Mr Patrick is supaaaa! Nice! He's polite, respectful, and…read morehumble! He needs a damn raise! Thank you Mr Patrick for everything.

This is a tough review to write because until yesterday, I trusted Gadgetmates--especially…read moreJonas--completely. I've recommended them, defended them, and even did so in-store less than 24 hours before this went sideways. Then it fell apart. I dropped off my laptop at 2:30 p.m. for what I was told was a simple job: remove a RAID controller, copy data, and install a second SSD. I was promised it was "easy," that data transfer was the only real step, and that I'd have it back by 2 p.m. the next day. I was signed up for text updates--none came. At 5:45 p.m. that same day, I called to check in. I was told the transfer was "60-70% done." Two other people heard that call. The next day was a string of delays, missed calls, and vague updates. By 4:30 p.m.--well past the promised deadline--I finally learned the truth: no data had been transferred, no work had been done, and the laptop hadn't even been turned on. (Alienware logs don't lie.) Then came the real problem: Jonas. Instead of owning the failure, he pivoted to condescension and denial--telling me I "don't understand RAID," insisting no one promised a next-day turnaround, claiming my SSD was defective (it isn't), and denying statements multiple people heard firsthand. In short, the story changed, the facts didn't, and I was treated like the problem. Meanwhile, I can't get anyone to tell me my data was safe; I was panicking as any normal person would. I have backups, scattered across several drives and will take days to recover to 90% of what was on the laptop. I got the laptop back around 5 p.m., untouched until 3:30 that afternoon--hours after I was told work was already mostly complete. How do I know this? Because every powerup, every keystroke is logged by the laptop's security system. See shots below: One can see exactly when it was plugged in. Mistakes happen. I can deal with delays and mistakes. We're all human. What I don't tolerate is being misled, talked down to, and effectively called a liar when there's clear evidence otherwise, indicating precisely who did what and when. Curious isn't it, how some business project their own failings onto others, rather than just honestly owning the problem and making it right? That's how I manage my clients, anyway. Explain the failure, offer a solution, make it right, and everybody stays friendly. I'd never consider insulting a client; it cost a lot to gain them, and it's easily 30X more costly to lose one. Clients share experiences. Here, and elsewhere. And people trust those shares of personal experiences. shared on review sites. As I'll do on every review site I can find after the insults tossed at me. What a shame; my most trusted go-to gone means now finding their replacement.

Works fast! Good pricing.. I've came here multiple times before and every time they've done what i…read moreneeded them to do.

Had a great experience with iPhone Wizard!…read more I stopped by around 7:30 PM with a pretty awkward iPhone issue, and Sam was able to fix it within an hour. The price was very reasonable, and his service was polite, professional, and efficient. Highly recommend this place if you want quick and honest help with your phone!

Thank you for being a blessing and helping me with my daughter's medical device. Quickly after I…read moresent an online quote request, I received a text message about wanting to help. The issue was fixed within minutes and I appreciate the follow up text and words of encouragement!

Worst service I've had in years. Extremely unprofessional…read more I drove there based on the hours listed on Google and the office was closed. Inside the building there was a printed notice saying they operate Friday-Saturday only, but their Google listing still shows normal weekday hours. Communication was terrible from start to finish. Calls were often ignored, "I'll send it tomorrow" turned into days of silence, and nothing was clearly explained in writing. The pickup situation was the most frustrating part. He called and told me to come at 7:30. I started driving. Then he changed it to 8:00. Then he changed it again and told me to come "tomorrow at 12 during business hours" while I was already on my way. Complete disrespect for a customer's time. For the "diagnosis," he claimed there was a cracked LCD (lower left) and said the screen must be replaced, but refused to provide any clear photo or proof. He kept saying the screen is dark and only sometimes turns on, so he "can't guarantee a picture." I asked multiple times for proof, pricing, and a written explanation. I received none. He was rude, kept interrupting, and repeatedly bragged about being "15 years in business" instead of answering basic questions. He also insisted I told him I dropped the laptop, which I never said. After a few days he called and said he doesn't have parts available, and then suddenly demanded $88 for diagnostic, which was never clearly disclosed upfront. When I came to pick up the laptop, he told me he "doesn't want to do business" with me. I immediately took the laptop to another repair shop and they said it would not power on at all. They are still diagnosing it, but now I'm dealing with a worse situation than when I first brought it in.

