They always provide the highest quality of work and pay attention to details. I always know that…read morethey will do the best work.

I had originally gone to this place because of green dry cleaning and have been going here for the…read morepast couple years. They had done a fine job about a handful of times for cleaning other items (eg, Reformation dress and blouse, wool sweater) that I brought in for cleaning prior so that's why I give them 1 star. This most recent time I brought in 4 items (2 for repair and 2 for cleaning). They have let me down on multiple levels due to ruining 2 items, charging me for cleaning that I didn't ask for nor was informed of, and not having a way for these issues to be resolved in a timely or convenient way. Specific facts follow for these issues next. I have also included photos. First, they pilled all over an entire and brand new Reformation dress that I had only worn once and which was not pilled at all when brought in. The rep explained that pilling can happen in the dry clean process, depends on the brand and fabric composition, that they followed dry clean instructions, that they cannot fix the pilling, and did not have the ability to refund me. I had previously brought a different reformation dress in red of the same fabric composition (see pic), which had been cleaned and only showed very slight to no pilling, which suggests to me user error that warrants a refund (I would think they wouldn't refund me $225 for what I paid for the dress, but at the very least the cleaning fee that resulted in pilling the item entirely leaving it to look much much older and used). Second, I was informed that they had "rejected" to repair a zipper on a small pouch I brought in. The rep informed me that the seamstress may have declined to repair the pouch due to fabric issues. This is fine and possibly reasonable, but, they also returned the pouch damaged. Specifically, beyond the zipper not working, the seems are now detached and unraveling. I'm not sure why the seamstress didn't repair it back to the way it was in its original condition? Third, they repaired velcro on a Patagonia jacket, which I asked for. However, upon pick-up, I was charged $20 for cleaning it. I had not asked for this. They rep informed me that it is their policy "to clean all items for alterations due to COVID" and apologized for not having told me this when I dropped the items off; however, again she was not able to refund me for this mistake. Lastly, the rep told me that I could call back in the mornings to speak to the manager about refunds. I am traveling out of the country and have a work schedule that doesn't really allow for time flexibility for things like this. So, this additional step creates a burden on me as a customer. I hope that in the future that they can train reps to make reasonable decisions about when refunds are warranted and to be able to provide this to the customer without additional burden, inconvenience, and disappointment placed on the customer. Unfortunately, they have lost my trust and I will not be returning to this business. This saddens me because I had previously been very happy with the cleaning I had received up to this point and really do appreciate their using green practices. It's too bad it didn't work out but I don't want to support a business that charges me for things I didn't ask for, ruins my items, and can't give me refunds without my doing additional legwork at hours I'm not free even though they made mistakes.

They charged me $55 to hem only two pairs of pants. The service was expected on Friday but didn't…read morefinish until Saturday.

Really disappointed with this cleaner. They pinned a tag through the sleeve of my silk dress,…read moreleaving a permanent hole in a delicate garment. For what I paid, I expected far more careful handling.

Great service, cleaning was for my comforter and the quality of cleaning was awesome. I'd…read moredefinitely return and do recommend.

Friendly service with fast turnaround and great quality! We have been very happy with our dry…read morecleaning.

I rarely need professional dry cleaning services. But after reinforcing the buttons on my college…read moreaged son's wool peacoat, I realized that it needed a major overhaul after sitting out on a chair for quite some time. I used my trusty Yelp app and looked at reviews for businesses located in both Seattle and Shoreline. I decided on Sunshine Cleaners in Seattle's Wedgwood neighborhood based on the solid reviews. It's helpful that they have an adjacent parking area since they are located near a very busy intersection and thoroughfare. I brought in both his wool peacoat and one of my dressy business jackets with intricate detailed threading. I was greeted promptly, items assessed, contact information collected, and a cost estimate stated as I was handed a claim ticket. I returned a few minutes after the stated date and time on the claim ticket a few days later. Note - I wasn't in a hurry and didn't need it expedited. Both items were ready on hangars and plastic covers as promised. The price was very reasonable, both items were undamaged and looked great! And bonus, without that distinct dry cleaning chemical smell I recall from items taken elsewhere years ago. Convenient, professional, prompt service experienced with my first visit!

Great, friendly local gem. My go to for alterations done well and quickly. A bit pricey, but well…read moreworth it!

Quoted me up the fxcking ass HAHA. I went to SURF drive in cleaners 5 mins down the road, where the…read moregave me a FRACTION of the price. Example she told me $60 for a dress repair he told me $16. (Yes I double checked I heard her correctly every time). It seems this lady would rather swindle people the first opportunity she gets rather than make a lifelong customer! Shame I'm so happy I found a good place with good people and good prices at the Surf Cleaners.

Good service, quality work, and a fair price!…read more The somewhat unusual zipper on my favorite reversible jacket suddenly stopped zipping (What good is a rain jacket if it doesn't zip up?), so I decided to try Greenwood Cleaners as they had been recommended by a friend. The lady I dealt with was very helpful, the work was done on time, and the charge was quite reasonable. So glad to have my favorite jacket fully functional again! Will definitely return the next time I need something cleaned or altered.

Nice little lady. Small cute shop. She's super helpful. It's a one woman show. A little spendy but…read morethat's Seattle

I got a rip in my jeans so I brought my pants over to them. They have a 30 min parking spot in…read morefront, so it's pretty accessible. The lady who works at the front is very nice and she said it would be about 3 business days until I can pick up my jeans. I was somewhat apprehensive because these are $300 jeans, but i decided to go through with it anyway. When I came back she remembered who I was and told me to check out the jeans before I paid. It was better than I expected, you can't even tell they were ripped or sewn back together. This is my new go to if I need anything fixed. Also, it looked like they dry cleaned my jeans (or at least ironed them) as a complimentary service which is great. It was $10 to get it done, which was definitely worth it.

They do a great job with dry cleaning. They were able to remove stains on one of my garments, and…read morethe result looked like new. Their service is very friendly.

Best tailor in town! I had a pair of jeans hemmed and a bridesmaid dress altered and they did…read moreAMAZING work!

Dishonest, Just decided to charge me $9 per shirt for 10 shirts instead of $4.5 as it has been for…read moreyears. Totally unfair

This is a little small cleaners and alteration shop with a pleasant lady who was able to do the…read morealterations for my daughter's graduation dress (SPU) last minute. The quality was great. And the results were fantastic. Was a little pricey, but that could be due to last minute need. Thank you again, Sparkles Cleaners.