The attendant that was there at the time. It was a blonde hair lady. My apologies as I did not…read morecatch her name. However, she was very friendly and was really compassionate to my situation. There's a much better word than great customer service for her. She went above and beyond and I appreciate her so much for not just doing her job but being human as well. I definitely recommend this place.

Very service oriented and polite during my phone conversation…read more Seems like a good store.

Horrible, horrible company. The person in front is obviously not all there in the head and didn't…read moreexplain the U-Haul contract correctly on top of that. He did not tell me that it's $.99 a mile and despite me having insurance and telling him twice he still charged me for insurance. He kept trying to call my emergency contact and when I asked why he needs to call her if there is no emergency? He tells me "yeah yeah I don't wanna be weird, you trust worthy right?" He got mad at a delivery driver for literally no reason. And he scare the hell out of me cause he seemed like he was on drugs. He tried to drive me himself and said he's almost off work. I told him no. He opened my passenger door and tried to pet my dog without permission. It was all so weird. If I had a ride I would have went somewhere else. For one day, my U-Haul charge was $519 and I used it for one day from VEGAS to Barstow. And paid $115 for the gas in total. Here is a photo of my last U-Haul I rented from a much much better place and they charged me $488 for 3 days. I went from Vegas to Orange County California to Pomona, back to Cali, and then back to Vegas.

Great location in front of Sams Club and it perfect for rental of a U Haul…read more Rental of mailbox, supplies to mail and pack also.

I want to update my review from 6 years ago. Ever since the change in ownership things have changed…read morefor the better. The quality of service is a world of difference from the last time I was there years ago. The new owner is the best, very helpful, knowledgeable, patient and friendly. I'm happy this place is under new management because I will keep returning more often and using its services and of course recommending it to all my family and friends. Don't hesitate to come here for all of your shipping and stationary needs!! P.S.- The prices are pretty reasonable too compared to other places.

This is the cutest stationary spot! I recently got a chance to check it out since I've heard a lot…read moreabout it through social media. I plan on traveling more this year, so I decided to get my passport photos taken since there are unlimited retakes! Although the stationary stock was a bit limited, the owner mentioned that she is in the middle of renovating her store and will eventually expand her stationary selection. Very excited for what's to come!

Super kind and super helpful with whatever it is that you need help with. Definitely would…read morerecommend! Thank you so much!

I have only used this establishment twice, once for Notary and second for UPS package completion…read more They may be a little impersonal as they just do there job/service however when I dropped off UPS package it needed sealing and affixing of label, they just did it for free. I offered to give them something, 5 bucks, 3bucks anything. They politely said NO, nothing. They at least need a TIP jar, nothing should be for free. i may not need their services alot but when I do, P&SS by Max is where I am going, They are Great

This UPS Store located on 3315 E Russell Road. Came here…read moretwice in a row on this weekend, Saturday and Sunday. Both times I needed a Notary Public Service. I Googled it and called for information and operational hours. The employee who worked on Saturday, was a notary and told me that if I needed a notary on Sunday, the service will be also available, but make sure I arrive one hour before closing time. Thank you for providing the information and have the service available when needed! I appreciate it.

When they are open they are good but today a Wednesday has a sign on the door saying open at 10 !…read more This was not the first time ... it's just frustrating . I should have taken a picture - funny I was replied to just now at 10am, saying I should check the location... Russel n Pecos we were at the EOS working out till 8:15 walked right over door was locked, and a sign was taped on the window with new hours. If this is correct perhaps you should check what your employees are doing there?

I have been using Plus Mail for about a year now. I am beyond satisfied with the service I get…read morethere. The proprietor, Liliana, goes the extra mile every time i am there. She is talented and competent, a real pleasure to work with. She always welcomes me and sets me at ease. She runs Plus Mail with integrity, and it shows in every part of her service. If you are looking for a Mail service with a proprietor who goes above and beyond go see Lilliana. She is a remarkable person and exceptional professional.

To start, on a Friday afternoon when everybody could be worn out, Liliana's very helpful energetic…read morephone manner impressed me immediately ... and when I got there, her service was extraordinary: 'got the notary and mailing business taken care of ... all done with knowledgeable and professional finesse!

Not happy and worried would be my experience here. I asked for fragile stickers and he said he…read moredoesn't carry them because "they are expensive". He handed me a sharpie and told me I could write fragile if I wanted to. I was shipping something very fragile but he used peanuts instead of bubble wrap or something more substantial. I was in a hurry to get somewhere and didn't have time to pick another place but IMHO this store is clueless. I wouldn't come here again if the shipping was free! That isn't meant to be mean...honestly if they gave me a coupon for free service I'd throw it away. I would t even give it to someone to use. I allowed him to be clueless so really my fault but other places take way better care of their cusy

Always come here for my Notary needs. Amanda is always nice, straightforward and fast. price is the…read moresame as everywhere else so might as well work with a notary that knows what they're doing

First I want to say, Good Customer service gold nowadays. I walked in the office Tuesday the 4th…read moreand was Greeted with a smile at the counter "How can I help you?" I explained what was needed. The Customer associate knew exactly what I needed. She assured me all was ok as she prepared the label. Since I had missed outbound for that day, she quickly provided me options with no hesitation. Due to the urgency of getting out she suggested dropping it off at the main hub across the street to still make it out that day. I was so impressed by the outstanding customer service and professionalism I called back and just had to talk with the owner. I will be recommending this location to others who need to have business taken care of with expertise!!

Just drive to DHL for accurate shipping and better customer service…read more I called first to make sure they ship DHL, talk to the young guy (clueless guy)at desk told him 5 times it must ship DHL or they will not take my return for a very expensive item. He said $500 shipping cost in The box or I can use a bag for $300 I said yes must be DHL. Few weeks later the company refused my return because he shipped it with USPS and not DHL. I said DHL at least 10 times Called the manger and she has attitude on 10 says I can't help you and never apologized for her untrained employee and she hung up the phone. I will never use this company I'm out of $300 shipping and can not return my purchase of $2000 all because of her untrained employee