The business states that they close at 6pm on the door. I arrived at 5:56pm and to my dismay all lights were already turned off and doors locked. I then proceeded to call and left a message in hopes management or the owner could speak with the staff. It turns out it was the owner himself and he attempted to lie to me to cover up. First he said he left at 6:05pm then once ai showed him my call time before 6pm he grabs his phone and sees the call on his end as well. I was hoping for a little empathy or perhaps a discount seeing as it was a $20 uber ride only to find that he decided to close up early. To add insult to injury he lied and was exposed. read more

Terrible service and attitude. Found chewing gum stuck on my clothes. Was told it was my chewing gum and the cashier had even seen that there was gum on the clothes. So rather than charge me for cleaning the non existent gum they left chewing gum on several of my clothes. Was offered a pathetic $5 refund and I still continue to find chewing gum on my hoodie pocket, polo shirt, underwear and tshirt. read more

Friendly, on time and quality service. They have Saturday hours and it's convenient to my office too.

Horrendous service and such awful behavior. I would very very strongly recommend people to not go here. I cannot believe this place is still running. My father took a scarf for dry cleaning at this place. When we got the scarf we saw that it was not dry cleaned ( the staff forgot to do it) or it was done poorly as all the stains are as is. The shop owner told him that if they want another dryclean on this scarf, he should pay once again. When my father told him that he had already paid the first time, and asked them to redo it as they left all the stains, the shop owner threw the scarf along with the two other clothes. He literally threw them on the table towards my dad and said - " do whatever you want. Pay or take away your stuff". He was extremely rude and not at all willing to see that he had returned the garment without cleaning even though it was paid for. He will just not listen. My dad mentioned that there are two partners/ brothers who run the place - one of them is really rude and it seems other people have had the same experience. I am so so angry and cannot believe that they would treat their customer, and more particularly an elderly customer like this, even when they are clearly at fault. Their staff missed dry cleaning and instead of taking it back and correcting it, they are outright misbehaving at customers. read more

Crescent Arms Drycleaning - Sewing & Alterations Near Me - Seattle, Washington

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I can always count on excellent service and my garments looking AMAZING! I've have a few items repaired here as well, and they came back WAY BETTER than I expected! Thank you, Crescent Arms for keeping me looking my best on stage and every day! You are worth EVERY DOLLAR I've spent! read more

Keeping public service in mind, I must retract my original review of Crescent Arms Dry-cleaning. They destroyed a favorite shirt of mine. The shirt was massacred, as if it reperesented a political ideal abhorrent to whoever was in charge of cleaning it. The label on the Ksubi shirt said "DRY CLEAN ONLY." That's why I took the shirt to a Dry Cleaner. They washed it, destroying the material and shrinking the shirt beyond the imagination of anyone but Jonathan Swift! I am devastated. Maybe it was a language problem. The shirt can't be replaced, and to try and get any money back, was a lesson in futility. I need to find a different cleaner. Crescent Arms Dry-cleaning is not the cleaner to use for nice clothes. Sorry to write this, but they slaughtered my shirt. read more

i've used this place for a while and its time for me to find a new one. its hit and miss. sometimes clothes are fine but every other time its either not cleaned well or its damaged. the latest coat they cleaned had burn streaks on the back (white streaks on a blue coat). pants with a stain from the pressing board... not sure what that was. the fact that i have to inspect my clothes every time because i neve know when it will be damages is not good. too bad because its convinient. read more

Great place to have quick dry cleaning done in Belltown. They always have a quick turn around with fair prices. Pretty standard-fare dry cleaner- clothes cleaned and on metal hangers. The only thing I would make sure of is check all your pockets before dropping off as they do not. I left a receipt in my shirt pocket and unfortunately had to pick pieces of paper out of the pocket after I picked up. My fault for leaving it so no negative marks on them. Overall, they are a great value! I'll definitely continue to go to them. read more

Extremely rude customer service and quality of dry cleaning. Visited 3 times and left a stain on shirts during my last visit. When I asked nicely about the reason, the rep got super defensive and was extremely rude. Lots of other options in Belltown and Queen Anne area. Avoid! read more

One of the worst dry cleaning companies I've patronized! I'm the type of guy who wears a lot of button-ups and wears them only ONCE before taking them to the dry cleaners. NONE of my shirts have ever been washed any other way. Super expensive prices & they have overcharged me multiple times. On one occasion the guy actually tried to finesse me out of $3. Never again!! read more

