I took a store bought banana republic suit to get let out and dry cleaned. It's a tricky job because there wasn't much material left in the original piece but they made it work. Reasonable price and reliable timeline. Will be back again. read more

Dropped off a dress just to get pressed as it was a bit wrinkly, but would have been a bit of a pain to iron myself. They charged me $50, which seemed like a lot but this was for an important event. When I picked it up, it had a giant rip on the front of the bodice-it is impossible to miss or repair. She said it 'came in like that'-it most certainly did not. Damaging a dress is one thing, but lying about it is a another. I will never go here again. read more

I went here to get my prom dress hemmed. They charged me $120 so I expected a good job. The hem is clearly uneven and poorly sewn, and the dress is shorter than I requested. Please do not come here if you are looking for high quality dress alterations!! I am very disappointed and sadly it cannot be fixed without shortening the dress even more :( read more

Incredible customer service during our first experience at Bon Ton Cleaners! They went above and beyond and helped us get a suit ready for an upcoming wedding at the very last second. Without their patience and willingness to help, we would have been in serious trouble. Thank you to Bon Ton Cleaners for the great value, communication, and prompt service. We will be coming here for all our future dry cleaning needs! read more

I get the weirdest vibe in here, like they don't want to serve me for whatever reason. I brought two jackets in, they suddenly want to change me $73 for them. I just can't with that. read more

last minute same day hemming saved me for a wedding! will go again for my tailoring needs. read more

Our go-to place for quick, quality dry cleaning. Also excellent alteration work. Reasonable prices too.

Friendly, prompt service. I am sure I will return next time I require their service's.

I needed a suit and 2 shirts cleaned before an upcoming trip and saw that Bon Ton Cleaners had good reviews. I messaged them on Yelp to ask what the price would be and Bruce (the owner) replied with a max of $22.95 (see screenshot), but then the price when I went to pay was $38.09. The person who took my payment was not Bruce and said that I'd have to come back another day to ask Bruce why the price he gave me wasn't accurate. It seemed very bait-and-switch. read more

Bon Ton Cleaners - Price estimate - Sewing & Alterations Near Me - Seattle, Washington

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bad service and unfriendly. i went in for alterations and she asked me to return next day telling me she cannot help me. she had initially started to pin my other item i brought in and when i said i would bring back all at once she took off the pin to asked for it back. super petty and weird. was excited to go somewhere local but def won't be returning read more

Drove here; wouldn't help alterations Asked me to stop by Terrible experience Don't ask to fix anything here read more

My bf got his shirt stained some serious yellow stuff from a bar, we tried using dish soap and couldn't get the yellow stains out. It was a very nice shirt so we were worried. I saw Bon Ton has great reviews so I took the shirt here to see if they could get the stains off. AND THEY DID!! Quite amazing place! Staff are professional and friendly. Prices are very reasonable too. I recommend Bon Ton and I will be back again! read more

Amazing alteration job and friendly owners!! I brought in a genuine cowhide leather jacket with cape style sleeves which were too large and needed about 5 inches of hemming. It was such a complicated construction that no seamstress in downtown Seattle wanted to take it on, as real leather needs a special sewing machine and there was also a zipper and a button flap going over the sleeves. I found Bon Ton and brought it in after a phone consultation, and I'm SO happy with the results! They preserved the runway design of the jacket perfectly and every detail had an incredibly professional finish. I couldn't be happier and I'm so glad I chose them. 100% recommend. read more

Bon Ton Cleaners - Before alterations - Sewing & Alterations Near Me - Seattle, Washington

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Got the stains out of my expensive down coat that had seemed impossible to remove, ready very quickly as well.

Update: Downgrading from two stars to one. The owner (?) reached out and told me to come back in so they could fix things. When I did, he told me there was nothing wrong with the jeans and kept repeating the phrase, "This REALLY bothers you?" He also insisted no other tailors would be able to get a straight hem on a jean. He said they could redo it but I said based on the previous work and the fact that he didn't see anything wrong, I didn't want them working on my jeans again. He asked me what I wanted and I said I thought a discount on the work would be appropriate. He started laughing. Waiting for the imminent response from him in which he says I'm a crazy idiot. If you've ever wondered what could possibly go wrong with simply getting some jeans hemmed, the answer is....quite a lot. I brought in four pairs. Two, they insisted on doing an "original" hem even though I told them not to. When I got back the four pairs of jeans one of the regular hems was curved but passable and one was extremely slanted/crooked on one leg and curved on the other. As for the "original" hems, one pair had a a super curved hem on one leg and a hem so wobbly it was like an S curve on the other leg. Both pairs were about an inch longer than they were supposed to be. Most problematic was that the "original" hem cause the hem to be so stiff that it sticks out wildly like there's boning in it. Both pairs of jeans were skinny cut and now it looks like they have little hula hoops in the hem, jutting out in ridiculous fashion. If they were cropped enough it wouldn't be as bad, but they're not. In their current state, neither are what I would call wearable. The stitching is also wobbly and crooked with threads sticking out and areas that have sloppily been overstitched. One pair even has legs that are very different lengths and another has a large stain/mark right in the center on the front that wasn't there before. I don't want to be over the top and claim they totally ruined my clothing or anything, but I paid them money to make four pairs of jeans better and they are all now objectively worse. read more

Wow-they saved my linen jacket. It had blood on the side and they got it all out. Thank you. You are the best.

