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Axcel Ship and Print

3.7 (3 reviews)
Closed • 10:00 am - 4:00 pm

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Services - Axcel Ship and Print

Copymaking services

Faxing

Mailbox centers

6 More Services

Printing

Photo printing

Poster printing

Sign printing

Scanning

Shipping centers

Axcel Ship and Print Photos

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1 month ago

Business is closed. Doors locked and no posted signs they were closed. Too bad, they were really friendly and helpful.

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2 years ago

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2 years ago

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The UPS Store

The UPS Store

3.1
(90 reviews)

I went in on Jan 5th at 4pm and the staff working was very friendly and efficient. You can tell…read morethey are well trained and care about customer experience. The best experience I've had at a UPS store by far, will definitely be going to this location in the future.

I am extremely disappointed with my recent experience. I brought in a package to be shipped…read moreinternationally and had the label printed from my email. Unfortunately, the wrong shipping label was placed on my package. I only discovered the mistake because I had taken a photo of my package before leaving the store. After my transaction was complete, the employee handed me my receipt, said "have a good day," and I then asked if I could take a quick photo of the package before leaving. At no point did I place a shipping label on the package myself. I noticed the error the same day I dropped the package off and immediately called the store, leaving a voicemail on Saturday. The store was closed on Sunday, and I was waiting outside Monday morning when they opened to address the issue as quickly as possible. Despite this, I was later told that the store claimed I had waited days to report the error, which is simply not true. I reported the problem as soon as I discovered it. What made the situation even more frustrating was that when I later spoke with UPS representatives, I was told the store reported that I had placed the label on the package myself. That is also false. The package was handled by store staff, and I only asked to take a photo of it after the transaction was complete. UPS Corporate also advised me that the store needed to take action to attempt to stop or intercept the package. However, I was repeatedly told by store employees that there was nothing they could do. Throughout this process, I felt like I was being passed around with no one willing to take ownership of the mistake or help find a solution. As a result, my package was sent to an Amazon returns center. It contained sentimental items and personal belongings intended for my sister in Paris, and those items now appear to be lost. What should have been a simple shipment turned into a stressful and heartbreaking experience due to an error that was not mine. Mistakes can happen, but the lack of accountability, conflicting information, and lack of assistance afterward were even more disappointing than the original mistake. A shipping error has potentially resulted in the permanent loss of irreplaceable items, and I hope no other customer has to go through the same experience.

Axcel Ship and Print - shipping_centers - Updated July 2026

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