I always receive great service from Dr Hoshi and her staff. They really took their time helping me find the perfect pair of sunglasses for my next vacation! read more

Diamond Bar Optometric Center - Optometrists Near Me - Diamond Bar, California

Super clean beautiful place with very very friendly staff I like that they don't push for you to order contacts and glasses there they give you the information and let you make an informed decision on where you want to spend your money after the exam. They also have the newest latest and greatest technology for checking your eyesight highly recommend. read more

I love coming here to get new glasses! Dr. Hoshi is very knowledgeable and takes the time to make sure I have the right prescription and she has a very positive demeanor. The staff has always been really helpful and friendly when making appts and answering questions. Very clean facility as well! read more

I stopped by Diamond Bar Optometrist Center to ask about the Meta glasses and left very disappointed. The staff member assisting me did not seem knowledgeable and had to get someone else for help. The overall environment felt cold and unwelcoming Even then, the service felt rushed and unprofessional. I walked in excited and hopeful but left frustrated. I would recommend looking elsewhere, such as Ketchum Health in Anaheim, or another optometrist office with better customer service and selection. read more

Our family began coming here when Dr. Takemura merged with this office. Last year I received really good service with Dr. Quach, and even better this year with Dr. Hoshi. The staff here are very friendly and helpful. They go out of their way to make sure you are comfortable and take the time to ensure that your needs and concerns are addressed. Dr. Hoshi has great personality and has been great with me and my family. The office staff gives you the option to schedule with your preferred doctor, and Dr. Takemura is still here with Joy (from his old office). All the doctors seem good and knowledgeable. Overall, I only have good things to say with the office team. read more

This is my second year getting an exam here. I was seen by Dr Nudtavuthtisit and assisted by Claudia, Hali, and Angelina both times. The staff is great here. They're friendly, approachable, and patient! Dr Nudtavuthtisit is very thorough and the exams do not feel rushed. I would gladly come here again next year or future eye exams. read more

Honestly I've lost count on how many years I've been coming here! If you have good insurance, your glasses are covered! They have really cute options that are affordable. Overall love this place. I couldn't decide between the two below. read more

Diamond Bar Optometric Center - Optometrists Near Me - Diamond Bar, California

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Wonderful experience! Great service and beautiful interior. Came here for eye exam and get prescription glasses. They were super nice and helpful and was able to squeeze me in before the end of the year. All the staff were super nice and helpful. My eye exam was very thorough and they had new machines and new technology which is super cool. The doctor was very knowledgeable and even gave me tips on how to fix my dry eyes naturally without medication. She was super competent and very nice at the same time. The whole place is new and very clean. Also had a wide selection of glasses to choose from and it was covered by my insurance. Everything was very easy. Highly recommend! read more

Dr Hoshi is so unbelievably attentive and patient! Great place with a great staff. I will be coming here from now on

I have been coming here for 4 years now, it started with myself, then brother and today, I brought my mom in! Got her first ever eye exam, they scanned her retina, checked her vision multiple times in one session, showed us the xray exams and explained how the inside of her eyes are healthy. Huge relieve for me to hear that. The doc did a great job in testing and retesting moms vision to make sure she was getting the best prescription for her vision. The receptionist and the lady who shows you the glasses options was very kind and both very nice. The doc did offer us one of her packages, as we were paying cash. Great deal, $180 for a nice set of glasses with prescription! Will continue to visit and bring any of my friends who are looking for an optometrist. 5/5 recommend! read more

Diamond Bar Optometric Center - Optometrists Near Me - Diamond Bar, California

Do your self a favor and go somewhere else, this is the most disorganized, unprofessional & rude office I have ever been to. It has been months since I first contact this office to get fitted for contacts and still waiting to get the correct prescription... they keep getting it wrong and the optometrist is never available to talk to. read more

