My first time in FedEx in a longtime, but once I walked in, I was greeted by a young man whose…read morecustomer service skills were above and beyond. He attentive to my needs and extremely patient. Mr. Tre' Brown thank you for making my FedEx experience a delightful learning experience. Good luck to you young man!

The Highs: I typically come here for their self service printing kiosk and occasionally to ship…read morethings for work. I love the convenience of emailing my PDFs, getting an email back with the code, and then running in to print out what I need. The Lows: I find the printing cost for small sets of documents to be cheaper than printing at the UPS store but when it comes to shipping personal items, it can be a little pricey. Parking can be a little annoying here as well. The In-Between: Overall people are friendly and helpful here. For a fee, they will package your stuff for you and sometimes the price can be similar to if you buy the box, tape, filling, etc. directly from them. So I'd recommend that.

They are pretty fast at this location and they process Amazon returns expeditiously. They staff…read morearen't super friendly but they are efficient. The location is inside a strip mall and there is plenty of parking in front of the store.

I frequent this UPS often to return Amazon packages. The staff is always friendly even when the…read morelines are long. They make it super easy to return packages and always helpful with any questions

Had to ship out a few Amazon packages on a Sunday. There was already a line before the store…read moreopened. It moved pretty quickly though. Pretty easy process. Also needed to use the copy center to make some copies and scans. It was a bit of a slow process as there was only one copy machine. The staff were really helpful though!

The only reason why I would even come to Staples is because Amazon is cutting down on using UPS for…read morereturns and there were no other return points offered that are closer. Every UPS store I dealt with in the past for Amazon returns seemed to have the process down: scan the code, package if need to, put some tape, issue receipt. Easy in and out with minimal wait for the most part. As soon as I saw what Vacaville Staples has come down to nowadays, I knew this wouldn't be a similar experience. The space is now split in 2, with the larger part belonging to Dollar Tree. What's left of Staples is small, but somehow still disorganized store. At least there are signs where the Amazon returns are handled, so i walked straight past the registers to reach one unhappy employee dealing with a line of about 5 customers, herself surrounded by multiple boxes. Like a robot, she would ask everyone the same question in an annoyed voice: "how many items?". Once she would scan the code, her body language doesn't even try to hide how much she hates doing this. In between sighs and heavy breathing, I felt like leaving before it was even my turn. Just being in the same space made me feel uncomfortable, like I was doing something wrong. Just as I reached the counter, this Staples employee starts rummaging through boxes and said it will be couple of minutes. Yes, there are still about 4-5 people behind me waiting and the only employee that is handling the returns is moving items to different boxes. Let that register. Once she was finished; same robotic question. She then printed out the sticker, slapped it on the item, and threw it into the box. Finally, asks "any questions?". Hell no, I just want to get out of here. It's a true shame that Amazon is letting Staples handle their returns and that Staples does not care about at least some basic customer service. I'm not sure where this employee's frustration comes from, but taking it out on customers surely will not help her cause. Two stars just because the return showed up as accepted in my Amazon account, but I surely hope I never have to come back here.

Jen, postal clerk was patient and kind. I had many questions about a Priority Mail package and she…read moreanswered all of them. She assured me that a signature would be required for the delivery but it wasn't. I received an email stating the package was "handed to someone" at the delivery address. This could have created a problem but luckily it didn't. Even though Jen was helpful I feel she deceived me on how the package was mailed. I kept asking if it should go Certified (for the signature) or if she needed to stamp it. She told me no, and pointed to the pre-printed words "Signature Required" on the Priority Mail package. Thankfully it turned out ok.

One of the best local post offices, very friendly staff (with lots of smiles) and not overly…read morecrowded...always helpful and a clean post office

Faster turnaround on my prints, they have always met my expectations…read more Recommend for prints, returns and shipping.

I went in for notary and had the most racist encounter with the notary working there. She keeps on…read moreasking the staff on how to fill the form. She stop each time she pick up a pen to write something. It took over 30 minutes for her to sign a piece of paper and stamp it and does it wrong. Then continue to act like she knows what she doing. We decide to walk away because she wants to over charge us after the whole encounter. We went here for years and had great experience with previous crew. This new crew is horrible. The sad part is when we went to the notary across the street from them, the owner told us a lot of people come to him for notary because of the horrible treatment they encounter at this place. It validates that we are not the first that got mistreated and won't be the last. Glad to say we will never go there ever again.

All I see are bad reviews about the postal service, but I can honestly say I've never experienced…read moreany problems at the Cernon office. I've never lost any items mailed and I've always been satisfied with the customer service, but I must say that the young man, Travis, is a star. Probably the most polite, friendly, and helpful person that I've encountered there. He certainly gets an A+ from me for his outstanding service and is a great face to represent your office.

A mailman that does not usually deliver my mail tried the front door slot. The screen is closed and…read morenot accessible, and I opened the door and told him the mailbox is in the back. The first thing he says is " I don't know that "He said don't give me an attitude. Unacceptable behavior!

They have an amazing selection of special Labubu items, along with plenty of packaging and…read moreaccessories. The guy at the counter is always friendly, helpful, and goes out of his way to make sure customers are taken care of. I've recommended this place to many friends because the customer service here is excellent.

The owner is one of the most helpful and nicest guys I've ever met, he really helped me out getting…read morea custom box pit together for a bulky package.

Walked in asked for assistance on a disk break bicycle, employee working today on Wednesday…read moreNovember 12th 2025, gave me good advise on aligning the caliper, break pad and wheel. He proceeded and said: " I don't get paid to tell you how to fix your bike. You can look it up on YouTube." I thanked him for his time and told him that service is what sells". That was not good service. I rate them a 1 star for giving out good advise but terrible service.

From the owner: Huge inventory of Electric Bicycles, SE bicycles, used bicycles, and more! Parts, accessories,…read moreservice, for all your bicycle needs, very knowledgeable staff to help from picking out the right bike, helping with parts and accessories, and service work.