They do a great job with dry cleaning. They were able to remove stains on one of my garments, and the result looked like new. Their service is very friendly. read more

Best tailor in town! I had a pair of jeans hemmed and a bridesmaid dress altered and they did AMAZING work!

Alterations genius is the woman owner. Fixed a horrible situation and then took on some more items. Super nice and really does great work!!! read more

They are the best!! I live up the street so it's convenient but I've always recommended this spot to friends and families. I get all my Jeans tailored here to fit me perfectly and I'm constantly going here for quality dry cleaning. Support this small business read more

I took a lot of clothes that had been in storage. Some had been previously washed when should have been dry cleaners. The owner was meticulous, (although I imagine frustrated with me) she said this was washed, I pressed however many times trying to get the item back to perfect condition. I didn't expect that. They did an amazing job. read more

Queens cleaners are the very best. They do a great job on all my cleaning and alterations. From the first time I visited I never even have to give my name. It's the best service for a great value. I moved out of the neighborhood in 2020 but go out of my way to still visit because I love them so much. read more

I'm new to town and dropped off a winter coat. They took great care of it and were friendly and personal. I had no issue paying with my Visa. I found my new trusted Seattle dry cleaner. read more

So here is my first and last dealings with this business. I went to pickup my pants on Saturday but was un-aware that they closed at 3pm on a Saturday?? So today I called to get the total amount the woman told I me "I think $14.00 my reply you think??? I would assume the owner should know what she charges then she say $14.12 Now I did need to have one pair sewn which when I dropped off she did say 10 dollars extra so Im thinking $24.00 she rung it up and says $39.00!!!!! Im like ??? she then says Oh the pants are 13.00 each but you just told me on the phone 14.12 total I added the 10 so more like 24.00 No apology for the mis understanding no customer service skills at all and if they were not my favorite (2) pair of pants they would have stayed right there. Even though I now live in the area I'll just have to drive back to my former cleaners on first hill to get the service Im use to read more

I called them to ask whether they did laundry or as well as dry cleaning. Simple question right? The guy sternly tells me they only do dry cleaning and immediately hung up on me. He didn't even wait to see if I had anything else to ask before hanging up. How could you possibly expect this place to be anything other than a debacle... read more

We've been using Queens Cleaners for 6 years now. This place is run by an older couple who know little about marketing, but a great deal about how to take care of clothing, how to value customers ,and how to make you feel special. I'll give two examples of what makes them special. First, I've had small tears and stains in garments that I sent in for cleaning without highlighting the damage. I never expected these things to be repaired at no extra cost, but they always have been. Second, on more than one occasion I've gone to pay them on picking up items and have been quickly reminded that I paid ahead of time when dropping off those items and picking up my previous batch. It would be easy for them to double charge me or simply not to pay attention, but that wouldn't be their style. Our loyalty to these folks is high. Lovely people. read more

I've been going here for 3+ years since moving up the street, and they've always done a great job for me. Tailoring, fixing zippers, and dry cleaning are all taken care of here and they accommodate your schedule well if you have special requests. The hours and the easy parking make this especially convenient in the neighborhood. read more

There is so much not addressed in these reviews. 1) listed as dry clean and laundry. No it's dry clean only. 2) 5 day turn around. Wha?? Dropped off 7am Thursday to pickup Monday for... 3) high prices. $7 a shirt. I can get that at a hotel. But at least the quality... 4) no. Sweater with leather patched ruined. They just do shirts and pants. Specifically brought it there for leather, charged $12, wait 5 days and ruined. Best dry cleaner in town? Come on... And finally. 5) slow old payment. My card was stolen online directly after this purchase. I can't say it was their system and in fact I give it only a 5% chance... But wow that's an old slow credit card machine that acted strangely. Never again read more

I've been going to Queens for years now with everything from a basic shirt to an expensive suit and coat. They are always kind, quick, and thorough. I would highly recommend this to anyone. read more

It makes sad to write this update because after more than 5 years of mostly outstanding service, they ruined an expensive sweater of mine and refused to take responsibility. The label says you could hand wash or dry clean, but the fabric is extremely delicate linen weave with metallic appliqué on the outside of the sweater ... common sense would say that applying chemicals to the fabric would damage it ... in fact, they opted to dry clean it vs. hand wash it and all of the metallic appliqué came off in their machine. While I will agree the manufacturer (Lauren Vidal) should have warned against dry cleaning altogether on the label ... these people did not exercise prudent business sense (or even common sense) when making the choice of how to wash it ... hand washing being the obvious most conservative choice for such a delicate fabric. They're also extremely short-sighted here (and actually quite rude to me in talking about the issue - particularly the husband), as the amount to make me whole for the damaged sweater is about the same as 3 weeks of dry cleaning ... they didn't even offer to pay me anything for the damage ... insisting they handled the garment in the proper manner ... in my mind, clearly not. Will find a new dry cleaner - one that's toxin-free and environmentally friendly (such as Jay's Roosevelt which has a pick-up and delivery service). Queens is not environmentally friendly and has no pick-up or delivery service. read more

