Attention all Stockton people do not come to this place ever there's a woman named PERLA,/ *( She's Is An Employee)* employee)* she is rude sarcastic she won't answer any questions I had multiple questions about use of how the cards work I'm on the f****** phone and then I asked her there's a machine dripping water all over the place and she just kept talking she's very rude and inconsiderate she is very selfish she's even rude to other customers that I saw and she's also rude to her fellow coworkers, as I xan see and her being rude. John Stockton, Ca. read more

This laundry is a rip off. I was in here tonight and my clothes were stuck in a defective washer that did not continue thru the cycles. The attendant did eventually stop the machine so that I could get my wet unfinished clothes out. They would not refund my money and there was no doubt that the machine is defective. Close to 40% of ALL machines (Washers and Dryers) do not work and have notices posted. Why the fuck was this machine not posted out of order. read more

I used to love it here but the washers STINK soooo baddd now!!! They need to do a deep clean and air them out. As soon as you open the washer the stench smacks you in the face. read more

Love this place.. so big facility.. with bathrooms . Free parking lot.. also sell detergents and softeners Products. And yummy popsicles. Most of all they have massaging chairs.. which I used too lol.. cheapest load is $2.75... assorted sizes washers and dryers.. I always wish my apartment laundry room would have huge dryers like here.. lol.. read more

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Clean and efficient. Haven't had any issues and if I do they come and correct it right away

I have my laundry done at SpinCycle because I am 85 years old and trekking back and forth to the laundry room where I live (which is quite a long way) is not a possibility. I drop it off and it is washed, dried, and folded, and I pick it up the next day. The service is excellent, their prices are reasonable, and the facility is clean. They make laundry very easy!!! read more

5 stars for indeed the cleanliness and many available washers/dryers & not being crowded. The one annoying thing across the board for any laundromat is if you're going to have a credit card option available for the washers, then you should do that for the dryers(they have "insert coin/card" but only takes coins). Pain in the butt for people who typically don't carry change or cash and either have to go to an ATM or spend 1 extra dollar for that friggin' "convenience fee" at the place to get cash out from your card. This place realistically is 4.5 stars. read more

Spin Cycle Laundry - Main area - Laundromat Near Me - Stockton, California

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I was so disappointed when I arrived. So many washers and dryers out-of-order. I moved out of the area for just a year and came back to this! read more

The place was extremely noisy and crowded There were hardly any basket available. Some of the customers were very rude. Even one of the employees acted as if she had an attitude. One of the machines I used didn't wash very good and one of the dryers kept snagging my clothes. Won't use that one again. LOL Use at own risk. read more

This laundromat found a loop hole on how to fleece costumers. The basic wash is $3:50 however, they charge you 50 cents extra for HOT & WARM water...unreal Management treat BLACK people like crap. read more

This is my go-to place when I have a sh$t ton of laundry to do or big bulky items because by far they have the best value and the most amount of extra large machines. They take cards which is a huge time saver and a major plus for me. Yes the parking lot is a bit small and yes it can be a bit crowded during peak hours but this is a safe and clean place with lots of space to do your laundry. I have always had pleasant experiences with all the staff here. They are prompt and courteous and attentive to my needs. Thank you spin cycle ! read more

I have been taking my clothes here for wash and fold service at least 4 or 5 times. They do a good job cleaning the clothes. 2 other shops I went to began to over dry my clothes and they would curl up which was annoying. As far as cleaning clothes and folding them I would give them a 5 star rating. The reason I give them a 3 star rating is due to customer service issues. The first time I came I waited about thirty minutes for service after ringing the bell. I had to call the number on their website to get help. I usually always wait 10-15 minutes. What prompted me to write this review was the angry and aggressive attitude by one of the workers who was a Hispanic female. I came to the door at 8:33. The website says they close at 10 p.m. I work 2 hours away. After a bite to eat I picked up my bags and walked to the door expecting to drop them off. There was a couple waiting outside. She reminded them that the last was was at 8:30, but let them in. I asked if I could simply leave my clothes there for the Wash and fold service. Her response " No! The place closes at 8:30 Sir! She points to the sign on the door and closes it. Her tone was very rude and aggressive. I was very tired and I asked in a very meek tone. I was not being rude or pushy in any way. I would have been very ok with dropping my clothes off and a wash being started anytime the Next day. The day was today November 12th. Incident happened at 8.33 p.m. This was not friendly service as this business advertises. I can perfectly understand being assertive and aggressive if I acted that way, but I simply asked a question in a polite manner. The response I got was the worst I have experienced in over 5 years as a patron of any business. I worked retail for years and helped thousands of customers. Some were very rude. I even had a customer spit at my feet. Still, I held my composure. Very disappointing! I hope this was not the owner. I can't imagine an owner reacting this way if it was. This is at the Eldorado location. Taco Bell across the street. read more

