Wow - just stood in line to check out for over 15 minutes - I was next in lime and instead of calling another checker, the 11 of us in line were ignored. When I approached Lesley, I mentioned how long the line was and perhaps she could call another person for check out - her response "ya, we know" and when I mentioned it didn't reflect well on the company that that was the attitude her response was "we're used to it" - implying they were used to making customers wait and didn't really care. It wasn't like they were short staffed - I counted 5 employees wandering the store...I am certain I can find hangers, etc at other stores that care about customer service! read more

It's not hard to update store hours or signage appropriate to indicate open and closed hours. The store closure on Easter was not posted online, on the message service or on the business door. I ordered some items to be picked up in store. When I arrived and clicked the button saying so in my email, the system told me my order was being prepared to be brought to my car. All the while the damn store was closed. I checked online, called and checked pickup hood in my email before leaving and it wasn't indicated anywhere. Wasting customer time in this manner is idiotic and preventable. Furthermore, of the store was properly stocked I wouldn't have had to wait 10 days for the items ordered to come in. Do better. read more

I use to poke fun at the idea of a place called "The Container Store". Use To. This is the place to flex my Metrosexual Muscle and get those things that can help organize a home, and get them with outstanding service to boot. Yeah, I'm sold on the hooks, hangers, baskets and containers this palce offers. Also, I never thought I could get so excited over wicker baskets to organize my bath towels (WTF!? Did I just write that?)! TCS is a great store that offers more than containers, they'll even help you organize that mess thats in your closet. Come on down! read more

This store is amazing! They have containers to contain just about anything, in another word, a hoarder's or less offensive, collector's heaven! Jill (my fave) from the Hoarders show certainly would appreciate this store. Haha. Yeah, the price is kind of high, but we needed a new trash can. And they have a quite collection of them there, after some deliberation, I picked the $50, no-brainer, low-tech, plastic Simplehuman trash can. I like the brand name, why I'm a simple human so it's perfect for me. :-) And no, thank you, I won't be buying the hand-free, odor-free, noise-free, possibly breaks in a month, high-tech gizmo trash can. Mr. L. was not very welcoming to our new simple trash can, actually the whole brood 3 to 1 voted against my purchase. They didn't like the plain jane, they wanted the stainless steel like the last one, but the stainless is never quite stainless so when it's stained it stays stained. By now they are convinced I've made a good choice, bah. It's trash can for pete's sake, I didn't want that Roomba years ago, but at least it was entertaining for the kids. I didn't feel too bad when it broke down and the kid couldn't block it or chase it anymore, it served it's purpose as a "toy" or as a babysitter. But how engaging is a hand-free trash can can be to anyone? It doesn't have the eyes like the Roomba for one thing, and it can't move around making that silly spasm turning motion and the funny clicking noise. Now I miss that "neurotic" little robot! He was fun to be around while he was "alive". read more

The Container Store - Jewelry organizers! - Home Organization Near Me - El Segundo, California

See all

Wow, I can not believe that I spent 3 hours in this store yesterday and I must return. I thought I had bought the entire store out, however I only made purchases from the Kitchen Department, I must return and hit the Office Dept., the Closet Dept, The Gift Wrapping Dept and on and on. While there yesterday they did a Demo on gift wrapping for the holidays, sooo many neat little tricks to make your packages POP! They served Apple Cider and Cookies (so kool) The Container Store is sooo FUN, we have always gone to the one at the Grove, however this one is much easier for parking. The sales persons provide the friendliest customer service, sooo helpful, they all give service with a smile, they really seem happy to work there and happy to see you. They carry so many space saving items, one could not image how well you can organize your home or apartment with the items they carry, they have items that will double your space. The koolest thing is that they carry both new and old school items as well. I needed more room in my kitchen at home and with the items I purchased I now have space left over. They have the largest selection of trash cans,boxes for shipping or storage, wine holders, shelves, containers for every room, a complete gift wrap department and several little gadgets that you did not know you needed, LOL Before I forget I am a proud POP member, I can't wait too receive my POP reward via email for December, I will save 20.00 towards a purchase in December. So hurry in shop and get your POP rewards to use for the holidays! read more

See all

I've been to the one in Century City, but somehow this location impressed me more. They have the cutest and most useful stuff!! I'll take one of those, one of those, one of those... They have many unique items, containers, storage units,and gadgets that it's hard to choose!!! read more

