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Mountain Valley Express

1.3 (46 reviews)
Closed 8:00 am - 5:00 pm

Services - Mountain Valley Express

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Review Highlights - Mountain Valley Express

When he arrived he was very friendly & took extreme care unloading this mirror out of his large van truck.

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The UPS Store

The UPS Store

(86 reviews)

I would like to provide feedback to your store located in Manteca on Main Street. I was told twice…read moreby a specific employee ( possibly manager) that she would not release my package unless the ID matched the package. I went in at different times using my official ID and was released packages before by other employees without a problem. My ID still has my maiden name and correct address on my packages. In addition, I did not specially ask for my packages to get delivered the UPS point but was somehow automatic in the system. I did try multiple times to have the employees look into it for me to get it corrected with no solution but to call the 1 (800) 742-5877 customer service number. I did call the 1 (800) 742-5877 number as well with very poor solution to my problem of my packages not getting to my house. I would like you all to consider as a company the compassion of women changing their names after getting married takes some time through drivers license and social security. That other forms of legal proof should be considered. I was not given that option of other forms of ID to consider that can be helpful for accepting packages. This location provides notary services so they should at least be trained and familiar with different forms of ID for proof. This location does not provide good quality service and I really hope to never have to go back to this location.

I needed a notary so I went to UPS. Good and fast service. I can recommend this business. I also…read moresend packages from time to time and receive first class service.

Staples

Staples

(81 reviews)

This is specifically about the custom print services. I was in on a Saturday and was told the…read moreprint manager worked Monday through Friday, and left my contact information. I was told she would call me Monday when she was back. I called her on Wednesday when I hadn't heard anything yet, and while I was on the phone with her she starts having a conversation with another customer without even asking me if I could hold. She let me know custom print is not handled locally, and passed me off to someone in Florida. That person did call me within a couple of hours, but she never followed through with providing me a proof. I've tried calling her and left messages for 3 days, with no response. I now am scrambling to find a different company to help and am having to pay them a rush fee since Staples wasted 3 weeks. The customer services is abysmal, I would be fired if I treated my customers this way.

I've dropped off Amazon returns here many times without any issues, but today's experience was…read morehonestly disappointing. I was second in the Amazon return line, and there was only one associate working. When it was my turn, she turned to help the checkout line instead, which about four people were waiting there. At first, I understood since she had just helped the person ahead of me, but instead of alternating between the two lines, she kept assisting checkout customers one after another while leaving the Amazon return line completely unattended. After she moved on to the third checkout customer, I finally spoke up and said, "Excuse me, can't you see I've been waiting here?" She turned to me and responded, "Yes, I know. I'm the only one working right now. Give me a few minutes," and continued serving the rest of the checkout line. When the line was cleared out and the associate finally came back to assist me, I asked if the checkout line had priority, and she said she just had to "clear the line first." If that's the policy, then what's the point of having separate lines? Customers in the Amazon return line shouldn't be made to feel invisible just because the store is short-staffed. It's not about impatience -- it's about fairness and respect for everyone's time. A potential few minute visit turned into a 15-20 minute visit. SMH For management's reference, the associate was a woman in her late 20s with glasses, pink-dyed hair, and a chubby build. She wasn't rude, but the way she handled the situation was unprofessional and inconsiderate. Hopefully, management can provide better training or clearer procedures so customers don't have to go through this again.

Mail & More - THIS IS THE box.

Mail & More

(46 reviews)

Wow Chris, looks like someone made a mistake re the tape. You have been a customer for 4 years and…read moreI am totally surprised. I find everyone who works there to be very helpful and they are wonderful. I find them very easy to get along with. M&M emails me when I have a package delivered there, which is very helpful. My mental health is totally worth the amount they charge. I absolutely am thrilled that I can have all my packages sent there so I don't have to deal with porch pirates! The little darlings helped themselves two different times. I appreciate that they are more than just a place to get your mail. I love the way the owner brings in all these awesome things that are so fun. They are always very reasonably priced! Be sure to go check it out. New things all the time. :)

Fuck this place guys be careful my suggestions don't go here I've been having issues with them…read morealways giving me the run around making me waste my gas coming back and forth because there not doing there fucking job we pay to get our shit delivered here there should be no fucking excuses no mail carrier can with hold any items under your name I'm getting ready for a lawsuit next time they say my package is not there after I have tracking it and it showed that its delivered absolutely not ok mind you this has been going on for years fuck this honestly if you don't like what you do then let someone else do it shit sell it before I hit you with a nice lawsuit I've had enough

US Post Office

US Post Office

(36 reviews)

I've moved to Lathrop 3 years ago in the Stanford Crossing area. I used to get my mail btwn…read more11-11:30am daily. A year later, my mail was coming after 12pm. In 2024, btwn 1:00-2pm. Now, my mail are being delivered after 3pm & sometimes after 5pm. Yes, I agree with most of the reviews here with the actual PO location on 7th Street with rude workers who do not want to be there. It's sad that people are not grateful for having a job to pay their bills.

I walked up to counter with a prepaid label for a box saying "I just want to make sure the weight…read moreof the box is appropriate for the label." and the lady with the long hair behind the counter goes " there's no way for me to know, but I could tell you how much it weighs." Then I proceed to show her the weight limit is printed on the label (which indicates my pacakge exceeded the weight limit). She goes "we could just charge the extra to your account." Im thinking I dont have an account, so I offered to hide the barcode and just pay for the shipping as if the box is not prepaid. And I was attempting to fix the label at the counter. She looks at me rudely "can you do that at the back? there's other people waiting." i go sure. But lo and behold there's no one waiting at the back. So instead of helping me, she made a fool out of me. Because after assembling the label altogether, the guy working at the counter was able to take my barcode and explained things a bit better to me and made me felt like I was helped. i used to love usps.

Mountain Valley Express - shipping_centers - Updated May 2026

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