I used the Staples mail center through iPostal, and unfortunately, the experience with the actual location was frustrating. There were multiple issues with mail being misplaced. At times, I was even receiving mail from other states that clearly didn't belong to me, which raises serious concerns about how things are being handled and sorted. Whenever I tried to ask about it, the staff seemed disconnected and not very engaged in resolving the issue. It didn't feel like there was a strong system in place to track or manage customers' mail accurately. To be fair, the support through iPostal1 itself was helpful -- but the execution at this location didn't match that experience. At the end of the day, handling mail requires accuracy and accountability. Either the system needs to be improved, or it needs to be removed completely. I've decided to discontinue my service here because it just doesn't feel reliable. read more

I had come in to return an Amazon item which The paperwork said I would get. 10 off coupon for a 50 dollar purchased that never materialized and to buy some birthday balloons from their "party city" ballon area. After turning my Amazon return in I grabbed some balloons and got in line with no party city rep until roughly 15 minutes after the store had opened. Finally the rep showed and the first customer online I could see had his ballon arrangement ready for pick up and I could see the disappointment on his face and in my head when the attendant brought the display and several of the mylar ballon's were just not filled to completion. If you have ever seen a mylar not completely full you know what I mean. At that point I put down the balloons I wanted filled and left. I'd rather give no balloons than poorly filled ones. Not a good experience. read more

Staples - Store open roughly 15 minutes and no balloon attendant on a Saturday morning. - Shipping Centers Near Me - Henderson (Green Valley), Nevada

Ordering online and picking up in store is easy! They do require ID for pickup, so be ready. I recently got a Logitech green laser pointer and clicker for PowerPoint presentations and it even has a timer to track your time (great if you have a limit). Staff is friendly and willing to help. They do TSA Precheck here, but call 1st to make sure the system is working. Battery recycling is also available and counts as rewards. read more

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Anna is amazing! This was my first time needing some documents printed. She helped and guided me through the entire process. Not only that, the printed docs quality are also excellent. I definitely will be coming back! read more

This is actually a pretty solid Staples location. it's the one I usually go to. One of the things I really appreciate is their electronics and cable recycling program. You can drop off old items and earn points, which don't expire. I recycle throughout the year, and by the time back-to-school season rolls around, I've built up enough rewards to get some great supplies for the kids at a nice discount. read more

Staples - Great Jansport products - Shipping Centers Near Me - Henderson (Green Valley), Nevada

Did a print job online, posters were supposed to be laminated & they weren't. I had my husband pick up the posters so I was unaware the job wasn't complete. I called to inform them that the posters were supposed to be laminated & all I got was an ummm ok? As if she was questioning what was I calling for. I then asked how long will it take to get them laminated & she put me on hold very rudely & abrupt for quite some time. She came back & all she said was I don't know if we'll be able to get them done. Just horrible. Smh. By the way her name was Victoria & she's very rude with poor customer service read more

Went in for balloons that they advertise for party city. Before I got there called ahead and made sure they were able to blow them up. When I got there and picked out the balloon I wanted and asked if they could blow it up the lady said "it depends on how many." The balloon I was getting was a 16$ balloon and doesn't do any use not inflated. I almost walked out before she offered one that was already blown up so I took that. It's fine if the service isn't provided but if someone calls ahead and you communicate it is and then dont do the service during business hours I wouldn't say that it is provided over the phone when someone asks. Especially since the whole store is advertised with "party city balloons here" out front. Defalted after 5 hours of taking it home for 17$ that's just sad read more

Staples - Shipping Centers Near Me - Henderson (Green Valley), Nevada

Printing center service is absolutely horrible. They don't come up with solutions if you need to print something, and can't even print word documents. They don't respect the schedule: it is supposed to close 9 pm; I understand starting to close around 8:50, maybe 8:45, but by 8:30 they were already closed. If you need to print something last-minute, DO NOT come here. read more

Easily accessible, less congested, even if it's next to another major store, I have no problem with the parking quickly getting into the establishment or the business get in my product and out the door the teammates are knowledgeable and helpful with great attitude all although they are being paid. that's what my experience was today. I needed a couple of items and I appreciate that these items were available in the Staples brand also.. I bought some school supplies for my grandson here and they are competitive so there are no more expensive or less expensive than there are too competitors just an easier process and I'm looking for easier in this instance read more

Used the print shop and had difficulty navigating without actual computers. Staff member Nick was very helpful and had amazing customer service skills. This will be my go-to Staples as I'm be to the area. read more

