I have not actually used The Bugman services yet. My review is based entirely on my interaction with Ben Chavez. He came out to the house to evaluate it for termites as well as other other critters. He was extremely helpful, gave us clear information, wrote everything out in great detail and was just a fantastic person to deal with. We are in the process of setting up service now. read more

I have been a client of Bugman for many years and have always been happy with their service. Today Eddie Hernandez came to do a termite inspection for me. He was so pleasant and patient with me; he explained everything. I really felt that he had my best interests at heart. He was knowledgeable, thorough, and professional. Will always request him for my termite inspections. Thank you Eddie. read more

Today , Bugman employees ROCKY with MARIO assisting came out for my monthly Exterminator service call. And they were very thorough in their work they knocked down several spiderwebs and said I had an infestation of spiders in my backyard and my surrounding house and they let me know , what to watch for that if I see this many spiderwebs on my plants and bushes to call and get an exterminator out to get rid of infestation that could get out of hand. I very much appreciated the information and how they wanted to make sure I was taken care of . (I hate spiders , like most girls do) I had a conference call so i didn't get to tip them for their EXCELLENT WORK . If I could give them 7 stars + I would . read more

First of all, they're very expensive and their service didn't even work 100%. Also, the guy that came to spray our house was rude and grumpy. The man that gave us the quote was very unclear with the services. I would never recommend this company to people. read more

I have had the bug man for 14 years. Liked them a lot . This last year s been awful each and every time someone showed up I had to call and tell them The job was awful. You would think st some point someone would had gotten it right. Not the case. I've gone with a new pest control company and will be sending the bugman there bill For services render correctly. No need to send me your bill for services as the job was awful. read more

Giving our technician Christina, 5 five stars she's amazing! She answers all my questions & the residence are happy with her as well.. Appreciate you Christina.. The Palms Apartments" read more

I have been a "Bugman" customer for 5+ years now and I have never had any problems ever. Had a bee problem some years ago and called 2 other company's and they never showed up. Called the bugman and they were there the next day. The man I use is: Juan Diaz pest control inspector of the bugman. He will not leave until the job is done and all issues are taken care of. The company always calls a day or two before the appointment to remind you that (in my case) that Juan is coming. He always comes to the door first and asks if there are any need or changes and then gets to the job. If you live in the high desert you need to call Juan @ 951-218-9258 to get your service started; if you don't call Juan, well all I can say then is good luck. read more

I was very lucky to get the A team Eddie and Luis for our major project. Eddie was professional and didn't leave any detail out during our inspection. He knew what he was talking about and even broke down different options to get the best service. Eddie is able to communicate very effectively and is passionate about providing the best possible experience for his customers. Luis was the second part of our project and completed the craftsman portion. He definitely has a major with issues with perfection! He was very detailed and proud about his work. I wouldn't be surprised if each nail he hammered has the same distance and angle. His final product was top not notch. The only issue I had was that he had to leave I would let Luis work on my home any day. The Bugman should be proud of Luis and Eddie and how they represent their company. I will continue to use the Bugman services I even have their pest control. Again no issues with them, if I see any spiders or other insects they are quick to address the prblem read more

Still see ants. They did not respect their 30 day guarantee when they kept delaying a follow up spray and postponed it so many times that it was past the thirty days and then wanted me to pay an additional $350.00 I definitely wouldn't go back to them or recommend to any friends, family, maybe as revenge, lol. read more

Marie Figurate is always so sweet and helpful with all my questions whenever I schedule treatments. She even goes above and beyond by providing suggestions to my residents on what they can do while they have to be out of the apartment during treatment. She's amazing! read more

