RUTHIE IS AMAZING! I appreciate all of your help! Got a good deal online came in and Ruthie made…read morethe process quick and simple. This storage is the best in the area overall. I look forward to continue doing business and recommending everyone here!

THANK YOU!!!! What a clean and professional office. Ruthie and Hugo were prompt with the process…read moreand a smile. Rented a Penske truck and ended renting a storage unit as well. Customer service was 5 stars and they also have a complimentary coffee bar with snacks! Moving made super easy!

In November 2019 I ended up homeless. My friend paid for my unit over the phone. These guys were…read moreamazing and I never forgot their kindness since I got back on my feet after surviving some of the darkest months of my life. 5+ years later and under more positive circumstances, I find myself needing a short term storage solution and they were who came to mind. I'll be calling in the morning to see if they're able to accommodate my needs and if so I'll happily give them my business...again.

Very helpful staff. Clean, secure facility with easy access and convenient hours. I need 85…read morecharacters so Booga booga booga!

When I tell you that this company goes above and beyond, THIS COMPANY GOES WAYYY ABOVE AND BEYOND!…read moreI found myself in a precarious situation and needed same day service for a truck AND a storage unit and Leona and Gerlyn showed up and showed out for me! they ensured that my process was quick and seamless. Despite my unfortunate circumstances, those two ladies provided unparalleled customer CARE and professionalism all at the same time. All Storage - Anthem is a diamond in the rough. i highly recommend this amazing establishment and their amazing employees. you will thank me later - Tami aka Picachu

Awesome customer service! Talked to 3 different people and all were so helpful and kind. Returning…read moremy U-Haul was simple and quick, I even forgot to return my utility dolly and instead of being short with me they were understanding and let me return it without incident. Super recommend!

I just want to thank all the people that work at the Cactus Storage one. I've been there for over a…read moreyear and had nothing but kindness and professional feedback every time I needed it. It was a pleasure using this facility and I would suggested for anyone that people are so nice and very helpful. Love to all you guys. Oh much love to Sherry always going over and beyond for me. Take care of yourself, girl.

Sherri, the manager, provided extremely poor customer service. I've rented a storage unit from this…read morecompany since May 2025, and I reserved my U-Haul a week in advance for a 3:00 PM pickup to ensure everything would go smoothly. However, when I arrived at the scheduled time, no one was there, and I wasn't helped until 3:45 PM. I explained that the delay put me an hour behind schedule and asked if she could offer a discount since I couldn't check in online without the keys she had. She responded that she "doesn't work for U-Haul," had other customers, and would not provide any discount--without even offering an apology for the inconvenience. This was especially disappointing considering I've been a customer here for the past six months. While I was in the office, she was also openly discussing issues about people living, cooking, and defecating on the property, which was very unprofessional. Based on this experience, I would not recommend using this location.

I rarely leave negative reviews, but this experience warrants one. After a previous interaction…read moreinvolving my fiancé, I reserved a storage unit online under my own name, paid the required reservation fee, and received a phone call from the facility confirming my reservation and telling me to come in. During that call, I explained that I wanted the unit to store boxes. My purposes for reserving the unit had absolutely nothing to do with my fiancé. When I arrived, the on-site manager, Ronda, immediately informed me that I would not be allowed to rent because of my association with my fiancé. There was no discussion of my application, no opportunity to explain anything further, and no indication before I made the trip that my reservation would not be honored. What makes this especially frustrating is that someone from the facility had already spoken with me by phone before my arrival. If the decision had already been made that I would not be permitted to rent a unit, a simple phone call could have saved me the unnecessary trip, wasted time, and fuel. Instead, I was instructed to come to the facility only to be told upon arrival that I was not allowed on the property. After I escalated the matter to corporate, I was told my reservation fee would be refunded. The most frustrating part wasn't even the refund--it was the way we were treated. Forwarding a confusing internal email stating the fee had been paid by cash or check instead of answering a customer's questions directly, refusing to acknowledge obvious errors, and making us escalate to corporate for a resolution came across as childish, evasive, and deeply unprofessional. Businesses certainly have the right to decide who they rent to. What customers deserve in return is honest communication, respect for their time, and follow-through when a refund has been promised. Unfortunately, that was not my experience with the Seven Hills location, and based on my experience, I cannot recommend it.

