Never again. While the food itself was good, the service was among the worst I've experienced. We ordered tacos that were brought to the table without plates. After requesting plates, silverware, and napkins, none of those items ever arrived, leaving us to eat without basic utensils or proper place settings. We also ordered water and were told there would be a charge, which was fine--but the water never came. Unfortunately, that was only one of several service issues we encountered throughout our visit. Good food can only go so far when the overall dining experience is this frustrating. Based on the lack of attention to customers and poor follow-through on even the simplest requests, I would not return and cannot recommend this restaurant. Save yourself the disappointment and choose another venue. read more

The Genre is always going to have a customer in me. The parking situation was a little hectic but that was due to the school graduations happening. Their parking is $5 which isn't bad for downtown. When you walk in, you are welcomed with good music, good vibes and a dreamy blue light that makes any skin look good. (Think Belly, ifkyk). Went for my besties bday party so we were set up in the back in area where they called it the "Garage". It was a very nice space and open up to the outside area too. They did have a bar setup but no bartenders, made drinks in the front. The Food!!!! 10/10 and I will solely keep going for that fried catfish. My whole table had them. 1-2 pieces on catfish each. It's that good. I got some tenders with fries and a side of the spicy honey gold sauce. Best sauce that I had in awhile. Our waitresses Kim & Patrice were phenomenal to us the entire night. Anything that we wanted, we got it. For a Saturday night, they were on point with the service. The Chef also keep checking in on us too and that's something you typically don't see. Going the the bathroom, you can see artwork displayed. The bathroom has mouthwash as well. Perfect for ending the night. read more

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Came here on a Saturday for a floral class taking place in the back. The class started at 4:30, and I arrived around 4:15 and waited in the parking lot. They do have their own lot, and parking was $5 for Genre customers, which was convenient. When I went inside around 4:30, it was pretty quiet--no music or activity--which was a bit surprising since the class was scheduled to start then. Shortly after, a gentleman came up front and let me know the earlier floral class was running over. I was invited to take a seat and given a menu in case I wanted to order while I waited. Ordering is done through a tablet kiosk right by the entrance. I can see how that might be a bit inconvenient if it gets busy, but it seemed to work fine during my visit. I ordered the 1-piece catfish with a side of okra. I was told it would be whole pieces, but it ended up being a large filet--which was still perfectly fine. My food came out in about 15 minutes. The catfish was a great size and fried to perfection--crispy and flavorful. It was served over a bed of okra, which unfortunately was a bit overcooked, so I didn't eat much of it. Overall, I'd rate the entrée a 7/10. I skipped ordering a drink since beverages were included with the floral class, and they actually brought me one while I waited, which I appreciated. I also noticed they offer hookah, which adds to the overall vibe. Once the music was turned on, the atmosphere really picked up and felt much more lively. I'd definitely come back to try more items on the menu and experience it during a busier time. read more

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May be the best restaurant in Memphis. Came here with a large group. Everyone ordered different items off the menu so I was able to taste a lot. I was not disappointed! Everything was outstanding. The food taste was incredible and the service was top notch! I highly recommend trying this place out if you have never been. Personally, I ordered the salmon and grits. First bite and the tastebuds were dancing. Another favorite was the egg rolls. Keep up the good work! read more

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This was my first time visiting The Genre! I went right at opening, so we were able to seat ourselves. The server immediately came to our table and gave us water and took our drink order. I had an apple martini. They normally don't serve those, but he made it for me and asked me to taste it. If I didn't like it he would've remade it or given me another drink, but it was actually delicious! Next up was our appetizer and food order. Keep in mind we went for 901 Black Restaurant Week, so the menu was curated. I had the catfish and broccoli. The catfish was dipped in the 201 (honey hot Cajun) sauce. It was so good! Let me just say this is some of the best fried fish I have had and they were huge! I enjoyed every bite of it. The broccoli was delicious and flavorful as well. I'm already looking forward to my next visit. The ambiance was really nice as well. It's small, but packed with lots of soul. The artwork, Memphis themes throughout, and the music feels like southern comfort. The patio area outside is also nice. I love the lights and space. Keep in mind that this is directly across from 201 in the downtown area, so parking isn't free. Also they are in a shared space, so you have to walk out the back to get to the restroom. Overall, this is a nice spot to get food and drinks. read more

