Just drive to DHL for accurate shipping and better customer service…read more I called first to make sure they ship DHL, talk to the young guy (clueless guy)at desk told him 5 times it must ship DHL or they will not take my return for a very expensive item. He said $500 shipping cost in The box or I can use a bag for $300 I said yes must be DHL. Few weeks later the company refused my return because he shipped it with USPS and not DHL. I said DHL at least 10 times Called the manger and she has attitude on 10 says I can't help you and never apologized for her untrained employee and she hung up the phone. I will never use this company I'm out of $300 shipping and can not return my purchase of $2000 all because of her untrained employee

First I want to say, Good Customer service gold nowadays. I walked in the office Tuesday the 4th…read moreand was Greeted with a smile at the counter "How can I help you?" I explained what was needed. The Customer associate knew exactly what I needed. She assured me all was ok as she prepared the label. Since I had missed outbound for that day, she quickly provided me options with no hesitation. Due to the urgency of getting out she suggested dropping it off at the main hub across the street to still make it out that day. I was so impressed by the outstanding customer service and professionalism I called back and just had to talk with the owner. I will be recommending this location to others who need to have business taken care of with expertise!!

Business is closed. Doors locked and no posted signs they were closed. Too bad, they were really…read morefriendly and helpful.

I would highly recommend this shipping and printing store. Charmaine was very knowledgeable and…read morehelpful for all my shipping needs. The store is beautifully set up and top notch customer service. I make this store a go too and no more long waiting in line at a Post Office.

Not happy and worried would be my experience here. I asked for fragile stickers and he said he…read moredoesn't carry them because "they are expensive". He handed me a sharpie and told me I could write fragile if I wanted to. I was shipping something very fragile but he used peanuts instead of bubble wrap or something more substantial. I was in a hurry to get somewhere and didn't have time to pick another place but IMHO this store is clueless. I wouldn't come here again if the shipping was free! That isn't meant to be mean...honestly if they gave me a coupon for free service I'd throw it away. I would t even give it to someone to use. I allowed him to be clueless so really my fault but other places take way better care of their cusy

Always come here for my Notary needs. Amanda is always nice, straightforward and fast. price is the…read moresame as everywhere else so might as well work with a notary that knows what they're doing

Great place to mail your packages for UPS, Fedex or USPS. Convenient and fast. No standing in line…read moreforever to get this done!

This store is well run by nice ladies who really take the time to do things right. It's very clean…read moreinside and easy parking outside in a well maintained shopping center. I stopped by for a scheduled appointment through FieldPrint for fingerprints. The machine is digital and they use a clear liquid on the fingers to help make the prints more noticeable. It took a couple of tries to get my prints dark enough, but they eventually took and I was in and out in less than 30 minutes, including verifying my identity and completing the digital signature. Great experience and highly recommended this store!

Postnet you are the best of all things "mail!"…read more The mail is a thing here! It's almost like having a mail service to make your life easier . If you mail a lot to the same addresses listen up. They make it easy and simple . First off, they handle all things mail here ! You can know that it's going to be done right, and with amazing results. They have the best individuals that work here. It's makes it easy for those of us that lead busy lives. Thank you for all the work you always put into helping out the mail service for us. Anytime the mail needs to go out, I can definitely count on the support of the staff here. The service that they provide is always great and efficient. Thank you again to the staff for all your support.

Needed a banner made for a celebration of life. I wasn't sure how to design, so we asked for…read morerecommendations and Kiki helped us with a few ideas, they then sent us a proof to view and make changes if needed, which we didn't need any. It was finished on time and at a great price. I will be back for any need we have with shipping or printing. Check them out they were great.

I have paid for a box twice. I do not get a ton of mail, but I noticed and reported someone else's…read moremail in my box. It was shrugged off as an "accident," and he needed to train his son. Now, just before the holidays, I go back in, check the box, and still someone else's mail is in my box. The son saw it, said his father would call - nothing -------------------- I have tried to call this facility 20x, no answer, no voicemail - nothing .. Why am I paying for a box that others are using??????????????????????????????