I had a bad experience at another The Container Store, however, this location is very close to my home. I mentioned my experience to the duty manager and he accommodated me with a 20% discount off my purchases. Most The Container Stores seems to be laid out in the same manner. I found everything I wanted and the cashier was very friendly and conveyed appreciation for my patronage. Located in an outdoor shopping mall parking is excellent. I've been going to other The Container Stores for years and consider this location one of the best. read more

I really love gadgets. I also really enjoy my Sunday's alone. I went into your store. After the fourth one of your associates greeted and asked if I needed help. I was ready to go.! I felt I could not browse in PEACE.! Good grief give it a break. I am aware of interactions reducers theft. But you all will drive someone crazy. I seriously had to leave the place. read more

Been to this location a few times compared to going to the century city mall location but I have to say this place is great! The staff is amazing and great customer service. Shout out to chad who was very generous and made everyone's shopping / checkout experience easy. I definitely recommend this location for all of your organization needs. read more

Every kind of container you could possibly imagine! This place is like Costco or SAMs club for containers, it's ridiculous. They even have a small selection of wrapping paper and ribbons. They carry everything you could possibly imagine for organization. Everything from labels to travel containers. Really neat store but set aside at least 45min to browse! It's a very large store and one could easily get lost in all it's awesomeness ...clean, friendly service and ample parking! read more

The Container Store - Perfect sized containers for personal first aid kit! - Home Organization Near Me - El Segundo, California

See all

I had great service at this location. Tristan was very nice and helpful and due to the level of customer service I will be shopping at this location again, all the employees are helpful And happy read more

If you love snark from past-their-prime, middle age actresses whose idea of quirk is a sassy white streak in their overly dyed brunette hair. Get in line, folks! Spend hundreds or even thousands of dollars for terrible customer service and incomplete orders. So then you'll have to go back, see the snarky middle age actress scowl at you. Or you can burn the store down with a single Yelp review. Because, yeah, being a keyboard warrior feels good. But seriously, avoid Sheron, the lady with the skunk hair. Especially if you're a young woman of color who still produces plenty of collagen and good eggs. COVID has destroyed us all. read more

Man: "Wanna go to the beach this weekend?" Me: "No, sorry, I'm going to the Container Store grand opening..." That was an actual conversation. Luckily I snapped out of it and realized I could do both, but you see where my priorities lie. This was my first time to a Container Store and I was in awe. Mostly of the selection, partially of the prices. There are so many freaking cute things here, but man are some of them pricey. I think the key going in is knowing what you need (or really really want), and keeping your eye on the prize. I can see it being like Target, where you go to buy a $3 box of band-aids and walk out having spend $153 on God knows what. As I always say, if they are just opening, cut them some slack. The lines were long and parking was a little tough. But these are all things that hopefully will work themselves out. read more

The Container Store - Jars galore - Home Organization Near Me - El Segundo, California

See all

Store closed for in store shopping - Tried to order in parking lot but soonest available is 2 weeks out ‍ No staff is the excuse

We recently redid all our closets and are amazed at how easy the process has been. We took advantage of the Elfa sale so we were able to get a huge discount and from the moment we placed the order to the installation date we only had to wait a couple of weeks- just because we requested a Saturday installation so that we wouldn't have to take a day off from wark. Our designers Barbara and Juan went above and beyond to ensure we had closets that matched all our requirements. They patiently listened to us and offered a wide range of alternatives at a very reasonable price. The installation day everything was flawless: both the installer and The Container Store called us to confirm the appointment a couple of days before the scheduled date. The installer (Jay) was amazing and arrived on time. He removed the old closets, patched everything and installed the closets in less than one day. He also made a point to clean everything after the installation. I would gladly recommend this The Container Store location to anybody looking for a pleasant shopping experience were the customer is treated with professionalism. read more

See all

They have the stupidest curbside pickup service, that makes their pickups timely and very delayed. They book you similar to a doctor's appointment, for a transaction that would otherwise take 5 minutes for, now you have to wait weeks to get an appointment. Then they expect people to add it to their calendar and honor it like a doctors appointment, and are frustrated that no one does this. Advice to Container store, Target & Best Buy have a lot more customers and their pickup methods take about 1-5 minutes. If it's not a process that's working, you should follow more successful business models instead of having the unrealistic expectation that people have the time to schedule shoe box pickups 4 weeks out. read more