Bon Ton literally saved my wedding dress!!! My alterations person (Loudy's Alterations, do not use them for anything) stained my wedding dress only a few days before my wedding. Bon Ton came to the rescue, prioritized my dress over everything else, and successfully got the stains out in super quick time! The cost was also insanely reasonable. They really saved the day and I can't thank them enough! read more

I got two pairs of pants hemmed, both straight let so for $22 each it was worth it. The length is good. Had a sweater with different hem angles done and the arms were shortened well for $38. I would go back again. Takes a week for alterations. read more

$90 for dry cleaning??? For a couple jackets and shirts. I asked them why it was so much and the front desk girl acted like it wasn't a big deal and explained she had no idea. Total rip off, terrible service, why pay money on dry cleaning when they clearly don't care about return customers, they just care about ripping people off. Good luck with your business, I'll take my hard earned money elsewhere. You're not worth that much, you are ripping people off. It was originally $90, $100 with tax until I came back in and asked why it was so expensive. Nothing was explained to me why, so you dropped it to $40, then hiked it back up to $75. Own your actions, don't blame me. Your answer shows you and your lack of understanding. read more

Great job cleaning. But still not sure why women's clothes cost so much more than men's. But if you need some nicely pressed shirts and expert cleaning Bon Ton is great read more

I was able to get a few things altered here, a dress and some pants and they came back perfectly!! I'd seen the great reviews and it definitely lived up to it! read more

Excellence is the standard here. Nicely pressed, tough spots removed, no cracked buttons. Green sustainable practices. Very fair prices.

I've come to realize that, as my fashion sense improves, so does the bill - and not just because of pricier clothing, but also because of the increased cost of caring for them. Dry cleaning is a new concept for me, and after some pricing comparisons, I settled on Bon Ton for all of my dry cleaning needs. The folks here are quick and cheap - even more so with the 5% Yelp discount. Having a jacket dry cleaned ran me about $9, while having a full suit cleaned ran me about $14, both of which were much lower than the quotes I got for a handful of other shops in the area. read more

Great service with a local mom and pop vibe. The owner is super nice and really cares about the quality of work. I had my wedding dress altered and I needed it within a week. Not only did they deliver it on time, but the seams were perfect. I probably would have paid 3-4 times the amount they charged. My fiancé also got his suit pressed and they did a great job. We will definitely be regulars and refer all our friends to Bon Ton! read more

I cannot say enough good things about Bon Ton Cleaners. They've been doing my dry cleaning & alterations for nearly 10 years since we moved to the neighborhood and I have always been extremely happy with the results. The family owners are very sweet, and genuinely want to please. I love them for alterations; I've had a few items with special hems & she was able to match the unique thread colors & stitching. Of course over 10 years I've gotten some doosy stains on items and they've Always managed to remove them. I haven't purchased one yet, but they sell cool "green" hanging bags to replace the hostile plastic bags cleaners have used for years. Prices are reasonable, turnaround is fast, you will be glad you brought your business to these nice people. read more

I recently had what I thought was a tough job repairing my snow jacket, but it was quickly fixed so that I can be on the slopes tomorrow. Good customer service and quality work matters and Bon Ton practices this. I am thrilled with this business and can't wait to refer my friends. Go here. read more

I've had good experiences with Bon Ton before, but was disappointed the last time I went in. I brought a dress that they had hemmed a few weeks before but the dress ripped right away (the first time I wore it after Bon Ton hemmed it). Instead of offering to repair it for free or a discount, they tried to charge me more to hem it again even after I explained that their first hemming fell apart right away. I also brought in a wedding dress to clean and was quoted $350 for it. That seemed pretty expensive so I walked away. Since then, at least two other cleaners have been willing to clean it for way less ($200). I think they've been charging more now than they used to and the pricing seems so opaque and random. I'll be going elsewhere from now on. read more

They've done a great job with everything that I've brought it so far and perfectly pressed.

My boss had a big speaking engagement and needed a suit and two dress shirts cleaned and pressed before Friday. I called Bruce at Bon Ton Cleaners first thing on Wednesday morning and he said that if we could bring the suit in immediately he would get the job done. I know that businesses are working with reduced hours due to COVID. I specifically chose Bon Ton Cleaners due to the fact that they were well rated. Bruce the owner was professional and incredibly helpful. read more

i didn't pay that much for the pants, therefore i won't have them hemmed, thank you for giving me a price.

