THE place to go for Notary needs. Every store employee was very helpful with everything and I'm…read moregrateful! A special thank you to Camille Orion And this store's helpful notary public Kawalpreet

The most reliable UPS location and open on Sundays! Easy Amazon return kiosks and drop off!…read moreConveniently located near: Safeway, Target, Tesla charging, Hallmark, AT&T, Crumbl to name a few stores. Plenty of parking and service has always been good. I do miss the old staff but the new staff is friendly - I haven't had an issue and I go here a lot.

My first time in FedEx in a longtime, but once I walked in, I was greeted by a young man whose…read morecustomer service skills were above and beyond. He attentive to my needs and extremely patient. Mr. Tre' Brown thank you for making my FedEx experience a delightful learning experience. Good luck to you young man!

The good news is that when I went in to inquire about getting some postcards printed in a hurry,…read morethey said they could do it I emailed them my files and was told I could reduce the price from $200 to $44 if I ordered "Quick Postcards" online, which I did. It was downhill from there. When I uploaded my artwork to the FedEx site, it looked like the art would be cut off, even though I had sized it exactly with no bleed. I called the store and they said not to worry because they would use the art I'd emailed while at the store. They only referred me to the online store so I could get the great price. A few hours later, they called to say the job was ready. I went back to the store and the job they had for me was not my job. Oops! Mine would be ready the next day. I never got a call saying my job was ready, but when I called them, they said it was. So off I go to the FedEx store again. The job was ready, but only half the quantity I ordered. They said they'd have them in 45 minutes, but I decided to go home and pick them up the next day. When I came to pick them up, the were not ready! They'd had a power outage last night, so they said. (But they were supposed to be done yesterday afternoon!) So I'm standing here at the counter writing this review while they do the job as I wait. Then, they're trimmed wrong, but I let them off the hook and just had them trim them a little more. It's been an adventure! The quality of the printing is okay, and they refunded me the cost of the cards that got trimmed wrong.

I feel like the negative reviews below are unjust. The team at this location have been a big reason…read morewhy I keep my mailbox. They always go above and beyond to make sure I am taken care of. For years I have been coming here, and I will continue to use their services. Thank you to the entire team!!! - Jamie

They are pretty fast at this location and they process Amazon returns expeditiously. They staff…read morearen't super friendly but they are efficient. The location is inside a strip mall and there is plenty of parking in front of the store.

My new go to location for Amazon returns. Returning through them is free. UPS is now charging…read more The clerk is efficient and seemed nice. The wait is long however. There was a long line for Amazon returns while other clerks weren't busy. It would be nice if they pitched in to help. Its always this way here.

The only reason why I would even come to Staples is because Amazon is cutting down on using UPS for…read morereturns and there were no other return points offered that are closer. Every UPS store I dealt with in the past for Amazon returns seemed to have the process down: scan the code, package if need to, put some tape, issue receipt. Easy in and out with minimal wait for the most part. As soon as I saw what Vacaville Staples has come down to nowadays, I knew this wouldn't be a similar experience. The space is now split in 2, with the larger part belonging to Dollar Tree. What's left of Staples is small, but somehow still disorganized store. At least there are signs where the Amazon returns are handled, so i walked straight past the registers to reach one unhappy employee dealing with a line of about 5 customers, herself surrounded by multiple boxes. Like a robot, she would ask everyone the same question in an annoyed voice: "how many items?". Once she would scan the code, her body language doesn't even try to hide how much she hates doing this. In between sighs and heavy breathing, I felt like leaving before it was even my turn. Just being in the same space made me feel uncomfortable, like I was doing something wrong. Just as I reached the counter, this Staples employee starts rummaging through boxes and said it will be couple of minutes. Yes, there are still about 4-5 people behind me waiting and the only employee that is handling the returns is moving items to different boxes. Let that register. Once she was finished; same robotic question. She then printed out the sticker, slapped it on the item, and threw it into the box. Finally, asks "any questions?". Hell no, I just want to get out of here. It's a true shame that Amazon is letting Staples handle their returns and that Staples does not care about at least some basic customer service. I'm not sure where this employee's frustration comes from, but taking it out on customers surely will not help her cause. Two stars just because the return showed up as accepted in my Amazon account, but I surely hope I never have to come back here.

