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    The UPS Store

    3.3 (64 reviews)
    Open 8:00 am - 6:00 pm
    Updated a few days ago

    Services - The UPS Store

    Copymaking services

    Mailbox centers

    Printing

    2 More Services

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    Shipping centers

    The UPS Store Photos

    Recommended Reviews - The UPS Store

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    9 months ago

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    Local

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    1 year ago

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    Local

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    1 year ago

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    Local

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    1 year ago

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    2 years ago

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    Local

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    3 years ago

    Business owner information

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    Local

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    3 years ago

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    Local

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    2 years ago

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    4 years ago

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    Susan T.

    Helpful 1
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    6 years ago

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    3 years ago

    Great customer service and helped me ship while I was trying to entertain my 3 year old son. Super helpful and considerate staff!

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    4 years ago

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    3 years ago

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    5 years ago

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    7 years ago

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    4 years ago

    The employees here are so nice and friendly. They are so patient helping people with their shipping needs. Michele is the best ever !!!

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    5 years ago

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    6 years ago

    Helpful 3
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    14 years ago

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    6 years ago

    Long lines in the afternoon but great service once inside. Best to show up prepared to ship with label attached.

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    4 years ago

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    6 years ago

    Helpful 1
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    9 years ago

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    4 years ago

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    7 years ago

    Max helped my daughter out today she had issues with the printer and jumped in to save the day. She was very impressed. Thank you max.

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    4 years ago

    Great Service! Friendly staff, fast, made the process very easy, lady helping us was super nice and funny!!

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    5 years ago

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    7 years ago

    UPS shipping location to be avoided and damaging to the UPS brand. Snarky unhelpful staff.

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    4 years ago

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    6 years ago

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    6 years ago

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    9 years ago

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    6 years ago

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    8 years ago

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    9 years ago

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    10 years ago

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    16 years ago

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    11 years ago

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    7 years ago

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    10 years ago

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    Page 1 of 2

    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    I am at the Sonoma UPS Store almost on a daily basis as I get my business and personal mail there.

    Mentioned in 3 reviews

    Read more highlights

    Sonoma Print Shop

    Sonoma Print Shop

    (1 review)

    We have used this store 3 times. The cards we received all 3 times were excellent--top notch. We…read morewere planning to continue using this store over Staples as it is obviously a local business and we wanted to support local business--no brainer. This morning I called to ask if I could get some cards done asap. I would not have minded being told "Sorry, we can't do cards in 2 days" but was told all was fine. When I came in I was told unceremoniously right off "We can't do this font" although the font was very basic. The tone in the room was already unfriendly as all get go. hmmm..I felt like a misbehaving child. Then both men tried to put my file on their computer which was almost impossible for them to do because I "didn't have a mac." There was lots of grumbling. It was becoming obvious that being up to date was not a priority this particular store, but I didn't mind. I just wanted cards that looked nice. I asked one of the men "What do you think--would this font look better in blue? You print so many cards, you must have an opinion.." This was treated as an evil question...I'm still baffled at why. The man me "You shouldn't make cards in a hurry." I explained I make quick decisions and they are usually spot on--that's just my style, so could he please just give me an opinion based on his expertise about the color and we'd be done. I was all smiles but he just glared at me, annoyed and said "We can't help you." Not "I'm sorry, this is too complicated," which would still have been weird, but okay. He simply said "We can help you" because I asked his opinion on a color. And no, there was no one waiting in any line. We were alone. I have never, in my life, experienced such rude behavior from a store owner. All I did was smile and ask one question about a color. And for this, I was shoved out the door. On top of this, the price I was quoted was thirty dollars more than last time when we had art. These cards were to be simple fonts with no artwork--yet all of a sudden, the price almost a hundred dollars for the smallest amount of cards. And for the record, he was rude before I heard the price. I am baffled and wonder what in the world I did here. If you want old fashioned cards and can pretty much figure out everything yourself and have a week to wait, this may still be the shop for you. The quality is fine. But if you'd like to be treated like it's okay to ask an expert what color he thinks would look best without getting booted out the door rudely for daring to ask..Woah. Sorry. So much for supporting our locals. I'm on my way to Staples where people smile back. I wasted half a day in the end and was made to feel like a misbehaving child. How do they stay in business?

    From the owner: Offset Printing, Digital Printing, Copiesread more

    All American Mail Center - Shipping supplies

    All American Mail Center

    (36 reviews)

    This is very reliable service location for mailing packages. Staff is efficient, consistent and…read morealways eager to make sure your packages are in good hands. Miguel is super helpful and always so courteous. Great services and place is organized. It's quick and efficiently process in comparison to post office.

    do not go here : very disginest tried to make me pay 47$ for a13$ price. i was subjected to…read moremisleading shipping practices and potential misrepresentation of USPS shipping services. On the date of the incident, I visited this business to send a standard document envelope from Napa, California to Santa Monica, California. I explicitly requested the most economical ground shipping option with tracking. Instead, I was informed of the following: That USPS tracking was not available for my shipment; That I was required to use FedEx tracking instead; That the cost to ship a standard envelope would be $47. This pricing and explanation appeared inconsistent with standard USPS ground shipping services. Based on my prior experience using independent mail centers in Benicia and Glen Cove, similar shipments typically cost approximately $5-$13 and include tracking as part of the service. After leaving the business, I independently verified the issue: A USPS representative confirmed that the quoted price was not consistent with USPS Ground Advantage pricing; Independent mail centers in Benicia and Glen Cove confirmed that USPS tracking is normally included and that the $47 charge was significantly above standard rates; I later completed the same shipment at a different mail center in Glen Cove for approximately $13 using USPS Ground service with tracking included. This suggests the possibility that I was either misinformed about available shipping options or directed toward a significantly more expensive service than what I requested. The behavior I experienced may potentially fall under deceptive shipping or misrepresentation practices involving mail services, including situations where customers are: Told USPS services are unavailable when they are actually standard options; Directed toward higher-cost carriers without clear justification; Given inconsistent or misleading information about tracking requirements. I am also concerned about the potential impact on vulnerable individuals. While in the business, I observed elderly individuals and individuals who may have limited English proficiency, who could be more susceptible to unclear or misleading pricing practices. When I questioned the pricing and declined to proceed, I was met with a dismissive response, including the phrase "Welcome to Napa," delivered in a condescending tone. This interaction gave the impression that such pricing and treatment may be considered normal in Napa, which is deeply concerning as a consumer and community member.

    The UPS Store - shipping_centers - Updated May 2026

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