This review is for my carpets in my car. I stopped by and asked for something small that wouldn't…read morebe worth the time for most businesses. I only needed the passenger side carpet cleaned due to me trying to clean it myself after messing it up. They got me in the next day and did a fantastic job. They even asked me to come back in a few days bc there is a machine they wanted to use that wasn't available at that moment. They already did a great job, but I'll bring it back so they can do it anyway. Friendly staff as well. Thanks guys!

I have only used them twice and each time my items ended up looking yellow and dingy, and dirtier…read morethan they were before. Despite my complaints they insisted on charging me full price for the service. To them, the customer is always wrong.

Plenty of machines here, and different sizes to handle large loads like comforters which is nice…read more The cost wasn't too bad, but there is only one coin machine that works, so bring your own quarters to play it safe. Other than that the machines were clean which was awesome. No gum or shmutz on my clothes.

Customer service and promptness. Responsive individuals with…read morelatitude to make decisions.

I rarely need professional dry cleaning services. But after reinforcing the buttons on my college…read moreaged son's wool peacoat, I realized that it needed a major overhaul after sitting out on a chair for quite some time. I used my trusty Yelp app and looked at reviews for businesses located in both Seattle and Shoreline. I decided on Sunshine Cleaners in Seattle's Wedgwood neighborhood based on the solid reviews. It's helpful that they have an adjacent parking area since they are located near a very busy intersection and thoroughfare. I brought in both his wool peacoat and one of my dressy business jackets with intricate detailed threading. I was greeted promptly, items assessed, contact information collected, and a cost estimate stated as I was handed a claim ticket. I returned a few minutes after the stated date and time on the claim ticket a few days later. Note - I wasn't in a hurry and didn't need it expedited. Both items were ready on hangars and plastic covers as promised. The price was very reasonable, both items were undamaged and looked great! And bonus, without that distinct dry cleaning chemical smell I recall from items taken elsewhere years ago. Convenient, professional, prompt service experienced with my first visit!

Great, friendly local gem. My go to for alterations done well and quickly. A bit pricey, but well…read moreworth it!

I contacted Seattle Express Cleaners to clean my wedding dress, which had sat in my closet for…read moreabout 6 months with no prior attempts at cleaning off the dirt, sweat, makeup, and other stains from my wedding day. They were extremely quick to respond to my inquiry via texting, asked great questions to get a sense of how much cleaning the dress would need (they requested some pictures of the stains up front), and gave me a quote for the cost that I felt was very reasonable. The pickup and drop-off part of this service is AMAZING, especially for someone with a busy schedule! They scheduled pick up at my house within a week despite having a high demand for wedding dress cleaning at the time, and sent me an update about what they were planning to do once they had their wedding dress expert take a look at the dress. Their turnaround time was much faster than I expected and they even sent pictures right after the cleaning was finished so I could see how well it came out! I had not requested a steaming since I didn't have plans to use the dress again anytime soon, but they did one complimentary for me which made the dress look absolutely stunning and like it was brand new. There was not a single residual stain left and the dress did not smell like anything - it was just perfectly clean. The final cost of the cleaning was exactly what I expected from the quote and I felt it was incredibly reasonable for the amount of cleaning they had to do, the speed and very high quality of service, and the helpful communication throughout the process. I was 100% satisfied with the end result and would absolutely recommend their services to anyone!

I reached out to this service over email because of an issue and received an incredibly unhelpful…read moreand unempathetic, less than a full sentence response back. Will not ever use this service just for lack of decent customer care. Edit: It's funny that the response to my review got more of an explanation than the email (which for the record was left at "Sorry there is nothing we can do with dye transfer.") My inquiry was not rude in any way and warranted a more thoughtful reply. It is absolutely within my rights to leave a 1-star review as a reflection of my experience with a business's subpar communication. If you look at the other low reviews for this business, you'll see a pattern of poor communication skills. Service isn't just left at the product. It goes all the way to effective communication, of which this business has none, other than to double down and defend themselves anytime someone has criticism.

Have been doing a weekly service for our family - excellent service at a very reasonable price.read more

They replied to my initial request quickly and I'm looking at them handling my Laundry service…read more They replied to my initial request quickly and I'm looking at them handling my Laundry service He messaged me about 12 hours after picking up my clothes with an ETA showed up and this man is the Laundry terminator he will be back. My practice is growing so I need to spend less time doing laundry and busy work so I'm gonna farm out these items to save myself some time and I love not doing laundry. Excellent value for the time and quick poof clean clothes value.

