Very personable and accommodating service, she was willing to come after hours at the hospital and…read moregreat communicator

Christina was very prompt and professional. And even offered to do more than was necessary.read more

Donna was a fantastic notary, very professional and super helpful through the whole process. Highly…read morerecommend her if you need notary services!

Donna is amazing! A great professional and wonderful person. If you need notary services, I highly…read morerecommend her :)

I took a Amazon return to this store. I had two packages and unfortunately, I had printed the same…read morelabel for both. The person that was there helped me correct it and showed me how I needed to do that. They were very friendly and I appreciate appreciated the help. It was free because it was a return.

I am going to leave this up until someone contacts me. I'll take this down once I'm contacted…read more I have a UPS account and dropped off a package all packed and ready to go. The Asian lady at the counter grilled and badgered me on what's inside. I said it's a $10000 watch. She asked why the box was so big. There was lots of packing blocks and wooden boxes accounting for it's size. This is none of her business as I told her everything inside was safe. She was very rude and her tone was very off putting.

Quick and Good quality service for reasonable price for printing images…read more The staff here are professional and polite.

I normally use FedEx for work purposes but lately I've needed to use this specific FedEx for…read morepersonal printing purposes. They always do a great job on my printings. I've needed a few large poster boards, flyers and a few other random projects done for a memorial and 1st bday that I planned in the last few months. Everything looked great, was done on time or early and the staff is always friendly and helpful. The prices are high but you get what you pay for right?

We were in a pinch and needed Monica's services fast. She was able to arrange her schedule and…read moreremain flexible to accommodate our needs while keeping us up to date through convenient texts and emails. I've worked with multiple notaries from many areas of California and must say that Monica is the top of my list in her area (and beyond!!). Thanks so much for your attention to our unique situation and superior customer service. Already looking forward to the next time we need a notary in your area!

Excellent prompt service to patient bedside at Memorial Hospital. Very professional. Reasonable…read morerate.

I frequent this location a lot and I enjoy dealing with their staff…read more They are helpful, friendly and very quick. Other reviews or comments may not agree when it comes to their promptness of service, but what they don't usually take into account is, it's not always the employees you see that are to blame for this. I believe this is mostly due to a lack of staffing or the scheduling of them. Not to mention the other issue, that being the customers that these employees have to deal with. You know the ones that don't have their stuff together or just flat out have a less than amiable attitude. Anyways, this is my favorite UPS store. And it does just happen to work out that it is the closest to me.

The customer service her is the worst I have ever experienced. I am dreading having to use ups. I…read moretry my best to use fedex or go to a different store. the lady here is so uptight it is unreal.

The service is always exceptional here and everyone working here is knowledgeable and friendly. The…read moreservice is fast so it's very convenient and always a great experience. I love that they are a veteran owned small business and it's such a great place for so many reasons. They have custom apparel and local products and gifts as well, which I love. I had to have something notarized and this was a seamless experience and the cost was very reasonable. Highly recommend them if you need anything notarized.

The service here is always exceptional fast and convenient…read more No hassle waiting in line. Great place to purchase cards, drop off UPS , and mail. No need to go to the post office for me.

I have used Michael three times now. Mobile notary is an exceedingly convenient way to get…read moreimportant documents notarized anyway, but the three times I have used Michael he was available within the hour. He works out of the town I live in (Cotati) and so has been perfectly prompt all three times. They only take cash or check, which thus means cash, but Michael was courteous enough to drive over to the big Chevron next to me on East Cotati and wait while I walked in to use the ATM there. I recommend Michael at Mina's notary services unreservedly.

Thanks Mila. Thank you for fitting me in your schedule same day. You have very knowledgeable and…read moreeasy Notary services!

I went into the AAA Petaluma branch in person to confirm whether my cargo van would be covered for…read moretowing. I was clearly told yes, as long as there was no business logo on the vehicle. When I actually needed service, the tow was refused because the vehicle was considered commercial/oversized. This is a serious issue because I relied on the information given in person. If AAA cannot tow certain vehicles, staff should clearly explain the limitations instead of giving incorrect assurances. I'm now left dealing with a situation that could have been avoided with accurate information upfront.

The staff is very accommodating and professional. They remember me and ask if everything ok.read more

Adore this local shop. They recycle, love dogs, and always have happy people working behind the…read morecounter. Thanks for being in Santa Rosa!

Lester, in response to your reply, your associate was rude and defensive from the moment I called,…read moreI even thought I had a wrong number with her monotone and rude way of answering the phone and had to call back. I didn't even have time to press her for an answer. She hung up on me. You must not have read my last message to you three weeks ago as I had stated that I didn't care to point the blame at anyone as your employee was rudely defending herself and denying everything. I simply wanted to know what the next steps would be and how to solve this problem but she hung up before I could finish asking that. Then refused to answer when I called back. The last known whereabouts of that package was at your store. You told me in a private message that it was picked up at 2:30 pm but you refused to show me receipts or proof that it was picked up. You failed to answer the questions I had asked in those private messages. You failed to follow up with me to try to de-escalate this problem. But your concern about your associates feelings rather than a customer's satisfaction is very telling. I had every right to be upset. The representative from the FedEx office that I spoke with today even confirmed that you let that package sit there for three weeks. Seems like she knew you've done something like that before. Yes, this case is closed. Mystery solved. You kept our package in your office until two days ago. You can deny it all again and gaslight, but that just makes you look even worse. Please do not reply to me again. *************** I am updating my previous review because I now know what actually happened to our shipment. It's a shame that I had to find out this information on my own rather than from Lester and his associates. A FedEx 2Day envelope containing vehicle registration tags was dropped off at this location on June 16. It was supposed to arrive on June 18 but wasn't delivered until July 9. During that time, my husband and I drove the vehicle from Las Vegas to Boston with expired registration tags because the tags never arrived. We carried DMV paperwork throughout the trip and worried about being stopped in multiple states. While we were traveling, I called this location to ask why the package had not moved. Instead of looking into it, the employee was dismissive, defensive, rude, and abruptly ended the call. After the envelope was finally delivered, I contacted FedEx directly. The representative investigated the shipment and informed me that the package had never left this office and was not picked up until July 7. She also had to apologize on behalf of this office and that a payment was made for $70 for two-day shipping and received it more than three weeks later. The delay itself was bad enough. Being dismissed when I called seeking help was even worse. Had someone taken a few minutes to investigate instead of acting defensive and more concerned about their associate being questioned and ending the conversation, we would have had answers weeks earlier.