Terrible. Checked online for availability, drove across town to rent a truck and they stop renting…read moreat 4pm even though the location closes at 4:30 and employees were just sitting there. Paperwork and rental prep takes no more than ten mins. Save your time, walk your belongings instead of coming here, you'll get there quicker.

LOVE LOVE LOVE this location and staff! Managed the way you want all businesses run. They care…read moreALWAYS so kind and helpful. Donna and Logan are THE BEST!!! Convenient location and ease of renting storage AND U-Hauls.

We rented a U-Haul through this location. Pickup was easy since it was all automated, which I…read moreappreciated. However, no one ever answered or returned my calls when I tried to confirm if early pickup was possible. The real issue came after drop-off. We returned the truck exactly at the agreed-upon time and parked it in the same spot we picked it up from, keys locked in the drop box as instructed. The next morning, I got a frantic call saying the truck was "missing." I explained where we left it, but the woman insisted she couldn't find it anywhere on the lot. When I asked if she had checked the lockbox, she admitted she hadn't -- then said she'd call back if there were any issues. I never heard from her again. No apology, no confirmation that the truck was indeed there -- nothing. It was very unprofessional and stressful thinking a U-Haul truck might be missing under my name. Clearly, she hadn't looked properly before calling. If you're renting from this place, make sure to take lots of photos to confirm that you actually returned the truck.

We did a walk-in to check out the facility, and we were so lucky to find the last storage unit in…read morethe size we needed! We couldn't have asked for a better experience. The manager, Edison, was so friendly, helpful, and knowledgeable. He took the time to show us the different storage sizes and answered all of our questions. We truly appreciate his excellent customer service! We are very happy with our experience and will definitely recommend this place to our friends and family. Thank you, Edison, for making the process so easy and pleasant!

First impressions are important…read more Nayellie was professional and helped us get signed up. Facility is sterile/clean and the bathrooms are taken care of. On the pricier side of the area, but well worth it.

Called them for availability on the trucks. The lady on the phone recommended the right size for us…read moreand then she held it while we drove there. In person we had wonderful service. Moving sucks and these guys were a positive experience during a really hectic couple of days.

We're no strangers to moving, we've moved ten times in the last ten years (military family.) I can…read moresay with full confidence that these are the most helpful, incredible people we've ever come across in this field. Highly recommend this location for any storage, truck rental or moving supply need you may have. Thank you team, for your above and beyond service.

We rented a unit here for 7 months, and the price was extremely reasonable. All of our items were…read morewell maintained in the climate controlled storage, and we never had any issues with pests or anything else. Scott was extremely helpful and had great customer service.

Possible the worst service ever. Sent to off shore account and no one will answer locally.read more

I used this company today to pack some artwork and I must say that they are the best at what they…read moredo. I was in a hurry and the persons working stopped what they were doing and wrapped my artwork for me and did a wonderful job. I could not be any happier with the way I was treated. Both of the individual were friendly and courteous. Anytime I need help packing stuff, this is the place to go. They would not allow me to tip them so I am letting you know what a great job they do. George T.

If I could give 10 stars I WOULD!!…read more I've used Box Bro in the past to purchase 48"x 96" cardboard pieces for a church stage production for VBS. It's that time of year again and I reached out for the same reason. I called to see if they would put 11 pieces to the side for us and the owner himself answered the phone even while on vacation! He said to just call the morning of, and make sure there were enough and I could pick them up the same day. I called to have them placed to the side and Kumar who answered the phone was so great! He said there were enough in stock. We weren't able to pick them up the same day as planned but we swung by the following day and they were still available. Thank the Lord! When I walked in Kumar greeted me politely and I told him I was the tardy customer who called for the cardboard pick up the day before. He was very kind and went to check and see if there 11 in stock which there were. He had someone take them to the driveway to be loaded into the back of our truck where my husband was waiting to load. We were in and out in less than 5 min! I spent a lot of time online price shopping and you will NOT find a better price. If you can pick it up yourself and live locally, this is the place to purchase cardboard or moving supplies.Their customer service is the BEST too. Ty Box Brothers for providing such great service and well priced products .