I used the Bugman to tent our home for termites. I've been doing property management for 35 years and have done many tents for termites on the rentals. Our roof is tile and The Bugman makes you sign a roof release/waiver which they tell me basically waives any and/all liability regarding the roof tiles. So if you don't sign they won't do the tenting. Actually, they can do whatever they want and don't have to be careful since they have no responsibility!! When they arrived to tent my home the contracted fumigation crew (hired by the Bugman) told me I had 2 broken tiles and I asked them to be careful since the tile is fragile. When they took the tent off the same crew told me they had broken 30 and my two that were already broken. I was ok with that and felt that was fair since it was tile roof. I had my roofer of 25 years come over to replace the broken tiles and there WAS NOT 32 but 160 broken/cracked tiles!! (I really dislike people that lie!) The roofer was honest and said that 8 he broke and he is a big man! But you have to step in the middle of the tile! The cost TO REPLACE THEM WAS $2,750 and this is my roofer of 25 years that put the original roof on! and is very honest! I've emailed Tony Reeves, General Sales Mgr. of Bugman and he responded that I had signed the waiver and they had given me a $150 discount on my fumigation (because I have many accounts with them). After this job, I will be pulling all my accounts from the Bugman!! I did have Solar put on my roof 3 years ago and they did break tiles, I signed a roof waiver and the Solar company did pay my roofer to replace all the broken/chipped tiles as they were going to do it but never did it!! Recently I used Professional Pest Management to do a three-plex in Costa Mesa. (I had a yearly agreement with Bugman for this property but when I had Professional Pest Management out for a mouse issue, they said this place needs tenting and we looked at the report the Bugman had done 2 weeks before and he showed me all the places that they had missed and was not on the Bugman termite report). I signed the "roof waiver" for the Costa Mesa property, they broke so many tiles and Professional Pest Management thought it was too many broken tiles and since I am a good customer and they want my business they wrote out a check to my roofer for the $1,300.00 for the repair!! Wish I would of used them for my house but stupidly I was paying The Bugman to do my termites inspection annually!! I started using Professional Pest Management as The Bugman was not getting mice/mouse issues taken care of at the rental properties.........they were trying but couldn't get the mice/mouse gone! Call PPM and they came in and closed all the entry points and got them and have been using them since for mice/mouse and starting now will use for tenting, pest control and rodent control. I've actually spoken to other pest control companies and they don't think we should take an annual termite policy as they say in California you need to tent your home every 7-10 years and at $350.00 per year you would pay for an annual termite inspection, you've over paid what the tenting would cost! If you need your home rid of termites or rodent issue, save your money and don't call The Bugman! read more

This review is for two carpenter's who work for the bugman, a company who has serviced our home for over 5 years. Termite's had damaged some of our wood on the house and patio. Narciso and Daniel came to repair at least 7 areas where the wood on our house and patio cover needed to be replaced. They were professional, prompt and thorough. We were very impressed with not only the great work they did but also the clean up and their work ethics. read more

I'm in the middle of remodeling my bathroom and ran into a cockroach infestation that I was unaware of. I frantically called around trying to get someone out same day and while most places couldnt come for several days, The Bugman was able to get someone out within a couple of hours. Joaquin, who does not cover this route was able to walk me through everything on the phone as well as show up and figure out and solve my problem. He was super nice and considerate as well. Overall, i would recommend The Bugman and specifically Joauqin for their professionalism and prompt service. read more

I enthusiastically recommend The Bugman if you are in need of Termite repairs and fumigation services. I reached out to multiple companies to provide a termite inspection on my home and get quotes for repairs and fumigation services. My first experience with The Bugman was when their inspector, Fernando Morales, paid a visit to our house. I was highly impressed with Fernando. He was far more thorough with his inspection than the other service providers. He was extremely helpful and answered all of our questions. His quote documentation providing a detailed listing of all the suggested repairs and the pricing was competitive with the other vendors. My next experience with was when The Bugman's carpenters Tony Rubalcava and Oscar Perez visited the house to conduct the repairs. Tony and Oscar were fantastic. They were highly professional, took pride in their work and kept us informed of their progress. After they finished all their work, they walked me around the home and pointed out each repair performed. A few days later, The Bugman's fumigation team arrived to tent our house. The team leader was quick but thorough in his responsibilities. We went through an inspection of the home to make sure that there were no medicines or food left out. We also quickly made sure that all cabinets and drawers were open so that the gasses would not be trapped in those areas once the house was ventilated. The rest of the team worked together in a highly efficient manner and took care not to damage any of my home's roof tiles. read more

I truly appreciate the excellent service Jaime Avila gives to both of my apartment communities in South Pasadena. He always does a thorough inspection of both properties and provides us with quality service! Thank you! read more

Unfortunately I didn't have a 4+ or 5 star experience. 1st appointment sprayed for ants but no tree info as requested. Treated for ants May 6th and they're already back. Totally ignored all's for tree appointment. I ended up calling Coates Tree Service and had 5 star response and services. read more