Charged me almost $16.50 for two short-sleeve button down cotton shirts. I guess they call themselves being slick. I hope it was worth it cause I certainly won't be back. I understand having to pay just bit more for certain things when you live in the metro area, but they are just flat out price gouging. read more

Perfect hem for 13 smackers? Really? These folks will even pick up your dirty clothes, clean them, and return them to you. Love it. read more

Always courteous, professional, on time, and reliable. You gotta give it up to the small business owners who provide an exceptional level of service while working hard in the back with intense heat. It's also a minority owned business and they're really good people here. I always bring my suits and sweaters here and they always do a great job! read more

I'm kind of in disbelief by how great these cleaners are. Super friendly guys with reasonable prices, accommodating hours, and quick turnaround. My garments came back in pristine condition, and they were done on time! I couldn't have asked for a better experience. read more

No pricing listed. Prices vary for a simple pressing of a shirt. Sometimes it's 3.50, sometimes its 5.00 dollars. They don't use starch which helps in the longevity of ones shirt but it will wrinkle quickly. read more

If I could give them 2.5 stars, I would. Pros: same day service if you want it. Friendly staff. Cons: expensive. Am I the only person who thinks $16 is ridiculous for a knee-length cotton dress?! When I picked it up, I asked the man behind the counter if that was the usual charge for a cotton dress, he said "yes." There were no major stains, no big spots. That's too high in my book. My quest for an affordable dry cleaner in North Belltown / Lower Queen Anne continues... read more

A total scam. They charge you twice the price for alterations. And they lie to you about the time it takes to get them done.

We liked this place because they had good prices and it was a quick turnaround on our clothes! However, on day of pick up we drove over after work, arriving 7 mins before close to grab our clothes and the business had shut down early. I saw the owner of the shop see me, and then duck once I got to the door. I am sorry but if I were the owner of this establishment and I saw my customer come before close I certainly wouldn't pretend to not be in there knowing that people rely on business's posted hours. The door and google both said they closed at 6 pm. I thought it simply was rude cause he clearly saw me, we took 20 mins to drive over and then when we got in his car he went back to the register. If you'd like to close earlier that's fine but adjust your hours so customers aren't disappointed when they get there. read more

Finding a good dry cleaner in Seattle is like finding a needle in a haystack. Great consistent service and alterations have always been perfect. All the jeans I've had hemmed her have always been a perfect fit and as the previous reviewer mentions, they even pick up your laundry if you are in the area. It's also great that they are open 6 days a week until 7pm for convenience. read more

Great Dry Cleaner. I discovered them when I lived in Belltown. They always took great care of me and my clothes. I have since moved to Pioneer Square, but travel cross town because finding a trusted dry cleaner is difficult and I trust the Crescent Arms. Not only do they do an excellent job dry cleaning clothes, they repair them as well. Recently my dog chewed a belt loop off the left front of one of my favorite slacks. They were able to take extra fabric from the inner part of the pant and replace the belt loop. With a belt on, my dog's destructive work is essentially unnoticeable. To the reviewers who say they don't remember you, my guess is that your lack of personality has rendered you completely forgettable, probably even to your own mom and dad. Since the first time I stepped into the dry cleaner and used their service, they have always remembered me and treated me as a regular and with great service. read more

Crescent Arms Drycleaning - Sewing & Alterations Near Me - Seattle, Washington

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Very happy with the service here, they're quick and offer reasonable prices for a downtown Seattle dry cleaner. If you get your items in early enough in the morning you can pick up same day, which is really nice. They also offer drop off and pick up to my building which is really handy. Would absolutely recommend this place of business. read more

We've been using Crescent Arms for years and they do a fantastic job!! Family owned and operated business, they're very kind and it's always a lovely experience interacting with them. read more

I recently moved to Seattle and needed my suit dry cleaned and this location was very convenient. Pro: the service is prompt and hours are relatively convenient. Con: they tore the seams inside my suit jacket, while it's not visible outside, it's very obvious when you take the jacket off. I went back to the dry cleaner to make aware of the problem I have with them, he said it was my first time there and it was likely broken when I brought it in (which I know is false because I inspected my suit before drop off) He offered to fix my jacket for a fee. I felt cheated and am disappointed with their lack of responsibility. I will be taking my business else where. read more

I've been looking for a fair priced and fast dry cleaner for a while, and this place delivers on fast service! The price varies from fair to a little pricey...but out of the local 5 dry cleaners this is the best one I can find. read more

