Customer service is lacking. I smiled upon arrival of waiting to be helped. The lady working this…read moremorning was just so unpleasant to interact with. She sent me over to the kiosk (she seems unhappy to be working there or maybe was having a bad day, whatever the circumstance is I've been in hospitality my entire life...it just rubbed me the wrong way) It was my first time using the kiosk so I was confused and I go back to the desk and told her to just ship it for me I didn't want the receipt. She refused to do it herself and walks me back to the kiosk and proceeds to say "oh you just had to press print" and then I say "ok where do I drop it off?" And she takes my package and shoves it in the kiosk without making sure it makes it all the way in. So of course I shoved it all the way in and she then walks away and says "have a good day" as she's walking away. So it was a blood sample and I'm hoping that my results don't get messed up because she didn't want to expedite my service. If your job is customer service then do it well and give people a good experience. Making me feel stupid for not knowing how to work something just because you're having a bad day is unacceptable.

I like coming here to print, scan, fax, and ship. I've had to ship a little bit of complicated…read morepackages in the last couple weeks including one international that was just a piece of jewelry and Nicole helped me out big time for both times I had to ship. She's very patient and nice with you and makes sure your package won't get kicked back by customs. She always finds the cheapest option for you to ship too when it comes to packaging.

Ive been to this location a few times and I have always got what I needed and a little extra. The…read morered head at the service desk does a great job at making sure you feel like you're inconveniencing her which is ridiculous but the print quality and the readiness is why I come back. I was in and out in minutes with over 20 prints in various sizes colors and shapes. I hope the red head with the gigantic "love bite" realizes her behavior is unacceptable and does better because someone else in store was complaining they felt like she they were inconveniencing her as well.

7/17/26 The service clerk Amber at the Copy & Print department not very friendly. I understand that…read moreit's always hard to fake a smile, but when you're working with the public in, you're the first person that they see when you walk in you need to be a little bit more friendlier to people. I told Amber I needed some copies printed from my file on cell. Not everyone is computer savvy. She made me feel like she was obligated and I was bothering her but , everyone else in the store were really generous and polite to me except Amber. I hope Amber has a better day. The rating on the Star is not for the store. It's for Amber.

Amazing work all around! Staff were really friendly and helpful on deciding what I wanted for my…read morecar. Tint came out perfect with no bubbles, I would 100% recommend this business for all your car tint needs!

Called 2/15 for an estimate spoke with Kylar, he had amazing customer service. Scheduled me to come…read morein today 2/17. Upon arrival I met the location manager (bryan, Brad or something like that) we checked out my car confirmed the estimate for a Tint in all windows & a small vinyl stripe on hood. His customer service at that time was great. I sent him the art for what I wanted (see below) I asked how I would know that what I want would be put on he said he would communicate with me via message through out the day. I explain to him that I am in the Tax industry have clients on the hour, so I would not be back till late in the afternoon and he had all day. He said perfect. I dropped car at 8:30am. I received the first text about the artwork at 1 pm. The artwork did not look like what I wanted but since I have experience with vinyl cuddles I understand that the phone will not be exactly the same and that it would need to be thicker. So with that point I went back and forth more about the layout of the text and spacing. I got a photo of artwork from them at 3:05 pm I was with a client at that time so I responded when I was finished at 3:35pm with changes because they still were not understanding what I wanted. Add that time I received a phone call and a text saying that the vinyl was already applied to my car. I am medially had my blood boiling because I don't understand how somebody could put something that needed approval on somebody's car prior to the approval. The manager stated that he approved them to do the work on the car so that way I would have it done today. I could get one in to get something down for a client on the same day but as a business owner I would not be okay with the waste of product, wasted labor, or upset client. I immediately went to the shop looked at the car if it was the artwork I wanted then yes it was done nicely. However the font is not what I wanted the layout is not what I wanted and the vinyl was placed in the wrong spot not the spot that I and the manager had discussed in the morning he had agreed for it to not surpass its own point of the headlight. I told the manager that they did a good job on applying in but I asked him how they could proceed with the work without an approval and I expressed that I was extremely upset over it. My husband passed away and this is his vehicle and the decal was a tribute to him it's a very precious vehicle to me and my family which the manager knows this. So I apologise for not taking it so lightly. Not to mention I spent $700 so I don't feel that there is a need to rush so much. I also think that he should have responded differently to mine noticeably upset self. He just said what do you want me to do. That he's the manager and can do whatever. coming from a business owner and longtime manager I don't really ask the customer. you do you just do whatever you have to do to get it right. The tent appears nice from afar but I have noticed some marks on the car windows that appear to be scratches in the tent I asked the manager about it prior to leaving just I wanna have any issues he said that it's moisture that should dry up but it definitely looks like scratches in a tent he says to wait 30 days I'm not gonna wait 30 days if it looks the same in a couple of days I will be visiting a different location. I really do hope that somebody reaches out to me too at least after a discount or something. I own and operate multiple insurance and tax offices and I was really hoping to have a great experience so I can refer to these locations as well as a CarMeets but I really don't know how people would feel about this situation which nobody should be in. Update to top it off my card was charged twice ‍ Call Summerlin location hoping to hear back from management. I'll update my review after speaking with them

Very professional place to take all your printing needs…read more Good prices and the place it self is always very nice and clean, Always on time when my printing work is promise.

Best graphics, print, and copy place in Green Valley! Just…read moreacross from GV HS, highly recommend.

