Ok I'm about fed up.. I'm awaiting a package and I get a no access to delivery location alert…read more There's one in particular a sometimes lazy mailman and I think I know who it is... some ____ dude with dreads..where I don't see him on our side of the street but on the opposite side and he's always coming up after 6:30pm.. route city 16..I got mail incoming today too based on informed delivery. I always get my packages for the most part but since this happened I'm just gonna have them delivered to my PO Box if at all possible. This is bullshit. Last November we were missing some jury duty summons. I get that some missing mail shows up the next day or two or three but nothing. I went to the arch airport window and gave them my info and copy of my informed delivery highlighting the mail pieces. Also at the same time waited for the mailman that day being a different guy that also is a shop steward and had much better demeanor.. gave him the same info. I get no callbacks. Mail service has been on a bitch ass decline prolly since 2023-2024 and counting and it's just getting worse. I'm about to call customer service or just email. Hopefully the next day it won't be the same POS mailman because delivery will be attempted again.

This place honestly needs to close down. They don't ever answer phone calls, they don't respect…read morepeople's time and they are terrible at customer service. The delivery mailman that looks younger is always slamming our mailboxes, he flips them open and closes them very rough, not sure who you are but respect other people's things and not try to destroy our mailboxes. When you walk up to the person they don't acknowledge you and just throw it into the mailbox and disregard you standing there. Like I said everyone that works here is horrible and it seems like there is. I management because if there is then they need to get a replacement. Get rid of everyone and get new people that care about the community that they serve.

So.. Was here…read moreearlier today, and I'm sorry I'm just going to say... I miss the previous staff; being an Afro American girl and an Asian girl; last time I seen them was 2020 when I worked the post office myself at a different location. Now, you have this firm/rude lady with glasses sometimes fed up, and I barely go in for questioning stuff.. then a cool Asian/filipino dude I'm tight with. Was in there today asking for a package and yes the girl with glasses was there and she knew who I was.. and she's just .. I dunno rude yet firm or something I just asked to check on a package of checks, she fired back asking if there was the yellow card slip and I said "no, but there are times when no card is in" and she's all "well I NEVER miss.. let me check for you anyway; your P.O. Box up on that shelf there I see nothing." And I haven't had the best week so far and this ruined my morning somewhat - these checks are untrackable but with an eta of ending June which passed. But I'll wait

Always reliable and workers are always quick and willing to help. You got everything you need..read more

You really have to make me mad to write a negative review, so here goes: I wish I could give no…read morestars because the service at this sad, little post office is absolutely awful. The old, bald guy at the counter is a real jerk. And don't bother complaining to USPS "management" because they'll just send you a generic "apology" email about the service not being what "you expect." Really? What should a customer "expect" exactly? Maybe polite customer service? What a concept! Trust me, don't waste your time going here, just go to the Manteca post office where you'll be treated with politeness and respect.

I've moved to Lathrop 3 years ago in the Stanford Crossing area. I used to get my mail btwn…read more11-11:30am daily. A year later, my mail was coming after 12pm. In 2024, btwn 1:00-2pm. Now, my mail are being delivered after 3pm & sometimes after 5pm. Yes, I agree with most of the reviews here with the actual PO location on 7th Street with rude workers who do not want to be there. It's sad that people are not grateful for having a job to pay their bills.

Never had an issue with getting in and out while buying the occasional stamp or while sending a…read morepackage. The employees at the counters have always been fast and friendly to me. I'm usually in there anywhere from 12pm - 3pm. The line to pick up your mail is always long though. Thank God I don't ever have to pick anything up, judging by the looks on everyone's miserable faces it seems like maybe they've all been waiting quite awhile for their turn. And it's like that every single time I've stepped foot into the place. The location is convenient for me as I live close by and there really never is any trouble in the parking lot, but there is the occasional solicitor or two trying to get you to sign their petition or donate to the homeless.

Line almost to the door, only one person at the register letting him die alone up there what is…read morethis a dollar tree? Ridiculous staffing do better

Today is Tuesday April 21st 2026 I'm late this actually happened April 9th 2026 at 12:14 p.m. I was…read morehappy nobody was in line I believe the postal worker that helped me she was very helpful but then I can tell she was kind of irritated because I didn't have my items ready to go but just be aware that people can pick up on your vibe if you need to step away gather yourself and then come back to the counter people will greatly appreciate that.

I've never had a problem returning items from USPS or any other carrier but there is always an…read moreissue with the lightskinned lady who works here. I had an opened packages since I was returning and she told me I either had to buy tape or tape it myself. This is literally a packaging/mail service. I've returned at USPS so many times and they've had no problem putting a piece of tape over the bag. This blew my mind...

