I waited a few days to cool off before I wrote this. I didn't want to be emotional. I was pissed when I was there last Wednesday. I visited around 1:30pm, after the crowds hoping for good service and expecting great food. I ordered the chicken massaman yellow-curry mild. I received theeee largest bowl ever, full of watered-down curry, with less than half cup rice noodles and a few chicken pieces. I'm like WTF!!! $9.98 for fkn WATER! Was provided a cup of ice-water with no straw. Not once did anyone asked me if I wanted anything else. Before I could drink the curry , the check was placed in passing by a server and kept going. So the lesson here is if you want real Authentic Thai food cooked by Mexican-kitchen staff , served by some kind of Asians, with the skimping ass food portions, this is the place for You! read more

Great restaurant! Great food and good customer service . I loved the papaya salad. They sure do have a good chef!

We just moved here and were searching yelp for a new Thai spot. The high reviews this establishment received made us feel confident in our decision to order take out. We were so disappointed! The curry was ok. The Basil chicken, their "signature", was so dry we didn't eat it. The pad see ew, which is usually one of our favorites was the best thing we ordered, although even that was lacking a great deal of flavor. We won't return and honestly, we may not trust yelpers as much as we had before. My question is, does Phoenix simply not have very good Thai food and so everyone thinks that this lackluster spot is delicious?? read more

Kind of ok. Food doesn't always taste good. Sometimes tastes old. Servers are nice but could be friendlier. Prices are good. I go often because most of the time the food is good. read more

LOVE the Thai Basil w Tofu. Their tofu is so good! I'm very picky about my tofu and Thai Basil gets it right. I've gotten one of the curries once and it was good, but I love the fresh and light Thai Basil dish. We order takeout from here quite often and they're always friendly, fast and never screw up the order! The prices are great too! read more

I ended up with a piece of glass in my good. I'm very lucky it did not break my teeth after chewing down and breaking the piece of glass in half! It has always been a great place to go, but after my experience today, including the wait staff just blowing it off, like it was a common occurrence?!?!??? I'm sorry when there is GLASS in your food, may it be in the rice or the sweet and sour chicken sauce, you SHOULD BE CONCERNED! I will never go back! I've been there soooo many times for lunch! But what the heck?!?!?!? They didn't charge me for my meal, but the people I was with, who obviously stopped eating their lunch, still had to pay. I'm sad that this happened, but they should at least have acted concerned! I would have taken a photo of the glass to post, but it was taken away VERY quickly! read more

I have only ordered the chicken fried rice but it is delicious! I am staying in Phoenix on business so am currently staying in a hotel with limited food options. I've been ordering the rice from door dash which has been a lifesaver. They always get my order right with all the extras I ask for and send enough for about 3 people! My meal comes quickly and for a reasonable price. Would recommend! read more

The yellow chicken curry is absolutely delicious. The staff is friendly and service is quick. I love this place.

Excellent, Excellent, Excellent! My favorite Thai restaurant in Phoenix. The food - it's all good! My favorites are the BBQ Pork Chops and Bean Thread Noodle Soup. Noi and Tom are gracious hosts! "Woohoo! As good as it gets!" says it all. read more

If this place is part of the other Thai Basil at 1st and Adams...stay away. Very unsanitary and they do not abide by any health regulations. They do NOT clean their kitchen EVER!!! Don't know how they stay open.. Must be paying someone off. Horrible food poisoning!!! read more

I tried 3 different curries and they all tasted the same. Vegetables in a curry were previously frozen for about a year or so therefore they lack any taste or texture whatsoever. Dinner portions are large enough but if you eat it the next day, there will be a terrible aftertaste of the cheapest oil on Earth. Service is ok but not the friendliest. read more

I have ordered Spicy Noodles which were really good. It has a very good parking space.One advice, Never order extra spicy over hear ;)

I've been here for lunch several times. Food is pretty good, but service is lacking. It's hard to get waitstaff's attention if you have a problem. read more

Not a lot of people know there is a Thai Basil at the Paradise Valley Mall! It's a great restaurant with wonderful food and super service. We enjoy going there for lunch, where for $7.99 you get a small soup or salad, an egg roll and a main course. Best kept secret at PV mall! read more