This was my first time going to this laundromat and I would have to say it is clean but if your employees are rude and disrespectful to people who come to do there laundry here would definitely not be a place I would like to come to there are plenty of other laundromats around Stockton that would be suitable When a patron comes in to use you establishment and gets treated with disrespect it puts a bad taste in customers mind and word will spread fast read more

There can be questionable individuals that wander around here. Proceed with caution. Other than that, good pricing if you want to save from using electricity at home. Careful of using particular washers because some non-contributors like to leave trash (or food) in their loads and create an awful smell. But the staff has been great when it comes to maintaining the machines, so far. read more

Always clean. Staff is always friendly. Some machines are out of order, but not for long. Lots of TV's on several channels. And plenty of fans for the summer months. read more

I stopped off today to drop off some wash and fold. It was 3 in the afternoon and they had mopped over half the building and conveniently blocked access to the drop off area. I can see mopping up a spill, but over half the building? It looked the the employee did it on purpose in order to keep people from dropping off laundry and accessing the bathroom. The floor was actually mostly dry but the employee screamed at me to keep out because it was wet. I won't be going back. read more

I am not going to be back. I will not wear a mask when I don't have too. You need to tell me u want me when I walk in and I will take my business somewhere else! read more

I use to come here about once a month because they have big machines. Today is the last time I come here, I'd rather drive to Lodi than with the bullshit I had to deal with today. I had 3 big loads going and had been in an out checking on them.i come back in to get change to run the dryer and this little smartassed attendant gives me a hard time because she didnt didnt think I had any laundry in and was just trying to use the change machine. I sat there and pointed out the machines I was using. She replied I'll check and see, like I was either lying or a crook. Let me tell you lady who probably wasnt a citizen, I fought in 2 wars for this country and ill be goddam if you think I'm a liar or a thief. Screw you Troll! read more

I haven't been to a laundromat in a very long time and I can honestly say this one was very nice and also super clean the staff was very helpful Ana I seen them cleaning the 2 hours I was here I will be returned my and also the staff Meranda also informed me about their drop off service when she me washing my salon towels so thumbs up to Her for being very informative. read more

Parking: The tiny parking lot is inadequate for the amount of traffic the plaza receives. Limited parking resulted in me rescheduling a few times. COVID-19 Mandated Mask Policy: Not all customers and staff members abided by the mandated COVID-19 Mask Policy. Seeing staff members without face masks was disappointing and unprofessional. To combat this issue, I wore a mask myself and stayed isolated by waiting outside until my loads were complete. Though unconventional, it didn't bother me. Inside: Inside the laundromat, customers have access to numerous washer and dryer machines. There are two seating areas. The seating area near the dryers has TV monitors for viewing pleasure. There is a massage chair that customers may use (after providing payment). I noted that all the machines were clean during my business here. The upkeep of this business--inside and out--was finely executed. The best attribute of this laundromat is its ability to accept different forms of payment to wash clothes. However, the cost for dryers is limited to quarters. The versatility made transactions convenient. I didn't realize until months later that this business would sometimes overcharge my cards. Regretfully, I never brought it to their attention. Customer service: Aside from overcharging my card, the amount of disrespect I received from the staff was unbelievable! Staff members were unapproachable and incredibly rude. The first time I came here, I had questions that required assistance. For example: Where can I find the quarter machine? How much for services? Are there any additional services offered? May I get the key to the restroom? I couldn't locate a staff member. Staff members don't wear uniforms nor nametags, which made my search more difficult. Incidents where staff members were not present proved to be confusing (and suspicious). I was not alone in my sentiments as other customers questioned this. When I found an associate, she kept looking at me (up and down) as if she judged my appearance. Her facial expressions showed irritableness. Her responses were short and rude. In addition to making me feel unwelcome, she made me feel incompetent, as if I should know the answers to these questions. I told her that it was my first time at Spin Cycle in hopes that she would be more polite. I was wrong, so I refrained from asking more questions. She might have had a bad day, and I didn't want this one time to be the reason as never to return. I decided to continue doing business here;--however, her attitude remained the same. The disrespect always occurred when getting coins for the dryer or asking for the restroom key. All the times that I exchanged my bills into quarters (for the dryers), staff would always glare at me, come up to me and say, "quarters are for customers only," as if I wasn't a customer. Hearing this annoyed me because the business should have known I was a regular customer as I came here a lot. It amazed me how this was a constant battle with them. Moreover, I was amazed at how staff members only noticed me when getting quarters for the dryer. I'm don't know how they didn't see me lugging all my laundry baskets inside, didn't see me prep the washer, and didn't see me transferring my clothes from the washer into the dryer; but saw me every time I walked to the bill exchanging machine to get quarters? A customer should not feel micromanaged by a business. The few times I had asked to use the restroom, they would refuse. I would get the two common responses: "Someone is in there" or "Someone is cleaning it at the moment." The turning point for me was when another customer and I had to use the restroom, and they denied both of us entry. Their excuse was that someone was using it. I was aware of their lie patterns. I knocked to show her no one was in there. She finally admitted to the lies but tried to justify her actions by saying, "I say that because there are many sketchy people in this area." I was appalled. What does that have to do with me? I'm not one of those "sketchy" persons. I am a paying customer, and there is a posted sign: "Restrooms are for paying customers only," yet service is being denied to customers. If Spin Cycle doesn't want customers using their restrooms, then Spin Cycle should be honest and display "No Public Restrooms." Due to the overcharges and poor customer service, I decided to end business with Spin Cycle. I don't see myself ever returning to Spin Cycle, nor do I recommend Spin Cycle to anyone. The only thing that can persuade me to reconnect with them again is if Spin Cycle went under new management with new staff. read more

