This Coffee Bean location is my favorite coffee shop in Burbank. They make the best drinks. I never had any issues with my drinks. They always make my drinks perfect. I have tried different drinks from the menu and always tasted great. For service, I would say that the employees are really friendly. Barista apologized because there was a delay in preparing one of the drinks which was a very nice gesture. This location has both indoor and outdoor seating area. I like the outdoor seating area because it is overlooking the street and mall. For parking, there is metered parking and public parking near by. read more

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I love the hot tea lattes from Coffee Bean & Tea leaf. I usually don't see them listed on their menus but if you ask the barista, they have a smaller menu showing the different green/black/ herbal tea options that they offer. Typically I think they taste very similar even when I pick a different tea type- maybe because of the vanilla powder they use? This time I ordered the Jasmine Dragon Phoenix Pearl hot tea latte to try and it's delicious! It's a very light and comforting drink with just the right amount of sweetness! However I don't really taste much tea flavor but it's still yummy regardless. read more

The Coffee Bean & Tea Leaf - Coffee & Tea Near Me - Burbank, California

My wife and I came back to this coffee bean last night before we left Burbank because she wanted their mocha latte. This is one of the location that is still open since a lot of them closed after COVID. When we came they had a couple of people in line. This location has indoor and outdoor seating so it depends what you'll like. The service here was great when we were here. They made my wife drink quick and she like it. read more

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It was nice to walk in to an establishment and be greeted with a smile, also a barista with such a positive vibrant personality. Winter dream tea latte is my go drink. Thank you Brook for an amazing tasting drink, it was perfect.. read more

The Coffee Bean & Tea Leaf - BEST BARISTA IVE ENCOUNTERED IN A WHILE.. THANK YOU BROOK!! - Coffee & Tea Near Me - Burbank, California

Paul and James .! You guys were amazing and did a great job on my drinks .! Me and my wife always come here after eating dinner . Love this spot.! I love how I asked for a drink that was similar to black Forrest and they offered me something similar. I definitely have no complaints here.! Give these employees a raise thank you kindly folks . I will definitely be back soon.! read more

Another well-staffed coffee bean location! Fast, attentive, warm and welcoming staff. Clean dining room. Bathroom available. Outdoor seating available. Only complaint is curbside parking is scarce, and the parking structure is not adjacent (but at least it's free). Another 5 star coffee bean! read more

The Coffee Bean & Tea Leaf - Clean, Spacious dining room - Coffee & Tea Near Me - Burbank, California

This was my first time going to this location. I ordered an Ice Latte with easy ice through the app. The wait was not too long. I would consider visiting this location if I'm in the area again. read more

Service was amazing and everyone was so nice!! Loved my matcha and loved my breakfast! Definitely will be coming back! read more

The Coffee Bean & Tea Leaf - Iced matcha latte - Coffee & Tea Near Me - Burbank, California

It could be the rose-tinted lens of a regular, but I've grown very fond of this little cafe on the corner of downtown Burbank. There's free parking just a short walk away, and it's well worth it for the service alone. The staff are very friendly, and have more than once done more than they needed to ensure that I had a safe and comfortable space for me to do my writing. The coffee is solid as well, and is regularly cheaper than I expect, since they offer deals through the app on what feels like a weekly basis. My only gripe is that it may come to garner enough attention that I start struggling to find a spot by a charger! I'd name names, but I'd hate to leave out the ones I haven't gotten to know yet, as they all seem like great people, and effective workers. read more

The Coffee Bean & Tea Leaf - Table, Hazelnut Ice Blended drink - Coffee & Tea Near Me - Burbank, California

My new go-to spot for coffee that actually fuels me. Food is way better than competitors as well - sorry not sorry Starbucks! - but seriously I won't go anywhere else now when I need a pick me up. Staff at this location are super friendly as well, so fine establishment all around :) read more

CB&TL is consistent if not always great. Service was good, pastries and coffee are good. This one has outdoor seating along a busy, walkable street. read more

Stopped in on a Thursday for an old standard, the no sugar added ice blended mocha. I remember when I was little, Coffee Bean and Tea Leaf was the first place that served these coffee drinks that are so prevalent today. Coffee Bean and Tea Leaf manages to stand out among the rest with their unique flavor and I love that they have no added sugar option. After reading the reviews about the poor customer service, I have to say, I didn't experience any poor customer service during my visit! My server was friendly and accommodating and everything was just great about our little stop in for the night. The ambiance of the little coffee shop was comforting and fun and a nice relaxing way to cap off an evening. My only regret was that I shared my drink and the sharing was a little bit uneven because my partner drank most of it! Next time I'm getting my own and that's my advice to you too. Thank you Coffee Bean and Tea Leaf for your dedication to making the best ice blended mochas in the world. Keep up the good work see you soon! read more

The Coffee Bean & Tea Leaf - No added sugar blended mocha - Coffee & Tea Near Me - Burbank, California

My usual go to place and it's always good. I tried the matcha mango and it was nice and refreshing. read more

The Coffee Bean & Tea Leaf - Coffee & Tea Near Me - Burbank, California

Abby is amazing and her staff is great. A very welcoming coffe bean.coffee is the best .it takes a wonderful staff to make you feel so special when you walk in . read more

Great store, friendly staff, delicious teas and food. Great place to people watch too. Thank you