Overall 4.5 stars. I didn't place the order yet, this review is based on my experience of trying glasses frames. CUSTOMER SERVICE: During the pandemic, they are fully care about the sanitizing situation. 1) by appointment only. 2) Sanitizing hands and checking temperature first when arrival. 3) After u try on each frame, they let you put on the table, instead of putting it back. After you leave, they will sanitize all frames. Staff there are very nice, Claudia was very patient and super kind! They are not pushing at all. Variety of choices: -0.5 It's a small store, so their frame choices are not too much, I didn't find a one that I really really love. but they have branded frames. PRICE: I think it's decent, not over charge at all. After insurance, less than $300/pair. But they don't accept outside frames. Accept VSP insurance. read more

Diamond Bar Optometric Center - I tried a lot... but didn't find the one. Not too much choices here. But good service. - Optometrists Near Me - Diamond Bar, California

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Visited Diamond Bar Optometric Center on May 14 for eye exam to get new contact lenses. This is the second of third time here on an annual basis. Dr. Hoshi is an excellent optometrist and the staff is both personable and professional. I couldn't be more pleased with my experience with Diamond Bar Optometric Center. read more

Make your appointment process clear. If I needed to wait a month to look at new glasses, I wouldn't have tried to make an appointment here and miss two other appointments of mine to get here. This place is ridiculous. read more

Nice local optometry. The store has a large variety of frames from designer to more affordable options. The staff are very knowledgeable able the insurance benefits to maximize you selections. In particular they do a really good job at helping you choose between lens options that are cost effective and useful. I had an issue with one of my frames and they were able to help with a warranty replacement at minimal cost; just told them about it over the phone and sent them a few pictures and a within a week later it was taken care of. Highly recommended. read more

What a messy merge with Dr. Takemura's business! Don't come here if you expect your contact lenses to come in a timely manner. Ordered contacts months in advanced and was told now they don't see anything in my records. In other words it's either gone, lost, or wasn't even ordered at all. If your practice absorbs some else's business you still have a responsibility to follow through and not just give excuses. read more

People looking for a well established Covid aware environment, book here (they temperature check and sanitize hands at the door). I was more pleased with their timely response to my appointment inquiry online, received a call back and booked within the same day! Hali is beyond an amazing member of this staff!! She was extremely attentive and helpful with my indecisive frame picking! The visit itself was great, the Dr. was sweet and very informative. Overall 5+ stars, will be booking an exam for my kids as well! read more

Diamond Bar Optometric Center - Love my new frames! - Optometrists Near Me - Diamond Bar, California

I was very impressed by the professional environment of the Diamond Bar Optometric Center. All staff members were friendly, helpful and very knowledgeable about the eye glass products I inquired about. My treating physician (Dr. Hoshi) was the consummate professional and her friendly demeanor put me at ease as she explained my eye x-rays and overall eyesight health and strength. I recommend this business to anyone who needs a optometric center with high quality Doctors and staff personnel. Great customer service! read more

I called this optometry office to book an appointment and received poor customer service. The representative was unhelpful, offering no solutions, and rude. This experience was extremely unprofessional, stay away from this place. read more

I took my 6 year old for an eye exam. We live 20 minutes away and this office is worth the drive. Dr. Hoshi was amazing with my son. Very kid friendly and thorough. Office was clean and staff was also very nice. I'm happy we found this office. read more

Dr. Hoshi and all the staff at Diamond Bar Optometric are wonderful! It's always easy to make an appointment and they send you email and text reminders beforehand. The whole appointment is so quick and efficient, but I don't feel like I'm being rushed through my appointment. Dr. Hoshi is so sweet and it's always a pleasure chatting and catching up with her. My whole family comes here because she's such a great doctor and really takes the time to get to know you in addition to examining your eyes. The office is also super clean and they have a large selection of glasses to choose from! read more

