I seriously can't say enough good things about this PostMaxx location. It is the complete opposite…read moreexperience of the post office. Robyn and Rick (the owners) are genuinely amazing, kind, patient, and they actually care. Every time I come in for business shipping, they take the time to help, explain options, and make sure everything is done right. No rushing, and always real, friendly service. They do this with every person in the store. They knew everyone who came by name and they all seemed like old friends. :) If you run a business or ship regularly, skip the post office headaches and go here instead. You'll save yourself time, stress, and probably leave in a better mood. Awesome people - thank you Robyn & Rick!

I've supported Post Max for years because Toni ran it with kindness and integrity. My annual rate…read morefor a mailbox was always a fair $96. I didn't even have a physical mailbox but was fine paying that rate. After the new owner took over, it jumped to over $200 -- more than double -- with no explanation and no added value. It feels like pure price gouging. To make it worse, I renewed early, then realized I didn't want to continue and asked to cancel before my actual renewal date. She refused. Customers should be aware that the current management's pricing practices and policies are vastly different from Tony's and do not reflect the same integrity or customer care. I hate that I'm now stuck for another year having to come in and see her face any time I get mail.

These folks are beyond incompetent! Cant seem to get a package delivered on time or received on…read moretime. And when it's ready for pick they won't release it even with proper ID and shipping documents. Because their policy says I need an ID with the delivery address. Absolutely will never do business with FedEx again! For an entire week I have struggled with them on delivery times and addresses. Avoid avoid avoid this business

Kyle and Leah both helped me so much with formatting, resizing, and printing a picture for a gift…read more They were kind, helpful, and very knowledgeable. Great customer service here!

I have paid for a box twice. I do not get a ton of mail, but I noticed and reported someone else's…read moremail in my box. It was shrugged off as an "accident," and he needed to train his son. Now, just before the holidays, I go back in, check the box, and still someone else's mail is in my box. The son saw it, said his father would call - nothing -------------------- I have tried to call this facility 20x, no answer, no voicemail - nothing .. Why am I paying for a box that others are using??????????????????????????????

I am NEVER coming here again for ANYTHING. My package was NEVER delivered. Spoke with UPS & they…read moreclaim package was never picked up and that they only created label (As shown in delivery notifications). I've been back and forth with UPS & this establishment, but you're more likely to get a hold of UPS than these guys. They almost never answer their phones, no matter what time it is. I've came in and spoke with them about situation and all I got was "Come back next week" SMFH. Horrible customer service and the fact that they won't take responsibility or refund me is ridiculous. This package was for my family's FUNERAL and they lost it :( NEVER again! This makes me mad and sad. I needed this delivered for a loved one... Thanks a lot ZERO STARS

I took in some packages that already had postage on them, and the guy was very friendly and…read morehelpful. When I have gone to other ups stores they aren't so friendly. I will keep going to this ups store. My tape wasn't sticking to my box and he added more to the box for Me. They really care about their customers.

This is where I return a lot of my Amazon packages lol. I've also had a few things notarized here…read morewhich is not available all the time, but it is available. I think three times a week at various times. The service is great. The staff are really friendly and welcoming and you don't ever wait very long at all. They have The self scan machine which is very convenient and saves time... and even though they're supposed to charge you for tape, they usually don't. The only issue that I've ever noticed is, It's very hard to connect to Wi-Fi inside the store. You mostly have to step outside, but overall highly recommend.

"It's 14 degrees outside! Don't ask your mail man if they are cold? They could go postal!"…read more They deliver in the wind, rain, sleet, snow and heat. Through all the days the one thing you can depend on is the mail person bringing you that special package. These days the lines aren't as long as they used to be because of the newest technology that is available to the general public. If you feel brave enough you can even buy stamps and mail a package with an interactive kiosk. Can you image mail being delivered on horseback, much has changed since the beginning of the early years and days of the post office. The inception of the postal system was established in Philadelphia on July 26, 1775. The beginning of the American Revolution appointed Benjamin Franklin as the first postmaster general. Over the years the post office was declared and made its own entity still funded by the federal government, but it granted its employees retirement benefits after so many years of service. Today, this entity functions most of the time as a flawless machine. To ensure your package makes it to where it's going the post office types in your packages address to ensure accurate shipping delivery and avoiding delays. This is on your bigger packages although. Make sure and write legibly when addressing a letter to ensure it makes it to the recipient. We want the letter to get there. Give these ladies and gentlemen of the post office a chance and applaud. They have so many important things to do and get your letters and packages out . Thank you and the value is PRICELESS! Especially this branch !

