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Windermere Cleaners

5.0 (8 reviews)

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11 months ago

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2 years ago

Friendly people and great service! We have been going to Windermere Cleaners for years and have never had an issue.

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4 years ago

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8 years ago

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9 years ago

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7 years ago

Excellent customer service, plenty of parking, friendly staff and very impressive cleaning. I can't imagine why I would go anywhere else.

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8 years ago

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15 years ago

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Seattle Express Cleaners - Before

Seattle Express Cleaners

(178 reviews)

$$

Downtown

I contacted Seattle Express Cleaners to clean my wedding dress, which had sat in my closet for…read moreabout 6 months with no prior attempts at cleaning off the dirt, sweat, makeup, and other stains from my wedding day. They were extremely quick to respond to my inquiry via texting, asked great questions to get a sense of how much cleaning the dress would need (they requested some pictures of the stains up front), and gave me a quote for the cost that I felt was very reasonable. The pickup and drop-off part of this service is AMAZING, especially for someone with a busy schedule! They scheduled pick up at my house within a week despite having a high demand for wedding dress cleaning at the time, and sent me an update about what they were planning to do once they had their wedding dress expert take a look at the dress. Their turnaround time was much faster than I expected and they even sent pictures right after the cleaning was finished so I could see how well it came out! I had not requested a steaming since I didn't have plans to use the dress again anytime soon, but they did one complimentary for me which made the dress look absolutely stunning and like it was brand new. There was not a single residual stain left and the dress did not smell like anything - it was just perfectly clean. The final cost of the cleaning was exactly what I expected from the quote and I felt it was incredibly reasonable for the amount of cleaning they had to do, the speed and very high quality of service, and the helpful communication throughout the process. I was 100% satisfied with the end result and would absolutely recommend their services to anyone!

I reached out to this service over email because of an issue and received an incredibly unhelpful…read moreand unempathetic, less than a full sentence response back. Will not ever use this service just for lack of decent customer care. Edit: It's funny that the response to my review got more of an explanation than the email (which for the record was left at "Sorry there is nothing we can do with dye transfer.") My inquiry was not rude in any way and warranted a more thoughtful reply. It is absolutely within my rights to leave a 1-star review as a reflection of my experience with a business's subpar communication. If you look at the other low reviews for this business, you'll see a pattern of poor communication skills. Service isn't just left at the product. It goes all the way to effective communication, of which this business has none, other than to double down and defend themselves anytime someone has criticism.

Big W Cleaners & Alterations

Big W Cleaners & Alterations

(28 reviews)

$$

University District

Do NOT come to this place for alternations. I came with a wrap dress that I needed hemmed for a…read morewedding that I was going to. I brought the shoes I would be wearing for it and the owner and I agreed upon a length about 1 inch off the floor so it wouldn't touch the ground. She was pretty curt on the phone but I didn't think much of it. I came 2 weeks later to pick the dress up and when I got home and tried it on, not only was it too long and dragging on the floor so I couldn't walk in it, but it was also visibly uneven. So much so that my roommate instantly noticed it when I tried it on. I called and the owner insisted that I come back to show her the problems, so I did so. What followed was one of the worst experiences of my life. The instant I got there and explained my issues with the hemming, she began yelling at me. Literally screaming for 20 minutes straight as she argued with me that I told her the wrong length and that the unevenness was a factory defect, not her fault. She also claimed that no one had ever complained before, which I seriously can't believe. I can't express enough that she was literally yelling at me. I paid $90 for this hemming job. Once she seemed to lose her patience, she started asking me if I didn't understand her English. My parents are first generation immigrants. I grew up with "broken" English. The fact that she would start accusing me of not understanding her English and yelling at me instead of acknowledging her mistake really shows that she doesn't care about her customers. She also tried to guilt me, saying that my dress had a ton of fabric and it was so difficult to hem. Again, I paid $90 for this, presumably because it was so much yardage. She offered to fix it for extra cost but why would I agree to that. Again, I paid $90 for just hemming, not to mention was yelled at. Overall a horrible experience and I would never come here again. Edit: The employee's son called me and asked if he could do anything to make this up to me. He was very nice and apologetic but again only offered a rehem for 50% of the original cost, which I was not comfortable with taking due to the quality of the initial hem. It's great that they are a family-run business but I would still not return.

Who takes cash only in 2021? I was told they don't take…read morecards due to the "fee". I hope that works for them.

Windermere Cleaners - laundryservices - Updated May 2026

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