Having a 2 and 4 year old, it is really hard to find a place that will have the patience to cater to my boys. Knowing this I was struggling to find an optometrist who can connect with my kids. I was fortunate to ask my friend for a referral and they told me that I must try Dr. Hoshi. To my surprise she was truly amazing. She really knew how to connect with my son, speaking to him in his own language and knowing how to interact through his sporadic behaviors. Knowing that she has kids of her own I feel is an advantage over some of the many Doctors out there. The customers service is also great. From the moment you walk in and leave the building you are always greeted with a smile from the front desk. They really take good care of you and your children. She is a must for your child and I would drive an hour to go bring my kids here. read more

We absolutely love Diamond Bar Optometric Center. Dr, Hoshi is very professional, knowledgeable and friendly. She is thorough, and is patient in addressing any questions or concerns we have regarding the health of our eyes. The staff (Hailey and Angelina) are very professional too, and always very warm, friendly and helpful. Additionally, they offer a wide variety of frames to choose from. Our family always leaves our appointments feeling very cared for by each and everyone there. We highly recommend Diamond Bar Optometric Center with the great confidence and enthusiasm. read more

The office just went through a remodel and it looks amazing!! Very modern, great selection of brands and styles. Service here is gold standard all the way. Come check out the selection! read more

Diamond Bar Optometric Center - Dr. Hoshi and Surgeon Jimmy Lee from Coastal Vision checking out the remodel. Looks amazing!! Great care, great selection, and location. - Optometrists Near Me - Diamond Bar, California

My family and I have been coming here I think 9 years now? We love Dr Hoshi. She definitely takes her time with you and she's very informative. I love the fact that she explains everything . Her staffs are the best! You can try on as many glasses you want and you don't have to put them back on the shelves. The staffs will CLEAN the glasses you just tried on and will put them back on the shelves. I also love what they've done with the place! Definitely looks more modern and it feels brighter. read more

I've been coming here for years, such a beautiful and renovated optometrist office with good vibes from the staff! Honestly it's the staff that keeps me coming back here. They are friendly, on time, and just so easy to talk to. As soon as I entered I was greeted with a smile! Within a minute it was my turn to take pictures of my eyes and the woman assisting me noticed how dirty my glasses were and she cleaned them for me and offered to adjust them! I was then taken to see Dr Hoshi for my eye exam. Dr Hoshi is so kind, genuine, and personable, she explains everything in simple English and allows for questions, and it was so cool to see the pictures of my healthy eyes! Trying on glasses is my favorite part, I love how sanitized they are! Once I try on a pair of glasses I leave them on the tables so they will be sanitized before they go back on the shelves! They have so many beautiful glasses and sunglasses to chose from! As a nurse, I'm on a computer screen for hours and I was reminded to get the blue light protection and for my glasses convert to sunglasses when I'm in the sun and I got both options! I definitely recommend this optometry for everyone! read more

My family and I have been going to Diamond Bar Optometric Center for probably 6ish years now, and Dr. Hoshi and Angelina are always sOOOo sweet, professional, and kind! Making an appointment is always easy, and I'm treated with respect, yet also with an easy-going attitude by all the staff members I've encountered. Dr. Hoshi is a true professional, and is not only great with kids, but also people of all ages! There's a kid-friendly space in the waiting area for fidgety kids to pass the time waiting at something that could be scary for a small child. Even though I don't have kids, I appreciate that extra step! Also a plus: they don't use that machine for glaucoma that puffs air into your eyes! I know a lot of people don't like that method, so they use something else :-) The selection of glasses is really good, and Dr. Hoshi and Angelina always help me choose a frame that not only fits my face shape, but also is realistic with my incredibly high prescription, which requires thick, heavy lenses. I'm usually able to find something that is a happy medium between functional and trendy with their help. I also haven't had any issues with insurance or anything like that, and my contacts are shipped to me quickly. One time, my contacts got stolen from my doorstep, and I was able to get a replacement easily after speaking with Dr. Hoshi! My family and I will be returning to Dr. Hoshi and Diamond Bar Optometric for the years to come. Thank you everyone for your stellar service! read more

