I took in some packages that already had postage on them, and the guy was very friendly and helpful. When I have gone to other ups stores they aren't so friendly. I will keep going to this ups store. My tape wasn't sticking to my box and he added more to the box for Me. They really care about their customers. read more

This is where I return a lot of my Amazon packages lol. I've also had a few things notarized here which is not available all the time, but it is available. I think three times a week at various times. The service is great. The staff are really friendly and welcoming and you don't ever wait very long at all. They have The self scan machine which is very convenient and saves time... and even though they're supposed to charge you for tape, they usually don't. The only issue that I've ever noticed is, It's very hard to connect to Wi-Fi inside the store. You mostly have to step outside, but overall highly recommend. read more

The service was excellent. Alex and Aylin were very helpful and they have great customer service. The items we shipped were packaged with care. I will drive all the way from Maryland Parkway to do business here. Even the price was right in our budget. Thank you UPS!!! read more

The UPS Store - This was items that were bought here in Vegas going to Georgia. Well worth everything! - Shipping Centers Near Me - Henderson, Nevada

I arrived before it turned 5pm and was just 2 steps from grabbing the door as a female associate raced to the door and preceded to lock the doors and told me they were closed. I couldn't believe how disrespectful she was and the fact that I had a prepaid delivery and all she had to do was scan it in and hand me the receipt. I have worked for many retail stores and if I ever did that to a customer I would've been fired on the spot. DON'T GO TO THIS UPS STORE!!! She couldn't wait a couple seconds to help a patron of the store you work at, I wouldn't want an employee like that working for me. She literally watched me walk up to the door and raced to it so she could prevent me from coming in and it wasn't even 5 pm yet. I would like to give it negative stars for the rating, worst customer service I have ever seen or been given read more

Fast easy service. One of the best, if not the best, UPS store experience I've had. We needed documents notarized, and the notary was quick, professional, and friendly. I'm not sure what else there is to say about a UPS, but if you need notary services, it's worth driving here if you're in the Henderson area. read more

The UPS Store - Shipping Centers Near Me - Henderson, Nevada

Open on a Sunday?'!?! Unheard of, and so appreciative that it is! I had a package to drop off and no time to do it on Monday. Glad I found a UPS store that's opened on A Sunday. Packages dropped off, it's scanned and on its way. I also had a USPS package and asked if they'll take it and they did! Time saver for sure. 2 workers were in there and both were extremely nice and helpful. Appreciate their willingness to help. Now my packages are going to be on time vs delayed by another day. read more

The service was fast and the representative was very helpful. I love the organization in the store and the fact that is clean. I was able to return some items I purchased, and all I had to do was email the label to this email store5960@theupsstore.com for them to print the label. The lady also provided me a copy of the return. It was very easy!! read more

The UPS Store - Shipping Centers Near Me - Henderson, Nevada

My favorite UPS store throughout the years. Everyone is nice in there, almost never wait line. I see same employees working there for years- which is a good sign. In the past 6 years- never had any issues. Most of the time I use this store to send my Amazon returns, but few times I send out packages, notary, printing services. And everyone was always friendly and patient. read more

This is one of the worst locations I've been to and will probably stop going to UPS stores in general because of the experience I have at this location. The gentleman was slow as a turtle, had no urgency, was not personable and to tell other people in line we're just as frustrated - had a line out the door and I wasted my lunch break plus some waiting to ship a package. I was the next person in line and I remain the next person in line for 30 minutes!!!!!! read more

Literally the best UPS store in Henderson/Las Vegas. The workers are always friendly and extremely fast. The line moves quickly even during busy hours. They don't act like they're miserable or snap at customers. During the holiday season, a customer was yelling at one of the workers about not accepting USPS returns, and she kept her composure the entire time and continued to give amazing customer service after. There's a huge difference in the Stephanie St location vs other locations customer service and professionalism. The store is clearly managed well. read more