Pretty clean and a lot of machines to use. Bathrooms always seem to be "out of service", wished they fixed it or had an additional sink where we could wash hands. Over all pretty nice place to go to do laundry. read more

I've had my laundry basket in my car for about a week, and my sheets, probably two months. I'm the ultimate procrastinator! I live in Oakland and I was set to get this done after work. Unfortunately an emergency brought me to Stockton, so putting this off again was what it was. Luckily, emergency taken care of so laundry chore was back on plan. Luckily I found Spin Cycle. Clean, different size washing machines and dryers, tables galore, free WiFi, vending machines, you name it, they got it. But what was a real bonus for me, their Wash and Fold service. At a $1/lb, great turn around time, it's well worth it! The owners are super friendly and will even help you load your car, which I didn't turn down considering the loads I had. I'll definitely go back, when I bring my laundry in town. Bonus: lots of parking plus pho noodle spot in the same Center, so you can eat, while you wait for the wash or dryer is done. read more

Cleanest Laundromat I have been too. I have done laundry at a few different ones in Arizona, Colorado, and California; this spot is by far the best one I've been too. read more

Nice new machines in an open layout it was a very comfortable place to do laundry and my stuff actually came clean read more

Spin Cycle Laundry - Laundromat Near Me - Stockton, California

I have been going to this spin cycle location since moving to Stockton. I typically carry around my dog because he barks when I'm having an attack. But this Saturday I went to do laundry when I was approached by a rude worker. She said I was not allowed to have my pet into the laundry mat. I told her that my dog (who was in a bag and less then 10 pounds) is ADA she asked to see his papers I told her I don't carry papers but he has a medical collar - which is red around his kneck. She said you need to leave or I'm calling the police. I was fine with that because the way she was responding to me she did not have any understanding and I begin to load my clothes in the washers. 3 minutes or so passed by and she approached me again and this time she's yelling, "you cannot have a animal in here and I called the police". I tell her again he is not an animal but my service dog and that she don't have to say anything to me let the police handle the situation. The police arrive (2 cars) and I inform them that i have a service dog in my bag I do not have paper but he has his medical collar and that I have been using the laundry mat for 2 years no one has ever told me my service dog was not allowed into the facility. I point out my dog is not aggressive, he is not barking at anyone because he only barks when I'm have an attack. They say okay I leave because I had only put my clothes in and needed to pick up somethings from the hardware store. I return to put my clothes in the dryer and yes my service animal is with me again (in his bag). The worker approaches me again. I tell her I'm just drying my clothes. She yells I'm calling the police (this worker I've never seen her before). The police come and say she told them the manager does not want me on the property anymore. So I tell them again my service animal has a collar around his kneck. He is calm not barking and I just need my clothes to dry. They tell me because the manager does not want me on the property that I must leave and if they come back again I will go to jail for trespassing. What's really messed up is I have papers (they were at home) but his medical collar is around his kneck. I paid $30 dollars to wash and dry but my services was not complete. That worker needs to be fired. This company needs to talk to this worker about handling ADA everyone who has disabilities do not look the same. To be embarrassed like that broke my heart. No one has ever treated me like that they looked at his collar through the bag and let me continue on my way. But she only wanted to see his papers. read more

I Always come to this location never really have a problem, and I sent my husband to dry clothes tonight and he was turned away because it was 9pm but it clearly specifies that the last wash is at 8:30 and they're open till 10pm. He was on FaceTime with me and the lady was really rude to him and he told me that he felt she was very unprofessional. This was April 17, 2020. Very disappointed and most likely won't return because of this incident. read more

