The store was clean and cute. All our drinks were amazing and the baristas were pleasant. This is what I always expect and receive from any coffee bean I visit read more

I usually go to the location in Santa Ana and go frequently but the location in Costa Mesa is awful. It taste like powder. It was disgusting. Never will go back. read more

This is a small store, located on the corner of a plaza, with only half a dozen tables. I visited on a weekday, early afternoon and the place was squeaky clean. Only one fellow was working, doing everything, dashing back and forth between the register and making drinks. Luckily for him, it was relatively quiet when I was there. I ordered a hot vanilla latte and a chocolate croissant. He let me know they were out of the chocolate croissants but they had my second choice, an almond croissant. When my order was ready, I took a seat at a table. The croissant was fresh and the frangipane inside was plentiful and delicious. The latte was a proper one with the perfect amount of foam on top. It was served at an immediately drinkable temperature and was made with a good brew. The vanilla flavor was on the weak side but the sweetness it brought was spot on. Oddly, no restroom. read more

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Just arrived at 7am, sign says they open at 5am but no one is here? Thought maybe they were permanently closed, but there is food in the case. read more

I hate this location. I don't come here often but when I do it always sucks. The employees are rude if they aren't ignoring you. They always seem to have only one-two people staffed no matter what. The fact that they don't have a public restroom is ridiculous and I'm pretty sure illegal? They definitely closed it because of the local homeless community, but I'd rather we all get to access a restroom instead of none of us. Seems like a crappy way to treat your customers. You serve coffee. Why on earth would you not provide access to a restroom? My coworker wanted coffee bean this morning and I regret having come because my stomachs been hurting all day because of it. I won't be returning. read more

This is my closest coffee, bean and tea leaf! I went to the first one I think when Orange County back 50 years ago at South Coast Plaza! I used to go down there to get my beans and I lived in Yorba Linda. Their coffee is so much better than Starbucks, I wish they would've taken off at that time because they had a quality product from the beginning! I like this coffee bean because I am a bit handicapped and when I get beans here to take home, I get a free cup of coffee and I need help to the car With my cup and everyone here is very friendly and kind and I always feel welcome here! This is my favorite place to drive from Corona Del Mar to get my beans! Uber freshness read more

The Coffee Bean & Tea Leaf is one of those rare places that manages to feel both familiar and refreshing every single time you walk through the door. Whether it's early in the morning on your way to work, during a mid-day break, or late in the evening when you just need a cozy spot to relax, this café delivers a consistently excellent experience that keeps me coming back. Let's start with what matters most -- the drinks. The coffee and tea here are on a completely different level. You can taste the freshness and quality in every cup. Their signature Ice Blended drinks are, hands down, the best in the business -- creamy, rich, and full of flavor without being overly sweet. The mocha and vanilla versions are personal favorites, but what I love most is that everything tastes balanced and thoughtfully made. Even the regular brewed coffee stands out -- smooth, strong, and never bitter. And for tea lovers, the selection is outstanding. The Chai Latte is warm and comforting, while their tropical and herbal teas are aromatic and perfectly brewed. You can tell this brand takes its craft seriously. The service is just as impressive. The baristas here are friendly, professional, and always seem genuinely happy to be there. They greet customers warmly, take time to get orders right, and treat everyone with the kind of attention that makes you feel valued. It doesn't matter how busy it gets -- they stay calm, kind, and efficient. I've been to this location dozens of times, and not once have I had an order messed up or a rude interaction. That kind of consistency is rare, and it speaks volumes about how well the staff is trained and managed. The atmosphere is another big reason this spot deserves five stars. It's clean, well-lit, and comfortable without feeling crowded. The background music is just right -- relaxing but never too loud -- and the seating options work for whatever mood you're in: cozy corners for reading, big tables for working, and window seats perfect for people-watching with your favorite drink. The décor has that warm, inviting vibe that makes you want to stay a little longer than planned, whether you're catching up with friends or working on your laptop. I also appreciate the cleanliness and attention to detail. The tables are wiped down regularly, the floors are spotless, and the condiment station is always well stocked and tidy. Even the restrooms are consistently clean, which shows that the staff cares about maintaining a pleasant experience for every customer. Another huge plus is the value for quality. The prices are fair for what you get -- premium ingredients, fresh brews, and real consistency. You're paying for craftsmanship, not just caffeine. I also love that they have a great rewards program that actually gives you meaningful benefits -- free drinks, discounts, and special offers that make it worth coming back again and again. This location is also excellent for grab-and-go convenience. Whether I'm in a hurry before work or heading to a meeting, my order is ready quickly and always prepared perfectly. But when I have time to sit down, it doubles as a calm little escape from the noise of the day. In a coffee world crowded with options, The Coffee Bean & Tea Leaf continues to stand out for its authentic quality, friendly staff, and genuine hospitality. It's not just a coffee shop -- it's a place that feels like a small community. The drinks are top-tier, the service is consistently warm, and the entire experience feels personal, not mechanical. Five stars without hesitation -- The Coffee Bean & Tea Leaf gets everything right: the flavor, the service, the atmosphere, and the heart. Whether you're a loyal coffee drinker, a tea enthusiast, or just someone who appreciates a place that feels like a little daily comfort, this is the spot that never lets you down. read more