I can't say enough wonderful things about the team at iPhone Repair Henderson. From the moment I…read morewalked in, I was treated like family, and it's easy to see why this family-owned business has earned such a great reputation. My wife's iPhone needed extensive repairs. They replaced the front and back glass, installed a brand-new frame, replaced the battery, and even added a screen protector. When I got it back, it looked and worked like a brand-new phone. They also replaced the battery in my phone, and it's been working perfectly ever since. What impressed me most wasn't just the quality of the repairs--it was the genuine kindness, honesty, and care they showed throughout the entire process. They took the time to explain everything, answered all of my questions, and made me feel like a valued customer instead of just another transaction. One of the highlights of my visit was meeting their daughter, Abigail. I had the opportunity to purchase one of her beautiful handmade bracelets from Abigail's Jewelry, and it made the experience even more special. It's wonderful to support a local family business where everyone contributes with so much pride, talent, and heart. If you're looking for honest, professional, and highly skilled people to repair your phone, I wholeheartedly recommend iPhone Repair Henderson. They exceeded my expectations in every way, and I'll gladly return whenever I need repairs. Thank you for treating me so well and for providing such exceptional service. You've earned a customer for life!

My iPhone had a broken lense and they fixed it quickly for about $60. Good service, friendly…read morestaff. Easy to get to location and they are open late.

Really fast service got my xbox repaired very good pricing really recommended also really niceread more

Wow what a peace of mind is to take your computer to Device Docs! They are super honest, accurate…read morewith their diagnostic. Transparente with the costs of the parts (in case you need to purchase them so they can fix your computer or gaget). On time and with a great positive attitude to take care of your Device problems. They have a great customer service, excellent technical solutions performed fast and their fees are amazingly reasonable. Absolutely the best place to go to take care of your beloved Computer & Gagets!!!

My iphone XS MAX screen broke. I went to this place. Anthony assisted me. They fixed it pretty…read morefast. Within an hour or so, same day fix. And got pretty good price too. I would recommend this place!

Once again, this miracle worker proves why he's the best in town!!…read more As the clumsiest person, I know I dropped my phone more than I can count and have been into the shop at least 4 times in the past year, just for myself. Unfortunately, last time I dropped my phone. It was after hours, and I decided to go with another repair place. He just opened up my phone and found three screws missing and melted plastic on the battery that should've been taken out!! I promise my phone I will never go anywhere else!! Augmented wireless is the MOST HONEST MOST HELPFUL & MOST THOROUGH! And the best part is their prices seem so reasonable! Don't buy a new one just fix it, BUT ONLY HERE truss me you'll be thankful in the end.

Got my iPhone 12 screen repaired here by Dan. Great pricing great service I highly recommendread more

Once again. I want to Thank Mike for fixing my iPhone today 7/13/26…read more He did an AMAZING job. My phone wouldn't turn on after a day at the pool. I called and went to Mikes new location next to Gold Coast casino. He was very helpful and polite. Mike is VERY HONEST about everything he does. He will not overcharge the customer l After he fixed my phone, I tried to give him a tip for fixing my phone in a timely manner but he wouldn't take it. I left a tip for him anyways just for being an awesome & honest guy. I recommend him to anyone that is having any trouble with iPhones or any devices. Hands down. You're awesome Mike. Thank you.

This guy Mike was amazing! Super friendly service and…read morelighting fast work, best of all -fair priced. Got my cracked screen replaced in under 10 mins. Definitely recommend.