I came in for exam with Dr. Hsu. She is so nice, takes time to speak with you and explain in detail. I have been coming here for over 2 years now. The staff is very friendly and professional. Diana helped me (took an hour, because finding new glasses is a chore for me), she went out of her way to understand what I needed. She was very patient with me. And yes, I found the perfect pair!!! I am glad to have found Bright Vision, the doctors are knowledgeable, patient and friendly. read more

Amazing office. The front office staff was very friendly at check-in. The optometrist was very kind, professional and helpful. He took his time with the exam, explaining everything he was doing and asking if I had any questions. Very thoughtful examination with state of the art equipment. He explained the slight vision change I had, and explained every number he was putting in the prescription for glasses. From start to finish it took one hour. The assistant that helped me select glasses was knowledgeable and helpful. I highly recommend this office. I came here on a referral from a colleague and am glad I made the appointment. read more

Bright Vision Optometry - Glasses selection in the office - Eyewear & Opticians Near Me - Chino Hills, California

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Came here because it seems like a nicer boutique place with great reviews so I would get better service. Office and staff are nice however not thrilled with outcome. Went to get eyes checked for glasses and mentioned my eyes have always been difficult to get right due to underlying issues. To explain, I did go elsewhere before where they would fix until the glasses were finally correct, but it was a revolving door of optometrists that I thought maybe had to do with skill. I thought with the reviews here, maybe they could get it right the first time. But, they didn't, and are strict about redo. They were polite about everything but realistically if a patient lets you know their eyes have issues, perhaps there could be another solution versus releasing a prescription that isn't quite right and making no exceptions for more than 1 redo. I am $300 down with glasses I can't even wear. My suggestion is, if yours eyes are more problematic, perhaps go elsewhere that is more understanding and has more lenient redo policy. If it's pretty straightforward, then this place is fine and has a nice selection of glasses. read more

Our family have been coming to Bright Vision for a few years now. It is a well run establishment with great staff and optometrists. The clean facility and easy on-line booking makes the experience even more pleasant. I highly recommend this team to care for your vision. read more

I went here because this place has great reviews. It did not disappoint. I ordered 2 pairs of glasses, so this review is pending on the promptness of delivery and quality of prescription. Everything else was great. read more

Bright Vision is an incredible optometry office with the most professional clinicians and technicians. I was looking for an optometrist who could help my daughter with the new Stellest glasses to slow her myopia progression. The office had state of the art technology and my daughter had an extremely thorough eye exam. They had a huge selection of frames (even for kids)! She was allowed to try on frame after frame before finding the best fitting pair. Skylar, the optician, then meticulously adjusted again and again, until the best fit was obtained. Dr Sophie (and her brother) truly are wonderful optometrists. read more

I had bought sunglasses years ago somewhere else (but it was too far to go back there) and I haven't been able to wear them because they are so loose. I stopped by Bright Vision Optometry since it's close to my house and asked if they were able to adjust my sunglasses to make it fit tighter on my face. The front person was very friendly and the person (I didn't get the name) who helped me with my sunglasses was very nice too. She told me she would tighten the screws and if that didn't work she would bend the frame. Tightening the screws worked and she did it twice upon my request. At the end I offered to pay but she told me it was not necessary. I appreciate their customer service and would not hesitate to return as a customer. Thank you so much Bright Vision Optometry for such great customer service! read more

I found this place by chance and am so glad I did. The facility was clean and super cute. The entire staff was so welcoming and friendly. The providers were efficient and walked me through every step of the process. The frame options were chic and given the brands, fairly reasonable in price. Overall, very happy to have found Bright Vision! read more

Excellent service! I found this optometry place through Yelp and it did deliver a 5 star experience! Dr. Julie and the rest of the staff was so professional! They handled everything so smoothly. Thy had already ran my insurance prior to my appointment and I went in and was seen earlier than my appointment time! They checked everything with my eyes in detail and I got to choose my glasses and ordered them right away. Lots options. Highly recommended! read more

I had a medical eye emergency and Bright Vision took me same day. It ended up being something I needed eye drops for and Dr Hsu was awesome and so thorough. I did have to come back 4 visits for a check in but I think they just wanted to make sure my eye ulcer was getting smaller. Although I found and others I told found that 4 extra visits was way too much. Especially when they need to charge my insurance each visit and I have to pay a copay for a 5 min visit. Each doctor I saw, 2 different ones and Dr Hsu, did care and were there to answer my questions. The eye specialists are so nice too. I would recommend this location if you don't might an expensive eye doctor. read more

