~3:10-3:25 pm 03/12/26 I agree with everyone else, Idk her name but the blonde lady in front would…read morelaugh several times and have a tone with me when I'd inquire about how to send priority mail and which box to use since I told her it was my first time and I was just doing it for my mom. Get your head out your butt, ma'am. Acting all snooty and high and mighty like you know it all treating me like an idiot. Then treated the next person even worse because he needed a translator who apparently was there the day before but she didn't explain things properly to because he needed an interpreter. Get a life. I'm about to apply just to take your job foreal.

This place has zero customer service, they do sloppy work and don't care. Went in to do a return on…read morea purchase and the Big Fat Blond woman screwed it up, bunch of lazy good for nothings, never going back.

Today is Tuesday April 21st 2026 I'm late this actually happened April 9th 2026 at 12:14 p.m. I was…read morehappy nobody was in line I believe the postal worker that helped me she was very helpful but then I can tell she was kind of irritated because I didn't have my items ready to go but just be aware that people can pick up on your vibe if you need to step away gather yourself and then come back to the counter people will greatly appreciate that.

I've never had a problem returning items from USPS or any other carrier but there is always an…read moreissue with the lightskinned lady who works here. I had an opened packages since I was returning and she told me I either had to buy tape or tape it myself. This is literally a packaging/mail service. I've returned at USPS so many times and they've had no problem putting a piece of tape over the bag. This blew my mind...

Ok I'm about fed up.. I'm awaiting a package and I get a no access to delivery location alert…read more There's one in particular a sometimes lazy mailman and I think I know who it is... some ____ dude with dreads..where I don't see him on our side of the street but on the opposite side and he's always coming up after 6:30pm.. route city 16..I got mail incoming today too based on informed delivery. I always get my packages for the most part but since this happened I'm just gonna have them delivered to my PO Box if at all possible. This is bullshit. Last November we were missing some jury duty summons. I get that some missing mail shows up the next day or two or three but nothing. I went to the arch airport window and gave them my info and copy of my informed delivery highlighting the mail pieces. Also at the same time waited for the mailman that day being a different guy that also is a shop steward and had much better demeanor.. gave him the same info. I get no callbacks. Mail service has been on a bitch ass decline prolly since 2023-2024 and counting and it's just getting worse. I'm about to call customer service or just email. Hopefully the next day it won't be the same POS mailman because delivery will be attempted again.

This place honestly needs to close down. They don't ever answer phone calls, they don't respect…read morepeople's time and they are terrible at customer service. The delivery mailman that looks younger is always slamming our mailboxes, he flips them open and closes them very rough, not sure who you are but respect other people's things and not try to destroy our mailboxes. When you walk up to the person they don't acknowledge you and just throw it into the mailbox and disregard you standing there. Like I said everyone that works here is horrible and it seems like there is. I management because if there is then they need to get a replacement. Get rid of everyone and get new people that care about the community that they serve.

not very friendly older w woman:/ very crass, short and rude to customer. Every time I'm in town…read moreand I need to use a service center such as this one. I drive across town to the larger location to avoid this behavior.

It's a shame this business has to carry past reviews from the previous owner which were…read morepredominantly negative. It was purchased by new owners this year, 2025 and it is much improved. I would have to give it five stars now compared to my previous review of 1 star. Good service, courteous clerks and just an overall good experience.

I came to this store because it's conveniently close to my house but I didn't receive the kind of…read moreservice I expected. America waited on me as I attempted to return several items I didn't want. She told me that I was supposed to have my return items in order and my return skew wasn't sufficient for all the items I was returning to the same online store. She scanned the code from my phone and only allowed me to return the only item she could identify. I asked if I could come back at a different time and she said "We're always busy," so it wouldn't make a difference. I complained to the online store and they sent me another skew and directed me to use the postal service which turned out to be effortless.

I've used their notary services as well as their shipping services to send stuff back to Amazon…read more They are always polite and professional. They do a great job.

I walked in to get help and the girl was ready to help and the other lady said no to go use the…read moreself serve scanner. I asked why and she said cause she's busy although she was ready to help me. I went to the self serve scanner and start doing it myself and two other people walked in and she helped them. So why couldn't she help me is the question and they were served. I felt discriminated and couldn't understand why I couldn't get her help and they did. This was unacceptable and bad service. And don't tell me to go somewhere else when the girl was ready to help. Crappy service all around.

I have always received great service from this location…read more The employees are very friendly, kind and helpful You can return your amazon packages here in addition to all of the services that they offer We came in for a LiveScan and they did it right away. They had the blank application for us to fill out and it was $79.99. If you need any UPS service please pick these location! They are wonderful.

Employees were friendly and helpful....from the person who answered the phone when I called to ask…read morequestions to the person who helped me make colored copies. I also observed the same behavior when they helped other customers. Kudos to them. I'm willing to driving a bit further for great service.

On this occasion, the employee charged $50 for 2-day shipping on a 1oz letter. The rate selected…read morewas significantly higher than necessary for the size and weight of the item. This does not align with company expectations for providing cost-effective and accurate shipping options to customers.

My entire transaction was great. The ladies there are so helpful & friendly. Always helpful with…read moreeach customer. Will continue to visit this location.

Fed ex is given a 0 to 1 star. You sit at home all day for…read moreyour delivery only to get a text at 4:3 pm Update tracking - arriving tomorrow!

Came to get my passport but silly me didn't bring a check or money order…read more On to the bank I go. But there is a Post office walking distance if you want a money order

This review is long overdue but I came in here a few months ago. The gentlemen in security is…read moreamazing! This review is not for the building or security but for the records office where you can get your birth certificate. I went in and a lovely lady assisted me. She was polite and friendly, advised me of the process and so I completed it. After I took everything back up to her, she advised me it would be a quick wait and to have a seat. At the time, I was on disability due to a previous TORN MCL injury, so I could not stand long. Mind you, I even had a minor limp. I was told I could have a seat by the nice representative processing my request. As soon as a I sat down, some guy who was not even ASSISTING me that was behind the glass, told me I needed to stand up and wait for my turn? Despite me already being assisted but everyone else was sitting? Just because one had a child and another was elderly.... why couldn't I sit down? I felt this rep needs a refresher in disability rights and to learn how not to discriminate. Not ALL disabilities can be seen by the naked eye. I am not the type to argue especially in a government/city building so I stood up and when the lady noticed this, she quickly tried to process my request to get me in and out. After a few minutes, I sat back down because of the pain I was feeling in my knee. The man, however, needs an attitude check and a reminder by HR to leave your problems at the door when clocking in to work. If the process is to not sit (which doesn't make sense.... not everyone can stand for long periods to fill out forms oR at the computer) then you should be mindful of that. Have some signs up maybe if that's the policy !

This rating is based on Amazon returns only. When returning an item back to Amazon, they scanned…read moreitem and put a sticker on it. Throw it in a box. The receipt they give you has the sticker number on it but no description of the item you just returned. So how do I know if the correct item is getting returned back to Amazon for a refund? Now you have to assume the correct item was scanned and will be returned by Staples back to Amazon. Put the description of the item being returned back to Amazon on the receipt with the sticker number

Used local Staple stores for years I always received good services & now unhappy with Amazon…read moreshipping... I starts looking alternative to shop needs. receiving Staple coupons but the most important are, Staples provided quick & door front delivery. I ordered the Pacific Blue individual wrapped toilet papers 80 counts few days ago, item was great in quality and the delivery was awesome - " on-time as promised & to the door front". Yes, I 100% recommended Staples.com