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Encinitas, CA

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The UPS Store

4.3 (236 reviews)
Open • 8:30 am - 6:30 pm
Updated 1 month ago

Services - The UPS Store

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6 years ago

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7 years ago

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4 years ago

I use this UPS in Encinitas often. They are always helpful, efficient and friendly.

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4 years ago

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9 years ago

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9 years ago

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4 years ago

Great location! Great service. It's the only UPS store I utilize in the Encinitas area.

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4 years ago

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4 years ago

Great friendly team, great service and always efficieny.

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5 years ago

The staff at this store provided excellent customer service. I would drive past other UPS stores to go to this one again.

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12 years ago

Business owner information

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Johnna R.

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10 years ago

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14 years ago

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Johnna R.

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6 years ago

The team has always taken great care with my shipments. They pack my shipments better than I ever could. I definitely recommend this team!

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11 years ago

Business owner information

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Johnna R.

Thank you, Jill. We appreciate your continued business!

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5 years ago

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15 years ago

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6 years ago

This is the very best service each and every time! I highly recommend The UPS Store in Encinitas in the Target Center

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8 years ago

Terrific service, always friendly. Notary is available as well. Highly recommended!

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9 years ago

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8 years ago

Excellent service every time! Been going to them for 15 years. They are way more convenient than Fedex or the post office.

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7 years ago

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9 years ago

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5 years ago

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10 years ago

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9 years ago

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9 years ago

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5 years ago

This UPS store is convenient, fast expeditious, and the personnel is knowledgeable. Prices are fair and the service always reliable!

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6 years ago

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16 years ago

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11 years ago

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6 years ago

Worst experience ever. Customer service was terrible and had alot of lack of communication.

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6 years ago

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6 years ago

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7 years ago

Very local and conveniently near my work , greats place , everyone there is very helpful and friendly

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9 years ago

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8 years ago

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7 years ago

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8 years ago

This Store never lets me down, always happy to help and get my packages packed and shipped, They are my GO TO UPS Store!

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6 years ago

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Page 4 of 6

Ask the Community - The UPS Store

Review Highlights - The UPS Store

“The UPS Store owners/employees are the best - Jordan, Oscar, Jonna, John, apologies for missing anyone.”

Mentioned in 9 reviews

Read more highlights

FedEx Office Print & Ship Center - FedEx watercolor print examples.

FedEx Office Print & Ship Center

(138 reviews)

Shipping is usually a rough experience but I shipped three separate items and it was super easy…read more Best experience at any FedEx or UPS I've ever had. Great customer service and they were highly conscious of covid protocols to keep everyone safe.

I have supported this business since it was Kinkos and all things before and in between. I will…read moreNEVER go in again. The staff is rude. "I've got a lot of work to do, you'll have to wait". Meanwhile, there are no other people in the store.... It is the third time I've been in trying to get something copied, second time today. The young man didn't want to come to the machines to help me problem solve, wouldn't let me see the full screen on his computer, when I asked if I could come behind the counter to see the full screen, he wouldn't let me. The first time I came in with this particular project, I tried doing it myself on their machines. I couldn't figure it out, so I went to the counter. The young lady at the counter handed me a laminated sheet and said "email it to us and we'll see if we can print it." I put the image on a thumb drive, after I had emailed and not heard anything, attempting to print from a thumb drive. "We're too busy here, you'll just have to wait till someone's available." When I asked about my email and no response, the young man said "we get so many emails, we just trash them all." What is the purpose of handing me a laminated card and then trashing the emails? Do you want my business.? He told me I could go somewhere else if I wanted. He told me it was impossible to change the size of what I wanted printed. I left. Tomorrow I call the manager, Don't even bother with this place. Rude and unhelpful.