My last eye exam was 2002 with an optometrist who is no longer in business (or has relocated?). I've had my prescription glasses since 2001. I had the same prescription for 24 years, however, my prescription is light and I don't always wear them (only for driving when I need to read street signs). I recently made an appointment with Bright Vision and saw Dr. Kim. While I did need new glasses (my old pair was in decent shape but did show signs of age) and my vision hasn't changed very much during all these years, I did mention that my sight may have slightly changed (I can read normal print on paper, but had a hard time reading very fine print on bottle labels). I also expressed my concerns for astigmatism-light sensitivity (which I did not have 20+ years ago). Dr. Kim confirmed this for me and recommended a prescription for this which means a special coating on your glasses. This is a separate thing from your standard prescription if your vision is not 20/20 without corrective lenses. Dr. Kim and staff were friendly, professional and informative. read more

From the moment I walked into Bright Vision, I felt welcomed. Mia was friendly and sweet, and Dr. Kim was amazing. Because of my diabetes, she went above and beyond to explain my current vision issues, what may be causing them, and the steps I can take to improve and hopefully stabilize my vision. Dr. Kim is extremely knowledgeable, and her passion for her work truly shows. read more

I had an excellent experience. They are very good with communication. Explains everything. Staff is friendly. I recommend this place. For any eye problem or glass problem will come here since all staff excellent with communication. They explain everything really well. Thank you to all staff for explaining everything. Doctor did excellent job of explaining everything. So would like to give them all 10 plus star for excellent communication.. Will recommend family and friends here. Thank you! Will definitely come back here for any eye or glass problems read more

"I had a frustrating experience here due to miscommunication. I asked when I brought my son if I could bring my son's frames to get lenses without him being present, and I was told yes. When I arrived, they informed me that my son needed to be there for measurements, which was never mentioned before. I ended up wasting a trip because of this. I understand measurements are important, but this should have been clearly explained ahead of time. Hoping they improve their communication so others don't run into the same issue. read more

Very friendly staff! Great first client experience! I did not feel rushed to make a choice regarding glasses and I liked the recommendations I was given regarding what would look good on me based on my face shape! read more

The place is nice, modern, polished, spacious and clean! I was able to easily schedule my appointment online for my yearly checkup. They also sent me a wuick questionnaire to fill out beforehand. I arrived for my appointment and was instantly taken to the back for my checkup. Everything was done quickly and painlessly. No eye puffs or dilated pupils. I liked being able to see the image results from my doctor at the end of my checkup. Everything was taken care of in an efficient manner. I was done with my appointment in 20-25 minutes. Dr. Hsu was warm, professional, and knowledgeable. They have a lovely display of glasses. The sales lady was very helpful in assisting me with choosing my frames. She was very stylish so I trusted her judgment. She even took pictures of me from a side angle so I could make a better informed decision. I can be very indecisive and she helped me pick the ones that were more in style currently. I was happy with my choice and she even offered to make a note of the other classic looking ones I was looking at for next year's annual checkup if I'm still interested. The only thing I didn't like was that I felt pressured to add the extras, but my prescription is so minimal, I didn't feel the need to spend extra. It might have been a language barrier but I asked if the add ons were necessary and she told me that they were, but when I mentioned that the last place I went to I was able to purchase glasses without having to do all that and my insurance was the same, she told me it was fine and that if I insisted on not getting those add ons, I didn't have to pay for them. I am still happy with my experience here. I just need to make sure I am clear about what I am willing and not willing to pay for from the get-go, so there's no misunderstanding or a feeling of time being wasted. I am excited for my new pair of glasses! I felt that everyone made an effort to go above and beyond to provide great service. I definitely plan to return! read more

Our experience and interactions here with Dr. Soong and his colleagues have been nothing short of professional and kind. Each specialist takes the time to explain the process, along with providing any related feedback. Special shout out to Michael for helping to fix my son's glasses last year when one of the screws inadvertently came loose (it was covered under their one year warranty, so there was no extra charge)--thanks, Michael! Today's visit with Dr. Megan Sam and Hannah was equally exceptional. We definitely appreciate their warm, engaging demeanors and professionalism. What's more, this practice has a nice variety of frames to choose from. My son selected his next pair of Ray-Bans within minutes! lol If you're looking for a friendly, experienced optometry with flexible scheduling, I would recommend this place. They currently offer online scheduling, which is inclusive of weekends. -Enjoy read more