Jen, postal clerk was patient and kind. I had many questions about a Priority Mail package and she…read moreanswered all of them. She assured me that a signature would be required for the delivery but it wasn't. I received an email stating the package was "handed to someone" at the delivery address. This could have created a problem but luckily it didn't. Even though Jen was helpful I feel she deceived me on how the package was mailed. I kept asking if it should go Certified (for the signature) or if she needed to stamp it. She told me no, and pointed to the pre-printed words "Signature Required" on the Priority Mail package. Thankfully it turned out ok.

I was there on 9/6/2025 @ 10:36am Dude who scanned my…read morepackage seemed quite unhappy with his job. Couldn't even say a simple THANK YOU. Even a 2 year old knows how to use those words. If you're unhappy with your job, then quit and spare the rest of us with your miserable presence, no one is forcing you to work there.

I went inside, waited in line for at least 5 minutes, and got helped with sending one of my…read morepackages. The service was very exceptional. However their printer was broken for outside use. It was actually funny that I overthought on printing out the shipping label. They told me to email it to them which I did but i didn't do it right lol. All in all, I finally figured it out by just copying and pasting the label and emailing it to them as I went to a different UPS store (I'm stupid :P) back at home. The lady and her co worker was spot on in handling customers and were very kind and courteous.

Faster turnaround on my prints, they have always met my expectations…read more Recommend for prints, returns and shipping.

All I see are bad reviews about the postal service, but I can honestly say I've never experienced…read moreany problems at the Cernon office. I've never lost any items mailed and I've always been satisfied with the customer service, but I must say that the young man, Travis, is a star. Probably the most polite, friendly, and helpful person that I've encountered there. He certainly gets an A+ from me for his outstanding service and is a great face to represent your office.

A mailman that does not usually deliver my mail tried the front door slot. The screen is closed and…read morenot accessible, and I opened the door and told him the mailbox is in the back. The first thing he says is " I don't know that "He said don't give me an attitude. Unacceptable behavior!

Great small business! The owner is very nice and never seems bothered by my excessive amount of…read morepackages I drop off. He is very friendly and welcoming. Great place for all your shipping needs.

I bought 6 of Squishys from here and all of them popped in the same exact day! My orange squishy…read morepopped when I just got it and it popped inside my car. 2 of my Squishys had rips on them. These Squishys are super cheap and horrible quality. These Squishys are super overpriced. And when I was walking inside this store this weird old guy who was the owner was being super weird towards me. He was following me around in the store and talking to me a lot. Then when I left to go inside my car he followed me outside and when he saw my mom was with me he looked shocked and made up an excuse on why he was following me outside. He was being super weird and looking at me the whole time. Do not go here!!!

Tune up 20" kids mountain bike. Jamaica was very helpful- installed proper brake pads, new chain…read moreand rear inner tube. Very reasonably priced and and confident bike will perform for my grandson without issue. Thank you!

Walked in asked for assistance on a disk break bicycle, employee working today on Wednesday…read moreNovember 12th 2025, gave me good advise on aligning the caliper, break pad and wheel. He proceeded and said: " I don't get paid to tell you how to fix your bike. You can look it up on YouTube." I thanked him for his time and told him that service is what sells". That was not good service. I rate them a 1 star for giving out good advise but terrible service.

Great responsive and flexibility. She was able to notarize a document I needed for travel reasons…read morein a short period of time. I would call her for services again.

This was my first time dealing with a Notary and I wasn't sure what to expect. The moment I emailed…read moreAngelica from Yelp, she got back to me within minutes. She explained the process, made sure I had all necessary documentation ready for review, quoted a fee, and conveniently made an appointment for next day service! When she came to the door, she was prompt, neat and professional. She even graciously played with my dogs, was extremely polite and a pleasure to work with. I would hire her again in a second! Thank you for your fast and efficient service, Angelica!