THANK YOU!!!! What a clean and professional office. Ruthie and Hugo were prompt with the process…read moreand a smile. Rented a Penske truck and ended renting a storage unit as well. Customer service was 5 stars and they also have a complimentary coffee bar with snacks! Moving made super easy!

In and out in five minutes and the lady running this place is a gem. Thank you!…read more She also must have a CDL for that dumpy truck in the back

WOW, I wish all my interactions at businesses were pleasant as the one I had with Tasha at Storage…read moreOne on Sandy Ridge! Tasha knew what she was doing and so friendly. On top of that, as I was packing in my new storage unit, I noticed her working hard to keep the whole place spotless. I told her the elevators looked cleaner than some of the strip resorts. I wouldn't be surprised if she owned the place, I wish I had such pleasant and hard working employees when I used to own my business.

If I could give this a negative rating, I would. My mother has been renting with this facility for…read more2 years with zero late payments or customer issues. The staff dropped the ball on a transfer that was requested. My mom and I followed up twice on the request with no instructions from the employees on how to move forward, just verbal confirmations (our mistake). By the time it got to the new manager, Virginia, the situation was handled with attitude, frustration, and unprofessionalism. I am questioning her qualifications as a "manager", as she cannot deal with customers and solve the issues of her staff. Be careful, as Virginia is capable of twisting conversations to her corporate office to get her way at the expense of a good customer. We are happy to be cutting ties here. I DO NOT recommend spending your money here.

In November 2019 I ended up homeless. My friend paid for my unit over the phone. These guys were…read moreamazing and I never forgot their kindness since I got back on my feet after surviving some of the darkest months of my life. 5+ years later and under more positive circumstances, I find myself needing a short term storage solution and they were who came to mind. I'll be calling in the morning to see if they're able to accommodate my needs and if so I'll happily give them my business...again.

Very helpful staff. Clean, secure facility with easy access and convenient hours. I need 85…read morecharacters so Booga booga booga!

Greg and Gerlyn B. Resident Managers are the best. So kind…read moreand accomodating. They would go out of their way to be sure to notify me anything regarding my bill or the safety o my unit.

Awesome customer service! Talked to 3 different people and all were so helpful and kind. Returning…read moremy U-Haul was simple and quick, I even forgot to return my utility dolly and instead of being short with me they were understanding and let me return it without incident. Super recommend!

Sherri, the manager, provided extremely poor customer service. I've rented a storage unit from this…read morecompany since May 2025, and I reserved my U-Haul a week in advance for a 3:00 PM pickup to ensure everything would go smoothly. However, when I arrived at the scheduled time, no one was there, and I wasn't helped until 3:45 PM. I explained that the delay put me an hour behind schedule and asked if she could offer a discount since I couldn't check in online without the keys she had. She responded that she "doesn't work for U-Haul," had other customers, and would not provide any discount--without even offering an apology for the inconvenience. This was especially disappointing considering I've been a customer here for the past six months. While I was in the office, she was also openly discussing issues about people living, cooking, and defecating on the property, which was very unprofessional. Based on this experience, I would not recommend using this location.

SCAM ALERT!! Do NOT rent from this place. They will bill you for U-Haul insurance and claim it's…read moremandatory even when U-Haul was contacted and said it was not. We declined insurance and they charged us anyway. U-Haul customer service was contacted and the situation escalated. Rude, poorly trained staff member. Avoid this place at all cost. Plenty of other options to choose from. UPDATE: A refund for the fraudulent charge was issued, however not a peep to apologize for poor business practices. The review shall remain as is.

I've almost never reviewed any business on Yelp. They have to be REALLY bad, or REALLY REALLY GOOD,…read morefor me to feel inspired to do so. All Storage Seven Hills is the latter. In every possible way a business can excel, they do, from customer service to general security to vehicle rental. Superb in evey way. As another reviewer said - "A diamond in the Seven Hills."

This is a good storage facility in Vegas. Nice people work there. Nicely maintained place overallread more

We rented a U-Haul through this location. Pickup was easy since it was all automated, which I…read moreappreciated. However, no one ever answered or returned my calls when I tried to confirm if early pickup was possible. The real issue came after drop-off. We returned the truck exactly at the agreed-upon time and parked it in the same spot we picked it up from, keys locked in the drop box as instructed. The next morning, I got a frantic call saying the truck was "missing." I explained where we left it, but the woman insisted she couldn't find it anywhere on the lot. When I asked if she had checked the lockbox, she admitted she hadn't -- then said she'd call back if there were any issues. I never heard from her again. No apology, no confirmation that the truck was indeed there -- nothing. It was very unprofessional and stressful thinking a U-Haul truck might be missing under my name. Clearly, she hadn't looked properly before calling. If you're renting from this place, make sure to take lots of photos to confirm that you actually returned the truck.

Donna is outstanding and very helpful, great people. Definitely would recommend this location as…read moreit's easy to get to and always clean. Only negative is that gates open at 7am and close at 9pm.

Called them for availability on the trucks. The lady on the phone recommended the right size for us…read moreand then she held it while we drove there. In person we had wonderful service. Moving sucks and these guys were a positive experience during a really hectic couple of days.

We're no strangers to moving, we've moved ten times in the last ten years (military family.) I can…read moresay with full confidence that these are the most helpful, incredible people we've ever come across in this field. Highly recommend this location for any storage, truck rental or moving supply need you may have. Thank you team, for your above and beyond service.

We rented a unit here for 7 months, and the price was extremely reasonable. All of our items were…read morewell maintained in the climate controlled storage, and we never had any issues with pests or anything else. Scott was extremely helpful and had great customer service.

Possible the worst service ever. Sent to off shore account and no one will answer locally.read more