Crescent Arms Drycleaning - Sewing & Alterations Near Me - Seattle, Washington

Dropped off my clothes on Tuesday -- they were ready by Wednesday evening. Couldn't ask for better timely service. They also offer free pickup and delivery -- and for Men's Dress Shirts a great price for around $1.80 (unlike some other more expensive cleaners, which I have had bad luck with) So far so good... read more

Wow. So in 3 trips - 1) the pants that came with my husband's custom made suit were swapped out for another pair that were way too small, obviously not his original pants 2) a romper of mine with some hand stitched beading was torn and 3) a random sweater that wasn't mine was included in with my pieces (I promptly brought it back to the shop) They are nice enough. But 3 strikes, and we're never going back again. read more

Quick turnaround and great quality. My go to neighborhood dry cleaner

They ruined the pants on a $800 suit of mine. The owner would not even refund the amount I paid them. Do not go here under any circumstances. Extremely rude... read more

How many dry cleaning businesses in/near downtown offer same-day pickup at relatively low prices? I cannot think of another place other than Crescent Arms. Conveniently located in lower Queen Anne, Crescent Arms is open every day except for Sunday with extended hours. I see no reason to have any other business take care of one's dry cleaning. read more

Charged me $60 for a load of laundry, basic clean and fold, could not understand his broken English. Took over 24 hours and ruined an under aurmor sweatshirt and shrunk a Columbia fleece. Stay clear. I would go done there but I would probably beat that guy. read more

In short, this cleaner started servicing our community a few months ago. I love the free pick up and drop off! Reasonable prices, quick service and my clothes look great! Frequently, they provide same day service! Highly recommended! read more

My drycleaning always comes back beautiful. I have used them for laundry services, too. These also come back looking great. But the prices, whoa, $25.00 for a flannel duvet? Queen sheets, top and bottom and two pillowcases, ouch -- $32.00. Pure cotton or egyptian cotton wrinkles and they are difficult to do, thus, laundry service. Am I out of date or are these prices out of the ballpark? read more

Very good customer service. Best Dry-cleaner in NW Belltown.

Helpful and courteous! Open early and on time. Quick turn around with alterations too.

Low prices and really fast. Did a good job on my shirt and pants. Considering the lack of options nearby, I would definitely recommend this.

I am an apartment manager and have used cresent for the last 5 years. I have brought them with me to several buildings that I have managed over the past years. I offer dry cleaning services through cresent to each of our residents. This is a great service that I am able to offer to our residents with free pick up and drop off of drycleaning. In downtown every mundane task like dry cleaning that can be eliminated is always a bonus! They provide you with a laundry bag that makes sorting dry cleaning from normal laundry super easy. With one drop of a bag to the leasing office my clothes return 24 hours later cleaned and pressed. Love them. read more

Haven't experience such a rude behavior ever. Their minimum price to deliver keeps changing. On asking why so, the person mentions that its his business and he has right to decide when he wants to deliver and when he can't. As I was a regular customer, I had their bag which I used to drop my clothes. As I decided not to get it dry cleaned from him anymore, he asked me to return his laundry bag. He was always rude but I still kept on going to him because of convenience. But since my last experience, I would never recommend this place to anyone. Not sure if they would really take care of your clothes or respond right if there are any issues. read more

Do NOT take any alterations here, they sewed my two dress straps together and when I brought it back, the lady who did the alterations said she doubled checked it after finishing the alteration (very defensive attitude) and didn't take any accountability for her mistake. On top of that, she wanted to charge me for her mistake. On regular men's dry cleaning, they have great prices compared to other Queen Anne dry cleaners. However, when they miss an easy spot on a shirt, the lady makes it difficult and does not want to take accountability. Also, when they misplace one of your clothing, they have you wait 3-4 weeks for them to find it. Then they tell you to purchase the same shirt and bring the receipt in....what about bringing in the previous sales receipt of the shirt you lost and having them reimburse you. They said NO. WTF? The lady has poor customer service skills. Go to the younger gentlemen, or manager, if you have any issues. Good luck! read more

They are terrible! The worst quality dry cleaning. They shrunk my shirt and would not give me a credit or anything for the shirt. Apparently you need to try on everything you get back from them to check that nothing has shrunk before it's too late! I decided to try this place because it was closer after I moved, but now I'm going back to Wallingford Dry Cleaners. It's a bit of a drive but they are well worth it! read more

Every time I visit the place I leave thinking that they take pride in their work. I've never had a problem here. They do a great job and the prices are good. read more