Scott at printing was amazing!!!! That is my only reason to return to this location. Excellent and quick service. Deserves a promotion

Horrendous customer service. It's my dad's birthday today, I go into the store at 9am with approximately 3 people in the whole store. Pick out a total of three balloons to get filled, because they advertise a big sign on the front of their store that says "balloons are here". The manager, Victoria, refuses service to me and tells me she is too busy and that she can fill up balloons for me at 1pm. When I ask her to explain why four hours, she straight up ignores me to my face and keeps going with her work. And then when I ask her why she's ignoring a customer to their face, she continues to ignore me. I've never been so disrespected by an employee let alone a MANAGER in my life. Zero stars if I could and thank you Victoria for ruining my dad's special day. read more

Horrible customer service. First customer in the store at 9am. Asked where passport photos were.. Lady said in the back. Waited 7 minutes asked an employee if someone could assist and he said were short handed, and walked away! Wow, just wow! Been waiting for 10 minutes now and about to walk out! read more

I recently did an Amazon return at this location. They need to improve on customer service. They are very unorganized. They had one employee helping Amazon return customers as well as shoppers. For some reason the employees chose to help ALL the shoppers before the Amazon return customers. I waited for the employee to check out two shoppers before he handled my return even though I was in line to do a return before the two shoppers he assisted. Why do you have two different lines and then make the Amazon return customers wait? Terrible experience. read more

I never do reviews but I went here for the first time and the guy at print making copy section was sooooo rude to the customer before me. All she asked was as some help on a machine and he was already passive aggressive towards her. She even seemed like English wasn't her first language either. Idk I feel like there's ways to help beside says "there only two buttons you can press from it's those two" And when I was next it seemed like he didn't even wanna be at work in the first place lol. Even answered me with some attitude. Idk bud I get if ur having a bad day or hate it there but damn the store had just opened and you were rude read more

Shout out to Nick at the copy and print center. So helpful with a bit of a complicated binding project and followed it through personally to make sure all was done correctly. It's perfect. read more

I was sick and tired with the cheap ass hand me down stapler at my office. Back in the day, I had a mail boy gig just sorting, opening, and stapling documents. I remembered I had an all metal stapler. Got the legendary Swingline all chrome metal stapler! Well with the $25. read more

Staples - Swingline Stapler. Collectors Edition. - Shipping Centers Near Me - Henderson (Green Valley), Nevada

Normally I don't visit an office supply store in person, but I went to Staples specifically to get my TSA pre-check enrollment done. I am planning on traveling out of the country next summer, plus I wanted to start skipping the ridiculous TSA lines at the airport. I made an appointment at 9:50am on a Wednesday and answered all the required questions online prior to. I got there a little early and I was the only person there, so the person working there, named Michelle, was able to get me in ahead of my scheduled appointment. The entire process was very simple and quick. I was required to bring my passport and my ID to my appointment. After giving my fingerprints and answering all the necessary questions provided on a tablet, Michelle took my picture to send to the TSA and then asked me to make my payment. The enrollment cost me $78 and the pre-check is good for about five years, which is a great deal! At the end of my enrollment, I was given a coupon for $10 off $30 of any travel service that I buy now through the end of the year. As I quote Staples' slogan, that was easy! read more

Ordered a filing cabinet. Tracking information not provided, and after the package was delayed i called customer service and they told me the package was missing and they would need to reorder the item. They never sent me notification the package was missing nor that it would need to be reordered, so I spent a couple days at home watching for the package for nothing. I cancelled the order and am going to buy the cabinet from a more reliable company. read more

I came into Staples the other day to do my TSA Precheck. I was greeted immediately by a friendly, young blonde lady upon my arrival. I asked her where did I go for TSA & she pointed me in the right direction & told me where I could wait. A young lady was helping another customer but saw me standing there & asked me if I needed help. Told her what I was there for & she told me to have a seat while she finished up. I arrived on time for my 6pm appointment but my guess is that the female & male that were together to get their TSA arrived late to their appointment. So I wasn't to happy about having to wait when I had an appointment. Luckily the wait wasn't too long. The process was quick & easy. Since I registered on-line & filled out all the information it was already on the portable tablet I just had to touch OK to the questions. I also had to do my fingerprints on this tablet, so no ink involved. I also got my picture taken by this tablet too. I don't know the young girl's name who helped me but she was nice & knew what she was doing. I then paid the $85.00 fee via CC & was shown who I would get an email from. The only thing I wish she told me was I wouldn't be getting my TSA precheck right away!!! I figured I was going to get an email by the time I got home. I found out from some friend's that the process can take a few wks. Ugh!! After I was done I walked over to the end of the counter where TSA was to check some messages on my cell phone & an older male employee had asked me if I needed anything. I told him I was fine & was just checking my phone. He offered me some water & told me if I wanted to I could sit down. This I thought was very nice of him. I declined. I took a walk around the store to see if anything caught my eye to buy but I didn't see anything. I decided to hit Target since it is right next door. All the employees I interacted with were all very nice, friendly & attentive. I highly recommend this store for TSA or any of your office needs. Thank you guys!!! read more