I visited the store twice last week and both times I dealt with Sharon, who assisted me. Sharon was the first person who greeted me on my first visit and she was so kind, helpful and understanding. She had an amazing voice of kindness and assistance which was soooo welcoming and nice. I must say, she alone caused me to return the second time and make an additional purchase. because the first visit was such a pleasant experience! Sharon first thoroughly listened to my questions, gave me great options to consider and I found exactly what I was looking for. When we could not find the additional items on the floor, she took the time to retrieve the wheels and table tops from the back. She lifted the huge boxes and put them in the baskets for me before I had a chance to do so myself and was nothing but kindness! I could hear the smile underneath the mask! :D I had mentioned that when I asked a different associate a question about the item, the associate told me I would have to ask for help, I laughed and said, she didn't OFFER to help and Sharon immediately apologized and I thought that was very nice. Thank you Sharon for being such a lovely person, so kind, helpful and wow, you are strong! As someone who really appreciates customer service, I was so floored at the customer service I received from the Container Store in El Segundo. I just wanted to send my thanks through this review! read more

Thrilled that the Container Store has finally come to Plaza El Segundo. Although I have always been a fan of the store, the parking situation at Century City or the shlep to South Coast Plaza often made me think twice or put off trips. I went to the store a couple weeks after opening, so it wasn't as crazy as some of the other posters had mentioned. I was able to quickly get what I need, and a very helpful employee was able to seek out the final item I was looking for. Prices are moderate--there are some items that can definitely be had for less from other sources, but what I really like is they have some unique items that aren't in the big box stores (speciality hangers, cord wranglers for computers, etc.) If you join their email list, you will find out about the monthly sales, so there's always an opportunity to get a break on price. read more

Convenient container store close to work...so when I need something, I can usually swing by during lunch to pick it up. Sales staff and elfa designers are very helpful here and seem to be more knowledgable than Costa Mesa and Pasadena, but that may just have been the person we were dealing with. I mean I've never had a bad experience at any store, this one just stands out more to me. Parking is really easy here, unlike the two aforementioned locations, which makes us more likely to get stuff from this store; esp with the click and pickup option from the website. If it was close to home, we'd be here all the time. read more

This store has everything you may want and need for storage, big or small. Great for organization. Some of the stuff is well priced. Other items like the plastic bins and containers, you could price shop and sometimes it's the best price to peers, other times you could find it cheaper at either Target, Bed Bath & Beyond or other places, even comparable items at the $0.99 Only or Dollar Tree stores. They have display cases for knick knack collectibles as well as stuff to keep your stuff separate and secure. They have small containers and large ones as well as various and odd sizes and shapes to hold just about anything and everything. You'll get good if not great ideas here 'tho, and it's a fun store to shop, very spacious and organized. The service here is friendly. The return policy is outlined and fair. Parking is easy of course in the El Segundo shopping mall plaza outdoor parking lot. read more

My go-to place for storage and to have that feeling of peace from organizing! Everyone is wearing masks and following guidelines.

Tried to order online but had a 2 week pick up date, came the store and it's closed for in store shopping but I saw associates inside?

I went in looking for inexpensive storage and Ron the manager was the best sales associate (also manager) to help me. He was patient and sooo helpful. Thanks Ron Anita read more

This Container Store never disappoints. Always neat and organized (they kinda HAVE to be, but not all organization supply stores live up to their name). I honestly always find things I need for home storage and organizing. We found the dish storage containers we needed, and a necktie organizer and a non-slip rug strips. Of course we cruised every aisle because that's how you DO The Container Store. Head in here if you need to get your house in order. The cashier was super friendly. read more

The Container Store - Storage options for dayz!! - Home Organization Near Me - El Segundo, California

Let your OCD self free! There something for every room including travel stuff and even the garage.