***BEWARE*** If you are using your credit card, (which makes it more convenient & faster) please make sure to check your statements for the correct amount to be taken out. This place has been charging $5.00 more on each transaction and I had not noticed, I rather waste my time paying with quarters where there will be no mistakes. Also, from my review on Google. We went on a different day recently & there was a different lady there this time which has been there for a bit and we had not seen her in a while. She is amazing. Opens up ON TIME & she is always cleaning, she seems shy but is very friendly and professional. Let's hope she doesn't get tired of having to do the other employees job and quits. She deserves to be employee of the month and to be paid accordingly to the exceptional job she does. read more

I love coming here they have huge machines, it's usually clean but this time it was so dirty the machines were dusty and you can tell it hasn't been cleaned or swept in a while. Other then that if they keep up the cleaning it would be 5 stars. read more

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Cheap, clean, they sell detergent and products in regular sizes. Super big they had tvs and music on and stools and clean place to fold your clothes. Plenty of machines will be going here instead of sp on e oak st. read more

I can honestly say I have a wonderful and safe experience here every time. I'm grateful to have a place where I trust all the staff to keep the facility up to par. Clean, Reliable and Trustworthy. This is the place for all your laundry needs. read more

Love this place, very clean, nice staff, new & fast equipment. Conveniently has dry cleaning services and pretty reasonable prices.

Always great doing laundry there I just don't like that the bathrooms Are locked, you can ask for the key but I am shy so no lol but other than that I always enjoy laundry here it is very big and spacious and a couple of big dryers what you guys do need though is more laundry carts because on a busy day I'm left with out one and have to put my fresh out of the washer damp clothes onto my very own hamper to transport it to the dryer, also some people hog it while their clothes dry meanwhile whos clothes is ready to transport have nothing to put theirs in. MOre LAUNDRY CARTS PLEAse! read more

5 Stars for Ruby . She is always working very hard and is ALWAYS on her job . I'm there washing frequently and I appreciate how she makes sure the customers have what they need. Sincerely, Javan read more

I go to the Spin Cycle on El Dorado because of the customer service & it's the cleanest laundromat in Stockton, Ca. Because of ESSENTIAL WORKERS like the manager MARIA & her crew ANDRE, RUBY this place remains open during a time when the state ordered a stay at home order due to the covid19 out break. THANK YOU MARIA, ANDRE, & RUBY for holding it down so that people like me can have clean clothes to wear. Annett Rich read more

Wow, brand new laundromat. Everything is clean and new. Bathrooms have the Blue Storm Hand Dryer. TVs and free WiFi. Candy/snack machine. They will do your laundry here for $1 per pound. Attendant was young, energetic, friendly. read more

I love this laundry mat. I pass three other ones to get here from home and it is totally worth it. The staff here are tentative and hard working. They communicate with closing times and it is VERY clean. Lots of table space if you choose to fold here. The washing machines take card payment but the dryers are coin operated. The driers actually dry your clothes! You aren't leaving with damp clothes after thirty minutes of drying. The best part is truly the staff though, 100%. read more

I've been using this laundromat since it's opened. I like that the environment is clean and professional. It's usually clean and it has a bathroom. The last time I was there the staff member Andre Literally had to mop the floor over 20 times because of the customers leaving dirt around but he kept a smile and did his job well with no complaining. read more

The lady who works here is extremely rude. Every time you need help, she receives you with an attitude. Today I wanted to use the restroom at 9:00 pm and went to ask the rude lady and she yelled at me that it was close for cleaning.... they weren't even cleaning the bathroom. Also, a man that works there doesn't use his mask. We are at a time where we can easily get the coronavirus and yet he decides to not wear a mask at his own job. The last time I was here, they were kicking me and my kids out at 9:20 and they close at 10:00. They work here with an attitude and don't wear their masks properly. read more

I can't stand the the bathroom is always broke on Saturday because the don't want to clean ur work er always says the bathroom is broken but they can use there's that se bulshit haw can the worker use the bathroom not the customer I think that really needs to change because I've been washing years since it opened now every time I need to come in here to use the bathroom not able to use the bathroom cuz they're too lazy to want to clean it and it's always broken seems every time not happy at all with this read more

Newest laundry mat in town. All new equipment and everything works. Staffed if you have any problems. Sell all laundry supplies in house. Offers drop off wash and fold services. Offers dry cleaning if you need that also. Offers free Wi-Fi just ask for the code. Clean and maintained m/f bathrooms just ask to have it unlocked. Can use your ATM card on the washers. Large clean tables to sit at and fold laundry. read more