I'm writing as a parent of a college student, and Pomona Optometry was excellent during an urgent eye issue. They took my son in quickly, treated him with care and professionalism, and clearly explained the problem and treatment. The staff was kind and reassuring during a stressful situation. As a parent, it was a huge relief knowing he was in good hands. Highly recommend read more

Fast and efficient service. Both receptionists are really helpful and they call you immediately when your glasses are ready

The best optometrist I've ever visited! I've always going to the eye doctor because it felt like such a hassle, but I have found the one for me. Dr. Tonnu was so helpful and patient. She answered all the questions I had about my glasses and new contacts. They speak Spanish, Vietnamese, and English. They carry a large selection of glasses with many sizes to choose from. There is also plenty of parking in the plaza. 10/10 recommend read more

Pomona Optometry - Optometrists Near Me - Pomona, California

Friendly helpful and so knowledgeable. Great customer service always there to help. Great variety of glassed and contacts and I would not go anywhere else They are the best read more

It was my first time here, I had an appointment scheduled, they had me fill out a form, I then waited only 5 minutes at the most. I was then taken back for a few procedures prior to the eye exam. I was then taken into the exam room. I only waited a few minutes before the eye doctor came in. She was very nice, she asked me a few questions then proceeded with the exam which didn't take long at all. The entire staff was very friendly. read more

This is a very comfortable optometrist, I feel right at home. My daughter has been visiting this office aver 5 years and when I tell you they know her by name they do. The secretary can hear her voice and know it's her. I love coming here and I recommend this place to anyone and any child who needs their services. read more

One of the best eye doctors in town!!!! I had a family friend recommend me Dr. Kieutien Tonnu a while back and I have not stopped coming back for my annual eye exam since. First of all, she is super kind, patient, and understanding and incredibly knowledgable on so many eye conditions. I had a scare where I thought my eye was infected and she gave me a prescription for a quick fix, and BAM it was gone. OFFICE: The office is located in a predominantly Vietnamese plaza and is clean and up to date with such high-tech technology. The front desk staff speak Vietnamese and Spanish fluently and help you in such a kind way. I love LUCIE! She is super helpful and kind and has a great sense of humor. She helped me pick out the best pair of glasses for me. AFFORDABILITY AND INSURANCE: Dr. Tonnu takes all kinds of different insurances including MediCAL and MediCARE. If you are a cash patient like myself, she includes lots of services and discounts because she actually cares about her patients. Even when I switched to contact lens, they trained me and everything with how to put on the contacts and I was super impressed with how quickly I could learn. DEFINITELY RECOMMEND DR. TONNU OVER ANY OTHER OPTOMETRIST. read more

Pomona Optometry - Exam Room - Optometrists Near Me - Pomona, California

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good customer service and nice staff and there quick to give your glasses been going there for my last 2 eye exams read more

I have had the great fortune of receiving my eye-care from Pomona Optometry over the last 10+ years. I can state with confidence that Pomona Optometry has the best service and care out of any health establishment, facility, or business I have ever been a patron of. They are remarkable at their craft, service, and care. I feel at home anytime I have an eye exam or stop by to pick up some contacts. Not only do they take great care of my eyes, but they also connect on a personal level - they are wonderfully warm & hospitable. The office is run with infinite precision, orders are facilitated with utmost urgency, and eye exams are administered with utmost care. Pomona Optometry is filled with brilliant minds who take care of their guests with compassion and conviction. read more

Pomona Optometry is a stable in the Vietnamese community for all eye care needs. My family and I have been coming here for years during the good times and during the tough times, when we had insurance when we did not have insurance. The sisters who own and operate this business, Dr Kieu Tien Ton Nu and Lucy, are both professional and compassionate. The personable experience at Pomona Optometry transcends any experience you can get at a franchised business. Not to mention, their pricing here is very affordable. It was time for me to write a re-review here due to a recent incident where I went to a Spa and had an incident that left my sad right eye burning. The morning after the incident, I reached out to Kaiser but all of the Kaisers in southern California could not fit me in... And the ironic thing is that, it would have been more expensive probably. My eye was hurting so much, I knew I needed medical help, so I called Pomona Optometry as soon as they opened and Lucy was super sweet. I told her what happened and she was able to set an appointment for me to consult with Dr Ton Nu that afternoon. I was so grateful. It was just a relief on my mind to have a professional opinion on the matter. I was honestly just praying that they would look at it and clear me of my worries. When I came in, everyone was very caring. I asked if they needed my insurance information, because I don't have my vision care card on-hand. Obviously this was not a planned visit. Lucy reassured me not to worry and it was important that I was seen with or without the insurance. For anyone who does not have insurance, a doctor visit is only $40!! What a steal. That's cheaper than my co-pay with Kaiser so things were really working out for the better. I was led back to the Eye Exam patient room where I explained to Dr. Ton Nu what had happened. Hot water from the facial steam machine SHOT into my eye at a high velocity, and it was originally blurry and the burning sensation and light sensitivity. She examined both eyes. Then she did a "stain" where a special eye-dye was dropped into both eyes, and then she examined my eyes again. She commented that my right eye was EXTREMELY dry and I told her hot I called the Kaiser RN Emergency hot line and I was proactively using over the counter pain medication, eye drops, and cold compress. She said that the over the counter eye drops were not strong enough for my situation. ALSO, there was a burn on my cornea. Ahh!! How scary!! I mentioned how my eye did not look super red YET, and she said the cornea is clear and it becomes red after the infection gets bad. So it would have gotten red and nasty if I did not go see her. Dr. Ton Nu gave me a prescription for antibiotic eye drops to use 4 times a day, and then to come back and see her in 2 weeks. She was super sweet and trying to comfort me. I definitely did the right thing following my instincts, listening to my body and seeking medical help. As I was checking out, I didn't have $40 with me and Lucy told me I can just pay next time. Then I was thinking out loud like uh oh do I have enough cash on hand to fill my prescription next door? Lucy was SOOOOOO NICE. She was like don't worry, just go over there, if you don't have enough we can loan you cash. How nice!! I actually ended up having enough for the $18 eye drops, but the kindness is appreciated. I am definitely coming back for my follow up in 2 weeks. And once my eyes heal, I definitely want to get my annual eye exam and new glasses and contacts. I will take advantage of the 30% off on Designer Frames with your Yelp Check-In! They even have staff who fluent speaks English, Vietnamese and Spanish. I love Pomona Optometry and I would not trust any other business as much with my eye-care. read more

