Edit: I was never offered a 'partial refund'. I was only offered excuses, that she 'did me a favor'…read moreand 'didnt even charge me for cutting it off'. The shirt is factually not in its original condition. One side is shorter than the other. The original condition would require not cutting off the thread in the first place. The fact that you think cutting off a part of the shirt, and then re-attaching it, makes it "original condition" speaks volumes. Terrible, ruined my $200 shirt by cutting off a chainstitch run-off when I asked for sleeves to be shortened. When I brought this up, she became defensive and told me she was doing me a favor by cleaning up loose threads. Completely incompetent. First, she has no idea what a chainstitch run-off is, which speaks to her lack of experience. Second, she has no concept of duty of care. Third, she has no sense of responsibility to own up to her mistake, and instead insists that she 'did me a favor.' I understand making mistakes, but she I think truly doesn't she is at fault, as she said she will keep cutting threads off for her customers. The incompetence and lack of self awareness is almost laughable.

Svetlana is the best! She did amazing work & made me feel so so special. Photo Credits: JJ Wilkins…read morePhotography

Great service, cleaning was for my comforter and the quality of cleaning was awesome. I'd…read moredefinitely return and do recommend.

Friendly service with fast turnaround and great quality! We have been very happy with our dry…read morecleaning.

The suit fit great after the alterations and the customer service was amazing. My review needs 85…read morecharacters so that is all.

My friend had her wedding dress altered here with some great results so I took in some delicates…read moreincluding a cashmere coat that needed restructuring of the shoulders with tailoring of the sleeves and coat body, selvedge denim jeans, a few silk shirts, and one sheer silk shirt. All I can say is WOW. Excellent work, professional at each interaction and in the job performed. I took advantage of the natural Fall/Winter lull (outside of wedding season) with a quick turnaround. They are very transparent on pricing in person after they evaluate the piece and the work requested and cost is time based. Two very nice people in this shop. I will continue to bring my valuable and delicate pieces here. Highly recommended!

I can't say enough good things about Diane and her exceptional workmanship. She took a treasured…read morePatagonia cashmere sweater- easily 40 years old- with very dense high quality cashmere that finally had worn through one elbow and had a little hole from our cat in the front. I had taken it somewhere else initially where the "repair" was horrendous and actually made it worse- but Diane was able to salvage the damage and it looks like new. She is also very flexible and fair. Don't expect a fast turnaround as she is very busy, for good reason- but worth the wait and the money. Thank you Diane!

I loved talking with Diane and finding out what she does. Obviously a highly skilled craftsperson.read more

I took a store bought banana republic suit to get let out and dry cleaned. It's a tricky job…read morebecause there wasn't much material left in the original piece but they made it work. Reasonable price and reliable timeline. Will be back again.

Dropped off a dress just to get pressed as it was a bit wrinkly, but would have been a bit of a…read morepain to iron myself. They charged me $50, which seemed like a lot but this was for an important event. When I picked it up, it had a giant rip on the front of the bodice-it is impossible to miss or repair. She said it 'came in like that'-it most certainly did not. Damaging a dress is one thing, but lying about it is a another. I will never go here again.

Thank you Beverly!!…read more We sooo appreciate the work you did on our wedding dresses. Both fit like a glove and both were everything we ever imagined. I know you deconstructed and then reconstructed the upper half of my dress to make it what I envisioned... over 20 hours of work! It turned out perfect.

Beverly did an amazing job on my wedding dress for my wedding this past August. My dress had a long…read moretrain and it took some time to hem, but once it was all finished, the fabric hung beautifully. She also skillfully added some beautiful pearls on the back, which complemented the dress. Her shop is adorable and has such a lovely ambiance. Beverly herself is super sweet and funny and I miss seeing her! If you are looking for someone talented and trustworthy to do alterations of any kind, look no more! Thank you Beverly!

Refused my dress. She said it's so cheap and she said 50, 40, then she said she does not want to do…read morethe work. Horrible attitude. Never ever wanna meet that lady again in my life. And it was just hemming how the hell she charges 50? I went to another shop and I got it done for $ 17

She is OPEN and does the best job of hemming, tucking, and alterations to make my clothes look…read moreperfect. She's also old, and doesn't speak English well, but shae has always been very nice to me, and I make an effort to be kind to her as well. When you try your clothes on she knows exatly what needs to be done. I know we're not really wearing our finery during COVID, but if you can find it in your heart to support this small, immigrant-owned business, I know she would appreciate it. You'll end up looking good and feeling good.

I worked with Renate for my wedding dress alterations. She was such a pleasure to work with!…read moreExtremely knowledgeable and personable, fair pricing, fast turnaround, and a fabulous communicator. I have nothing but wonderful things to say about my experience with her - and even with my tricky (and massive!) ballgown-style wedding dress she completely knocked it out of the park.

Warning! Long review but worth the read! Renate was my…read moregodsend!! They say third times a charm and that was definitely true in my case. I said yes to my dress at the 2020 Wedding Show in January, right before Covid hit our nation hard. I wanted a romantic, soft dress with clean lines, no harsh details or seams and I found it! Before I said yes, I asked over and over if my dress that I was falling in love with could be altered because I am a petite woman, both short and small, so I had to make sure! They insisted. I don't know if it was a sales tactic or if they were actually telling the truth because the first two seamstresses I went to were not able to help me. The first seamstress, bless her heart, said she couldn't do it but tried to help me by offering to alter my dress completely with pickups/bustles on each side of my dress. She said she couldn't do it because there was no seam, which was not what the boutique told me when I asked them. I continued to look for another seamstress. The second one came highly recommended. I looked her up on Yelp and she had great reviews. Unfortunately, I didn't experience all the hype everyone else raved about. I put on my dress, walked out of the dressing room and she said, 'No. I can't do it.' She didn't touch the dress, think about it, nothing. I even asked her if she can do what the first seamstress recommended. She told me no. At this point, I was so mad at that experience and was losing hope at the same time that I was lied to by the boutique and may need to find another dress with my wedding 3 months away! Then one of my good girlfriends reached out to me with a referral. Her cousin-in-law recommended Renate. This time, I didn't want to waste the seamstress' time or mine, plus Covid, so I emailed her my request with photos of my dress and we spoke on the phone prior to meeting. I shared my first two seamstress experiences with her and Renate couldn't be more sweet. She revived my hope when she said, 'I've been doing this for over 30 years. There has not been a dress I could not alter. I'd like to see your dress and take it from there. This will be like a problem solver for me and I love a good challenge!' At this time, we were about 2 months away from my wedding departure date. From the moment I walked into her shop, she was amazing. She took my dress from me, guided me to the dressing room, unzipped my bag, took out my dress, unzipped my dress, complimented how beautiful it was, etc. Needless to say, it was a far more pleasant experience than the other two. I put on the dress and Renate went to work. I needed her to take it in on the sides, take it up in length and still have it be the same dress I walked in with. She did not doubt her ability to do what I needed her to do with my dress and she was able to complete it in a month's time! Perhaps that timeframe was due to Covid but regardless, she delivered and provided the best experience a bride needed! She understands this is an important event in one's life and she intently ensures your experience is fun, great and with no worries. She executed that beautifully! I have shared some pictures of when I first tried the dress on, to first fitting, second fitting, then wedding day. With all of that said, I highly recommend Renate! Thank you for your amazing work, Renate! You're the best!!