Bright Vision Optometry - Frames. - Eyewear & Opticians Near Me - Chino Hills, California

The doctor.Kaonis nice and professional. The office associates are friendly too. Clean and short waiting time read more

I'm so glad I decided to come here years ago when they were a new office. I've been a patient driving up to an hour just for my appointment because it's worth it. Last year I had my appointment right before they started the construction and expansion of their office. I'm so happy to see how nice it turned out! They have even more technology than last time making each visit quick, easy and comfortable. I love that they always break down the exact cost of everything and how much your insurance covers. Thank you again as always! read more

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They recently renovated and it's very fancy now. It's family owned and the drs are very nice. The equipment is technologically advanced. They have a good selection of glasses. Not super big but the glasses they do have seem to be good quality. If you need a good modern optometrist, this is the place. read more

I had a great experience today at BVO. Dr. Steven listened to my needs and he was very thorough with my eye exam. I am so blessed to have found them. Mia and Grace were patient and welcoming. Next year I won't bring my own frame since they have so many to choose from. Highly recommend!! read more

We went as a family for our first visit and were really pleased with Dr.Steven and his staff. Dr. Steven was detailed with his assessments and explanations. You could tell he is passionate about what he does. He made us feel comfortable and brought new knowledge to us in taking after of our vision, Joanna was the lady who helped us with picking out frames. She was patient, not pushy, and also detailed. Overall, we were impressed and glad we gave Bright Vision an opportunity. We wanted a closer optometrist to our home , and this placed made us feel welcomed and valued. Thank you!! The Garcia Family read more

Dr. Hsu and her staff are superb. The practice has state of the art equipment (Zeiss) and is designed in a very modern, clean and impressive health care facility. The selection of frames are all very chic and fashion forward and the staff have always been excellent in assisting me with choosing a frame shape that matches my face shape, as well as taking into account the strength of my prescription. As a health care provider myself, I can truly appreciate the care and attention to detail that Drs. Hsu and Soong have put into creating this practice. Unlike many practices that have unclear goals, Bright Vision Optometry has a very clear and laser focused goal... which is to provide their patients with the absolute best vision. They have spared no expense to purchase the best equipment to accomplish this task, and also spend the appropriate amount of time with each patient to obtain the best testing results. I live 2 hours away from this practice but continue to make this long drive back to them, because Dr. Hsu and Bright Vision Optometry are more than WORTH IT. Do your eyes and vision a favor and schedule an appointment with them. read more

I live in Temecula and I drive out to chino hills for the service they provide. My husband referred me to them and I'm glad he did. Their customer service is exceptional, their selection is great, and my optometrist was the cherry on top! I enjoyed my visit, my questions were answered and it was just overall an easy and welcoming experience read more

Bright Vision Optometry - Eyewear & Opticians Near Me - Chino Hills, California

I love this place!! All of the physicians are very thorough and pay close attention to ensuring that the eye exams are conducted with precision and care. My experience with selecting my glasses took time and I was very satisfied with my choice. read more

I received an email that I was due for an exam. Booked online and got in the next morning. Met Dr. Michell, she is extremely friendly/funny, took time to explain my exam and talk with me. Staff member Daylene was very friendly and helpful. Nice clean place and all staff greet you with a smile. read more

Thank you Bright Vision for my Stunning Dior Shades! I've been a patron of this optometrist for three years and their staff and service is always incredible. I truly enjoy the selection of glasses that they offer, the reminders that I get when it's time for my checkup and the personal touches that the staff do to make you feel welcome. The Doctors are very friendly, knowledgeable, and helpful. Prior to moving out this way I would go to a popular optometrist in Pasadena and they were good yet I never received this level of care nor did they have this fashionable selection of frames. read more

Great customer service and a very up to date technology . Dr. Kim was very friendly and explained things thoroughly.