I don't usually come onto sites to do this, but today has made my experience that bad. I've worked in the downtown area for 9 years now and have been a regular at this location for just about the same time. I've always enjoyed the food. But I have to say since the last year or so, the service has declined tremendously. They give you less food, and charge more and the customer service is horrible. If you ask for extra sauce because they don't fill up the sauce they give you in the first place you get a death look. This last time I didn't even get my spring roll with my $9 meal that comes with it. I usually order online and get hung up on without a thank you greeting or good bye. The staff is not welcoming or nice. I don't think I will be back, the food is good but the service can turn customers away, they need to be friendlier and treat customers better. read more

not the best thai i've ever had, but it got the job done; maybe i ordered the wrong dish. i went for lunch and had the pad see ew, which came with soup and a spring roll. portions and prices were decent. if i were to visit phoenix again, would i come back? meh. read more

I wasn't a fan of the Orange Chicken and servers were rude which was surprising for Thai restaurant. Thai was not authentic at all. I've had better! read more

There are times when a place if business is exactly what it appears to be and our meal at Thai Basil was one if them. Pleasant affordable good food with a helpful waiter. It deserves the 3 & 1/2 Yelp stars. A great place for a good quick meal when you are new in town. read more

The food was remarkable. Good service and environment. We got the coconut soup, peanut sauce steamed veggies and chicken, and pad Thai. Excellent food. read more

Here on business and had a Thai craving so I stopped by Thai basil. The staff on duty was extremely rude and no type of customer service skills at all. To say the least the smell in the restaurant was very unpleasant, it seemed like they had some type of sewage issues in their restroom that was seeping into the restaurant. Didn't see a letter grade in the front window but from the smell and ambience I can only guess it was a C grade. Good luck to anyone patronizing this restaurant. read more

My family and I were just passing through town looking for a decent bite and decided to resort to the Mall we were passing, and boy did we luck out! The service was prompt, helpful and friendly and the food was delicious and inexpensive. Even the kids were happy, and we're all pretty spoiled with a great Thai restaurant just down the way (if you're ever in Southern Marin, I recommend Thep Lela!), so we were very grateful to the travel gods that day, I can tell you. read more

Since moving from Seattle a few months ago my family and I have been in search of a new Thai restauRant. The pad Thai was the best we've ever had and the mussamun curry was fabulous. We will definitely be back again!!! read more

Great lunch spot. Quick service and healthy and delicious Thai Food. I love the Thai Basil chicken.

Fantastic food! Love the Medium yellow curry chicken! I can get over the marginal service for addictive good food. What do you expect from a little mom and pop? C'mon people get over it! I love this place! read more

I would like to know what happen to Coffee Dans restruant , I heard it burnt down, when did this take place. I worked there as a teenager in 1963. My email is countryman545@yahoo.com. read more

Thai Basil on Central is one of the best Thai restaurants I've ever eaten at. I've made this a regular place to go to. Their food is amazing, especially their silver noodles and spring rolls! They have great service, and you can order to-go orders which are prepared quickly and just as good as if you were eating it at the restaurant. They are located in a great area with a lot of parking. read more

This has been my go-to Thais restaurant in Phoenix for about five years! It's quick, fresh and delicious. The staff are very helpful and friendly. I love the spicy noodles, the siamese chow mein and the signature Thai basil dish. Thai iced tea is always good too! As with any restaurant, the lunch prices are better than the dinner prices. Plus, lunch comes with a salad! Either way, it's a great place. read more

I usually love this place. Just today at the end of my meal a cockroach ran across the table. I think that was disgusting. I used my napkin and covered it. When i showed the server the cockroach all she said was sorry. I think, that they may need to spray for critters read more

I have eaten similar foods throughout the states, and a medical technology sharing conference in Vietnam several years ago. I must say that Thai Basil was one of the best I have had in the US. I had the sauteed egplant with seafood (calimari, prawns, scallops). Although the scallops were a bit scarce, the prawns were large, plentiful and well cooked. The calimari was the most tender (everywhere else, it's chewy) and perfectly cooked I have ever had. My son had sauteed ginger beef, and loved it as well. Overall the food was great, and very large portions (probably could feed two off of one dinner serving). If ever I have to visit downtown Phoenix again, this is where I am going read more