Staples - Shipping Centers Near Me - Henderson (Green Valley), Nevada

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Been on the phone for over 15 minutes trying to get a hold of someone in the store regarding my online order that's been processing for longer than I expected. No one seems to answer or care that the phone is ringing. read more

best service ever! thank you to May & Stacie for their patience and great customer service

I really like this store! It's my neighborhood office supply store, and Staples never disappoints. I've had books rebound here, especially cookbooks, adding a spiral bind. It's very handy to do this so that the cookbooks lay flat. I went here the other day to get some ink cartridges for my printer, and the prices are very fair, and you can get what you need right away rather than waiting for shipping. The staff is excellent, I am always asked if I need assistance. Everyone was in facemasks and social distancing was enforced. read more

Went to copy center. They directed me to email file. They did not print my file for 5 DAYS. Came on to follow up and they told me "the new people don't check email". The new people who directed me to use the email- don't use email. Good to know. Print job ignored for 5 days. Yikes read more

Came for TSA pre check. Drove out of my way to come here. Doesn't say anywhere online that they are only open 3 days out of the week. Waste of my time and gas. The lady working was rude. read more

They always have just what we are looking for and wonderful customer service! I was looking for disposable glass for an elementary school classroom so that they could watch the eclipse. Not only did they have the glasses but the price was very affordable. read more

Scott Davis is a great print manager at staples and helped me with my business card prints. If you need business cards, ask for Scott Davis and he will make sure you get what you want. He will show you the types of business card materials and he will pick the best for you. Thanks scott!! There's plenty of parking and very clean. There's a target next to staples so you can also get your shopping done. Thanks for your dedication to this store and I will be coming back for future business. Keep up the great work Scott. read more

Staples - This is a sample of my new business cards and you can have some awesome ones too! Thanks Scott!! - Shipping Centers Near Me - Henderson (Green Valley), Nevada

Went to my TSA pre-check appointment at this location and to pick up some notebooks and it was great! The pre-check process was quick smooth and easy. The TSA attendant was a sweetheart, professional and thorough. read more

I feel like a kid in a candy store every time I walk into an office supply store. Definitely feel that way when I go to Staples. I don't think I've gone to any other office supply store as much as I go to Staples. This particular location is conveniently located in Green Valley, Henderson right along Green Valley Pkwy and Horizon Ridge. It's a little snuggled in the shopping center but not too difficult to spot, unless you're driving in from the Horizon Ridge entrance. Haha. There is an abundance of parking so you don't have to worry about beating the crowd. Each time that I've gone there the employees have been so welcoming and courteous. Even while they're stocking the shelves or busy looking for something for another customer, they never hesitate to ask if I need assistance with finding anything in the store. The store is well kept and maintained. It's very neatly organized and easy to find the products that I'm looking for, and most of the time even the products that I'm not. Lol. Everything always seems to be right where you'd expect to find them. They have awesome deals in the store and their prices are pretty unbeatable to me. Even their store brand products are good quality. Tip: sign up for their rewards program online or in store because they offer some amazing deals and coupons for their members. The store manager/supervisor, I believe that's who he is, is always walking around checking up on customers. I absolutely love the fact that he/they jump right on the register to help alleviate the line even if it's just one person waiting. Great teamwork and leadership! Highly recommend Staples in Green Valley for you school and business supply essentials. Pros: -great location -lots and lots of parking -well maintained store -items are easy to find and organized -great price -friendly employees (aka Excellent Customer Service) -rewards program offered Cons: -can be a little bit of a search to find the location within the shopping center read more

Staples - Front of Store - Shipping Centers Near Me - Henderson (Green Valley), Nevada

