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    The UPS Store

    3.1 (42 reviews)
    Open • 11:00 am - 4:00 pm
    Updated 1 month ago

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    1 month ago

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    2 years ago

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    1 year ago

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    Local

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    2 years ago

    Quick and easy. They are always courteous and considerate. Especially on returns. A thoroughly enjoyable experience.

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    Local

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    3 years ago

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    Local

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    2 years ago

    This store is getting worse. I walked in at exactly at 6pm and they had already prepared the store and closed it.

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    Local

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    6 years ago

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    6 years ago

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    4 years ago

    The guy that works there is beyond rude. He's belittling, condescending, and frankly sad. I do not recommend going here at all.

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    3 years ago

    Marie is the BEST! Such a great employee and so helpful and cheery! She is a gem. Thank you Marie for helping me today.

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    Local

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    3 years ago

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    Local

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    7 years ago

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    5 years ago

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    4 years ago

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    4 years ago

    Notary was speedy, efficient and made copies for me. I made an appointment to ensure the notary would be there.

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    8 years ago

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    8 years ago

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    9 years ago

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    7 years ago

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    6 years ago

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    7 years ago

    Love this UPS store! Employees are always helpful and courteous and bonus, it's close to home!

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    8 years ago

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    11 years ago

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    5 years ago

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    12 years ago

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    4 years ago

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    8 years ago

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    6 years ago

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    8 years ago

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    9 years ago

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    9 years ago

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    19 years ago

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    12 years ago

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    7 years ago

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    12 years ago

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    9 years ago

    Helpful 4
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    9 years ago

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    11 years ago

    Helpful 2
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    13 years ago

    Helpful 1
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    9 years ago

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    Page 1 of 2

    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    “Greg and his team removed the painting from its frame and, with great care, packed it into a special tube for shipping.”

    Mentioned in 2 reviews

    Read more highlights

    The UPS Store

    The UPS Store

    (74 reviews)

    Great service, helpful with my returns to an on line retailer. Fair pricing. Local access enables…read moreme to get in and out quickly with parking lot access.

    My experience was going to get something notarized and we were there five minutes prior to close a…read morebusiness. My daughter had a flight the next morning. The owner refused to notarize stating that everything was closed down when I inquired about where we might be able to get a notary done as my daughter was leaving at 5:30 the next morning and was traveling out of the country with her grandmother so she needed a documented permission to travel. The owner stated that we could utilize their mobile notary. When I inquired about the cost, she stated that it would be $15 per signature and $20 for the travel. The owner is the notary. There was no travel involved mind you all of this was done in an incredibly rude tone. She asked us to wait outside and she would bring her notary items and notarize our document outside of the store once she locked up never did she say that she was the owner of the business when she finally did get outside. She then quoted us five dollars more than she had initially stated then argued about it saying that she would check the cameras telling us that she never quoted us the initial $20 travel fee she never did actually check the cameras but because of the rush, I was not going to argue over five dollars. The entire time she was incredibly rude mind you we are Petaluma locals with two different businesses in this community and use UPS on a regular basis. We will never use the store again.

    The UPS Store - shipping_centers - Updated September 2026

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