I had an appointment today everything went fast and efficient everyone was very friendly and…read morehelpful the doctor was very attentive and informative in all of my questions and concerns someone i do want to say was very truthful and helpful was esther the consultant we connected quick i felt very comfortable and sure that she would help me find what i need. yet again she was very informative answered all my questions and concerns with solutions I struggle looking for frames and find my style esther was very truthful on what worked on me and my face structure and what didn't which i am glad because i chose a very cute pair i'm so excited to receive them esther also helped me apply for care credit she made it very simple and self explanatory i'm very pleased with my visit today!! thank you everyone there ps the collectibles are insanely cool

Stopped by on Friday, 05/03/24 for my annual eye exam check up. This year, I decided to get new…read moreframes instead of my yearly supple of the monthly contact lenses since my current glasses (Tiffany & Co. Brand) is around 2 years old. I've been a loyal customer to this specific Optometry Office for decades. I would remember my mom taking my sister and I during the elementary and middle school days. At the time, my mom would give us limitations in terms of what frames we wanted to get (i.e., the cheaper options that were fully covered by insurance). Fast forward in time, I stopped coming to this office since I moved out of Pomona for college and would get my eyes checked near my college. Now, I am back in Pomona and decided to stick to this office. Very clean interiors and staff are always friendly. Excellent customer service and the staff's level of patience is tremendously the best. I usually meet with Dr. Le but on Friday I met with a different doctor (I'm assuming Dr. Liu?). Dr. Le's office is truly like a museum! Full of Bruce Lee action figures, Star Wars figures, and so much more! In terms of glasses frames, this place has it all, from affordable frames fully covered by insurance to the more expensive and lavish-branded ones (Gucci, Yves Saint Laurent, Prada, Tory Burch, MK, etc.). From all ends of the spectrum truly, and staff members will help you out and consult with you to make sure you are getting what you want and need. The Tiffany glasses I got 2 years ago was my most expensive frames purchase. On Friday, I spoiled myself and got Gucci. This is what happens when you are an adult and want to splurge on yourself. :') 5/5! I highly recommend this place. Office staff also sends you multiple reminders via email and text.

Back for regular check ups. Doctor Alanis is the best Optometrist we've ever had. Very easy to work…read morewith. Our optician Natalie is the best also. She is great with finding the glasses we want. I love Oakley's and if there is a frame I want that they don't have in the showroom, she will order them for me. As long as they are here, we will continue to come here because we love Park Avenue Optometry

Horrible service. The doctor and hospital didn't communicate. I show up same day of surgery to no…read moreDR and rude staff. They tell me to show up the following day and I get lectured about insurance. I guess I was suppose to read the cash or check only sign with my good eye. But thank you for squeezing me in before your vacation.

Dr. Chung gave me a comprehensive eye exam and took it step further by fully explaining everything…read moreto me about the eye and how my vision impacted my eye specifically. Highly recommend.

Another nice experience at this eye exam facility. I had the preliminary testing (eye exams in…read morehouse before seeing Dr Ng , maybe three, and I'll always pay extra for the retinal photo), then moved on to the professional eye exam by Dr. Ng. The nice thing is that I can ask her any and all questions about my eye situation and discuss any concerns, and she takes the time to educate me and reassure me about my eye health. At age 70, I take my eye health very seriously and appreciate the information she imparts, and also the knowledge that she would alert me to any serious problems and initiate an immediate referral to a specialist if need be. I came away with an updated eyeglass prescription. They have the glasses on-site, but one can also take that prescription to any other place.

This is s 5 star Dental Office! We love Dr. Alva and his entire office staff! Can't say enough…read moreabout this office!

My first time here-I was impressed with Dr. Krombs. She was very thorough and professional and took…read moregood care of my concerns. Everyone else in the office was great too. Highly recommend

Had an excellent experience at West Village Optometry. From the moment I walked in, the staff was…read morefriendly, welcoming, and professional. The office is clean, modern, and well-organized, which made the visit feel comfortable and stress-free. The optometrist was extremely thorough and took the time to explain everything clearly, answering all of my questions without ever making me feel rushed. I really appreciated how attentive and patient they were during the exam. The staff also helped me choose frames that suited my face and style, and they were knowledgeable about insurance and pricing, which made the process easy and smooth. Overall, the level of care and customer service was outstanding. I highly recommend West Village Optometry to anyone looking for quality eye care and a friendly, professional experience.

I had a great experience at my recent optometrist visit. Dr. Cajayon was incredibly personable and…read morekind, taking the time to explain everything clearly and make sure I felt comfortable throughout the exam. You can really tell they care about their patients. I also have to mention how amazing the receptionist was. From the moment I walked in, she was warm, genuine, and so helpful. She guided me through check-in with a smile and later helped me pick out glasses without ever making me feel rushed or pressured. She offered honest opinions, answered my questions, and made the whole process enjoyable. Overall, the entire visit felt welcoming and attentive. I left feeling confident about my prescription and excited about my new glasses. Highly recommend!

I took my wife's glasses to these people to replace a nose pad., The technician broke the frame in…read moretwo. She put my wife's lenses in a cheap frame telling me they were in place securely. Later that evening the lenses fell out. I was not charged for this fiasco, but neither was there any offer to properly repair or replace the frame.

I am disappointed with my experience at this optometry office. My child had just been discharged…read morefrom the hospital after treatment for nausea and vomiting. Before the appointment, I called the office to explain the situation and ask about rescheduling. I was informed that rescheduling at that time would result in a $50 fee. To avoid the fee, I brought my child to the appointment as scheduled. After we arrived, the doctor stated they were not comfortable seeing her because of her recent illness, and the office canceled the appointment. The most concerning aspect was that the office had already been informed of my child's condition before the visit. Despite this, I was told a cancellation fee would apply if I rescheduled, yet the appointment was ultimately canceled by the office upon our arrival. As a result, we made an unnecessary trip while managing a child's recent hospitalization. While I understand the need to protect patients and staff, I believe the situation warranted greater flexibility and consideration. This experience reflected poor communication and customer service and left me with concerns about the office's approach to patient care.

The gentleman there, Guy, was knowledgeable, friendly and fairly priced. Excellent boutique for…read moreglasses adjustment and for glasses and lenses.

I needed to replace the lenses on my new frame just a day before the long weekend and was urgently…read morelooking for help. By chance, I found Foothill Optical Service online, and I must say I was truly impressed. The gentleman who helped me was extremely kind, professional, and precise. He replaced the lenses in the shortest time, cleaned and adjusted the frame perfectly to fit my face--even though it wasn't really his responsibility. When I insisted on paying him, he humbly said he hadn't done anything special and that this was a service he proudly provides for his community. I cannot thank him enough for helping me right before the long holiday. Thanks to his support, I was able to spend the weekend focusing on my research and academic work without any worries. I'm very grateful and highly recommend this place

I'm writing as a parent of a college student, and Pomona Optometry was excellent during an urgent…read moreeye issue. They took my son in quickly, treated him with care and professionalism, and clearly explained the problem and treatment. The staff was kind and reassuring during a stressful situation. As a parent, it was a huge relief knowing he was in good hands. Highly recommend

The best optometrist I've ever visited!…read more I've always going to the eye doctor because it felt like such a hassle, but I have found the one for me. Dr. Tonnu was so helpful and patient. She answered all the questions I had about my glasses and new contacts. They speak Spanish, Vietnamese, and English. They carry a large selection of glasses with many sizes to choose from. There is also plenty of parking in the plaza. 10/10 recommend