Great job doing some patch work and stain removal! One pair of dress pants were stained by juice and I could hardly notice once they were finished. Overall, very timely and fairly priced. read more

The two ladies who work here are wonderful, but the owner (I think Bruce is his name, guy with glasses, is an asshole). I'd been loyally going to his shop for over 2-3 years and on a couple occasions I got back a shirt that was a little dirty still, or had a rip or tear that wasn't there before I brought the shirt. When requesting that the shirt be washed again or the rip or tear be repaired, he would always accuse me of causing the issue or question my motive, as if I'm trying to get over on him for $2.55 (that's what it costs to wash a shirt), and every time I would come in, he would greet me coldly and give me a look like he was annoyed I was there. He would rarely make conversation and always inspected shirts as if with a magnifying glass so that he would avoid taking ownership for any tiny mistake. I still went there despite this subpar customer service, because the ladies there were so nice. Last Friday (01/03/2020), I brought 10 brand new shirts in that still had tags on. The young lady, as always was very courteous and let me know it would be no problem to remove them; I had offered to beforehand. Bruce came out front from the back and did his routine inspection of every item even though I mentioned they were all new. When I left, I noticed my cost on the ticket was about $10 extra. I asked if he had increased the price per shirt and he said the extra charge was a fee for removing the tags. I asked him why he would do that and he said it takes extra time to do that (like what? An extra 10 seconds per shirt?). I once again offered to just cut them off myself and he gave me a scissors. I was in a rush to be somewhere and accidentally cut into one of the shirts and created a hole. I was pretty annoyed at this point. I asked Bruce if he could repair the hole and he said he could patch it up at default cost (like $8 to patch up the hole). I'd had enough at this point and asked to have all the shirts back and just left. Won't be coming back here ever again and if any of your laundered items come back not exactly the same way they were when you dropped them off, good luck having any sort of cordial interaction with him. read more

They did alterations on my wedding tuxedo and they turned out perfect! They do exceptional work for a reasonable price. I highly recommend them for any dry cleaner or alteration needs. read more

Our go to spot for shirts, bulky comforters, and everything else in between! We also took our wedding suit and dress to get cleaned after our beach wedding, and everything came back spotless. read more

Brought in a couple of sweaters that have been passed down by a family member that had a ton of stains on them. They made it clear they have tried everything but anything further would've damaged the wool. One looked noticeably better and one still had a couple deep stains on it. I don't blame them as these stains probably happened at least 10 years ago. My collared shirt looked brand new again. Would definitely recommend going here if you have a lot of different things that need to get dry cleaned as it seems like they do just about anything. read more

My go-to cleaners! They're super kind and efficient. They've done a great job getting drink stains out of dresses.

Very friendly and the service was relatively quick and high quality. I had a suit jacket and pants cleaned, it was $16 and took about two days. They look very nice. read more

I brought in 6 sweaters and two were returned damaged. On had a hole in the front (that the manager insisted was already there, but just got bigger after dry cleaning) and another had a the tag ripped off in one corner (the second time this has happened). They offered to sew both, not that much could really be done. It's a good place with friendly staff but I won't be bringing my more expensive pieces here anymore for fear of them being damaged. read more

I must give another shout out to the wonderful ladies at Bon Ton. They do awesome work, quickly and with great care. In the last year, I've brought in a bunch of stuff for dry cleaning, tailoring, and repair. My favorite Bon Ton moments/services: 1. They turned a rarely worn pair of jeans into my new favorites! The jeans had been butchered by another tailor who expertly reattached the original hem, but put them up an inch too short. I brought them in to Bon Ton to get the width of the legs narrowed and to see if the hems could be brought back down. Done and done, and very well I might add. 2. Button re-attachments at no charge. Yay! 3. 35+" hems on several pairs of jeans are now the perfect barely-grazing-the-ground length for me and my 4+" heels. They get it right EVERY time. Turnaround is still quick, service is consistently friendly, and prices can't be beat. I am so happy to have a trusted, highly competent tailor and dry cleaner in my neighborhood. read more

Bon Ton is pretty good. My most recent experience with them kind of soured my overall opinion though. I dropped off my wedding dress to be clean. After being put through the paces of an outdoor wedding, it had accumulated dirt along the hemline. The woman running the place took a look and said she'd do her best to get the dirt out. Fast-forward a week later, I went to pick up my dress and the woman said she had to wash it to get the dirt out. My formally matte silk dress had a bright sheen to it from laundering. It doesn't look terrible, but it doesn't look like the dress I got married in either. Most of the dirt stains were removed, but I found a couple of leaves and brambles still attached to the hem. During the same trip I picked up my winter coat. It had a wooden charm attached to the zipper pull (a gift from my dad) that, in retrospect, I probably should have removed before dropping the coat off. The charm was destroyed during dry cleaning, and I didn't notice until I got home. They could have mentioned that to me when I picked it up. They've done a fine job with my other garments in the past, but I just don't trust them now. And I definitely wouldn't recommend them for items that require more thoughtful care. read more