I used this company today to pack some artwork and I must say that they are the best at what they…read moredo. I was in a hurry and the persons working stopped what they were doing and wrapped my artwork for me and did a wonderful job. I could not be any happier with the way I was treated. Both of the individual were friendly and courteous. Anytime I need help packing stuff, this is the place to go. They would not allow me to tip them so I am letting you know what a great job they do. George T.

Had to get some boxing done quickly, they did it as I waited. The cost was embarrassingly…read moreinexpensive. I can eadily recommend this group as a great place.

I had to ship some items that were really fragile to central Wisconsin from Vegas so needless to…read moresay I was worried about the journey. From start to finish Chris and his family helped explain cost and everything else. One of the items that needed to be sent was about 100 years old (found that out from my family after I had shipped it) and it was packaged so well when it arrived with the other items. To give some clarity on its journey, I had 2 chairs, a 100-year-old tea set and some fragile wall oddly shaped art that all went on one pallet. The pallet according to the tracking was transferred about 6 times on other trucks to make it here so it was bumped around countless times in terminals being loaded and unloaded. All arrived with 0 scratches, dents and fully intact. No better feeling then unpacking everything and seeing it in the condition I sent it in.

You would think a business like this would be on top of their game and customer service. Called on…read morea Thursday to place a small B2B order, went through 3 employees that didn't know what was going on, finally the owner got on the phone and took my business card number to submit payment, and I was told I would get a call Friday when the boxes came in to pick up and get my invoice. Friday came and went and I never got a call. I called Monday of the following week and was told I could pick up the boxes. I arrive only to find out that my boxes were never ordered and payment was never taken. The irresponsible owner wrote down my business card number on a piece of paper and apparently lost it. They acted like it was no big deal, were very unprofessional and rude. Do with this message what you will..

The staff is extremely nice and so helpful. My daughter is a UNLV student so the storage facility…read moreoffers a student discount with ID. For the space she needed to store her stuff for the summer, it was perfect.

NOT if you are looking for 24 hour access…read more the listing said 24 hours the person answering the phone said NOT 24 hour

I had the pleasure of working with Vanessa to get my storage unit set up. She was friendly,…read moreinformative, and answered all the questions that I had for her regarding my rental. The facility itself is great. I've already gone back and forth from my unit several times and the place always is clean. Would definitely recommend.

Efficient and friendly service. Otep was very friendly and eager to assist with the process as well…read moreas assisting with any difficulties I experienced with locating my storage unit during my visit. He offered very thorough explanations of the rules and process! This being my first time renting a storage unit, I for sure needed the crash course! The only thing that prevented a 5 star review was the gate access hours! I would love if this facility were 24 hours or offered longer available access to renters! Their gate/access hours are from 7am -9pm only You can only access your storage unit between those times! Facility is very clean, today with ample storage units!

WOW, I wish all my interactions at businesses were pleasant as the one I had with Tasha at Storage…read moreOne on Sandy Ridge! Tasha knew what she was doing and so friendly. On top of that, as I was packing in my new storage unit, I noticed her working hard to keep the whole place spotless. I told her the elevators looked cleaner than some of the strip resorts. I wouldn't be surprised if she owned the place, I wish I had such pleasant and hard working employees when I used to own my business.

If I could give this a negative rating, I would. My mother has been renting with this facility for…read more2 years with zero late payments or customer issues. The staff dropped the ball on a transfer that was requested. My mom and I followed up twice on the request with no instructions from the employees on how to move forward, just verbal confirmations (our mistake). By the time it got to the new manager, Virginia, the situation was handled with attitude, frustration, and unprofessionalism. I am questioning her qualifications as a "manager", as she cannot deal with customers and solve the issues of her staff. Be careful, as Virginia is capable of twisting conversations to her corporate office to get her way at the expense of a good customer. We are happy to be cutting ties here. I DO NOT recommend spending your money here.

Lia is amazing at what she does -- customer service was great. She worked with my tight deadline…read more She was able to help me print 250 copies for my bridal salon that I needed urgently. She is a hard worker, had a very helpful attitude, and I'm very thankful that I was met with only positivity from her with my project. Her service alone over, exceeds the value of what I paid, please give her a raise!

Hey yall! I had to ship a package no later than Thursday…read morebut I'll be gone at work overnight so I had to rush and find somewhere to ship this package lastnight! USPS is my go to, but they close early, ups also is known to close early, lo and behold, FedEx was open till 8pm and I made it in the last person before closing! The lowest shipping they had was 2 days for $16.. normally at usps, it's 5 days for $10-$12... so not bad with the price difference! Good customer service too very professional staff! They do things differently at FEDEX!

This is the best UPS store in the area. The employees are always friendly and helpful. Always…read morequality service. Tyler went out of his way to help me ship back an Amazon return. He was great, professional, kind, super helpful, he packed up the box for me and answered all the of my questions. I always recommend this ups store. Thanks for making my shipping matter easy !

This is my go to UPS location to do all my Amazon returns & boy do I always seem to have a lot of…read morethem! lol So much I'm a familiar face here & got to know one of the employees named Chris. He's always so nice, quick to scan all my Amazon returns as sometimes I do show up with several packages. We usually have small chit chat. There's another familiar face that I see a lot of but I don't know her name. She's a younger, blonde female & I think she's the manager. I do see lots of new familiar faces at other times. Not sure if they float over from other locations but I always prefer to deal with Chris. There have been times I've dropped off letters to go out in the mail but they take a little longer than the post office as this isn't their main service. I like the location of this UPS being that it's right next door to Smith's that I will run into often after dropping off my Amazon returns. I like that they're open at 8am during the week so I can stop by here after my long night shift. Thanks for always being so nice & doing a great job Chris!

I've used Brandon and Alex to move a slot machine from Henderson to Centennial Hills. Brandon…read morearrived EXACTLY at the quoted time. Brandon and Alex both carefully wrapped the machine and secured it inside their vehicle. When they arrived at the destination, they both carefully unloaded the machine. They brought it up the my stairs paying close attention to the walls and the floors so it wouldn't get scratched. They placed the machine in the correct location. Also, at no time did they make me feel rushed. They took their time to do the job with the utmost care. Their prices were reasonable as well. Way cheaper than other quotes that I received. I'll be sure to use this team again in the future.

So thankful for Brandon and Alex to add us on last minute! Was scrambling for a moving service on…read moreWednesday for that Saturday morning and they had an availability. They were quick to reply and were very responsive. Work wise - we booked them for 2 hours and just wanted them to focus on the big furniture such as bed, couches, dining table, coffee table, desk, chairs, and dresser. Everything went great and smoothly, and we were done with 10 minutes to spare! Overall - pleasant and friendly people, efficient work, and a great pricing (got labor only service)!