The Genre - Southern Near Me - MEMPHIS, Tennessee

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The food was not good. Soggy. When visiting the food truck, the food is usually hot, fresh, and decent. But when visiting the restaurant, it's not made with any care or concern for quality or customer satisfaction. The prices are too expensive for inconsistent and below average food quality and taste. read more

The Genre - Southern Near Me - MEMPHIS, Tennessee

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Got a bill on my cc from this place. I'm guessing it was from a food truck vendor at an event i was at in Fl... Don't see anywhere on their site that they have food trucks... I bought a smash burger and fries,the food was excellent! read more

I met some friends here and it was okay. The service started off great but as the night went on it declined a bit. The wings were okay. The sauce was good but they could have been fried longer. I suggest just ordering a drink and not getting the 2 for 1 specials. The drinks tasted like koolaid literally. I ended up ordering shots to make it better. I did like the vibe tho and the Dj was really good. They also had karaoke the night I went and it was fun. I will visit again because now I know what to expect and not order. read more

The Genre - 10 Party Wings and Fries - Southern Near Me - MEMPHIS, Tennessee

Visited Memphis with a large group and the owner Lenard and his staff were very accommodating to our group. The music selection was perfect, the drinks were good, and the wings I ordered were great as well. If I'm ever in Memphis, I would definitely visit again! read more

Went for karaoke night, with dj. Arrived close to 715, di setting up and testing equipment. Called it at nearly 9 after just endless turntable and calls that karaoke would "start soon." Now, some may say that "it's dj night and karaoke, so you should expect a dj." Cool. Is a dj just a guy who plays a series of music videos on the screens and occasionally throws in a record scratch? It was literally like sitting in a college dorm with a guy really excited to be "a dj." Food was expensive to sit bored as hell for two hours. The server was very nice. Sitting in "the garage" with industrial fans blowing on us was not a great experience. Until they can get it straight, it's not worth going off of Beale, because at least on Beale, you're gonna get live music and AC. Thankfully I didn't have to park but even their menus scream "pay for parking" at you. I debated between this place and another bar doing karaoke tonight and I made a huge mistake. read more

The food was fantastic. The shrimp was cooked and seasoned perfectly. The fried okra was very close to my grandmother's okra. The only thing missing was a wine selection. Worth the trip! read more

It was Monday, day one of State Jury Duty, and three of us head to Genre Restaurant for lunch. Its a quaint restaurant with a musical theme and Memphis vibe. The service was fast and efficient; menu was a QR Code at the table and Servers had handhelds to show your bill and take payment. We enjoyed Fish & Potatoes, Fish & Grits, and a Southwest Egg Roll. All were very good, but the fried catfish, cheese grits, and egg rolls were EXCEPTIONAL! Downtown Memphis has a lot of great food options, but Genre Restaurant offers such a unique experience I will definitely be back soon. read more

I came here for okra and a drink and I'm still here THREE hours later lol! It's a youthful spot, truly apart of my culture and the current service is always great. I heard they are serving brunch now...if that's your thing you might want to get ahead of the crowd! Fell in love with them via the food truck so I'm glad to know the brick and mortar is alive and well! read more

The Genre - At "The Garage"! The newest edition to The Genre! - Southern Near Me - MEMPHIS, Tennessee

The drinks and food were amazing! The server was so friendly and attentive!! Thank you all so much for the wonderful atmosphere and hospitality. read more

Really good wings! You are reminded at all times to pay for parking. Don't ignore that. Our server was on her first day. She was really nice and was honest about what she had tried. She recommended basically everything she had already tried. She was spot on with the wings. I got the hot with lemon pepper extra crispy. The fries were also good and hot. The burger was plain with just cheese although we asked for everything but onion. Not sure what that was about. The name of the burger makes you think it's going to be fully loaded. We had the exact opposite experience. We both ordered strawberry lemon drops. Our drinks were good, but I should have said no strawberry. It was too sweet. If that's what you like, you would love it. The music was good and we enjoyed the music videos playing all around. Very small spot but nice atmosphere overall. read more

