My iPhone battery was at 70% efficiency. I called Justin and he walked me through the logistics…read moreover the phone. I was to drop it off in a few days because of my schedule. I paid in advance to hold his last battery for my model. When I did drop it off, I was without my phone for just over an hour. It's like getting a new phone for less than $100. The entire process was perfect!

iPhone battery emergency. I popped in to have my iPhone…read morebattery changed and found the perfect easy stop for all my computer and phone needs right here in Windsor---convenient location in the town green. If you are in need of a new phone or computer screen, battery, and or other tech needs---this is the place to come. As a note they also have various phone,iPad, tablet, and computer accessories. Customer service: Justin offers top-notch tech-support and goes above and beyond to help and inform clients of service options. Services: Just in case Repair offers same-day service on some repairs-and short turnaround times for various repairs.

I took 3 beautiful but very dusty vintage cassette decks to get serviced (2 worked OK, but 1…read moredefinitely needed repair). When I went to pick them up, they were still filthy. I tested the broken one in the store and it still didn't work. The guy behind the counter said that maybe the technician (Rashid the owner) forgot to do some of the work, so leave them and come back next week. I came back the following week, but it appeared that still nothing had been done! WTF. Again they said leave them and it will get done right this time. These machines are very valuable, so I didn't want this guy touching my decks again. I took them home, opened the covers and saw that at least one of the drive belts hadn't been replaced and the decks clearly hadn't been cleaned. There was no way for me to tell whether they had been tested, lubricated, calibrated, etc, but the broken one was still broken. I had paid a 50% deposit when I first brought them in. When I took the decks home I was mortified by the work (or lack of it) but at least I thought that I had only paid $500 instead of $1000. At least it wasn't a total rip-off, right? Well when I got my next credit card bill, I saw that they charged the other $500 (without my authorization!) weeks ago while they still had the decks and before I picked them up. Again WTF. I still can't comprehend the incompetence and/or lack of veracity and integrity of this shop. I really really don't understand how they have such great reviews from other customers. Maybe Rashid is a great TV repairman, but just plays an audio repairman on TV... All that said, I should give credit where credit is due. This was my second time I had visited their shop. The first time I had a great experience. Rashid told me that although it would be very expensive to have him repair my subwoofer, I could easily do it myself, and told me where to buy a new driver and how to install it. That impressed me...

The owner/operator, I found quite dishonest. He had kept my components a good 3 months, & made…read moreseveral excuses, about parts availability & $Pricing! Finally, I retrieved them still broken.Total let down & would never go back!I Would not recommend you, have your equipment repaired here!

Frank installed a Tubbutec midi mod into my Juno 60, and also fixed an issue where one of the…read morevoices was very noisy due to an aging capacitor. The service was top notch. Frank was super easy to communicate with, and it was incredible talking and learning about vintage synths with him during the repair process. Would definitely recommend him for synthesizer repair!

I took my Yamaha digital piano to Frank so he could replace the LCD screen which was starting to…read moreglitch. He knew exactly what he was doing, and he did the job quickly and at a fair price. I recommend him to anyone needing keyboard or other audio equipment repairs.

I'm in awe of Kent and the work he does here. I brought in an amp that had an issue I couldn't…read moreresolve and Kent sussed it out in just a minute or two. He fixed the problem within seconds and when I asked him what I owed him, he just shrugged his shoulders. I think I gave him $10, we shook hands and parted, both pleased with the transaction- I hope! I know I was! Highly recommended!

The best there is! Of all the repair services in the world, I choose Backstage! Knowledge and Skill!read more

I just took my stereo in for repair. This is after video &audio repair work on it. I was charged…read moreover $300.00 for repairs. The stereo never played right after repair. Just took my stereo in to a real stereo repair shop. The repair center told me that it has never been opened for inspection. Complete rip off !!!!!!

We purchased a brand new 65" LG TV that turned out to be defective for $1300. It was purchased…read morethrough Amazon. We contacted LG and sent them an image and they said that it had physical damage and wasn't covered under warranty. By close inspection it had no physical damage. They told us to call Rashid Mughal for his technical repairs at Video & Audio Repair. He came to our house and inspected it and saw that it hadn't any physical damage and he contacted LG and their tech agreed. He then took the TV to his shop to repair it as it had internal damages. We contacted him after a week and he said that we needed to contact LG. We did and they told us that the TV had physical damage. Even though it didn't have it when he took it away. So we are now out the TV his fees of $130 and $100 so now we have no TV and we are out over $1500. Don't buy an LG and don't have your TV serviced by Video & Audio Repair.

I would happily recommend Scott to anyone who has a need for a quality custom gaming build. I asked…read moreScott to help me put together a custom gaming computer and he walked me through the whole process from start to finish. He helped me pick all the right parts tailored to my specific needs, and it wasn't a laborious process. He helped make it pretty easy. He also managed to get my system put together for less than my budget, which I very much appreciated. All in all, a great experience.

How lucky are we to have a trustworthy and live computer troubleshooter expert in our community. I…read morewent to see Scott with my Windows laptop that was acting up after five or six years of use. After listening to my issues and what my needs are in a laptop, he recommended buying a new one instead of wasting money on trying to fix the hardware in this one. He gave me not only a recommendation for a range of models and manufacturer, but told me the best place to go buy it. I didn't get to buy any of his services in this case because he didn't charge me for this wisdom, but I am now a loyal customer. Thank you, Scott!

I walked in with a hot, swollen cellphone battery, they had the battery in stock and said it would…read moretake only 20 minutes to replace. They are fantastic & it cost less than $100. This place is magic! Next time i need a car battery i will go here! They will put it in for you.

Went to Friedman's for a few things including an odd battery. They didn't have the battery but…read moresent me to this place to find one. The guy there saw the battery I had and immediately knew what it was. However as I was about to pay for it he tested the one I thought wasn't working. Well turns out it was good as new and he saved me some money.

Jon has been servicing our business Sunset Linen for over a decade, and we couldn't ask for a…read morebetter IT expert! No matter the issue--whether it's troubleshooting tech problems, recovering crashed computers, or handling upgrades--Jon always has the answers. His knowledge, reliability, and quick response time have been invaluable to keeping our operations running smoothly. We truly appreciate his dedication and expertise.

Jonathan has saved me a great deal of time and frustration. He definitely knows computers and I…read moretrust him to offer multiple options and guide me through the processes. I am definitely computer challanged at my age and he is very patient and supportive. He is also very fair in his pricing! NTS

Finding someone to fix an appliance is daunting. I contacted LG for a referral for a repair to my…read morerefrigerator and the recommended Linet. Everything was great; communication, knowledge, friendliness and cost.

I don't write Yelp reviews but felt compelled to after a really great experience with Linet…read more My LG OLED TV suddenly died on me after the initial warranty expired, which meant I'd have to pay for any repairs or replacement. Thankfully I bought it on a premium credit card with an extended warranty benefit so decided to go through with it. LG's site pointed me towards Linet to attempt a repair. Alex was very helpful in trying to diagnose and explain the problem. Ultimately a replacement board didn't work out, so the most likely fix per Alex's experience was a very expensive panel replacement, at which point a new TV made more sense. Even still, Alex was very helpful with my extended warranty claim process which required documentation. Alex was experienced with this process and even advised me on how to get through it more quickly by telling insurance to call him for additional information they were seeking. Got my claim fully paid out shortly thereafter. Thanks again, Alex!