Five stars (I give 10 if I could) for Aylin who has to work by herself on a crazy busy Holiday weekend and she stayed friendly, courteous, VERY patient, thorough, and positive while also efficient. I have been to this store (and other mailing outlets) countless times and most were short and rushed with having more than one person working together and less customers. Much KUDOS and respect to Aylin. Three stars for the store for having only one person on the counter for at least a whole hour on a holiday weekend when it is only open 5 hours that day. As a business owner in a service industry, I know things happened, but still. read more

The employees at this location are very nice and are always willing to help you. The hours are good and its a nice location

I visited the UPS store to return an item to a company. Dominic provided exceptional assistance during the process. He clearly explained the steps involved, ensuring a swift and efficient transaction. Thank you for your amazing customer service Dominic! read more

Great service. The staff was friendly and efficient!!! I got my delivery and everything was smooth

Opened a few minutes late but good service. At least 4 of us were waiting in our cars watching for the gate to be lifted and door unlocked. Once open, it was easy to drop off packages. read more

Best experience I've had at any shipping store. I was helped by Dominic who was very helpful, patient, and professional. I came in not knowing what kind of packaging or service I needed and he was able to easily and quickly guide me in the right direction. I also had a hard time finding the mailing addresses I needed and he reassured me that there was no rush even though i started getting confused. I really appreciate him going the extra mile to help me. In a world where many people lack patience he went above and beyond. Great job ! read more

Even though I live next to a UPS this within two minutes, compared to this location, the one next to me sucks. This location is fabulous, great customer service, always friendly and helpful, we love this location! read more

Don't have anything negative to say nor complain 'bout my less than 1 minute visit to this UPS store a few days ago. I had to return a piece of crap book that I rented from Amazon. I opted to have my packaging slip printed from UPS for free and this was the closest location. It's located in a decent shopping center with a ton of parking. I literally walked in, was greeted right away, with a genuine smile - showed my phone to the dude behind the counter; he printed my receipt and boom! My transaction and visit was complete! From what I saw in the short 30 seconds-ish I was there ... this store is clean, organized and has friendly workers. Great location! read more

Late post: (Can't remember when but I have a 5-star draft in Yelp) Quick, easy and friendly. I was in and out fast. I just dropped off a box and did not wait. Forgot to ask the name of the person who assisted me. Today: March 2: 5-stars again Amanda Gomez was amazing! She took my priority USPS box and informed me that it ship tomorrow since they already took the shipments for the day. Not only she is friendly, she set the expectations which I appreciate. I even ask if they have tape that I am willing to pay, she taped my other package and only charged me for printing the label. Fron my experiences, looks like customer service is consistently excellent here. Clean, more busy (has more customers than the store I previously went to just now) and even though they have more customers, they are fast and efficient and I feel welcomed. They also wear badges (I just had to ask her name because I took off my eyeglasses and left in car) Highly recommend! read more

Everyone here is very nice, fast, and efficient Sarah makes me feel valued as a customer and really tends to my needs. Thank you!

So i have been here a few times now to get some important paperwork notarized. The parking is pretty open here and its super close to my house. maybe 5 minutes away. Its convenient to drive here to get stuff done. You must come here before 5:30pm to get anything notarized here even though they close at 6pm. Price for getting it done is $5 so it doesn't cost too much. I know the banks will provide it for free for their customers but i hate that you have to make an appointment that takes days to get! This is fast and easy with no appointments needed at all! walk in get stuff notarized pay and be out in like 5 minutes. read more

This store is clean. The workers are enforcing practicing the covid-19 guidelines. The parking is easy just out front. The staff are friendly and work quickly to retrieve your packages for you. I have NO complaints about the service I received or about my last experience at this store. Everything was so easy. I was in and out within just a few minutes. One thing I will warn you of. . . if you get there even a moment too late, they will be closed most likely. read more

I went and not knowing anything and I came out also not knowing anything but this time I had a smile on my face. This is the happiest place on earth Disneyland does not even compare Also I'm a contractor and I work all the time. read more

I come here at least a couple of times a month to check my PO Box. There are 4 other UPS stores closer to me, but the service here is great and the employees are always helpful so I don't mind at all. Thanks! read more