I try not to leave negative reviews, but after multiple interactions with Digital Insight Printing,…read moreI feel compelled to share my experience. A few months ago, I reached out to Tyler to have business cards created for my company. From the very beginning, the communication felt short, unfriendly, and heavily focused on upselling at every opportunity. Unfortunately, I was on a tight timeline and needed a quick turnaround, so I decided to move forward despite my concerns. Recently, after rebranding my business, I contacted Tyler again to create updated business cards. We provided mock-ups and concepts for the new design, and the conversation immediately shifted toward additional charges for creating the card layout. While I completely understand and respect that businesses charge for design work, I called personally to explain that we had several future projects coming up and were hoping to build a long-term business relationship. Instead of working toward a solution or showing any interest in customer retention, I was told to "take my business elsewhere" simply because I questioned being upcharged on the mock-up process. As a business owner myself, I fully understand the importance of profitability. However, customer service, professionalism, and relationship-building are equally important -- especially in service-based industries. Unfortunately, my experiences with Tyler and Digital Insight Printing lacked those qualities entirely. Because of this interaction, not only have they lost my business moving forward, but I also cannot confidently refer other businesses or colleagues to them. There are too many printing companies that value communication, professionalism, and long-term customer relationships to settle for an experience like this.

Over a decade of great prices, top quality work, 24 hour turnaround time, and great customer…read moreservice. What more needs to be said? I've worked with a lot of printing companies and without a shadow of a doubt digital insight is the best company to go with. Thanks guys!

Just drive to DHL for accurate shipping and better customer service…read more I called first to make sure they ship DHL, talk to the young guy (clueless guy)at desk told him 5 times it must ship DHL or they will not take my return for a very expensive item. He said $500 shipping cost in The box or I can use a bag for $300 I said yes must be DHL. Few weeks later the company refused my return because he shipped it with USPS and not DHL. I said DHL at least 10 times Called the manger and she has attitude on 10 says I can't help you and never apologized for her untrained employee and she hung up the phone. I will never use this company I'm out of $300 shipping and can not return my purchase of $2000 all because of her untrained employee

First I want to say, Good Customer service gold nowadays. I walked in the office Tuesday the 4th…read moreand was Greeted with a smile at the counter "How can I help you?" I explained what was needed. The Customer associate knew exactly what I needed. She assured me all was ok as she prepared the label. Since I had missed outbound for that day, she quickly provided me options with no hesitation. Due to the urgency of getting out she suggested dropping it off at the main hub across the street to still make it out that day. I was so impressed by the outstanding customer service and professionalism I called back and just had to talk with the owner. I will be recommending this location to others who need to have business taken care of with expertise!!

Always fast service and willing to solve problems, they have made decals and signs for us for 5…read moreyears

These guys are the absolute best! Don't make the mistake I did this year and find a cheaper vendor…read moreto save a few bucks, vendor dropped the ball and almost ruined our show. Fast signs came in and saved the day, having all our large signage and banners ready within a couple of weeks! We cannot thank them enough. You Fast signs for quality displays without the stress and heartache of missed deadlines or lost hardware!

Have a mail box there for about 17 months, got during Covid times ! The current owners Shauna…read more& Greg are professional & provide excellent customer service. We always have had good service from the UPS store. Kelly is from the previous store. Easy to see why he was kept on, as Shauna & Greg provide courteous service as does Kelly over & beyond! For a great experience visit this UPS store

I am extremely disappointed with my recent experience. I brought in a package to be shipped…read moreinternationally and had the label printed from my email. Unfortunately, the wrong shipping label was placed on my package. I only discovered the mistake because I had taken a photo of my package before leaving the store. After my transaction was complete, the employee handed me my receipt, said "have a good day," and I then asked if I could take a quick photo of the package before leaving. At no point did I place a shipping label on the package myself. I noticed the error the same day I dropped the package off and immediately called the store, leaving a voicemail on Saturday. The store was closed on Sunday, and I was waiting outside Monday morning when they opened to address the issue as quickly as possible. Despite this, I was later told that the store claimed I had waited days to report the error, which is simply not true. I reported the problem as soon as I discovered it. What made the situation even more frustrating was that when I later spoke with UPS representatives, I was told the store reported that I had placed the label on the package myself. That is also false. The package was handled by store staff, and I only asked to take a photo of it after the transaction was complete. UPS Corporate also advised me that the store needed to take action to attempt to stop or intercept the package. However, I was repeatedly told by store employees that there was nothing they could do. Throughout this process, I felt like I was being passed around with no one willing to take ownership of the mistake or help find a solution. As a result, my package was sent to an Amazon returns center. It contained sentimental items and personal belongings intended for my sister in Paris, and those items now appear to be lost. What should have been a simple shipment turned into a stressful and heartbreaking experience due to an error that was not mine. Mistakes can happen, but the lack of accountability, conflicting information, and lack of assistance afterward were even more disappointing than the original mistake. A shipping error has potentially resulted in the permanent loss of irreplaceable items, and I hope no other customer has to go through the same experience.

We've been coming here for years and years. I don't go to other UPS stores. From faxes to Amazon…read morereturns they are amazing

I stopped in today to drop off packages to Amazon, I had one box untaped and the other item needed…read morea bag, it was no problem. All they needed was my QR codes for the items. Couldn't have been simpler. Thanks so much!

Not happy and worried would be my experience here. I asked for fragile stickers and he said he…read moredoesn't carry them because "they are expensive". He handed me a sharpie and told me I could write fragile if I wanted to. I was shipping something very fragile but he used peanuts instead of bubble wrap or something more substantial. I was in a hurry to get somewhere and didn't have time to pick another place but IMHO this store is clueless. I wouldn't come here again if the shipping was free! That isn't meant to be mean...honestly if they gave me a coupon for free service I'd throw it away. I would t even give it to someone to use. I allowed him to be clueless so really my fault but other places take way better care of their cusy

Always come here for my Notary needs. Amanda is always nice, straightforward and fast. price is the…read moresame as everywhere else so might as well work with a notary that knows what they're doing