After finding the great reviews of this place, we brought our (almost) 4 year old daughter here for her first ever eye exam, and it was the best decision we ever made. Dr. Michell Kim and the staff here went above and beyond my wildest expectations. Now, my daughter wants to become an Optometrist herself, and kept pretend playing her eye exam again at home. We will definitely be coming back annually for our exams! read more

Been coming to Bright Vision office for several years. Dr Soong is both very professional & knowledgeable..He goes over the eye exam results with his patient.. His staff Monique was also pleasant & helpful in helping me choose the right eye care products..Last, the office was great!! read more

After 3 months of having new glasses, my daughter's vision got worse. I called the office and the girl who answered the phone, Diana, was very rude, arrogant, and patronizing. She constantly cut me off and refused to listen. She gatekept us from making an appointment with Dr. Soong, and blamed my daughter for having a medical condition. She insisted on either paying $160 for a new exam or going to our family doctor for a referral to a specialist. After 20 minutes of angrily going back and forth, she eventually said it costs $50 for a reexamination with Dr. Soong, which could be waived by him, since my daughter's prescription was more than 2 months old. So, we have decided to go to an eye specialist instead. Looking back last year, when my husband was there for his eye exam, he did not purchase his glasses from there. He bought them from Costco instead (he likes the titanium light frame at Costco). The same girl printed out his old prescription from 2 years ago. My husband did not know that, so he went to Costco and ordered a pair of glasses. After weeks, he could not see things well. Costco checked for him and said that he was using the old prescription from 2 years ago. We had to go back to Bright Vision for a recent prescription to be printed out, and they did not even apologize, just said they did not know who did that. Luckily, Costco was nice enough to give us a new pair of glasses without paying anything. Anyway, my family won't come back to this office since the admin is bad. The girl at the front desk who answered the phone gatekept us from talking to the doctors. Not only that, she looked down on us just because we did not purchase any glasses from them, and refused to pay an unnecessary new fee instead of a reexamination (only 3 months). We know money is important for any business to survive, but wouldn't unreasonably pressing on it destroy the reputation and integrity of a good doctor behind the administration? read more

Just stick with vision test from here. DO NOT get glasses, period! $300+ down the drain. Waste of time and money. read more

Very friendly doctors and staff. Originally came in for myself and husband but realized they have a separate kid room! Brought in my 5 year old son and he had a great experience with the smaller sized equipment. Can't wait to bring in my other children. Can't recommend them enough! read more

Our family have been getting our vision exam here with Dr. Soong for 3 years now. Dr. Soong has always been friendly and patience answering all of our questions! Today was my 5 years old son first eye exam. He made all the exams sound like a cool/fun games, so my son participated super well and we got everything done in a timely manners! In addition, all the staffs are so friendly! This is by far the best Optometry we found and tried! Totally recommend this place everyone! read more

Awesome place to get new glasses and eye checkup. Dr Steven asked what my needs are and tailored my prescription to what I use my glasses for. Will be back here when I'll need new glasses again. read more

The business looks immaculate, the employees are kind, and the Dr. Kim was informative and energetic. Highly recommend!

Dr. Vargas is Awesome! She was very patient and explained every detail of my exam. Has a beautiful selection of frames to choose from. Highly recommend Dr. Vargas' office. read more

Dr. Soong is an outstanding provider. He examined our 3 sons in the office today for a routine visit and was friendly during the exam tests and excellent at explaining the retinal images/ ocular anatomy for our sons learning, comprehension and understanding. The staff was courteous and friendly. We will definitely refer our friends and family here and thank you for a wonderful experience. DL read more

I took a shot in the dark with Bright Vision Optometry. My previous optometrist of 7 years was having issues getting appointments addressed, and I was really getting desperate to get my contacts supply refilled. I happened on Bright Vision on my visits to the Omomo and 99 Ranch that they share a plaza with, and I'm glad I did. The entire team really takes care to explain everything that they're testing for, they're absolutely transparent in the cost and coverage that I currently have. Dr. Steven was an absolute great doctor! He really kept it lively while also addressing all my concerns, answering all of my questions, and really working to make sure I was walking out of there with no outstanding problems. But it didn't end there. Diana helped me wrap up my contacts supply. She looped me in to a rebate that I was eligible fr that I never heard of, and she was just a pleasure to laugh and talk with. Everyone there was especially friendly and I couldn't recommend them more. read more

When you first enter, you can tell why they have a 5 star rating. Their whole staff is so friendly & professional. Michae helped fix my glasses in just two minutes! Will be coming back here again :) read more