Had an excellent experience here. I arrived pretty close to closing and had to get an important document printed, notarized and faxed. When I came in he (I think his name is Reese?) was busy but still took care of me and everyone else that came in at the last second and still handled phone calls coming in. I was having difficulty finding my document online with the websites not pulling up. We tried almost everything including email, computer, different computers, etc. nothing would pull up my document and he found a way to get it done for me even though I had to stay past 6pm closing time. Great customer service and helped me greatly. Thank you read more

I usually don't review places like this, because your usually in and out and it's whatever. However, that being said, we frequent this location and I have to say, the employees here are seriously the kindest, patient and most helpful I've ever encountered for a shipping type store. They are always so helpful whether your getting a print out, shipping a package, getting a notary, etc. For all of these reasons, we definitely return here for those needs. Top notch customer service goes a long way these days where you seem to find almost none. read more

Great service, thanks for the young man at the store who was very helpful. Will return.

I live within walking distance of "the other UPS store" on Stephanie, but I travel 1.8 extra miles to go to this location. The employees at this location are wonderful. Today I met Michael and he helped me print out pages for my kids art project. Super nice and great customer service. read more

I've come here a couple times and they're always very quick and helpful. Service is fast and kind and their store is always clean and up-kept. I have yet to have any issues and I'll continue coming here. read more

Best store ever for customer service. I highly recommend it. They Very fast and nice I the store. Actually my favorite store.

The location is convenient. We find parking quick. The staff members are helpful and friendly. Other stores charge for printing but this one doesn't. If you're looking for a friendly and convenient UPS store, this is the one! read more

Great customer service Dominic was very helpful and was very knowledgeable about everything I was there for appreciate his great service

Building was clean and the service was quick! They greeted us promptly. They pointed us to the Amazon Returns kiosk and were willing to help if we needed it. Store was easy to get to. We will definitely be back! read more

Love the staff here and quick service! They are positive and help me with my returns, packages, etc. they are good at recommending the best option for me. Thank you! read more

All of the staff at this store are amazing. I often email course maps and other documents for color printing. They are always quick to get my order filled and always greet me with a smile. James and all of his staff are great! So glad to have this store in my neighborhood. read more

Where do I began, oh lets start here, I came in with a package that I agreed to pay for 3 day shipping the clerk who acted as though he wanted to be somewhere else wasn't helpful at all. This was a Friday and the package arrived that Following Friday to TEXAS! The clerks aren't responsible on how the sorting and eventually driver handles once it leaves the store, but don't be rude and unprofessional. Haven't went back to that store since and it's down the street, goes a mile to the Fed Ex store who IS open on Sundays. Another thing this store loses packages. How because their driver scans it and says it's delivered when in fact it WASN'T! Bad business. As a matter of fact the BBB needs to know about this. read more

I needed to get my passport photos done and my application sent off. I called ahead to make sure the location offered these services - they do - and when I got there, Amanda was so helpful. I was in no rush, so she helped others as they arrived, keeping the line low and customers satisfied. She let me review my photo before printing, and yes, we had a retake or two, lol, but it was a nice touch of customer service that I appreciate! read more

I used to use this location a lot, however, the last two times I've gone they are unable to provide a UPS drop off receipt. If you want a receipt, go elsewhere. read more

Absolutely the rudest employees I've ever experienced. The return instructions did not say that the box needed to be sealed when returning to the ups store. They charge a dollar to do this for you. It's not about the small amount It's about the FACT that they're scamming you with this fee, that SHOULD be complimentary. And they're cocky and unapologetic about. Avoid this location. So many other ups stores are kind and helpful. read more

I usually come here to do my Amazon returns and the young lady that is there most of the time is very polite and helpful. I came yesterday and the young guy that was working immediately had an attitude and started condescending me out of no where, I don't know what his name is but he should not be in customer service at all, I felt so uncomfortable I wanted to walk out immediately. I will not be returning to this store only because of my interaction with him. read more