I'm 5' and, what with the current fashion being pants for tall women wearing high heels, I have to get 6-8" hemmed off almost any pants I've bought for the last 5 years, sometimes even the petite ones. Queens Cleaners is always kind, timely and does great alterations! Love them! read more

I always get my cleaning down here, great turn around time and fair prices. They seems to ways get all the stain out and take great care of my clothes. I also go here when I nee anything altered. Recently I had to have a fairly nice dress of mine brought in, they got it to fit perfectly. The turn around time was about a week and the prices were fair. read more

So far so good. First time I have used their service and everything came back in good order. The woman who was at the counter both times I came in was friendly and very pleasant to deal with. Definitely will come back. read more

They do good work. I have trusted expensive dresses here. My problem (like another recent review) is that I am pressured to pay cash every time I've gone. Red flag for me and now I have stopped going. I believe in paying taxes. If you're okay with paying cash and want a good place to trust that your expensive items will be well taken care of, they are good. I am personally put off by this and it finally prevented me from using them any longer. I've wanted to write this review for a long time now, but don't like writing negative reviews (if you have nothing good to say don't say it kind of attitude), but another recent experience where the business suddenly started asking me to pay cash as well, has brought this up. I'm writing the review in the hope that perhaps these good small businesses will realize they are putting off customers when they do this. read more

Great work and friendly owners. Super quick turnaround times. Tailored a pretty difficult dress for me last minute within 2 days! I will be back and would recommend this place for any tailoring needs. read more

I love this place! They got a mysterious stain out of my beautiful white trench coat (rag and bone...not exactly cheap) and even cleaned every button on the coat I. Case the stain came from them! The lady at the front desk is always super nice and even remembers your name when you come in :) I've sent in multiple items, some with stains, some with missing buttons, some with holes, and they always come back in perfect condition. Also, less than a week turn around time is amazing!!! read more

Moving from NYC, it has been hard to find a dry cleaners that is priced fair and does good work, efficiently. I have had clothes dry cleaned and altered here (jeans, dress pants, and evening gown). It is nothing fancy, but when you want good work done quickly, this is my go-to. read more

I didn't know it was possible to love a dry cleaning business, but I do. Queen's Cleaners on lower Queen Anne is remarkable. Loving care is given to every item of clothing and the personal service will spoil you. Need a repair? Young will mend for you. Need a quick turnaround? They'll make it happen. Need your shirt rolled to remove pet hair like I do everytime I pop in? Young will roll you clean and send you on your way. I love this business. My clothing is always dry cleaned to perfection. But it's the owners who make every visit a joy with their wonderful sense of humor and warmth. Great prices, too. read more

This place is just great - I've come here twice so far and both of the silk tops I've had cleaned had numerous spills and stains on them (gross, I know) but they came back pristine and perfectly pressed. The woman at the desk is a gem..really sweet and when I asked if it was possible to have my camisole ready within 48 hours, she said it was no problem. I apologized for the request and that I wanted to take it on vacation with me that weekend..she remembered and wished me a happy vacation when I picked it up! Happy customer here. :o) read more

Excellent service! After the first time visiting, I got very busy and ended up letting my clothes keep piling up until I was able to bring another load in months (and I mean MONTHS) later. The lady remembered me right away and commented that it had been awhile! Of course, it's the quality of their dry cleaning that really matters. In the year I've been going to them, everything has come out great. They were even able to get stains out of a coat that had probably been set in for a year, after visiting at least two other dry cleaners. HIGHLY recommended! read more

Great price for a clean and press on my wedding dress and it turned out beautifully! Quick turnaround too. The woman there is really nice and professional. read more

Wonderful service and exceptional work, Queens Cleaners is the BEST dry cleaner I have ever used. I've brought in items with difficult stains that were returned in mint condition, and they do excellent mending. They will also remove any pesky pills from sweaters without having been asked to do so! The turnaround time is quick, and the shop owners are always friendly. Love them! read more

Yep - remarkable. I came here because all my friends in the area take their clothes to be dry cleaned here and they all said how cute and friendly the dry cleaning lady is. So, I tried it out. Not only is she extremely friendly and tries to remember your name on the return, she's super quick, does a great job, and is economical! I took a pair of slacks, a few dress shirts, and a dress I needed for a wedding, and she had me come back 2 days later and everything was ready to be picked up - stains removed, dry cleaned, and folded very nicely. The total cost was about 1/2 the price I was used to paying at other places in the area. I am now a dedicated customer. read more

