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Canyon Road Self Storage

3.6 (24 reviews)
Closed 9:00 am - 5:00 pm
Updated 3 months ago

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20 days ago

Super helpful and very clean. Very helpful staff and attentive. Storage units are large and clean!!!

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Platinum Contact C.

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5 months ago

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Platinum Contact C.

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7 months ago

The storage spaces are great, the only issue is the availability of access, no Sunday and close at 5pm... should have after hour access

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Platinum Contact C.

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2 years ago

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Daniel L.

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2 years ago

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Daniel L.

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2 years ago

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Daniel L.

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2 years ago

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Daniel L.

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2 years ago

Great storage facility! Always helpful, friendly and quick to respond to any questions I've had.

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Platinum Contact C.

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3 years ago

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Marcie K.

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2 years ago

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Daniel L.

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3 years ago

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Daniel L.

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5 years ago

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Marcie K.

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3 years ago

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Daniel L.

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3 years ago

Jimmy has wonderful cus service and is quick and efficient with all they paper. looking forward to working with you guys i'm the future.

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Daniel L.

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3 years ago

Very convenient location. Secure, clean, and well managed. Jimmy and Stacey are amazing. I highly recommend storing here.

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Daniel L.

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3 years ago

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Marcie K.

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6 years ago

Super nice people to work with and had no troubles with the unit itself or access to it.

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Marcie K.

We are happy you had a wonderful experience, thanks Cathy!

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5 years ago

I was helped by very friendly staff there. Even though they didn't have my size needed they even called around for me.

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Marcie K.

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5 years ago

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Marcie K.

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10 years ago

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6 years ago

Helpful 2
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8 years ago

Helpful 1
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5 years ago

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Marcie K.

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5 years ago

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Marcie K.

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Ask the Community - Canyon Road Self Storage

Hi there ? Been trying to call and get a hold of someone regarding a serious matter and I can't get a hold of anyone.

Hello Adan, We apologize that you haven't been able to get a hold of anyone at Canyon Road Self Storage. Our office hours are Mon - Sat 9am - 5pm and our number is (702)… Read more

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Review Highlights - Canyon Road Self Storage

I was moving out of my storage unit in North Las Vegas and needed to find another unit in Boulder City.

Mentioned in 7 reviews

Read more highlights

Zippy Shell

Zippy Shell

(158 reviews)

Sunrise

Zippy Shell is the best because of its amazing staff. Its support and customer service is by far…read morethe best I have experienced in the moving business in the last 10+ years. Their Customer Care and Delivery Teams were fantastic, including Aaron (who picked up my Zippy Shell container at the destination). I have moved items from the West Coast to East Coast and back several times over the years. It is not easy moving a lot of items over a long distance without paying an arm and a leg or losing/breaking things. Zippy Shell gave me confidence that my belongings would arrive without issue (and it did). I initially signed a contract with a full, comprehensive moving service, but after hours wasted on multiple phone calls/no-shows, I ended up cancelling the service due to lack of reliability and trustworthiness from their staff. In contrast, the Zippy Shell agent on the phone worked to make the service perfect for what were important to me: budget and reliability. I wish I could remember the name of the first person that helped me at Zippy Shell in the Customer Care team. He was fantastic and gave me the confidence to go sign the agreement that day even though it was not the cheapest quote I had received. There are always little hiccups (e.g. the Zippy Shell and Pack Rat systems don't seem to play nice), but Zippy Shell has been fantastic overall! Most importantly, I felt assured my belongings would safely arrive. They will be my first call in the future.

On May 9, 2024, I reached out to Zippy-Shell, dba Pack-Rat ("Pack-Rat"), and spoke to company…read moreemployee, Ray Gudeman. He emailed me a generic price page for local moves, then directed me to Forrest Maynard, Long Distance Sales manager for Pack-Rat, out of the North Carolina headquarters. My request was for a move from Henderson, NV to Marcola, OR. At the behest of Mr. Maynard, I completed a reservation form and locked in the price of $11,248.00, to which we had agreed verbally. On May 20, 2024, Mr. Maynard offered me a senior discount, lowering the price to $10,750, which I accepted. He also advised me that my move would require only 4 containers. Within a day or two Pack-Rat sent at local "expert" to my home to do a walkthrough to determine if 4 units were enough. The expert's walkthrough was, in my opinion, very thorough, and included view of some large items, e.g., 7' work bench, patio furniture, 6' x 36' dog run, three 50-gallon water barrels, and three horse watering troughs. From the walk-thru it was determined that a 5th container would be required and that the new price would be $13,680 (this was later adjusted to $12,500, given that we chose to move to a destination which shorted the haul by several hundred miles). Mr. Maynard advised me via email that we would be packed up on January 17, 2025, and that we would be furnished with unlimited moving blankets and given 1-month free storage in Boise, ID, our destination city. No other changes were discussed nor were any other changes brought to our knowledge. My husband and I were shocked on the January 17th moving day to learn that Pack-Rat then determined that it would not only take 3 more containers to move us, but that we would have to pay for those containers as well. To our added surprise, not only did Pack Rat not move the contents of the dog run (we moved it), the workbench, the water barrels, and the horse tanks, but their actions demonstrated that the so called "expert" walk-through was without credibility, given that ultimately the company required the use of even more containers. Clearly, the original estimate, as well as the walk-through, were little more than a guess or a low-ball. Then, once our items arrived at their storage location in Boise, Pack-Rat refused to release those items to us until we paid the full balance they claimed was owing, bringing our total outlay to $20,100. In order to get access to these items, I had to pay Pack-Rat the final balance. Notwithstanding promises made to the contrary by Mr. Maynard and company agents, Pack-Rat committed other offenses as well. By way of example, and not of limitation: a) the company attempted to bill us for fuel charges, stair charges at the new residence, blanket charges, and various supply charges; b) they refused to repair or reimburse us for a cracked-in-half oak kitchen table, broken floor lamp, smashed collectable mugs, a hole kicked through the back of a hardwood bookcase, and c) they managed to lose a number of valuable items. My attempts to communicate with personnel of Zippy-Shell/Pack-Rat were not only incredibly disappointing but became increasingly frustrating to the point of maddening. I was treated with disrespect and passed from one person to another, none of which brought to me the satisfaction I sought, so desperately needed, and deserved. Management personnels' smug denials with regard to their failure to adhere to the agreed upon pricing and services, their condescending treatment of me, and their dishonest act of holding our goods hostage, not only speaks to Pack-Rat's total lack of credibility, but it smacks of what I have concluded, was dishonest intent from the start. Based on my experience, the buyer would do well to pass on what is, in my opinion, a classless organization, as it will likely result in the buyer's peril.

Canyon Road Self Storage - selfstorage - Updated May 2026

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