I am a contractor looking for a closet solution, went around to few stores, arrived in this store, Melissa greeted me and helped me so much saved alot of te and money, she is very professional,courteous and knowledgeable thank u so much. read more

I don't know if these sales associates receive special training in customer service, or maybe because they're not teenagers and understand the importance of quality customer service, I don't know, but what I do know is Every. Single. Person. has gone above and beyond to make sure my shopping experience in this store was top-rate. It can be overwhelming to consider all the choices and Barbara, Ashley and Daniel were awesome! I can't recommend this store and the staff high enough.and is you know me, you know I don't give out high praise lightly. They deserve every accolade! read more

I am obsessed with this place! Sooooo many choices! Multiple ways to organize every part of your house, or honestly any part of your life! Staff has always been very friendly with assisting. If you become part of their rewards program, you get a pretty significant discount on your next purchase! read more

This Container Store is so well located. The parking is easy. The staff is friendly. Adriana was extremely helpful with my very large return and with new purchases. Mason helped me load up my car with numerous elfa pieces. He was prfessional and adorable. Thanks Container Store!!!! read more

Ok.... Hmm.. What can I write about this store? It's almost difficult to write anything except, "You should just...visit the store..it's kinda hard to explain." lol! First off... I had NO idea that I was visiting this store. My wife one day asked me to take a ride with her. I'm like... "Where are we going?" "Running some errands...," she swiftly answers.. "Let's go." So, out the door we went... We're riding along & As we got closer to the location, I still had no idea where we were headed. Then we park... Get out of the car.... I look up and see this big storefront sign that reads 'THE CONTAINER STORE' I immediately think to myself.. "A store full of containers....this should be interesting..." We walk in and it's like I walked into container Heaven. They had every size, type, shape, style, application of a container known to man. (Well I may be exaggerating a little but...) They had an epic selection of containers. They also had some in between things like office chairs and things to aid in 'organization' around the house. After all, I was glad that my wife had dragged me out of the house.... Now I know of a container wonderland that I can visit when I need them. read more

I've been a regular patron of the businesses at Plaza El Segundo for quite a few years now. But this morning as I do most days stop at Starbucks to get my regular drink, and I found that most of the parking had been blocked off. The yet to open Container Store blocked off half the parking for a pre-party. They haven't even opened and they're already pissed people, and future customers like me and surrounding business off. I found it and I'm sure many people did, to be really inconsiderate and suggests that if they're this inconsiderate toward surrounding business and the customers that frequent those places can you imagine how poor their customer service will be. I suppose it's a lesson for any future business on how not to conduct an opening. If you're a new business, you probably don't want to handle things the way The Container Store has. I was planning on making some purchases there when they finally opened, but I'll be taking my business elsewhere. read more

Will never give the business with Container Store-bought many items and spend over $ 2000 and they told us they will ship to your home. Never got the email regarding the items if coming or not, delay nor they don't have the items. Called their corporate regarding the orders, they only saying on is away. Weeks and month had passed still haven't heard from them and one more call after several attempts and I asked for the Manager or Supervisor to contact me no one returns my calls or email!!! Until now nothing it's been resolved..... What happened with my orders??? No one knew but they saw it was been charge into my CC!! read more

***I have heard that The Container Store is expensive; I have not really explored it enough to know; the good thing about this store though is that you can find a lot of useful items that you probably could not find elsewhere (except for online); this store also had a good variety of travel items available*** This Container Store is located in Plaza El Segundo, which has its own free parking lot. The parking lot is huge and it is easy finding an open space. read more

**beware** you can walk in here looking for something to organize let's say your cleaning products. Once you find the cleaning product organizer, you will come across the cleaning products organizer holder. THEN you will find caddy to hold the cleaning products organizer and holder and something to help you open the cleaning bottles. Yes, this can be a trap lol so KNOW what you want before you enter. There were not a lot of floor workers when I went, so it made for an environment for me to walk down every aisle and at times yelling to myself PUT THAT BACK YOU DON'T NEED IT! I did find some nifty things that I grabbed. But what was most impressive I was in line behind one person and when they were finished with their transaction I put my stuff on the counter. This older man I suppose felt he needed special attention cause he began putting his stuff on the counter and scooted me over for his transaction. The woman ringing me up said excuse me sir you need to give this lady some space while she is checking out. All of a sudden he saw me standing there. I'm not SURE what to make of the situation as far as WHY he decided he should simply get helped before me when I was standing in the same line as he was. I really appreciated the service. :) Now can you get these items elsewhere for cheaper. Yup yup yup sure can! But you'd probably have to go to multiple places. Sign up for their coupon club and that will be helpful for your pockets. Happy organizing! read more