I didn't know what to expect walking into Queens Cleaners, all I knew is that it was near my home and they were open early enough, I went in around 7:30 a.m., for me to drop off my clothes and get to work on time. The owner made my worn-all-winter pea coat shine like new; she even managed to get every single cat hair off of my black coat. Not an easy feat. I am a loyal customer to Queens Cleaners and highly recommend them! I plan on going to her for some hemming I need done as she quoted me a reasonable price! read more

The husband and wife team who run this place are the sweetest ever! The wife is super friendly and is always very helpful. I brought in a cream chiffon dress that had so many stains on it (obviously from a great night of partying) that it took almost 2 weeks for her to finish. I was a bit worried about the long wait, but she did an amazing job and the wait was well worth it. She said she had to clean the dress many times, but didn't charge me extra at all. I also brought in a couple coats that had so much dog hair on them that you would think they were growing dog hair! She was able to have them cleaned and completely devoid of any dog hair in only a couple days! Fantastic! I absolutely love this place and hope my dry clean only clothes get dirtier more often just so that I can bring her more business. read more

One of the best, most prompt and and easy cleaners that I've ever used. The family that runs it keeps a tight ship with a good sense of humor. My wife and I sometimes leave our cleaned clothes too long and they always remind us to come sooner. I've never had any issue with the cleaning - nothing but good things to say. read more

These guys are awesome. I've gone there 4 times now. The woman that runs the place remembered my name after the first visit. I've gone to maybe 10 cleaners in downtown Seattle, some 5-star, and they've all ruined my clothes at some point. My shirts are expensive, and sport coat more so so I'm paranoid about who I take my items to. So far, not a single problem. Service is very prompt. I brought in a shirt today that I just needed ironed and she did it in a few minutes while I waited, no charge. If you have pricey stuff you want taken good care of, go here. read more

My alterations and dry cleaning was ready for pick up as promised and the work looked great. I got quite a few things done and was very impressed with the quality. I'll be going back with any other needs for sure. And they gave me the homie hook up on a few things I missed that needed sewing! read more

Going here for 15 years for dry cleaning, repairs, alterations! LOVE IT! read more

after fighting a losing battle with a mussel, I splashed orange tinted oil ALL OVER my white dress. i IMMEDIATELY chalked it up as a loss and was a bit remorseful as it was a favorite occasional summer dress. seeing my embarrassed and sad face, my friend secretly researched cleaners, paid and dropped off my dress for me leaving me the pickup receipt. with doubts, i went to the cleaners and picked up my dress. was shocked not a sign of orange in sight! she told me she had to clean it three times! i will be bringing everything here, and perhaps trying out their alterations too. read more

The owners are so nice. I arrived in Seattle only 2 days before my wedding. The airlines apparently do not really readily hang your dress as people originally advertised. I needed an emergency press. Luckily this store was right near my hotel and they had my dress perfectly pressed in 24 hours. The service was great. read more

I really can't believe how good these folks are... Having stored clothes during our move to Seattle we found some "mystery" stains on my husband's shirts and on my Vince blouse (which I love). I had tried a different dry cleaner previously in Lower Queen (who was highly rated on yelp). They didn't get out the stains and my husband asked me if they really cleaned his shirts because they didn't look clean. Frustrated, I took to yelp again and found Queens Cleaners. I feel like I found a hidden gem. I pointed out the stain on the Vince blouse to the woman behind the desk (probably the wife) and she made note of it as well as telling me that they will check my husband's shirt collars and sleeves. Boy did they ever. They had to clean the blouse three times to get the stain out but they did it and I don't know what they did to my husband collars but they haven't been that clean since they were new. It was so refreshing to find a business with such good customer service and putting a full effort in their work. I truly appreciated it and hope they keep up the good work because I will be returning. read more

The owners are wonderful and always do a great job on my clothes. She won't dry clean anything that she thinks would damage the item either.

Very disappointed with their service. The shirts and trousers were not properly ironed. The old man was extremely rude. Poor service and horrible attitude. Avoid at all costs. read more

I'm very particular when it comes to cleaning my Burberry raincoat as the last cleaner didn't really take care of it and it came out with more stains than when it went in. After reading the other reviews about this place I decided to give it a try. It seems to be run by a husband and wife team and they did a good job, even removing most of a red wine stain that has set in. The service was fast, dropped off on Friday and picked up on Tuesday morning. The only reason I didn't give five stars is because the way she communicates is a bit abrupt, which was a bit startling the first time. When the conversation has ended she just turns away or hang up the phone, no goodbye or thank you as most people would say to signal an end to the conversation, which makes for a bit of a weird customer experience. But I would go back if I had anything else precious to clean. read more