I am NEVER coming here again for ANYTHING. My package was NEVER delivered. Spoke with UPS & they…read moreclaim package was never picked up and that they only created label (As shown in delivery notifications). I've been back and forth with UPS & this establishment, but you're more likely to get a hold of UPS than these guys. They almost never answer their phones, no matter what time it is. I've came in and spoke with them about situation and all I got was "Come back next week" SMFH. Horrible customer service and the fact that they won't take responsibility or refund me is ridiculous. This package was for my family's FUNERAL and they lost it :( NEVER again! This makes me mad and sad. I needed this delivered for a loved one... Thanks a lot ZERO STARS

Customer service is lacking. I smiled upon arrival of waiting to be helped. The lady working this…read moremorning was just so unpleasant to interact with. She sent me over to the kiosk (she seems unhappy to be working there or maybe was having a bad day, whatever the circumstance is I've been in hospitality my entire life...it just rubbed me the wrong way) It was my first time using the kiosk so I was confused and I go back to the desk and told her to just ship it for me I didn't want the receipt. She refused to do it herself and walks me back to the kiosk and proceeds to say "oh you just had to press print" and then I say "ok where do I drop it off?" And she takes my package and shoves it in the kiosk without making sure it makes it all the way in. So of course I shoved it all the way in and she then walks away and says "have a good day" as she's walking away. So it was a blood sample and I'm hoping that my results don't get messed up because she didn't want to expedite my service. If your job is customer service then do it well and give people a good experience. Making me feel stupid for not knowing how to work something just because you're having a bad day is unacceptable.

I like coming here to print, scan, fax, and ship. I've had to ship a little bit of complicated…read morepackages in the last couple weeks including one international that was just a piece of jewelry and Nicole helped me out big time for both times I had to ship. She's very patient and nice with you and makes sure your package won't get kicked back by customs. She always finds the cheapest option for you to ship too when it comes to packaging.

Great customer service so friendly and polite. They helped and explained things I was unsure of. I…read morehighly recommend their notary! So nice and helpful. I will definitely come back here with any other needs I may have. Also great price for notary.

I am extremely disappointed with my recent experience. I brought in a package to be shipped…read moreinternationally and had the label printed from my email. Unfortunately, the wrong shipping label was placed on my package. I only discovered the mistake because I had taken a photo of my package before leaving the store. After my transaction was complete, the employee handed me my receipt, said "have a good day," and I then asked if I could take a quick photo of the package before leaving. At no point did I place a shipping label on the package myself. I noticed the error the same day I dropped the package off and immediately called the store, leaving a voicemail on Saturday. The store was closed on Sunday, and I was waiting outside Monday morning when they opened to address the issue as quickly as possible. Despite this, I was later told that the store claimed I had waited days to report the error, which is simply not true. I reported the problem as soon as I discovered it. What made the situation even more frustrating was that when I later spoke with UPS representatives, I was told the store reported that I had placed the label on the package myself. That is also false. The package was handled by store staff, and I only asked to take a photo of it after the transaction was complete. UPS Corporate also advised me that the store needed to take action to attempt to stop or intercept the package. However, I was repeatedly told by store employees that there was nothing they could do. Throughout this process, I felt like I was being passed around with no one willing to take ownership of the mistake or help find a solution. As a result, my package was sent to an Amazon returns center. It contained sentimental items and personal belongings intended for my sister in Paris, and those items now appear to be lost. What should have been a simple shipment turned into a stressful and heartbreaking experience due to an error that was not mine. Mistakes can happen, but the lack of accountability, conflicting information, and lack of assistance afterward were even more disappointing than the original mistake. A shipping error has potentially resulted in the permanent loss of irreplaceable items, and I hope no other customer has to go through the same experience.

Great new addition to the local shopping plaza. They put in a computer for simple Amazon returns…read more If you get lucky and the store is empty, it only takes less than a minute. They sell a lot of mailing supplies, boxes, tape, things of that nature. Greeting cards are stocked along with stamps and envelopes of every size imaginable. Beware, there are a lot of "challenged" individuals new to the area who are going to hog up the machine and any staff. "Skill issue" is a friendly way of putting it. Some people take five minutes to print out a label.

I will always go to this location due to Cody and Frank. I needed to ship some boxes to Canada. I…read moreget anxiety when it comes to printing. Cody and Frank made a difficult process easy. They were patient and professional! I will give this location my future business as long as these employees are there. They made my day much brighter with their kindness!

I always get quality service when I'm in there. Sometimes there's a way, but everybody is so…read morepolite. I shop at Amazon a lot, so I have a lot of returns. Daniel helps me out frequently and he's just the nicest! 10 out of 10 recommend!

We had three extremely unique items that we needed to ship home from my late brother's estate -…read morethey included a painting, a large circular Asian style table, and a 70-year-old mounted deer head. Cloe took the time to explain everything carefully to us including pricing and shipping method. Our shipments were expensive but of course we were anticipating that. About a week later all three packages arrived in Michigan and to our delight everything arrived in perfect condition. It was clear to us that Cloe had taken the time to package everything very carefully as if the items were her own. We had one shot at getting these family heirloom's home, and the UPS store helped us achieve our goal. I would recommend their services without hesitation.