The Genre - 10 Party Wings (Dinner) - Southern Near Me - MEMPHIS, Tennessee

I've known The Genre to be a restaurant as I used to follow the LNB Twins on social media some years ago & was ecstatic to try them out for Memphis Black Restaurant Week! It's truly amazing & so inspiring to see what they've created over the years! (Thanks y'all for showing us it's possible w/ dedication and consistency!) We went for their Sunday Brunch and we are ready to go back ALREADY! First things first, PAY FOR PARKING! It's simple to download the app and make it work. It was about $5.35 for 4 hours worth! Totally worth it especially if you're gonna do some downtown exploration. Your car will be safe, it's across from 201 and there's plenty of spots available. TIP: Get there when they open, or you'll be waiting. It's WORTH the wait if you do! We arrived first & ordered the Golden 201 Wings (Hot Honey Cajun) wings and The Dolph Cocktail. WINGS: They were fried to perfection! Memphis is known for their honey gold/honey hot flavors and this restaurant didn't disappoint! They retained their heat for a GOODT 45minutes yall, no lie. The fries were seasoned very well and they portions of both the wings and rows are WELL WORTH the price. THE DOLPH Cocktail: Presentation 10/10 Flavor 10/10 It's JUICE, iykyk This cocktail was flavorful, it was definitely a blueberry lemonade type of drink! Next time we'll take 3 please!! YES, it's that good! Dolph would approve Overall, my experience @ The Genre was amazing! The DJ, CodyGrand - The Man that Can did is thang and had everyone rocking from the time they parked their car, alllll throughout their meal, til they drove off! Ambiance: 10/10 Food: 10/10 Presentation: 10/10 Timing: 10/10 Yes, the have indoor AND patio seating! GO GET YOU SOME FOOD MANE!! read more

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Food is mediocre. Drinks are pretty decent. Forget ordering the margaritas & 2-4-1 option, it's weak. Vibes are great. Place was practically empty but music was a huge bonus. 18% to every check automatic. Drinks are non refundable , if it reaches the bar. Great space. Looks beautiful. Be prepared to spend a little more than you want. Seems to be family owned so don't be scared to ask questions, they're great at assisting. 7/10 (Karaoke) NO SUBSTITUTIONS OR CHANGES. Reviewer: Table of 4. 3 appetizers, Egg rolls, Spinach & Artichoke Dip, Mozzarella Sticks. 2-4-1 Drinks, and our bill came up to just under $80. read more

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Best customer service! Shout out Erica and Kassie and the owner was amazing! Everything 10/10 read more

Amazing food. Great atmosphere. Good service. Highly recommend!!!!!!!! Visit if you're in The Memphis area.

I had a wonderful experience at this black owned establishment. The atmosphere was great, service was exceptional, food was delicious. I absolutely recommend the catfish & grits. The drinks were pretty & tasty. It's not a huge place but that doesn't take away from anything. It's a cozy feeling. Brunch with music & hookah equals great vibes for me! read more

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Food was good, service mediocre. The menu (pictured) has fish and breakfast potatoes listed so we ordered that. When fish and fries arrived, I said "were there no potatoes?" And the waitress looked me dead in the face and said, "it's the same thing" LOL! Like what a wild thing to say. If you went to McDonald's or Wendy's and they served your burger with breakfast potatoes, you'd be like, "uh??" She didn't apologize for not mentioning it or offer to substitute anything LOL. Service overall was a bit slow which is normal, but her not mentioning a menu item was unavailable was a major point deduction for me. I won't be back unless getting take out, but try for yourself. Catfish was good. Mimosa tower has 2 bottles of champagne. read more

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We came here during their soft opening and I was really impressed with how delicious all the food was that we ordered. My favorite thing was their Buffalo chicken sliders and good lord, they were wonderful. We tried a whole bunch of food that night -- had some fish, chicken tenders, several different types of sliders, onion rings & fries and every bit of it was good. Employees were friendly. This is a little tucked away hidden gem but once you find it I bet it'll be worth a try! read more