There is nothing better than a store that focuses on one major thing: organization. The Container Store is located inside the plaza right off of Sepulveda Blvd where the Whole Foods market is at. I entered the store and was quickly greeted by one of the employees here whom also handed me a magazine with their updated prices, items and sale. There were so many different options, sizes, containers, boxes, and many many many other cool things here. I came here looking for a specific collection box for a set of collectibles I have and I found the exact one I needed for a reasonable price. I can't emphasize enough how many options size and colors they had in containers but I wasn't too surprised either because hello, this is called "The Container Store". Everything was in stock, in the appropriate area, and with clear signs. Looking forward to returning for more goodies! read more

The Container Store - So many different things here - Home Organization Near Me - El Segundo, California

See all

I have been a big fan of the container store for over a decade. I love the mecca of organization and gadgets. The prices are reasonable. The store has a nice layout and helpful employees. They handle all your home organization needs. My toddler is also a huge fan of this store. He loves the broom area and the big boxes he can pick up and stack. It is one of the few stores that he enjoys going to. I am a huge fan of their apothecary jars and their travel bottles. I have had the same set of these for around 15 years, and they all look fantastic. In the back they have a sale area. I have not found a gem there yet, but you might get lucky. If you sign up for their e-mail list a few days prior to your shopping trip, they will send you a 10% off coupon. read more

A pantry catastrophe is what brought me to the Container Store. It's located right down the street from where I work in the El Segundo Plaza on the corner of Sepulveda and Park Plaza near Rosecrans. On July 4th, I woke up to an infestation in my pantry and ended up throwing out a bunch of food which made me mad. What a waste of money! I went to the Container Store so that I could replace the Cambro containers without airtight lids with some sort of containers that did have airtight lids. The world of containers can be mind boggling for some people who don't think about organization all that much. I actually checked their on line store before I went to make my purchase knowing that the Container Store usually has a large selection available. I originally sought out Cambro containers large enough to store rice in bulk, but I guess we weren't closing the lids like they were supposed to be and then coupled with my son leaving the cabinet door open, welcomed bugs to the feast that was in the pantry. So I think I lucked out when I spotted 4.5 quart ClickClack Space cubes on sale. These are airtight, BPA free and stackable. I gathered 6 of these with white lids. While I was making my selection, a gal from the front desk came and talked to me and asked if she could help me find anything. By that time, I already made up my mind that the ClickClack containers would probably work for what I wanted to use them for, like storing rice, oatmeal, pasta, cereal, beans, etc. She offered to get me a cart, but I had a basket, and I asked her to grab 2 more and take them to the counter so that I could complete my purchase. I had no problem at the counter, it was just busy right after work so I had to wait a few minutes before I could cash out. Parking is tight here due to the fact that there are a few restaurants across the parking lot. Oh, and those two spaces right near the door? Those are specifically marked for people who shopped on line and go to pick up their stuff at the store. It's a nice service without any extra fees. read more

I have seen this store driving to and from the Beach now for at least a couple of months. I was in the area yesterday (10-19-12) and figured it was time to stop and check it out. This store was not lying about their name being the Container Store. This store has containers out the yang-yang. Every container you could possible think up this store had, items to store food, clothing, shoes, maximize closet space you name it they had it. This store is located in the El Segundo Plaza on Sepulveda (PCH) in between Rosecrans & El Segundo. There are no stores in this plaza where you can penny pinch and this is one of them. The Container Store prices were priced high and that was the reason I did not purchase anything. I could see if you were in rush of some sort to get a container but that is a predicament that I could never see myself in. I believe you can find a majority of the items sold here at either the dollar store and/or Home Depot for much cheaper and for that reason I will not purchase something from here. I might browse the isles again killing time but I will leave empty handed. As for parking there is a plethora (Three Amigos) of parking this shopping complex is HUGE. read more

I was here today looking for something specific, which it turned out they didn't have. However, one of the staff members showed me around and helped me find something that I believe actually worked better than what I originally had in mind. Very happy with the service here! read more

DOES NOT STAND FOR QUALITY I am disappointed with the customer service. Regular customers pay extra $$ in exchange for selection of products curated with quality in mind. Have one of those products fail after 1st time use--in this case, a fancy side umbrella in sunny SoCal--and they WILL NOT accept the product back for credit and return to the defected product to the manufacturer. In fact, I was treated with a "raised eyebrow". I would expect that kind of treatment from a high volume, low quality discount store--not here--especially considering I am a loyal, long time Container Store customer. I will avoid this company for good. Thank you for the alienating visit to your store! read more