My 3.5 year old son had an appointment with Dr. Hoshi and I can only say that it was such an wonderful experience. My son is energetic and always on the go so we were a little worried that he wouldn't be able to sit still for the exam. In comes Dr. Hoshi and she captured his attention the entire time. He actually stayed in his seat, he was laughing and he such a wonderful time! She's absolutely amazing with children and I know my son can't wait for his next eye exam! For the next few days, my son would talk about Dr. Hoshi and how she "scoped" his eyes and showed him baby sharks :) The staff at the office is just as amazing. The front desk is extremely professional and kind. I highly recommend this office, whether you have kids or not, you'll be taken care of here. read more

Diamond Bar Optometric Center - Dr. Hoshi working her magic! - Optometrists Near Me - Diamond Bar, California

Today my husband and I received our optometry appointment with Dr Hoshi. She is very though and knowledgeable in her exam and makes you feel relaxed and not rushed. Exams began on time and we were done within an hour. Highly recommend their services and the staff was very courteous. read more

This place is THE BEST! I came in for my yearly check in and Dr Hosi remembered every detail I told her last year! Super caring and super gentle! Angelina helped me pick my brand new glasses ! She was super friendly! Super energetic and super helpful!! She explained what my insurance had to offer and I didn't feel any pressure to have to spend a penny more ! I have lash extensions just like her and I don't like my glasses to smash them and she totally understood it was so helpful to have someone relatable ! Angelina helped me find the perfect pair and I noticed her set aside every one I tired on to sanitize after my use ! I highly recommend andI cannot wait for my new glasses to come in read more

I came in last week to get new glasses made, and it was a great experience from start to finish! They were able to pick out a cute frame for me based on what I liked, and the glasses were done by the next day. Cheers to an amazing job, I'll probably get my eyes examined here too in the future. read more

What a great place for all of my families needs. The Mefford family thanks you. Reading glasses to all day glasses for me. The customer service keeps us coming back every Another great eye exam for the family and I. Diamond Bar Optometric Center is top notch! read more

I found this business through Yelp after I was having problems with my eyes. The eye doctor I normally see didn't have any openings until 3 weeks from today. I explained to Angelina at the front desk that I was experiencing pain and pressure in my eyes so she spoke to Dr. Hoshi and they were able to accommodate me that same day. I was very concerned that I may be developing glaucoma or that my vision would soon be affected. This was by far the best visit I have ever had to an optometrist. After doing some tests, Dr. Hoshi explained everything she observed while examining my eyes and answered any and all questions I had. She is very professional but also very easy to talk to. The sign on the door said by appointment only and they could have easily turned me away today but they didn't and I am thankful for that. The office is very clean and they use the latest state of the art equipment. I've made up my mind that I am coming here from now on. If you're looking for a new eye doctor, give Dr. Hoshi a try. You won't be disappointed! read more

I called the optometrist office yesterday to make an appointment. I never went to that office. The lady who ansered my call immediately asked my name , phone number, DOB and last four digits of my SSN over the phone. I felt uncomfortable to provide her those personal information over the phone, but she said she has to verify my insurance before she can make an appointment for me with the doctor. I gave her my personal information and she verified my VSP plan is active. I ended up not to make an appointment and told her to delete my information on her computer. I also told her not to write down my personal information on the paper. Anyway, I wish she could just make an appointment for me without asking my DOB and last four SSN. I prefer to verity my information in person and do not like her way pushing me to give out my DOB and last four SSN over the phone. Hopefully she did not keep my information on her PC or on a paper. So even the optometrist seems like a good doctor according to most of the reviews in Yelp, I will give up this office and go somewhere else. They made me feel that their first priority is money, not their services. I was new to that office, but the staff did not say any word about what services they can provide to me, instead, asked how can I pay them for my appointment. I actually have $900 available in my health savings account so it does not matter whether I have VSP or not. My son also has VSP and $300 in his health savings account. We live in Diamond Bar and planned to try this local office this year.... Too bad they lost two potential customers. read more