I've been a customer of the The Bugman for many years now. I have used them for pest control and termite inspections, as well as wood repair. I recently had some dry rot repaired by The Bugman. Their carpenter, Art, did a great job. The repairs were done quickly and the house now looks a lot better and he answered all of my questions. I will use them again for future projects. They are consistent in the their work and they always make sure I'm a satisfied customer. read more

Our community have been working with The Bug Man and Patrick S. is always so nice to work with. He is very knowledgeable and informative with any inquiries. Thank yo for your great service Patrick! read more

Shout out to our Bugman, Don S. who's provided great service over the past six years. We appreciate his proactive approach to keep critters under control at our home. Thanks Don for always going above and beyond. P&D Ro read more

Unfortunately, I had termite damage on my house in multiple places. My wife referred me to Bugman. We called them out to take a look at our house. The inspector Tony came out and was extremely knowledgeable and incredibly nice. He explained everything thoroughly and we were very pleased. We moved forward with them. Louis and Tony came out to make all of the repairs. They were extremely professional and did all the repairs perfectly. My experience with all of these people was excellent. read more

Bonch of crooks, once you contract them on monthly basis they will send you the bill every month, but they will not do the monthly maintenance. Please stay away from them. read more

We are very happy with our termite service by Bugman. The annual inspection is prompt and thorough, with on-the-spot treatment of small infestations included in the annual contract. For larger infestations with wood damage, they do a good job of repair (this costs extra). Ignacio L. did our inspection yesterday and not only was he very thorough, checking the entire house inside and out, garage, and attic, he found a gap under a window that was allowing crickets into the house. read more

Mike Lipari is our favorite "bug"man and he is awesome! Annual check-up this morning and the service is impeccable. I know we're in good hands and if/when anything comes up this company will be on top of it. read more

Do not use the BUGMAN for TERMITE EXTERMINATION!! They pass on the work to another company anyway and up charge you. Also we got home to a house without gas for the weekend. The BUGMAN shut off our gas without bothering to put it back on and could care less that we are inconvenienced! I have surgery on Monday and it is crucial that I shower beforehand and they DO NOT CaRE for the inconvenience this has caused us!! Tony talks a good nice guy game but is far from it once the job is done! Use someone else for your Bug needs!! These are not nice people!! read more

Ignacio provided our inspection today. He was thorough in his explaination of areas he was checking as well as areas needing treatment. He also provided recommendations for areas of concern. Very satisfied with today's service. read more

My one experience with The Bugman was a pleasant one. They were professional and courteous, which may seem like a given but isn't always easy to find these days. They came in, did their thing with as minimal disruption as they possibly could, and the results were visible. I would definitely recommend! read more

We've been having an ant problem in our home so I called the Bugman. Andrew was our technician. Not only was he very pleasant and professional but he was efficient and provided us with excellent service. I am very impressed with the thoroughness of my service and haven't had an ant issue since. Thank you Bugman for sending Andrew out to our home. I will be reaching out for future services read more

Compliments to Matt Henry. He called ahead of time and arrived at our set time. Did a great job treating our termite issues. Love the Bugman. Matt was great. read more

Today was supposed to be my regular service number three wasn't happy in the beginning had to recall still having the same problem. Today I'm scheduled for 8 to 12 p.m. I took off work and now it's 12:30 and no one shows. I called the day before to confirm everything was fine. I call at 12:10 the lady on the phone tells me that I'm scheduled for Monday but she sees in the system that I confirmed yesterday that somebody would be out today she apologizes and says whould I like to reschedule how unorganised is this company they just cost me hours of work and sitting here for 4 and 1/2 hours what is wrong with you guys and not to even offer anything so disappointed in your service Addendum I got a return call from Nicole she was very nice she apologized and said there was a glitch and an email was sent stating that my appointment had been changed but I never received it. So she apologized and reset me an appointment between 8 and 10 on Saturday at no cost I want to thank Nicole for her kindness and willing to make it right that's the way you do business thanks so much looking forward to seeing you on Saturday read more