Previous post was a big negative but deleted by admin. Had shot them down previously because…read moreprevious staff did not give me a receipt for proof of shipment. Was told that if it's prepaid they won't give one to you and that you can just take a picture. Fast forward to now, current staff was friendly and quick and gave me a printed receipt without any hesitation. Now, that's what I call good customer service!

The mail delivery employee did not attempt to deliver my package containing prescription medication…read moreto my house. I had already missed a day and if I didn't take it, the next day, I could have suffered a stroke. Today was the next day and I got a notification at 4:37PM that the package was attempted to be delivered but the customer (me) Requested to be held at the post office. That is false. I never requested it to be held at the post office. I paid for the expedited service to be delivered to my house to prevent complications by not taking the medication. I rushed over to the post office and arrived there at 4:59 PM. The doors were already locked. There was no one else but me and the lady that was locking the door. I asked politely if I can pick up my package please. She said no we're closed. Come back tomorrow. And now I have to miss another day and I will rush there in the morning to go pick up my package. If I make it through the night without having a stroke. I would give it a zero review cause they don't even deserve one star. There should be violations for this type of work ethic. The post office is a customer driven business without human beings the post office wouldn't exist. It's not only about customer service. It's about being human and understanding what it means to take care of people's mailing needs. Seems like nobody cares about customers needs at this post office. The Mail delivery person didn't care and the person inside behind the counter obviously does not care. I know there's nothing I can do but writing this review hopefully wakes somebody up.

Went in today and this indian lady said i had to go home and print out a label and put the item…read morethat was already in a package because i never opened it in a box. It made no sense so iwent to the one on charter and it took less than 3 mins for her to process my return.

~3:10-3:25 pm 03/12/26 I agree with everyone else, Idk her name but the blonde lady in front would…read morelaugh several times and have a tone with me when I'd inquire about how to send priority mail and which box to use since I told her it was my first time and I was just doing it for my mom. Get your head out your butt, ma'am. Acting all snooty and high and mighty like you know it all treating me like an idiot. Then treated the next person even worse because he needed a translator who apparently was there the day before but she didn't explain things properly to because he needed an interpreter. Get a life. I'm about to apply just to take your job foreal.

My daughter and I came to this USPS location to pick up a package that was addressed to her. There…read morewas no notice anywhere stating she needed to bring her ID, and after visiting two other USPS offices earlier, we were told nothing more than her name and the delivery notification were needed. So we had no reason to think ID would be required. When we arrived here, the employee who helped us was immediately hostile. He insisted on using my daughter's phone to view the delivery notification, then demanded my daughter's ID. When she explained she didn't have it, he agreed to accept my vehicle registration since it shows my matching address. After I went outside to get it, he suddenly changed his mind and refused to accept it -- even though the registration was current and clearly dated. He became more confrontational, repeating that it "wasn't his fault we weren't prepared," and claimed there was a sign posted requiring ID. When I asked him to show me where this sign was, he refused and brushed me off. The entire interaction was rude, dismissive, and unnecessarily aggressive. After reading other Yelp reviews for this location, it's clear this behavior is a pattern. The building is rundown, and the customer service is consistently reported as hostile. This location desperately needs better communication and staff who actually want to help customers instead of arguing with them. The particular representative looks to be of Hispanic descent, anywhere between 30 to 40 years old, tall with a muscular build just to give anyone a better physical image of the person who I encountered.

This is not the first time our Priority Flat Rate Envelope went missing, officially it is moving…read morethrough the system, FOR OVER 10 DAYS! Last envelope took three weeks to deliver. The USPS is a real embarrassment! Guess we will be going to UPS or FEDEX. SAD, SAD, SAD, SAD, SAD!

Long line w only one person helping everyone so ridiculous should have more than one person…read moreassisting never coming here again

Staff is always nice and helpful. You don't get bombarded with urine-smelling people at the door…read more Easy enough parking. DIY kiosk when the line is long... which is almost never. I pay extra to have a po box at this location because the one closest to the house is horrible.

I am surprised at the low rating here. I go to a lot of FedEx Ship Centers. I probably drop off…read morepackages 2-3 times a week. I have only been to this specific location a few times, but it has always been a good experience. This spot is quick and easy for a drop off and they have packaging available for me to grab if I need it. It never takes more than a few minutes and I am in and out. I have never had an issue with a package shipped from this location. I also like that the location is a little remote and the parking is fenced. It feels safer than some of the surrounding areas and there are no people loitering to worry about. If this location were closer to me, this would be my regular location for sure. *** After writing my review and seeing the glaring discrepancy of the other reviewers (70 reviews and a 1.3 star overall rating) I began reading them to see if I was mistaken but a huge majority of review on this page are just people mad at FED EX in general about something and have nothing to do with this location. That is not how yelp works and I will be working on getting as many of the inapt reviews removed as I possibly can. ***

My entire transaction was great. The ladies there are so helpful & friendly. Always helpful with…read moreeach customer. Will continue to visit this location.