He did a great job on my author/book posters! He is knowledgeable, careful and does quality timely…read morecompetitively priced work. He's my go to printer!

Ivan is amazing!…read more It was Saturday. I had a meeting Monday and desperately needed my art book and sculpture business plan printed to present to a group I was meeting with for the first time. I googled printing companies and found Santa Rosa printing. They were closing in an hour! I called and Ivan offered to wait until I could arrive, because the files were too large to email. Holy moly, the print job was incredible! Great detail in the images! And he had them ready for me in advance of my meeting in San Francisco! He really went beyond. I am so deeply appreciative and cannot thank him enough. Thank you Ivan!

Addendum to the One Star: The next day, this fellow heard me out and sincerely apologized, and gave…read morea credible explanation of why he did that. I watched how he handled my original art and he was being careful with it. They do good work for a reasonable price; the color-adjusted scan was perfect.

I had a chance to interact with this company when I went to interview for a position, I applied and…read moreI was called in to interview, I felt I had a chance and I was happy to go interview. I was nervous because I am not a youngster anymore. I have a lot of knowledge and capabilities of this type of industry. Going In there I felt I had a good chance, but once I saw the look on the interviewers face (Mike) when he saw me. I knew I no longer had that chance. He was expecting a younger person not a man of my age (older). Needless to say I have not heard back from him, which he promised he would let me know regardless of the outcome. I guess older people are not a good look for his company? Isnt that called discrimination? That's what it seems like to me. As soon as those words came out of him "We still have more interviews to do". I knew I would not be hearing from him again. The weird thing is that I picked the last interview on his list, so how could he still have more interviews to do?? AGE Discrimination Loud and clear!!!! I So if he does not hold his word to a prospective employee if anything out of respect, I doubt he does much better with customers and or workers. Sad to say I am very disappointed in this company and if I had a chance to do business with them, I would choose not to.

I have used Clone for work stuff before so I knew where to go when I needed some binding done for a…read morestudy guide for my masters program & they quickly fulfilled my order thoughtfully and carefully! As always, thank you!

Great local print service, easy to work with, and affordable prices. Thank you Clone Print!read more

Updating to 1 star because of the extremely rude response I got from this company. I would like to…read moreadd that I know nothing about paper stock and that I trusted this company to give me good guidance. They never offered to have me come in and look at samples. I did not even know that was an option. I got a phone call from someone at this company post-sale who just argued with me about how thick the paper should be. All around rude on the phone and rude on the internet. AJ Printing employs some very rude and unprofessional people and it reflects on their company as a whole.

PRICE, QUALITY, SPEED...........once you had to choose any two…read more Now you can have all three! The guys at AJ Printing are very focused on excellent service. Anyone can print documents but these guys go the extra mile to make sure everything is done to perfection. Additionally, they use the most modern technology to get jobs done...........I'm so tired of using printers in the stone age. Ask for Dan or Greg. They have done my print ads and direct mail with outstanding results.

Adore this local shop. They recycle, love dogs, and always have happy people working behind the…read morecounter. Thanks for being in Santa Rosa!

Lester, in response to your reply, your associate was rude and defensive from the moment I called,…read moreI even thought I had a wrong number with her monotone and rude way of answering the phone and had to call back. I didn't even have time to press her for an answer. She hung up on me. You must not have read my last message to you three weeks ago as I had stated that I didn't care to point the blame at anyone as your employee was rudely defending herself and denying everything. I simply wanted to know what the next steps would be and how to solve this problem but she hung up before I could finish asking that. Then refused to answer when I called back. The last known whereabouts of that package was at your store. You told me in a private message that it was picked up at 2:30 pm but you refused to show me receipts or proof that it was picked up. You failed to answer the questions I had asked in those private messages. You failed to follow up with me to try to de-escalate this problem. But your concern about your associates feelings rather than a customer's satisfaction is very telling. I had every right to be upset. The representative from the FedEx office that I spoke with today even confirmed that you let that package sit there for three weeks. Seems like she knew you've done something like that before. Yes, this case is closed. Mystery solved. You kept our package in your office until two days ago. You can deny it all again and gaslight, but that just makes you look even worse. Please do not reply to me again. *************** I am updating my previous review because I now know what actually happened to our shipment. It's a shame that I had to find out this information on my own rather than from Lester and his associates. A FedEx 2Day envelope containing vehicle registration tags was dropped off at this location on June 16. It was supposed to arrive on June 18 but wasn't delivered until July 9. During that time, my husband and I drove the vehicle from Las Vegas to Boston with expired registration tags because the tags never arrived. We carried DMV paperwork throughout the trip and worried about being stopped in multiple states. While we were traveling, I called this location to ask why the package had not moved. Instead of looking into it, the employee was dismissive, defensive, rude, and abruptly ended the call. After the envelope was finally delivered, I contacted FedEx directly. The representative investigated the shipment and informed me that the package had never left this office and was not picked up until July 7. She also had to apologize on behalf of this office and that a payment was made for $70 for two-day shipping and received it more than three weeks later. The delay itself was bad enough. Being dismissed when I called seeking help was even worse. Had someone taken a few minutes to investigate instead of acting defensive and more concerned about their associate being questioned and ending the conversation, we would have had answers weeks earlier.

Quick notarization! The notary wasn't on site but they were able to get one right away for me! That…read morespeaks volumes about their customer service!

Always have a good experience. Mailing packages isn't always the most phone errand but they make it…read morelight years ahead of some of the other options. It's always quick and friendly.

These folks are great. Extremely helpful. Had the privilege of working with a young man named…read moreCarter. I highly recommend this location. Nice folks. Great service.

Even when you pay extra for certified or priority it sits in their facility for almost a week and…read morewhen I called to see why- Kitty was rude and wasn't listening to me all while she said I wasn't listening to her. She's been claiming she's "new" for a few months to explain why she doesn't know the system there. It's not so convenient anymore so I said I won't go back to use them. She was totally ok with losing a customer too.

I've worked with Digital Xpress twice now for small print jobs, and had a great experience each…read moretime! They are responsive, quick and efficient, accurate, and competitively priced. I emailed them a PDF and the details of my print job (size, color, paper type, quantity) and called to confirm receipt and to make sure I supplied all the right info. For the first order, the team kindly printed a proof for my approval. Once approved, they printed the rest of my order the same day. Thanks Digital Xpress team! I'll definitely continue to support this awesome local business and if you have print needs, you should too!

10/10 this is our favorite go-to print shop. 1000x better than staples, plus this local business is…read moreconveniently located right in town. Thank you for your high quality prints and great value!