I took 3 beautiful but very dusty vintage cassette decks to get serviced (2 worked OK, but 1…read moredefinitely needed repair). When I went to pick them up, they were still filthy. I tested the broken one in the store and it still didn't work. The guy behind the counter said that maybe the technician (Rashid the owner) forgot to do some of the work, so leave them and come back next week. I came back the following week, but it appeared that still nothing had been done! WTF. Again they said leave them and it will get done right this time. These machines are very valuable, so I didn't want this guy touching my decks again. I took them home, opened the covers and saw that at least one of the drive belts hadn't been replaced and the decks clearly hadn't been cleaned. There was no way for me to tell whether they had been tested, lubricated, calibrated, etc, but the broken one was still broken. I had paid a 50% deposit when I first brought them in. When I took the decks home I was mortified by the work (or lack of it) but at least I thought that I had only paid $500 instead of $1000. At least it wasn't a total rip-off, right? Well when I got my next credit card bill, I saw that they charged the other $500 (without my authorization!) weeks ago while they still had the decks and before I picked them up. Again WTF. I still can't comprehend the incompetence and/or lack of veracity and integrity of this shop. I really really don't understand how they have such great reviews from other customers. Maybe Rashid is a great TV repairman, but just plays an audio repairman on TV... All that said, I should give credit where credit is due. This was my second time I had visited their shop. The first time I had a great experience. Rashid told me that although it would be very expensive to have him repair my subwoofer, I could easily do it myself, and told me where to buy a new driver and how to install it. That impressed me...

The owner/operator, I found quite dishonest. He had kept my components a good 3 months, & made…read moreseveral excuses, about parts availability & $Pricing! Finally, I retrieved them still broken.Total let down & would never go back!I Would not recommend you, have your equipment repaired here!

Had a possible Ford auto battery problem - Mike was very informative on the phone and even more so…read morein person upon arriving - he explained the situation and check out the charging - explained the alternatives patiently - decided not to replace the battery for now - but hats off to Mike who was super knowledgeable and friendly / Everyone should really appreciate these stores (and the one in Petaluma) - they are small but packed with anything and everything batteries and more - I was surprised they offered auto batteries (with a very large stock and had the one I needed) - they should be your first choice not "the rain forest website"!

I walked in with a hot, swollen cellphone battery, they had the battery in stock and said it would…read moretake only 20 minutes to replace. They are fantastic & it cost less than $100. This place is magic! Next time i need a car battery i will go here! They will put it in for you.

Recently, my beloved vintage Sansui AU-D11 integrated amplifier began sounding distorted, and…read morecontinued to deteriorate over time. So I began searching for a local repair shop (I live in Novato) to see if it could be salvaged, or if it was simply too old to continue functioning properly. Fortunately, I brought it to Rashid for analysis, and he was able to correctly identify and fix the problems for a reasonable price. I am very happy because my 2 backup amps (a Yamaha and an Onkyo) don't sound nearly as musical. Thank you, Rashid! Highly recommended!

I just took my stereo in for repair. This is after video &audio repair work on it. I was charged…read moreover $300.00 for repairs. The stereo never played right after repair. Just took my stereo in to a real stereo repair shop. The repair center told me that it has never been opened for inspection. Complete rip off !!!!!!

The negative reviews are a bummer to see, because I just had my cracked iPhone screen and lcd…read morereplaced on Sunday and had no problems: I dropped my phone off in person at 3 in the afternoon and picked it up 2 hours later. My guess is that those who have had negative experiences are people whose phones' damage is more extensive than mine was (i.e. it's not an easy or quick fix) and those who live far away and can't bring it in, in person. Based on the reviews here, I probably wouldn't have sent my phone in but because I live only an hour away, I decided to take a chance and drive it up. I wasn't able to find a more affordable repair anywhere else and I think the work done was quality, and it was certainly expedient. I did see that he had a LOT of work in front of him and I would say that, rather than assuming he's dishonest or scamming like reviews here suggest, he probably has taken on quite a bit more work than he can handle in a short period of time. Give him a break!

Originally I wrote a 1 star review for this business because I sent in my water-damaged iPod, which…read morethey told me in an email they could repair, but didn't get back to me in 3 months. I tried calling and emailing a few times in those months with no response, so I emailed and showed them my Yelp review after which they were quick to correspond. They said they looked everywhere and never received it, though I used the courtesy postage paid slip they emailed for me to print and place on the package. To salvage my experience they attempted to send me a replacement iPod free of charge, and explained that they're very busy sometimes so it's hard to get back to people. As it stands I just filed an insurance claim to the post office, because I got a notice that I missed when they tried to deliver it once. I brought the notice to the post office, they searched for it and couldn't find it. So close -__- Wayne, who works for this business was sure to insure the package, so he emailed me the costs, article number, etc. As much as I hate to bash a small, local business, I'm concerned about the same thing happening to others. They did try to send me an iPod free of charge though, so I can't complain about that. The only thing I'd suggest is to not mail in your damaged iPod/iPhone, etc.

Best Buy and Geek Squad Put in a stereo and now my volume control doesn't work. Tried to return but…read morethey said it wasn't their fault. They sold me the part and the stereo and installed it. Definitely their fault.

When you call for service they charge $129 in advance for an estimate then ignore your report, send…read moreout a geek squad technician to give an estimate on the wrong appliance without any intention of doing a repair so they can charge a second service charge. Run from this repair operation. They are not what they used to be.

Frank installed a Tubbutec midi mod into my Juno 60, and also fixed an issue where one of the…read morevoices was very noisy due to an aging capacitor. The service was top notch. Frank was super easy to communicate with, and it was incredible talking and learning about vintage synths with him during the repair process. Would definitely recommend him for synthesizer repair!

Frank responded promptly to my questions, offering advice and information. However, he was…read moreunable/unwilling to do the repair because it would cost more than the item in question. However, I have kept his contact information for future reference.

Finding someone to fix an appliance is daunting. I contacted LG for a referral for a repair to my…read morerefrigerator and the recommended Linet. Everything was great; communication, knowledge, friendliness and cost.

I don't write Yelp reviews but felt compelled to after a really great experience with Linet…read more My LG OLED TV suddenly died on me after the initial warranty expired, which meant I'd have to pay for any repairs or replacement. Thankfully I bought it on a premium credit card with an extended warranty benefit so decided to go through with it. LG's site pointed me towards Linet to attempt a repair. Alex was very helpful in trying to diagnose and explain the problem. Ultimately a replacement board didn't work out, so the most likely fix per Alex's experience was a very expensive panel replacement, at which point a new TV made more sense. Even still, Alex was very helpful with my extended warranty claim process which required documentation. Alex was experienced with this process and even advised me on how to get through it more quickly by telling insurance to call him for additional information they were seeking. Got my claim fully paid out shortly thereafter. Thanks again, Alex!

I had them replace my batteries in my iPhone XS. They were reasonably priced and we were able to do…read moreit within a couple hours. The lobby was busy, but he handled the customers quite well and was able to get things and questions answered. And I think he was a good businessman!

Long ago I cracked the screen on my Huawei P30 Pro. It's an old phone and I regret buying it…read more However I could not afford a new phone so I decided to live with it until I got around to getting something else. Well the screen got progressively worse and worse over the course of a year and eventually my screen would go completely black from time to time and not start working again for hours. This during the holidays so I absolutely couldn't afford a new phone now. So I ordered a new screen for this unusual and older phone on Amazon and brought it to this shop. My phone turned out to be a bit special needs and took a little extra time but I was back up and running about an hour later.