Great customer service. Dr. Hoshi is very professional and takes the time to listen to you and explain everything in great detail. I love how the staff help you to find the best fit for you. read more

Made an appointment two weeks ago for yesterday. When my daughter and myself arrived, there weren't any patients which was great didn't have to worry about crowded place. They also follow COVID guidelines, the place was very clean and open. PRO-TIP make sure to print out the forms they send you so it'll be a quick check in. The staff, Angelina, Dr. Hoshi was very nice and thorough. They were very pleasant. They made sure that our first ever eye exam was smooth and understanding. Dr. Hoshi was very understanding and patience with my daughter. She made sure my daughter understand what procedure she was going to start with. I am very happy that I was able to find this place. Once it was time to choose for frames, Angelina was very helpful to my daughter and myself. She made sure that the frames we're going to get is the frames that we really like. Thank you Angelina and Dr. Hoshi! There's no pictures yet cause we don't have the glasses. But once we receive it, I will be updating this review. But overall, it was a pleasant appointment. PS if you want a smooth appointment be a nice and courteous person to the staffs and doctor, it goes to any appointment you make. read more

We live in the neighborhood and were doing one of those weekend stroll and my daughter wanted to go into every store in the plaza and they happened to have pedi optometrist service which i have been avoiding due to her bad experience previously. I was concerned for this as well but Dr Hoshi was super awesome with her. They were chatting and getting her to cover one eye and the other and following with all the props she used. Her favorite the chicken hair . Awesome result and my daughter ask to go back again. Highly recommended if u are struggling to get your kids to get eye exam. read more

I got my new glasses today. I haven't seen this clear in a long time. Thank you everyone at Diamond Bar Optometric Center. I'll be back for my next eye exam! read more

I've went through all of Yelp to find a kid friendly Optometrist. Dr. Hoshi and her staff Hali, Angelina, Claudia and Walter made my 4 and 5 year olds eye exams look easy. They ensured our visit with the cleanliness of their center and the safety of our health with temperature checks and had hand sanitizer being available. With one of my problem child's I thought they weren't going to get an exam out of him but Walter was patient and communicated well that he actually cooperated. Dr. Hoshi also made my kids comfortable by knowing how to grab there attention so she can go through her assessments and find there prescriptions. Overall I was very impressed and grateful to find this spot. I'm definitely be using their services for the future. read more

i drive from West LA to visit Dr. Natalie Hoshi -- usually takes me about 1-2 hours depending on the traffic. That alone should speak volumes about Dr. Hoshi, her practice, her expertise and the staff at Diamond Bar Optometric Center. Upon walking in the door, i am always immediately greeted by Angelina, Hali, Claudia and/or Walter -- Diamond Bar Optometric Center's professional, friendly, helpful and very patient staff. Dr. Hoshi herself is very kind, thorough, patient and intelligent. Dr. Hoshi and the staff also use the latest technologies -- one of them being a machine that can take pictures of each eye so you can see the nerves, optic nerve, cornea and whatever else is going on with your eyes - so things can be detected and diagnosed earlier on! Dr. Hoshi always patiently listens to any concerns and answers every question i have regarding my eyes. Towards the end of each exam, Dr. Hoshi also puts together a makeshift pair of glasses that i can look through to get an idea of what my new glasses will do for my eyes. Better equipped with knowledge about my eyes & their needs, i am ready to shop for frames! Diamond Bar Optometric Center's Frame selection is amazing! I usually take about an hour or so to decide on a frame - there are SO many brands & styles to choose from! i always want to purchase 2-3 pairs, but my budget keeps me in check and i end up puchasing only one pair of glasses. The staff is extremely patient, kind and helpful during the choosing process. Dr. Hoshi and her staff are also very thoughtful and definitely go the extra mile to take care of patients. i am usually almost always at their office for a few hours, at times they even offer me goodies to eat! Thank you Dr. Natalie Hoshi and staff of Diamond Bar Optometric Center for truly wonderful, insightful and fun optometry visits!!! read more

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