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Title: Beware! Terrible Experience at The Genre Review: I recently had the misfortune of visiting The Genre , and it was by far one of the worst experiences I've ever had. From start to finish, everything went horribly wrong. I feel compelled to share my experience to warn others about the sheer incompetence and lack of professionalism I encountered. Firstly, the staff atThe Genre were rude and unhelpful. It was as if they couldn't be bothered to assist customers or answer basic questions. The employees seemed disinterested and dismissive, making me feel unwelcome and undervalued as a customer. Furthermore, the store was an absolute mess. The aisles were cluttered and disorganized, making it nearly impossible to find what I was looking for. It was clear that no effort was put into maintaining a clean and inviting shopping environment. The lack of care for the store's appearance was evident throughout. To add insult to injury, the products I purchased were of shockingly poor quality. Not only were they overpriced, but they also fell apart within days of use. It was evident that The Genre prioritizes profit over providing customers with reliable and durable goods. In terms of customer service, it was a complete disaster. I attempted to reach out to the store's customer support multiple times, but my calls were consistently ignored or met with unhelpful and dismissive responses. It's clear that XYZ Store has little regard for addressing customer concerns or providing any form of satisfactory resolution. Overall, my experience at The Genre was a complete nightmare. The unhelpful staff, disorganized store, low-quality products, and nonexistent customer service left me feeling frustrated and cheated. I would strongly advise anyone considering shopping at The Genre to think twice and explore other options that value their customers and provide a positive shopping experience. And the food gave me food poisoning. read more

The Genre - Southern Near Me - MEMPHIS, Tennessee

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Food was great atmosphere was nice mimosa tower was fye parking was cheap the time of day was not crowded

Menu nothing available Parking was 5 dollars to even get it Finished paid for parking. Had ji paper menu. Literally had 3 things we could order. No burger? Really. read more

We ordered through door dash last night. The food came fast and it was excellent! The catfish was huge and seasoned perfectly and southwestern egg rolls didn't even need the dipping sauce. Will definitely try it again. read more

Service Was Fast , Fish And Grits Are 10/10 Bomb ! Waffles Were Delicious. My Server Was Very Helpful & Resourceful .

Came from a horrible hotel experience and wanted good food and although it looks sketchy I'll risk my life for good food lol. Any who it says they're open until 2pm. After checking locked doors they are not. ....also...the parking signage read more

The Genre - Southern Near Me - MEMPHIS, Tennessee

If I could give this place a zero, I would. We had an awful experience. The wait was over an hour. The drinks came out 30 minutes after ordering them. We only received 2/3 drinks ordered. We all ordered the "premium" alcohol up charge and there was no way there was alcohol in any of the drinks. The 3rd drink came after the second appetizer. The first appetizer, mozzarella sticks, came out cold. The third appetizer came out after our entrees. All ordered at the same time! The shrimp kebabs were OVER COOKED AND HARD and served over a mound of green beens and two slices of pineapple. The jerk chicken was just seasoned chicken with no jerk spice and also came over a mound of green beans and two slices of pineapples. Our third entree came out 20 minutes after the other two entrees. 0/5 or 0/10 would not recommend. read more

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Free parking is limited and very hard to turn into small lot. Pay parking on the back. Restaurant is down the alley, so tough to see from the street. Very small restaurant. But maybe when the weather is nice, sitting outside will be better? Menu is very limited and portion sizes are small. Not the best value. read more

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Gosh! Where do I start?! Warmth hit me smack dab in the face upon entry of this super chill bistro! Then no less than 3 (count 'em three!) smiling humans greeted me like I was a star. And in moments after several more "how are you's", I was seated and served my (affordable) requested beverage within minutes. All tables occupied and all of us frequently and genuinely) tended to. Familiar old school music soothed my already tired soul as I just sat and drank a perfect cranberry mimosa and thought about the way of this world lately... Not too loud. Not too quiet. Just right. Finally. I'll be back. read more