February 28, 2026 at 3:50 PM I had a really disappointing experience here today around 3:50 PM. I ordered an iced coffee with cream and sugar, which is a pretty simple request. When I received my drink, I noticed it didn't have half and half. Instead of informing me upfront that they were out, the employee said nothing. When I politely approached her and mentioned that I ordered it with half and half, she responded with, "Oh yeah, by the way, we don't have any," in a tone that came across extremely rude and dismissive. There was no apology, no explanation beforehand, and no effort to make it right. She then offered regular milk, but it looked old and watery, which made the situation even worse. The entire interaction felt disrespectful, and her attitude made me feel embarrassed for even asking about my order. Customer service matters just as much as the product. A simple explanation and a polite tone would have completely changed this experience. Unfortunately, this interaction left a very negative impression. I hope management addresses this, because no customer should feel uncomfortable or talked down to over something so simple. She shouldn't be able to work here. read more

We place an order to pickup next day at 7:15am, so we got there order wasn't ready until 7:31am, I wonder if the owner of this place knows how poorly managed is the store, from PTA I will NEVER bring business to your stablishment. Because I don't care if you are late, but because of your employees I'm late .. now that's a problem. You don't deserve a single star. read more

stars for the location, they make good drinks. however they do add heavier ice than other locations. & sometimes when i visit early morning, i do feel like im a burden.. lol its ok not everyone is a morning person, but having both airpods in, maybe thats why the staff didn't hear me walk in. read more

The staff is rude and inattentive. I stood waiting for my order that was already ready for over 7 minutes. No one acknowledged me and it wasn't until I asked about my order that I was greeted. Then I asked the staff member if everything was accounted for because only a few of the items ordered were on the list that was stapled to the bag. When I asked about this, the staff member rudely stated that she would have to staple 6 receipts to the bag. As an Uber Eats driver, I needed to ensure that all items listed were included in the bag I received. If I did not have to pick up orders for customers, I would not be coming here on my own. read more

I have always preferred The Coffee Bean over any of the other big chain coffee shops in my area. All of the drinks here are just a little sweeter, both coffees & teas, and that's just how I like it! We signed up for their rewards app and got our first drink free with app scan. There's also discounts and deals that you'll get for beings a rewards member. And if you refer someone with your code, you get another free drink! There's also a birthday treat. I only wish there were more locations. There are too few and far between. read more

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extremely rude and unprofessional staff. One of the girls name was Kaitlyn from what she said, when i asked to speak to a manager she chuckled and said they are not available today. So i simply asked for the managers name, she said she "is not allowed to disclose that information as it is private" which is bizzare! This is a food/service business, no the managers name is never "confidential". The short girl that was also working, really is the reason i even wanted to complain. Just very rude and condisending for absolutle no reason. i order two different drinks for pick up. they looked identical, although one was a hazelnut and the other was cookie butter. i simply asked if these were correct, i already threw my bag with the "stickers" in the trash, she yanked the bag out of the trash right in front of me and goes "oh its on the tags, see it explains which one is which flavor" then starts sticking the stickers on to the drinks. instead of simply confirming that the drinks were accurate. Basically a very young; unprofessional and hate to say it "ghetto" staff. i guess this location is in w hurrry to get rid of the few stars they have left on here. read more

Coffee is delicious here. Me and my work crew had coffee here and it was delicious this morning. I have been wanting to come to this location for a long time, and we finally did this morning. Nice baristas in this cool shopping center. I got me a coffee and bagel. I am still trying to adapt to their tea tho. read more

Good GRIEF this place is bad. I'm here in the morning; it's not busy. YET tables and seats and floor is dirty wtih wrappers, crumbs, liquids... Ugh. I order a brioche sandwich -- most of it is super tough like when you put bread in the microwave and it makes it hard. I order a dirty chai latte. It comes: with only 1 mm of foam at the top; the cup filled literall to the brim; and scalding hot (200+ degrees F.). I also don't taste any coffee shot inside. I don't bother to go back, as the kid making the drinks... well, I don't think he can do any better. Hands down, this is a SUBPAR Coffee Bean & Tea Leaf (I can't believe this is even a CB&TL, it's so bad). Corporate needs to close this place down. It's ruining the brand. AND also just reinforcing how bad Costa Mesa is, in general. read more

Not greeted. No one was at the counter, had to yell out hello! Was totally ignored and no sugar syrup!

