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    Pomona Valley Optometry

    4.5 (50 reviews)
    Closed Closed
    Updated 2 months ago

    Services - Pomona Valley Optometry

    Retinal imaging

    Pomona Valley Optometry Photos

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    Today was my first time here and I have nothing bad to say! It's a nice place and the staff makes me feel so welcome... Dr. Makes me feel so comfortable during the exam and explain everything to me and put attention to all of my concerns. Elizabeth and all the staff are so helpful and supportive!

    I've been coming here since I was 10, I'm now 30! Staff and doctor have always been amazing! However, is the first time I've had a bad experience with a staff I've never seen before, Natalie. I called asking for the staff member that helped me last time to get an update on a specific brand glasses I had been waiting for. Natalie answers the phone and makes it difficult for me to get a hold on the staff member that helped me. She questions my reasons and why. I then ask to speak to the manager and she sends the line directly to the staff member I wanted to initially talk to. I asked to speak to the manager to the staff member and she kindly sends the line to the manager. Kim is the manager and treats me better than the Natalie. I let her know about the situation and she said she would take care of it. Fast forward to two weeks, when I made an appointment to come in, and Natalie is in the front doesn't even say hi, speaks with an attitude, nothing like the other staff. Everyone in the office is amazing, but this new staff member Natalie makes the place hostile. I am now switching to another office. Is sadden me that I am no longer coming to this place that made me feel like family every time I came in. Please call me when that Natalie girl is no longer working there, I would gladly become your loyal customer again.

    Hoy hice mi primer visita a Pomona valley optometry el personal súper amables conmigo pero en especial el Dr ANDREW LIU sufro de problemas en ciática y mi dolor es horrible el Dr trato de que me sintiera lo más cómoda y sin lastimar mas mi espalda durante el examen y se tomo su tiempo en atenderme y cualquier pregunta te tenia respondía con amabilidad gracias Dr ANDREW LUI SE LO RECOMIENDO

    I wanted unique so they reached for the sunglasses, popped the lenses out to show me what they would look like with prescription.
    Yami L.

    Love this place! Been coming here with my kiddos for years. I always get complemented on my eyewear and I've got it all from Pomona Valley Optometry. Everyone is super kind and friendly here. Highly recommend them !

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    2 months ago

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    Thank you for your compliment, we always strive to do our best.

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    Page 1 of 2

    Ask the Community - Pomona Valley Optometry

    This office Accepts medical?

    Absolutely! Yes we do. Please call the office and we can check your eligibility right over the phone. That way, you’ll know what your benefits will be. Call (909) 469-4804

    Don’t See Your Question? Ask Away!

    Review Highlights - Pomona Valley Optometry

    Le proceeded to take pictures to see the back of my head and these showed that my optic nerves were swollen.

    Mentioned in 15 reviews

    Read more highlights

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    Had an excellent experience at West Village Optometry. From the moment I walked in, the staff was…read morefriendly, welcoming, and professional. The office is clean, modern, and well-organized, which made the visit feel comfortable and stress-free. The optometrist was extremely thorough and took the time to explain everything clearly, answering all of my questions without ever making me feel rushed. I really appreciated how attentive and patient they were during the exam. The staff also helped me choose frames that suited my face and style, and they were knowledgeable about insurance and pricing, which made the process easy and smooth. Overall, the level of care and customer service was outstanding. I highly recommend West Village Optometry to anyone looking for quality eye care and a friendly, professional experience.

    I had a great experience at my recent optometrist visit. Dr. Cajayon was incredibly personable and…read morekind, taking the time to explain everything clearly and make sure I felt comfortable throughout the exam. You can really tell they care about their patients. I also have to mention how amazing the receptionist was. From the moment I walked in, she was warm, genuine, and so helpful. She guided me through check-in with a smile and later helped me pick out glasses without ever making me feel rushed or pressured. She offered honest opinions, answered my questions, and made the whole process enjoyable. Overall, the entire visit felt welcoming and attentive. I left feeling confident about my prescription and excited about my new glasses. Highly recommend!

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    Pomona Valley Optometry - optometrists - Updated May 2026

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