Food is delicious, service was great, great Sunday Brunch vibe. The presentation and taste was superb for the chicken and waffles. Servers were attentive to out group's needs and request. One of our group members had the fried catfish and it was great, it will be my choice on the next visit. Highly recommend! read more

Food was really good I had salmon and grits with a side of waffles. Service was worse than terrible. Waited 30 minutes for our order to be taken in which I had to raise my voice to get the waiter attention who kept walking right past us. They quickly served ppl at the bar who walked in after us my boyfriend walked up to the bar hoping to get someone attention but kept getting ignored by the waiter. After i finally got the waiter attention he said he have to tell someone else to take our order for whatever reason and proceeded to walk back and forth around the restaurant. Another 10 minutes go by and I had to tell the lady who sat us down that we still didn't order our food she was surprised so that indicated that the waiter never informed her we were still waiting. She finally took our order didn't offer anything for our time being waisted and we had to wait almost 15 minutes for a mimosa that was very warm once we got it. We finally received our food in which I was very satisfied with but sadly the poor service overpowered the good food. Then once we got the check they had the nerve to already include gratuity for a two person table on top of a service fee this is why waiters think they don't have to have good customer service...they're already getting paid read more

Good food, made to order. I don't mind a wait on fresh food. Perfect place to go for good food and drinks and music but not too clubby read more

Went to the 1 year anniversary Sunday. Had no idea this was an outside event. Did not also kno tht general admission was first come first serve as far as the seating. Ordered a strawberry Hennessy for $15 first off why did the bartender hide the cup when pouring the "alcohol". The cup looked like it was maybe 6oz. There wasn't a drop of liquor in my drink. It tasted like strawberry juice and last but not least The owner came around and gave those that had reserved and vip seating a free shot. Why couldn't everybody get one. We were all there to support your establishment. Needless to say this was a first and last visit for me. read more

Went to The Genre during Juneteenth weekend to support a Black business and it wasn't my ideal first visit. Food wasn't bad but service wasn't good. Probably won't return. read more

Excellent food and the staff is so friendly. I had the catfish w their special sauce and highly recommended it. They opened for lunch for our volleyball team and were so accommodating. read more

The Condados at the Noblesville, IN location is thee worst! We entered the restaurant and no one acknowledged us. We sat ourselves, and after being there fifteen-minutes, no one told us that a server would be with us. In addition, I had my elderly grandmother with me, and no one bothered to offer a drink of water, nothing! It was not until I said "excuse me" to a server and I said it three times. She blatantly tried to ignore me, and turned around as if I was bothering her. I asked if we had a sever and she had a look of disgust. I instantly told my grandmother to get up, I don't need to beg anyone for service! Teach your servers to respect and recognize all servers. As I was leaving, I made sure to take a photo of the location. One of the other male servers was looking. He never addressed us as well. He entered the restaurant from the patio location and never said a word. Only reason he helped one lady was because she had a DoorDash order. Never again! read more

I've visited the genre a few times I get the chicken and waffles the waffle is perfection the chicken tenders are super small then they give you 2 kid like tenders the service is straight they just take a little minute to bring something you asked for back to the table . Now my hubby got the lamb grits and waffles I wish I had taken a picture I am not kidding the lamb was so darn small like the size of a chicken nugget! Their food is good but their prices do not match the qty they charge you regular prices for small portions when we left my hubby was still hungry and that's crazy even their drinks cost $12-$15 but they put most of them in those flute glasses so you're not getting as much to drink their little ways of operating charging regular prices for small portions will hinder their progress as a business now this is my opinion... I don't think we really have to pay for that parking I think they (The Genre) get that money...Between small portions, small drinks, paying for the parking which is probably not mandatory, the establishment pocketing some of the gratuity instead of giving it all to the staff it's giving finessing sorry not sorry read more

Customer service is awful. Party of 4 but only 3 waters bought to table. I ordered my fish dipped and the food was bought out incorrect. When I asked about it the waitress responded "aww we didnt do it", dropped the plate and walked off. She looked related to the owners. Gratuity is automatically charged so staff acts any type of way towards customers read more