I must say this Staples has stepped up their customer service game as a result, I am updating my review. I had a long list of office supplies needed for an upcoming project and was unfamiliar with some of items needed. Will and another gentleman was helpful answering all my questions of which poster paper would be best for my meetings. Needed a dry erase board. I had no idea how many different types there were! Small ones, big ones, some with a calendar with reversible sides, prices ranging from $12 to $80! Luckily, the workers so patient with me in figuring what would best suit the project at hand and not just selling the most expensive items. Since that visit, I have come back several times and the service has not faltered. They are rearranging items for the upcoming fIlm and winter season and the store is still very well organized. Each aisle has clear signs of what items are in each one and if I can't find something, a worker is happy to help. Will definitely continue to come back for office supply needs. read more

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This is probably the worst customer service I have ever seen in a retail business. The employees are awful and need immediate training on what "customer service" should be. The two people at the register were overwhelmed and couldn't multi task to save their life. With a long line one of the two just walked off. The other one started helping a customer that wasn't even in line while I was standing there waiting to check out. Its almost impossible to find anyone to help you other than at the register. This store needs better management, wont be returning here. read more

I have to tel you, there is a Staples right down the street from me, and it isn't this location. I drive out of the way because Scott makes it so effortless to have my business cards printed every time I am in need. I tried to submit to the closer location and the sizing didn't work out, called them for help and didn't get any. Back to Scott I went and WOW my order is always ready fast as heck! This will be my 4th time ordering and every time the order was exactly as I hoped! Both business cards and even poster prints, fabulous job and just hands down amazing customer service from Scott. His timeliness and communication via email is more than you could ask for!! Thank you for making this task that much easier on me. read more

Staples on Green Valley Parkway was super busy in-store and at the print counter, but even under pressure, everyone was very courteous, and Bryan was really amazing in helping me get a return done that needed to be repacked and prepped for UPS. Thank you, Bryan! read more

I go here for my Amazon returns and the employee who regularly processes the returns is always so positive and upbeat. This just really makes a difference when I'm running a bunch of errands. Many many thanks. read more

Our experience here was awesome. So much so that this is now our 'go to' office supply store. Came in just needing a nice 3-ring binder and some clear page protectors to go along with it. Simple enough. Of course we couldn't find the page protectors and were getting frustrated. Everywhere we thought they should be, they were not. On her way to use the restroom, one of the store employees saw us and asked us if we were finding everything that we needed. We told her what we could not find, and she walked us right to them. The ONE aisle in that area that we did not check. We felt pretty silly, but she was nothing but nice. I regret not getting her name, but we were so happy to have finally found them. At the checkout, Sterling helped us. I entered my phone number for the rewards, and she thanked me for doing so. When she offered an 'up-sell' on a product and we declined, she remained just as pleasant. We originally walked in to the store with a sort of negative attitude. I am not sure exactly why. The store is not really that inviting, and it initially seemed as though things were not clearly marked for locating easily. Our feelings changed after our encounter with the two employees. Their genuine pleasant attitude and helpfulness had us leaving the store very happy. read more

I give Scott Davis, the print manager at the Green Valley store a 5 star rating. I went in trying to print some stuff I needed immediately. I was frustrated and having a bad day. He helped me get it printed and totally turned my day around. Employees like him are hard to find these days. Great job Scott. read more

Ordered some last minute stickers for same day pick up and the person on the phone was knowledgeable and explained how to order. The print upload went smoothly and once I arrived I was instantly greeted, the print attendant Jon located my prints quickly, the prints looked sharp and good price for the rush. He helped me place another print that was ready as soon as I returned after gathering another item. Upon my return Jon noticed I had been followed by some guy inside the store coming after me closely, so as I went up to pay, as the creep lingered behind me, pretending to be on the phone, Jon asked me if I was good, and I was like, yeah... I think this guy is following me, and he had thankfully noticed so he ensured me I was safe and informed his manager who distracted the creep away as I left. Shout out to the staff team for being alert! Thanks so much for helping me get out unfollowed. read more

After looking in many other office stores to no avail, I went into Staples today, looking for an office chair. I sat in every chair there at least twice, trying to decide. As I turned around to find someone to help me, Tanisha, the manager magically appeared. WOW!! I told her which one I wanted and she immediately called Bryan over to assemble one for me right then!!!! From the time I walked into the store til Bryan loaded the chair in my car was 20 mins!!!!! Excellent customer service at this store!! Thanks so much Tanesha & Bryan!! read more

We use this location of Staples for buying supplies for our business. The managers are very helpful in case we need to do any return. No questions asked! read more

Staples - Outside of Staples. - Shipping Centers Near Me - Henderson (Green Valley), Nevada

Went their for printer ink and they were very helpful and cheaper then Office Depot. They have them locked up due to thieves. Ashamed we live in this type of world. Still expensive! read more