The UPS Store

The UPS Store

(175 reviews)

This review is written with an overwhelming amount of gratitude…read more I recently relocated my remaining personal belongings from California to my home in the New England area, and several of the pieces I entrusted to this UPS Store were absolutely irreplaceable, not necessarily because of their monetary value, but because of the memories and chapters of my life they represent. Among them were a religious framed portrait that has been with me for over 20 years, my framed master's degree from the University of Southern California, and my US Navy SEAL retirement plaque and display. I also entrusted them with other meaningful pieces that have traveled with me through different stages of my life. Every single item arrived beautifully packed, completely intact, and without damage. What touched me most was the care that went into the packing. As I opened each shipment at my new home, I found myself crying tears of joy. These weren't simply pictures, plaques, frames, and memorabilia coming out of boxes. They were strong, loving, painful, beautiful, and intense memories coming home. My USC degree represents far more to me than an education. I earned it while caregiving for my mother, traveling between San Diego and Los Angeles, taking her to medical appointments, managing her care, navigating tremendous challenges in my personal life, and continuing my education through all of it. That framed degree arrived without so much as a scratch. My religious portrait arrived equally perfect. And today, I opened the final shipment containing my USC/Navy retirement display. Once again: perfect. There is a tremendous difference between simply shipping someone's property and understanding that you have been entrusted with pieces of someone's life. I felt that difference in every box I opened. To everyone who helped pack and ship these belongings: thank you. Thank you for your professionalism, but even more importantly, thank you for the care you showed my belongings when I could no longer personally protect them on their journey across the country. Everything has arrived safely. Everything has arrived intact. And finally, I feel like I'm home. With heartfelt gratitude

I had an extremely unpleasant experience with Jeff, the store manager. I was the first customer in…read morethe store at around 7:30 am this morning and from the moment I arrived, he was rude and dismissive. I calmly explained my situation to him, but instead of listening or trying to help, he essentially told me to be quiet, saying, "I've worked here for 20 years. Let me do my job." I was honestly taken aback by the way he spoke to me. I was just explaining my situation. To make matters worse, I was never given a receipt or any confirmation that my transaction/request had actually been completed. I left the store frustrated and unhappy, unsure of whether my issue had even been properly handled. Unfortunately, this does not seem to be an isolated incident. I have witnessed Jeff being rude to other customers as well. I'm a regular at that UPS store. A store manager should be someone who knows how to communicate respectfully and professionally with customers. Based on my experience, Jeff does not demonstrate those qualities. I strongly believe management should address his behavior and seriously consider whether he is the right person to be representing the store. Customers deserve to be treated with courtesy and respect, regardless of how busy or frustrated an employee may be.

PostalAnnex

PostalAnnex

(21 reviews)

Great service and very quick too. Andrew is communicative and well organized, always "taking care…read moreof business" in an efficient, stress-free manner that encourages me to keep coming back! He is patient, professional and thorough. Highly recommended! Thank You.

How does business has the amount of stars it has is beyond me what a miserable human being I walked…read morein with a smile and had my post office packages to drop off like I do it every other PostalAnnex I've ever been to and was promptly told that I couldn't leave them there or actually, I could leave them there and he would take them to the post office whenever he felt like taking them as if he was doing me a favor, even though I know for a fact that the post office comes every single day to pick up packages because he said he wasn't making any money off of me. Nothing makes you feel more special like you want to support a small business like somebody trying to get more money out of you well I can guarantee you next time I do need to go ship something out instead of buying a prepaid label online. I will most certainly not be going there I will go out of my way to drive 3 miles down the street to go to the actual post office and wait in line so that I don't have to support such a miserable human being and don't worry. I have a lot of friends so I'll be spreading the word Customer Service is everything Andrew specially when you're a small business. Greed gets you nowhere, but I wouldn't expect that from anybody during this day and age. Everybody is greedy. Nobody does anything out of the kindness of their heart. If I have anything to do with it, there will be a four leaf sign on your windows in the coming future.

The UPS Store - shipping_centers - Updated October 2026

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