They did a good job I wish I would've told them I don't dry…read moremy shirts but that's not their fault. Good job Highly recommended

Laundry Out responded to my request for service by saying they could not accommodate my request…read morewithin the desired time frame. I selected the "flexible" option from the project survey on Yelp. I responded and said my timing was flexible but never heard back. On the plus side, I'm now a client of a competitor on the East Side ( Snoqualmie Suds ). They are responsive, professional and provide great service. I found them from the same Yelp project request.

I think my husband and I have about five cleaners we're now using, lol, and we just added this one…read moreto the rotation. Took in a few things, everything was cleaned well including a couple hard to get spots that were not cleaned the last place I took them too, which kind of surprised me. Good prices and good time frame to get our stuff. Welp, now we have six places we're using, lol.

Let me say right up front - dealing with staff was excellent. My rate reflects my decision to take…read morea precious hand-sewn cotton quilt to remove a tiny coffee stain. This is a 50-year-old heirloom where each piece has a story, and it is an ongoing project. Given there were signs everywhere emphasizing their no-strinkage safety with cotton fabrics, I stupidity trusted it. It returned shrunk, each tiny piece slightly smaller and buckled, therefore not matching the ongoing work at home, and many pieces ripped off. AND the tiny stain still remained. I had a near heart attack. Staff insisted they could "fix it". I returned take 2, stain still there, but quick shoddy repair of ripped pieces and they (kindly) insisted I did not have to pay for their mistake. Then, I spent 2 weeks at home re-calibrating to the shrunk piece, and another week removing ruined torn pieces (some were over a 100 years). Lesson learnt. NEVER take a vintage piece to any dry cleaner! A month on, I was still working on repairs.

Do NOT come to this place for alternations. I came with a wrap dress that I needed hemmed for a…read morewedding that I was going to. I brought the shoes I would be wearing for it and the owner and I agreed upon a length about 1 inch off the floor so it wouldn't touch the ground. She was pretty curt on the phone but I didn't think much of it. I came 2 weeks later to pick the dress up and when I got home and tried it on, not only was it too long and dragging on the floor so I couldn't walk in it, but it was also visibly uneven. So much so that my roommate instantly noticed it when I tried it on. I called and the owner insisted that I come back to show her the problems, so I did so. What followed was one of the worst experiences of my life. The instant I got there and explained my issues with the hemming, she began yelling at me. Literally screaming for 20 minutes straight as she argued with me that I told her the wrong length and that the unevenness was a factory defect, not her fault. She also claimed that no one had ever complained before, which I seriously can't believe. I can't express enough that she was literally yelling at me. I paid $90 for this hemming job. Once she seemed to lose her patience, she started asking me if I didn't understand her English. My parents are first generation immigrants. I grew up with "broken" English. The fact that she would start accusing me of not understanding her English and yelling at me instead of acknowledging her mistake really shows that she doesn't care about her customers. She also tried to guilt me, saying that my dress had a ton of fabric and it was so difficult to hem. Again, I paid $90 for this, presumably because it was so much yardage. She offered to fix it for extra cost but why would I agree to that. Again, I paid $90 for just hemming, not to mention was yelled at. Overall a horrible experience and I would never come here again. Edit: The employee's son called me and asked if he could do anything to make this up to me. He was very nice and apologetic but again only offered a rehem for 50% of the original cost, which I was not comfortable with taking due to the quality of the initial hem. It's great that they are a family-run business but I would still not return.

Who takes cash only in 2021? I was told they don't take…read morecards due to the "fee". I hope that works for them.

Wanted to pay for my mother laundry service for the year. I went into the place there were 2 people…read morebehind the desk on a computer. I asked if there was a card or something I can scan to see the prices or their website. They informed me NO. Ok Didn't know the name they were not too helpful. Felt as if they didn't even want my business. Harsh reality. I appreciated them to show me to not spend my hard earn money their because they truly do not want us in their establishments let alone talk to us.

Very clean and safe. Went during a weekday and there were washers and dryers available. Different…read moresized washers depending upon the size and amount of your items. Owners in front were very helpful with instructions. App was easy to use. I'd return without hesitation.