Was standing at the register for about 5 minutes. Wasn't given a greeting at all as the three girls making drinks were talking and making drinks. Completely understandable but I thought maybe once I made eye contact with one of the girls they would tell me one moment but instead they continued to chat and laugh at what they were saying to each other. Decided to leave after not being acknowledged. read more

Great coffee! Pretty fast service only reason I gave 4 stars was they only had light roast. The light roast was good too.

Hot Hazelnut latte five stars! Service wow good job Dude 5 stars granted Ambiance very neat environment / easy to park 5 stars overall grade is A+ read more

I don't usually come here but I had a birthday reward to use so I had to go!!! I decided on a tea drink because lately I'm not really craving coffee or anything with dairy in it. I got the Jasmine Peach tea and wow, this was delicious. I would actually get this again, I hope this is on their permanent menu. It was so refreshing and such great peach flavor. It tasted like candy! read more

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There aren't any restrooms at this location. Since you eat food and drink coffee here, there should at least be access to restrooms, even it is for paying customers only. read more

Love Coffee Bean. I wish I knew the name of the cashier at the Laguna Hills location. She was working 3/25/25 @ approx. 2:00 (wore scarf on hair) she was so kind. I looked at the receipt, did not see her name. She re-made a drink for me. She knew exactly what was missing. Wonderful customer service. read more

This place has severely fallen off. I used to go often because it's right by my work but I'll hike the extra miles to Peets. The coffee is water-down and often made poorly, the service is beyond lack-luster. Like, you don't have to like me but at least say anything when you take my order and try not looking like you hate your very existence. This place needs new management or something. read more

I order the dark chocolate blended ice drink it tasted like chocolate milk went to returned it and had to purchase another drink this time I order the Sweet and creamy late and it tasted like sweet condensed milk with water total paid for both drink was $12.00 so disappointing! I should have gone to Starbucks they wouldn't never lower their standards! read more

The Coffee Bean & Tea Leaf - Water and carnation milk - Coffee & Tea Near Me - Costa Mesa, California

My favorite coffee, ever, too bad the Bison location in NB closed? now it's a longer drive for a weekly fix... All the way to Costa Mesa, HB or Irvine! Ice Blended Carmel extra Carmel drizzle & swirl, non fat, low sugar & no whip is my favorite treat read more

This is very good CB&TL location near the big intersection of Newport Blvd and Harbor, making it a very convenient location. Being in a larger shopping center means there is almost always multiple nearby parking places available, which is good, because this location does not have a drive-thru. But there is little seating, either so I would classify this location as "grab and go." The main reason to go here are the uniquely fabulous "Iced Blended" drinks, some with coffee and some without. They are much, much better than a SB "Frappuccino" because they are made with powder, not SB super sweet syrup, and there coffee flavor and the chosen flavor, such as vanilla or mocha, and blended super smooth. How do they do this? I don't think it's a secret that they use "crushed" ice, rather than cubes. Anyway, check them out and enjoy a great iced beverage! read more

Was so looking forward to my Americano a splash of old milk. Starbucks seems to get it right along with multiple other coffee shops. Not bad. Staff could be a little friendlier. seemed to smooth out as I sat here. Good atmosphere. Cute dog in here. I'll be back. read more

Ive usually had good experiences at coffee bean, everything is usually good but they added boba to the menu so I decided to try it out. I got the 32 oz tea with boba which was a dollar extra. I didnt expect too much considering Coffee Beans specialty isnt boba. But when i got my tea there were maybe 20 boba pearls in the entire drink. It was such a disappointment considering it was a $1 extra for about two sip of boba. Theres literally a single layer. read more

The Coffee Bean & Tea Leaf - side view - Coffee & Tea Near Me - Costa Mesa, California

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Came in for a tea drink this morning and the girl at the register not only charged me for my drink, but tipped herself 25%. When the screen with the total and tip came up, it immediately changed to the screen to charge my card. I thought it was strange and proceeded to tap the screen with my card to pay. I did ask for the receipt and noticed the added tip amount. I was in a rush so it was a battle I didn't want to waste time with, but I'll never be going back. Hope her manager reads this and discipline her. read more