TL,DR; We went with the "best" and they didn't fix the bug problem, the slipped out of the warranty with fine print, and were no longer as happy or friendly as they were when they were selling us their service. Paid 1450 and still have the same problem and it has only need a few weeks. They said they wont retreat our house. Here is more info... We were given furnature with bed bug but didn't notice right away. When we noticed we had them we called around inquiring about the different services available to rid them. I wasn't too fond of the BugMan because of their sales tactics but my wife wanted to go with them because we felt that they were professional and the best and we didn't want the bugs to spread to our 1 year old daughters room. We paid $1450 for them come and treat our house. We had to move everything into our garage for 3 weeks. Having all of your stuff in trash bags for 3 weeks was the most difficult part of the whole process. You can never find what you are looking for and if you do it takes 10-20 min. That is part of the process and not the bugmans fault. During the treatments we were still seeing the bugs. They reassured us that is no big deal and told us to not worry. We trusted them. After everything was all done we still have bugs. We called to have them treat again because they have a "1 month warranty"... I still dont understand how you can offer a service like this and only guarantee it for 1 month... they told us that we were out of warranty because the warranty starts on the First day of the treatment according to the contract. So, after the 3 weeks of treatment you have 1 week to call them to reinspect it. The eggs they lay take 1 week to hatch so you really have no protection. That makes me feel like the warranty is just a play on words and manufactured to provide and easy escape from responsibility. When my wife was talking with them about the bugs coming back they were no longer treating us with respect or professionalism. That is what frustrates me most. I was not upset at them when I heard the bugs were still here. I understand that things like this happen. What upset me is how my wife was treated and the evasion of responsibility. If you have read this far, I hope this review will help you. I wish I had done a bit more research before hand. I'd recommend going with another service provider and wish you the best of luck getting rid of your pests. This is no fun, espically when it affects your children. read more

The Bugman - This is a picture of one of the bugs we are still finding even after our treatment - Pest Control Near Me - Anaheim, California

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Called the Bugman and Mary was able to get Don to come out the same day!!! Very good customer service! I really appreciate getting me into the busy schedule to deal with my ant infestation. read more

I have been using the Bugman services for quite some time. Recently we had our annual termite inspection which was done by Ignacio Lopez. He did a thorough inspection of the entire house including the basement and attic. Offered suggestions for potential problems and treated areas of concern. I highly recommend this company. read more

Patrick Sanchez does an amazing job at our community! He is so friendly and informative! We are extremely happy for him and his services!

I have The Bugman service for many years for both pest control and termite inspection. Always receive great service from this company. Ignacio Lopez who has been the technician for my annual termite inspection has always given my house a thorough inspection and provides me with items that require attention. Carlos Guzman provides my quarterly pest control service and also provides great service. Calls me to let me know he has arrived at my home and asks if there is any new problems that need addressing. read more

Although the name is a little weird (!) their service is exceptional. Everyone I have encountered have been professional and polite. Ignacio did a recent inspection and was very thorough. He showed me the termite damage and explained the repair process. Nathan and Arturo then came to my home and did the repairs skillfully and professionally. All individuals I have been in contact with have been very polite and professional. read more

Rafael came out and took care of some termite activity which was discovered after the initial inspection and treatment of my house. He was very, very thorough. He not only took the time to explain to me what he was doing but also why he was doing it. He was kind enough to educate me on a situation in my backyard which might eventually contribute to a termite problem with my redwood steps. I have the annual termite service with The Bugman. Rafael went above and beyond so I will be requesting him in the future when I need service from The Bugman. read more

I had an excellent experience with The Bugman thanks to Tony R. I had a lot of termite damage that needed repair around the outside of my house. I was apprehensive about having someone tear up part of my roof that I didn't know. Eddie assured me that Tony R. would do a great job and he was more than right. Quality work that went above and beyond what I expected. Tony worked on three sections of my exterior and when he was done he cleaned up like it was his own house. Thank you Tony. Eddie and The Bugman!! read more

We have had The Bugman coming to our home for years and have never been disappointed with the service. However, the last 2 times a new technician, Jeff Kim, has been to service our home. He goes ABOVE AND BEYOND, any of the techs that have ever come to my home and I'm planning to request having him be my permanent technician. He explains everything and is very thorough, and I very much appreciate it. Great Customer service nowadays is hard to find and Jeff is a great example of what great customer service should b read more

I called the bugman out to my house a couple years ago because of an ant's and spiders . A gentleman buy the name of Mark came out and did his thing and haven't seen any ants or spiders since. He takes all the cobwebs down from my patio cover and just a very pleasant person. The office sent another guy out one time, he was a nice guy but I called the office and asked for Mark back for all my future needs with their services . Good guy! read more

Juan is amazing. He is so friendly and provides such great service. He always makes sure to say hello, listen to any concerns we may have, and always makes sure we know the next steps. read more