I recently sent 4 boxes with holiday and birthday gifts for our children and grand children. 2 went…read moreto colorado and 2 sent to Hawaii. They were an expected delivery of 12/11. When I checked the tracking for the packages on 12/12 to see if they were delivered, the 2 to Hawaii showed they were received on 12/6 at the Henderson Post Office but no further tracking showed on line. So I went to the post office and stood in a horrific line to see what happened. There was only 1 window servicing passport customers and 1 window taking mail and packages. After a 35 minute Wait I approached the counter and provided my tracking receipt and explained my situation. The woman who helped me at the counter was rude from the get go, like I was taking time from her day. While explaining my issue, an African American man working the other counter started yelling at me saying the date is an estimate delivery and that their location does not hold packages. I responded who's helping me, her or you. Like mind your business and help the customer you're helping. Anyway the gal helping me disappeared in the back with my receipt. About 5 minutes later she came back to tell me they were not holding my packages. That wasn't my question I explained. I asked her it says packages received at the Henderson location but there is no further tracking after that. So I asked her how can I have this looked into. She said you have to file an inquiry. I said well can't you help me with this, it's why I'm here she said no I don't know how and you have to look on line. Like wtf, I paid $85 to ship 2 small boxes and y'all can't get it right or even help. I went on line to try and find where to file an inquiry and it's not easy navigating through the USPS website. So I finally found the site and file missing packages. It's been 4 days and no reply from anyone and the packages are still incognito. Every time I go to this location everyone at the counter is rude and speaks in a condensing tone. If they hate their job so much, why are you there. I'm beginning to think someone stole my packages before they even left the post office, thus why there is no further tracking after they were received and processed. Very frustrating and disappointing to say the least. And sadly my family may never receive their packages for birthday and Christmas.

This is my go to UPS location to do all my Amazon returns & boy do I always seem to have a lot of…read morethem! lol So much I'm a familiar face here & got to know one of the employees named Chris. He's always so nice, quick to scan all my Amazon returns as sometimes I do show up with several packages. We usually have small chit chat. There's another familiar face that I see a lot of but I don't know her name. She's a younger, blonde female & I think she's the manager. I do see lots of new familiar faces at other times. Not sure if they float over from other locations but I always prefer to deal with Chris. There have been times I've dropped off letters to go out in the mail but they take a little longer than the post office as this isn't their main service. I like the location of this UPS being that it's right next door to Smith's that I will run into often after dropping off my Amazon returns. I like that they're open at 8am during the week so I can stop by here after my long night shift. Thanks for always being so nice & doing a great job Chris!

Tyler and Jayden were super professional, helpful and helped me get my package shipped out without…read morea lot of stress. Thanks guys for your help!

Postnet you are the best of all things "mail!"…read more The mail is a thing here! It's almost like having a mail service to make your life easier . If you mail a lot to the same addresses listen up. They make it easy and simple . First off, they handle all things mail here ! You can know that it's going to be done right, and with amazing results. They have the best individuals that work here. It's makes it easy for those of us that lead busy lives. Thank you for all the work you always put into helping out the mail service for us. Anytime the mail needs to go out, I can definitely count on the support of the staff here. The service that they provide is always great and efficient. Thank you again to the staff for all your support.

Needed a banner made for a celebration of life. I wasn't sure how to design, so we asked for…read morerecommendations and Kiki helped us with a few ideas, they then sent us a proof to view and make changes if needed, which we didn't need any. It was finished on time and at a great price. I will be back for any need we have with shipping or printing. Check them out they were great.

We live in California. Temporarily living here in Henderson for a couple of months, for work. We…read morecalled and spoke to Stephanie. We got a personal mail box all set up. Stephanie was extremely helpful, insightful, knowledgeable, friendly, professional, accommodating, understanding and provided us with wonderful customer service. She explained everything step-by-step, and there were no surprises! Every time we go to check our mail, Stephanie and Judy have been the ones to help us with any questions that we may have. They are great ladies, and we love that this is the UPS store that we selected!

I'll give this place five stars - great staff. They didn't even charge me for the copy I made…read moregranted it was only a page but the fact the lady said "don't worry" is cool on my list. Plenty of parking in the area. Good location.

I Went in for a simple return. They had all the supplies I needed. It was easy, fast and Dewey…read moreabsolutely made my day!! I

This store is well run by nice ladies who really take the time to do things right. It's very clean…read moreinside and easy parking outside in a well maintained shopping center. I stopped by for a scheduled appointment through FieldPrint for fingerprints. The machine is digital and they use a clear liquid on the fingers to help make the prints more noticeable. It took a couple of tries to get my prints dark enough, but they eventually took and I was in and out in less than 30 minutes, including verifying my identity and completing the digital signature. Great experience and highly recommended this store!

Super service with a friendly smile. Found this place while searching for a fedex shipping…read morelocation although they also ship ups and us mail . This is my new go to shipping location .

Fast friendly service! They have everything you need to mail packages or letters. They have USPS,…read moreUPS, and FEDEX service. They do printing and have personal mailboxes. .