I've been using this service for years, despite being a bit uncomfortable with having to prepay for laundry and dry cleaning, mostly because the prices can't be beat, and they provide pickup and drop-off. This morning I tried to call to schedule the usual Tuesday pickup, and the number has been disconnected, no recorded message, nothing. He took my money (and many other people's, I presume) and just folded. It may or may not have to do with CV19, but an honest businessman would have refunded his customers' deposits. Shameful! read more

I don't have any experience on the dry cleaning side of their business but I have been using The Greener Cleaners laundry service for the last few months and don't know what I'd do without them! I have a massage therapy practice and laundry is the name of the game with all of the sheets I have to wash. The Greener Cleaner has been a laundry savior!!! Very personable and flexible service. No charge for pick up and drop off (at time of writing) and very reasonable rates. Well worth the investment! read more

Like the person below, I also wish I could give this company a rating below 1. I pre-paid for almost $400 worth of dry cleaning before the owner closed his physical store front. When he scratched my front door handle when he hung my dry cleaning on it he refused to repair or replace the door handle. I then told the owner I wanted to discontinue using his services and told him I wanted my money back for the remaining credit due for the unused portion of the pre-paid services. He agreed but said I would have to put my request in writing. I then tried many times to call him in order to get his address in order to send the request to him but he would not pick up the phone. When I put in a claim with Citi MasterCard (a useless exercise), the owner of this business's excuse for not giving me a refund was that I received a value for the partial amount of my shirts that were cleaned of something like 2X what he charged me (an idiotic argument). He also mentioned that the little coupons that he uses to track the credit remaining on the pre-purchases that are made say something about them being non-refundable. I never had seen these coupons before he sent them to Citi nor did I agree to those terms. My advice is to never use the services of this company. The owner is unscrupulous. read more

Hello, This is previous reviewer's husband. I wanted to note that the owner did make attempts to address the situation, via providing a gift card for 25 pieces of dry cleaning. I do think he is a small business owner who means well. Everybody has a bad day, but in general I have had a positive experience with him. read more

WORST DRYCLEANER IN SEATTLE!!!! After multiple attempts at hoping to make this cleaner "my" cleaner....I have realized that this drycleaner should not be ANYONES drycleaner. Clothes came back in WORST shape than before and the owner was THE RUDEST person I have ever had to deal with. He explained to me that the clothes came back dirtier than before because of my old drycleaner...uh, ok?! Crazy. The shop smells like a FRAT TOILET (actually, worse) and your clothes will come back with that same yummy smell....uck. This place is cheap for a reason.....they take your clothes and have to swish them around their dirty toilet bowl and apparently that is cheaper than actually cleaning them. No refund, just out hundreds of dollars because of a major lapse in judgment. I look forward to the day this man goes out of business. . read more

The same thing happened to me as did happen to Tim above. Things are fine there until something goes wrong. I came to pick up several shirts over four years ago. One of my shirts had bleach spilled on it and one was missing, replaced with someone else's shirt. He said that it must have been "your other cleaner." "What cleaner," I said? I did not have another cleaner. He said that the bleach on the shirt was something that I did. He insisted that someone else's shirt belonged to me. I insisted that it did not. He asked if I could identify the shirt. I could not at the time. He said that if I did not like his service than should go somewhere else. This is after I spent $125.00 for prepayments. I was just about to drop off more clothes but I decided that I did not want to use him so I asked for my money back. He refused. So I took my clothes, went home but was able to determine what shirt was lost. I went back, identified the shirt, he found it and I left, never to return. This all happened after over 10 years of service with him. On another occasion, a red stain was found one of my shirts. He blamed it on me but was able to mitigate the stain. I have to say that they generally did a great on my shirts until bad things would happen. He does not seem to handle his mistakes well nor does he seem to value his long time customers. His low prices seem to keep new people coming. I would not recommend The Greener Cleaners if you value your clothes. read more

I wish I could give less than 1 star. This place is horrible and should not be allowed to be in business in Seattle. The man who runs the store is ruder than belief. I brought him 5 brand new shirts last week. He hands be a bag with shirts and my name, I get out the door and look - these are not my shirts, in fact they are not shirts at all, they are blouses. I bring them back, at first he's nice - says he knows what happened. I describe my shirts as best I can, I tell him my size. He brings me two more packets of shirts and says "these are your shirts. Absolutely," No, actually they are not. I describe my shirts again. He's tearing thru packets of shirts, pulling one shirt out of one packet, one shirt out of another and saying "this is your shirt, her'e this is your shirt". He got two shirts out of 5 right. When i continued to complain that it was his responsibility to give me MY shirts, he went nuts - Told me "if you know what's good for you, you'l take these shirts." I finally left with 2 shirts that belong to me and 3 shirts that belong to some other poor sucker. I'm afraid I have to take the idiot to small claims court. What pisses me off most, he lost my shirts, yet he treated me like it was my fault. HORRIBLE PLACE, HORRIBLE. DON"T DO IT. read more

i was a customer from the old store, but when i went back to the new store and tried to re-establish business - the new owner was very evasive and rude. I tired to tell him i had a pre-paid punch card from the other store but he lied and said they were not connected. Then he made up some story that they were part of a large chain and he was just the employee. I asked to speak with the manager and he accused me of lying that i ever went there. I finally told him i would take my business elsewhere - if a two shirt credit was this much hassle, i was not worth it. I would not trust this guy. read more