They charged me $55 to hem only two pairs of pants. The service was expected on Friday but didn't…read morefinish until Saturday.

Really disappointed with this cleaner. They pinned a tag through the sleeve of my silk dress,…read moreleaving a permanent hole in a delicate garment. For what I paid, I expected far more careful handling.

They do a great job with dry cleaning. They were able to remove stains on one of my garments, and…read morethe result looked like new. Their service is very friendly.

Best tailor in town! I had a pair of jeans hemmed and a bridesmaid dress altered and they did…read moreAMAZING work!

Great service, great pricing! Always courteous and helpful. Been sending shirts and dry cleaning to…read morethem for the last three years and never had any problems.

I had a positive experience with Creases. I had some sofa covers that needed to be cleaned because…read morethere were pen marks all over them. They had let me know that it would be tough to remove but if I was willing to leave it with them for longer they can try to clean it a couple times to ensure that they could try their best. I just picked up the sofa covers and the pen marks are gone! The gentleman had let me know that he cleaned it three times to get it out, which I am grateful for! Thank you!

Dishonest, Just decided to charge me $9 per shirt for 10 shirts instead of $4.5 as it has been for…read moreyears. Totally unfair

This is a little small cleaners and alteration shop with a pleasant lady who was able to do the…read morealterations for my daughter's graduation dress (SPU) last minute. The quality was great. And the results were fantastic. Was a little pricey, but that could be due to last minute need. Thank you again, Sparkles Cleaners.

They always provide the highest quality of work and pay attention to details. I always know that…read morethey will do the best work.

I had originally gone to this place because of green dry cleaning and have been going here for the…read morepast couple years. They had done a fine job about a handful of times for cleaning other items (eg, Reformation dress and blouse, wool sweater) that I brought in for cleaning prior so that's why I give them 1 star. This most recent time I brought in 4 items (2 for repair and 2 for cleaning). They have let me down on multiple levels due to ruining 2 items, charging me for cleaning that I didn't ask for nor was informed of, and not having a way for these issues to be resolved in a timely or convenient way. Specific facts follow for these issues next. I have also included photos. First, they pilled all over an entire and brand new Reformation dress that I had only worn once and which was not pilled at all when brought in. The rep explained that pilling can happen in the dry clean process, depends on the brand and fabric composition, that they followed dry clean instructions, that they cannot fix the pilling, and did not have the ability to refund me. I had previously brought a different reformation dress in red of the same fabric composition (see pic), which had been cleaned and only showed very slight to no pilling, which suggests to me user error that warrants a refund (I would think they wouldn't refund me $225 for what I paid for the dress, but at the very least the cleaning fee that resulted in pilling the item entirely leaving it to look much much older and used). Second, I was informed that they had "rejected" to repair a zipper on a small pouch I brought in. The rep informed me that the seamstress may have declined to repair the pouch due to fabric issues. This is fine and possibly reasonable, but, they also returned the pouch damaged. Specifically, beyond the zipper not working, the seems are now detached and unraveling. I'm not sure why the seamstress didn't repair it back to the way it was in its original condition? Third, they repaired velcro on a Patagonia jacket, which I asked for. However, upon pick-up, I was charged $20 for cleaning it. I had not asked for this. They rep informed me that it is their policy "to clean all items for alterations due to COVID" and apologized for not having told me this when I dropped the items off; however, again she was not able to refund me for this mistake. Lastly, the rep told me that I could call back in the mornings to speak to the manager about refunds. I am traveling out of the country and have a work schedule that doesn't really allow for time flexibility for things like this. So, this additional step creates a burden on me as a customer. I hope that in the future that they can train reps to make reasonable decisions about when refunds are warranted and to be able to provide this to the customer without additional burden, inconvenience, and disappointment placed on the customer. Unfortunately, they have lost my trust and I will not be returning to this business. This saddens me because I had previously been very happy with the cleaning I had received up to this point and really do appreciate their using green practices. It's too bad it didn't work out but I don't want to support a business that charges me for things I didn't ask for, ruins my items, and can't give me refunds without my doing additional legwork at hours I'm not free even though they made mistakes.

This is my go to cleaners for my wool Brooks Brothers suit that goes straight to the cleaners after…read moreevery wedding and funeral.

I used their wash and fold service when our laundry machines broke. For a premium price, I received…read moresome bad attitude and clothes that were seriously not folded. They were packed in a bag and very wrinkly. If you don't want to wash and fold laundry, don't offer the service. I'll be by in a few days to get some of my payment refunded.

Honestly, the bad reviews on here are offensive. I've been coming to this dry cleaner for 7 years…read morenow. The owner is always so accommodating and does a fantastic job. I had a recent wedding where I forgot to dry clean the shirt part of the outfit, he had it ready first thing for me the next morning. And I dropped the shirt off with 2 hours before closing the day before. That's incredible service. If you live in Magnolia, come here. Prices are very fair.

Great service, cleaning was for my comforter and the quality of cleaning was awesome. I'd…read moredefinitely return and do recommend.

I've have the best experiences here - the owner is so kind and did the most beautiful, quality and…read morefast hem on my 2nd look dress for my wedding. She also got all the stains out of my 3 wedding weekend dresses including my wedding dress - and there were so many!! I highly recommend.

This was my first time dropping my clothes off here. I handed off a pair of expensive dress pants…read moreand a cream skirt with an impossible stain that I tried to get out myself and brought as a last resort before I would have to toss in the goodwill bin. I got my clothes back a week later and whatever magic they did got the mystery brown stain out of my skirt!! 5 stars for saving my skirt honestly. Thank you!