I wasn't going to say anything but the way I get treated at the Costa Mesa location is unacceptable!! I've been going to that coffee bean for years now out of the 30 years plus I've lived in this city and not until recently is that I started getting treated so poorly . I hadn't been there in a while but these last few times have been a horrible experience. The cashiers are always rude ,not sure if it's the color of my skin or the way I look but everyone seems to be in a bad mood and are extremely rude to me . I see everyone getting acknowledgment , greeeted as they walk in but I don't . That doesnt bother me , however the fact when I ask the barista if she can top me off with hot coffee because my coffee is a bit cold and too sweet I get responded with " your going to have to wait we're busy " exact words in a very very rude manner . I love the coffee so much that I even started placing an order online to avoid all that energy and just get my coffee and even that was a problem . I walked in confused as to where I picked up my coffee order , walked in no a knowledgement whatsoever ever and when I reach to get my coffee that I PAID FOR ALREADY this specific gentleman not sure what his name is ( wish I did )literally screams out YOU CANT JUST GRAB YOUR OFFEE LIKE THAT YOU GOTTA ASK . So emberrasing!! That is not the way you talk to people and honestly that gentlemen needs disciplinary action however I didn't want to go back to get his name , that's how bad it was . That was it for me . I've never ever complained about anything before . I'm in the hospitality industry myself and trust I understand being frustrated because of the work and all that but they way he screamed at me made me feel worthless . Never going back to that location again !! and don't recommend that location to anyone !!! it's just very very sad and disappointing how something so wonderful can get ruined by just couple people who don't know how to treat people !! read more

Awful service. I don't come to coffee bean much but the ladies working tonight have some kind of attitude. No hi how are you, or thank you but rather what can I get you. Learn some manners and how to be nice to people. Service is a big fat 0. read more

The Coffee Bean & Tea Leaf - Coffee & Tea Near Me - Costa Mesa, California

Went in and the tables were nasty, asked for a napkin to clean them off because they aren't any out and the barista was irritated I asked, my drink was NASTY tasted like 5 scoops of powder and a little milk, so gritty, asked for a different drink, same thing, really gross gritty. I don't understand how they made a latte so thick and powdery. Worst cup of coffee read more

The BEST hazelnut americano is from Coffee Bean! Rich and creamy and reminds me a little bit of strong Vietnamese coffee. I cried when the two store near my work closed during COVID. Now I'm grumpy as hell cuz I can't get my fix before work. Please come back to Fountain Valley! Even better if it's near Costco area. read more

I wouldn't recommend this location. For some reason the staff allows homeless people who are not making purchases to "reside" in the store. They simply take up tables with all of their bags and use the outlets. The odour is also not delightful at all. read more

It's frustrating when you order a promotional birthday drink and they don't add any powder of any type or the requested whip cream. Or use half the amount of powder for a drink when it's requested? I mean it's written on the ticket from the app? Also the company has removed the 32oz option for blended drinks, along with the lack of Black Forest. Not the stores fault for the last comments but figured corporate will see this anyway ‍ Coffee Bean, I've been loyal for over 20 years and you're breaking my heart with the lack of consistency in a simple product. 1 in 4 drinks is served incorrectly, that's just pathetic. read more

I really enjoy their service. They are both friendly and fast. At times I do get my order wrong like the other day ago I picked up my mobile order and it was missing cream even though it said half and half. This past week also my bagel was also missing its cream cheese and I was given a fork and not a knife. Mistakes happen but overall I recommend them. read more

They don't make your drinks in order and they rush the drinks too much. I understand it's busy, but a simple drink should at least taste normal. Got the Vietnamese cold brew which took a really long time and when received it was extremely powdery and gross. read more

The Coffee Bean & Tea Leaf - Powdery, thick, weird - Coffee & Tea Near Me - Costa Mesa, California

Is this a joke? Why would someone do this? I rushed on a break to get a quick bite, I dont even receive the full amount of food. The store was completely empty when I ordered.... so no clue why you can't complete a basic task. read more

The Coffee Bean & Tea Leaf - ????? Why isn't it a full bagel - Coffee & Tea Near Me - Costa Mesa, California

Hi I called to see if I can get my free birthday drink and they said NO because it passed. It's only been a few weeks. It's the same month august and they won't honor it. It wasn't on my reward app. But it should be honored for the whole birthday month. I thought that was kind of rude that they won't honor my free birthday drink. It has to be the day of or a few days after your birthday to get the free drink. So beware if you want a drink! Oh and at first the worker on the phone said yes they will honor it just come in and order your drink if it's not on the app. So then I said, ok my birthday is august ___ . He said "ok let me check if we can still honor it." He said No we can't it's passed. read more

So, I ordered an iced coffee and a hot Carmel latte. I got two iced lattes. The barista seemed surprised when I was confused when she handed me the drinks. I told her what I ordered, but by then she had two people in line waiting. She didn't offer to remake it and I didn't ask her to- she seemed stressed and it had already a really long time, (even though it was 230 in the afternoon and there was no one in front of me). The carmel latte was so sweet I couldn't drink it. But that's an overall coffee bean thing I'm guessing- several pumps of Carmel plus a scoop of flavor, I'm assuming this is standard? I'll skip this coffee bean in the future. read more