Amazon drop off. They are quick and make life so much easier when returning items. The staff can…read moremultitask and are very friendly and professional.

I would like to provide feedback to your store located in Manteca on Main Street. I was told twice…read moreby a specific employee ( possibly manager) that she would not release my package unless the ID matched the package. I went in at different times using my official ID and was released packages before by other employees without a problem. My ID still has my maiden name and correct address on my packages. In addition, I did not specially ask for my packages to get delivered the UPS point but was somehow automatic in the system. I did try multiple times to have the employees look into it for me to get it corrected with no solution but to call the 1 (800) 742-5877 customer service number. I did call the 1 (800) 742-5877 number as well with very poor solution to my problem of my packages not getting to my house. I would like you all to consider as a company the compassion of women changing their names after getting married takes some time through drivers license and social security. That other forms of legal proof should be considered. I was not given that option of other forms of ID to consider that can be helpful for accepting packages. This location provides notary services so they should at least be trained and familiar with different forms of ID for proof. This location does not provide good quality service and I really hope to never have to go back to this location.

Getting ahold of this company isn't impossible, but it might as well should be since whoever…read moreanswers the phone will have no answers for you. Apparently they can't locate my package but yesterday it was "they can't find a driver to deliver" then the day prior was she simply didn't know anything about the package, THEN apparently it's not at the Manteca location but literally it's been verified that it's at that location. Asking to talk to somebody who's in a higher up position is impossible. Once i know my package will be delivered, i'll delete or edit my review but so far there's no improvement and by reading these reviews, im starting to think this won't be resolved.

DC Logistics shut-down all Mountain Valley Express operations reportedly on July 7, 2026…read more Unfortunately they picked-up a shipment from me in Long Beach, CA on July 1, 2026 and were supposed to deliver the Pallet Load in Paso Robles on July 6, 2026. None of their phone numbers is answered by a person and all call regardless of Terminal Location goes to the same number as their Main Number. Any prompt followed results in a ring of 12 times, and a disconnect. Some of the Terminal Locations disconnect prior to ringing. Official complaint to DC Logistics also go un-answered. As they say, "Sorry for your Loss"!

On 7/24/26 was helped in the printing area by a knowledgeable and kind employee named "Monica ". On…read moremy receipt it says cashier #2020572. I wanted to acknowledge her good service and thank you for having such a great employee!

I recommend you do not use this store for Amazon returns. They refused to provide proof I returned…read morean item to them for Amazon. I was concerned because the item was over $100. I asked to speak to the store manager. Spoke to Greg Mull who told me they don't provide proof of returns and I said what if item is lost by Staples and he basically told me nothing they can do. my husband called corporate and was told their policy is to not provide proof an item was turned into them. never will I shop here or do an Amazon return at this store. They do not have a person dedicated to returns. The person at the desk will take any customer that get into the checkout line and then return to you. The original lady at this counter took the customer in front of me then said sorry she had to leave while she stood there and bs with a coworker. Totally unexceptable.

Went to get fingerprints done twice, and both times she was in a rush, and both times they couldn't…read moreread my fingerprints, so I went to the ups by Walmart and got them done the first time, so I don't recommend this place for fingerprints.

The lady was really nice and she was quick!! I needed a Livescan and didn't have an appointment…read more Called her up right as she was opening and she got me in and out! Was affordable and she was patient with me even though my hands kept shaking making it hard to get those individual scans! If you need a Livescan done quick, easy, and affordable definitely recommend this place!

Previous post was a big negative but deleted by admin. Had shot them down previously because…read moreprevious staff did not give me a receipt for proof of shipment. Was told that if it's prepaid they won't give one to you and that you can just take a picture. Fast forward to now, current staff was friendly and quick and gave me a printed receipt without any hesitation. Now, that's what I call good customer service!

The mail delivery employee did not attempt to deliver my package containing prescription medication…read moreto my house. I had already missed a day and if I didn't take it, the next day, I could have suffered a stroke. Today was the next day and I got a notification at 4:37PM that the package was attempted to be delivered but the customer (me) Requested to be held at the post office. That is false. I never requested it to be held at the post office. I paid for the expedited service to be delivered to my house to prevent complications by not taking the medication. I rushed over to the post office and arrived there at 4:59 PM. The doors were already locked. There was no one else but me and the lady that was locking the door. I asked politely if I can pick up my package please. She said no we're closed. Come back tomorrow. And now I have to miss another day and I will rush there in the morning to go pick up my package. If I make it through the night without having a stroke. I would give it a zero review cause they don't even deserve one star. There should be violations for this type of work ethic. The post office is a customer driven business without human beings the post office wouldn't exist. It's not only about customer service. It's about being human and understanding what it means to take care of people's mailing needs. Seems like nobody cares about customers needs at this post office. The Mail delivery person didn't care and the person inside behind the counter obviously does not care. I know there's nothing I can do but writing this review hopefully wakes somebody up.

GARBAGE. Can't do the simple job with which they are tasked. They delivered damaged goods, I…read morerejected the delivery, and the guy bitched and moaned about having to return the order. I took photos of the damaged order (you could see the damaged tile). The following week, the same time mysteriously appeared in front of my property. I called them, and their higher ups said they didn't have any record entered for my rejecting the order. I had the pictures that proved they had already brought it once, and it was clearly same tile. So they picked it up. The following week the replacement order was supposed to arrive. Why they used Estes again, I don't know, but the order just kept gettin rescheduled without explanation, after tracking showed it 'out for delivery" 2 days in a row. Avoid this company at all cost. They are truly garbage.

Great place to work for if you like taking 30min breaks, take breaks whenever you feel like, and…read moreare not a team player. Bad place to work for if you're a hard worker that likes to get things done the right way. You will never get noticed for the hard work you do and will probably never move up in ranks. They treat their delivery drivers like shit, usually threatening them with harder routes or losing their jobs if they don't pack their trucks with freight (usually damaging the freight). I'm surprised no-one in the corporate has noticed how bad this terminal is. Stockton and Sacramento terminals look down on the Manteca terminal yet nothing has been done to fix it. It would be an embarrassment to work there, if you're a hard worker. Again, great place to work if you're lazy and don't like working hard. If I could I would give this place a -10 out of 10

came in to do a quick print and the gentleman was so kind, he didn't charge me. I was attended…read morequickly too!

Needed copies and Gabe this place a try. Walked in and the person working there didn't acknowledge…read moreus. When we were helped to have copies made we needed them to be front and back. The person who helped us didn't know how to accomplish this task. My wife had to show him how to do it and then we had to arrange all our papers back in order. .20 cents per copy for 34 pages. Odds are we will not be going back to this place for any kind of service.

The ladies in the post office, were helpful and professionally pleasant. Better costumer service…read morethan the other branch.

This is my favorite post office ever. The employees are always so nice :) There's a lady who…read moreusually helps me and she's so so kind and helpful. My latest time, I was shipping something to France & Sheldon helped me and made me feel so welcomed.