Thank you Abby and Zack for quick customer service and great coffee. The long line went by quick with such a good team with good communication skills. Good job will be back soon. read more

The Coffee Bean & Tea Leaf - Hazelnut Ice Blended drink - Coffee & Tea Near Me - Burbank, California

Coffee bean has such amazing customer service! This is one of the many reasons why I've recently converted and I'm now a coffee bean girlie. Stazzy was SOOOO SWEEET!!!! My drink was perfect! My new favorite coffee bean location read more

I just want to say Kayd is absolutely amazing, she was very sweet, patient & helpful. I hope to see her again the next time I come back! The drink was also very delicious read more

Grey Helped me with my order. Asked if I can change me order n I was able to . was very helpful and respectful

My favorite coffee place! Definitely 5 stars for sure. Friendly staff and quick service. I was able to get my ice blended cookies and cream freeze within a few minutes of ordering. It was delicious and had a smooth taste. I really wish corporate would bring back their Dark Forest Ice Blended (that's my ultimate favorite one....cherries with chocolate espresso beans blended all together...ugg! please bring it back!) read more

The Coffee Bean & Tea Leaf - shelves of coffee and tea bags - Coffee & Tea Near Me - Burbank, California

I Appreciated everyone's hard work that they placed in my coffee & breakfast Caprese :)

Great customer service Lisa was so nice! We will be coming back! The ice blended drinks are always great too

The service was friendly and efficient. My drink tasted great. The atmosphere is warm and inviting. I enjoy being there.

This is my favorite coffee bean! Abby and the team are so welcoming and kind! They've memorized my order and truly make me feel like a valued customer read more

the service here is awesome 5out5. the food is wonderful, my favorite is the hazelnut frappe and green tea. I downloaded the app because it's was great deals and very easy to use. read more

The location I visited is by the corner of San Fernando & Magnolia, rite by the Burbank Mall. The woman who took my order was Donovan. I cannot say enuf nice things abt this wonderful employee!!!!!! She was most helpful, polite, friendly, competent, & professional. She knew the menu items well & made some recommendations that I chose. I personally did not like the hot tea flavor I ordered but that doesn't take anything away from this company. Because of the gr8 cust svc I rec'd, I will come back again!! Blessings read more

Awesome store I make a stop here every time I'm in Burbank the best matcha and the mango cold brew iced tea is amazing. I mentioned ice tea because I tell my friends mango cold brew and They think it's coffee read more

Abby was very nice and willing to help us out with figuring out what I wanted l! Love this location

Abby is always helpful and a delight to deal with first thing in the morning. Sadly this isn't the norm any longer and in the rare occasion your not confronted by a bitter, smug employee who obviously hates thier job your given a small glimpse of what could be if only people would smile every once in awhile. Thanx Coffee Bean. read more

I guess a lot has changed in 8 years. Coffee is good but their customer service SUCKSSSS. especially at this location, I have not encountered anyone nice. On the register or the baristas, they all have an attitude. And they talk about you in front of you. I asked for a straw and I was treated as if I did something wrong or annoyed them. SMH. RUDE! Starbucks trains their employees much better in that sense. read more

Abby was very friendly, our coffees were delicious! Loved the location as well, it's nice to hope out of the heat and take a break from shopping. read more

Thank you to Lisa for the great service. I don't get a chance to come to Coffee Bean often, but after this great experience I will be back! read more

The Coffee Bean & Tea Leaf - Menu - Coffee & Tea Near Me - Burbank, California

Abby and Josh were super cool and very attentive by far one of the best coffee beans i've been to!! The atmosphere was welcoming and clean! read more

The Coffee Bean & Tea Leaf - Coffee & Tea Near Me - Burbank, California

My favorite Coffee Bean & Tea Leaf. Abby, the store manager, is so pleasant each morning when I come in. Store #29 my favorite store! Everyone is welcoming and so calming. No matter how rushed my morning is, they keep me grounded. PS. I drink decaf. read more

Abby was delightful - she is super upbeat and made my experience awesome. Would recommend coming to this location for your coffee or tea needs. read more

My wife and I got refreshing drinks here. She got the Vietnamese cold brew. Meanwhile I got the peach Jasmine tea. For me personally, the drink was too sweet, and in the future I'll ask for less sugar/syrup/flavouring so I can enjoy the jasmine flavour more along with less ice. Friendly staff and a nice environment. I noticed that there are many other drinks here that I'd like to try next time I come. read more

Underrated. Vietnamese coffee is the way to go. Thank me later the service is much nicer than other coffee shops that feel draining to go. Warm environment and cool for studying or writing a short novel about a man on a boat in the middle of the ocean running into a whale. read more

Poor customer service Walked in didn't even get greeted but right when the person after me walked in they all greeted him Placed an online order at 7:30am for a large frappe (order was supposed to be ready by 7:41am) 7:47am they made me a small Told them I had ordered a large and they took driver to re-make it They kept prioritizing everyone else who kept walking in rather than fixing their mistake Ended up walked out at 30 mins later with a crappy watery drink sooo much for mobile ordering Ended up being late for work, never going back Going to have to start going back to Starbucks! read more

Love this place! Best iced tea around! Friendly staff too! Their crumbly ice is fantastic!

Friendly..tasty...traveled from PDX to visit!. Downtown Burbank is a nice area to walk around