my family and have been coming here for years Lucy is ve helpful and very sweet I highly recommend Pomona Optometry they are very professional. They keep in communication with you and I don't think I would go elsewhere. read more

Pomona Optometry - Optometrists Near Me - Pomona, California

Hi everyone ! This place is like Home to me , the doctor, and staff have been my optometrist since I was in 5th grade when I needed thick bottle lenses because I had difficulty reading the board. So embarrassing only kid needed to be moved to the front because of vision.Thank you to the Doctors and staff always so nice and friendly made me feel supper comfortable since I was 11years old I am now in my 30s still going there with affordable prices , cute lenses to choose from, if not ordered and most importantly the same team that shows their loyalty to their clients and buisness. Thank you to all the ladies at Pomona Optometry I love you girls ! Thank you for always helping me out with frames and friendship! You ladies are the best! Forever my optometrist place ! read more

This place is horrible Lucy is very rude they had me make an appointment at 130 to be rush out by 2pm to come back on Monday are u fucking kidding me I waited Soo long for insurance to referral to this fucking place just to be rush out ridiculous is this how they treat there insurance customers wow And Lucy just to remind you ur still getting paid by my insurance even tho you rush me out Don't come here waist of time I wish yelp would have negative stars they don't even deserve one read more

We love this place! All the employees are so friendly! Lucie was so friendly and patient with me and my husband when we took like almost a hour to pick out our frames then decided which lenses were the best for us. They had a good deal for their glasses, and they honestly told you which ones is the best for you and your budget! I highly recommended this office!! read more

I've been coming here since i was a little kid. I pretty much grew up in this optometry. Lucy and the staff are so nice and always on point. Please do not hesitate to make them your primary optometry you wont be disappointed! Very fair prices! Call them today! Thank you so much guys! read more

This place in very pleasant, everyone was so nice and helpful! Good pricing too, for those with no insurance.

Highly recommended. Doctor and secretary are very kind, efficient, and quick to attempt my need. They are flexible with appointment. I was a walk in customer and got my service done same day. They speak English and Vietnamese. Very reasonable price. read more

I always go back to Dr Kieutien Tonnu for my annual exam. She is so nice to all her patients. This year I decided to get two pair of glasses. I wanted to get a extra pair of my sunglasses, and Lucie was so patient with me. It took me like almost a hour to pick out the perfect pairs for me. Lucie gave me a honest opinion and helped me pick which lenses were the best for me. They had a good price for their patients who want to do extra pair of glasses. They didn't ask me to do extra unnecessary stuff for my lenses like other places, so I highly recommend them. read more

I Love this place Lucy is the sweetest super professional very welcoming always trying to go above and beyond our needs Highly recommend this place!!!! I want to thank all the staff here including their receptionist she's so sweet too!!! read more

I've only been here once for both my contact and glasses prescriptions, but I am definitely now a returning customer. Their customer service is amazing, and their staff is friendly, welcoming, and quick with offering help! Lucy was so prompt with her responses and made sure we got the services we need. I was thoroughly impressed with how quick and helpful she was as well as the environment overall. I definitely recommend coming here! read more

This is my go to spot for eye exam, glasses, and contacts needs. I am usually greeted by Lucie who is friendly and helpful. Her response back time to replying to texts/calls is quick. She was able to get me an appointment the same week I called for an eye exam. Also, I like that they have a variety of glasses to chose from. The price is reasonable as well. I would definitely recommend this place. read more

Is anyone there? I've been calling and no one answers during the business hours. At time of visit in April of this year, things were good. Now that I am calling to inquire about ordering contacts, no one is answering. read more

I've been trying to contact them to replace some glasses for my kids and they never answer. Another issue is they close at random times it's not what it says on google. read more

Next to the Vietnam supermarket. Very nice people and helpful . I think the price for contact lens exam is cheaper than Walmart .

Friendly staff, great selection and they are more than willing to offer you discounts!

Love coming here they are very nice, always make sure your taken care of. Will definitely recommend this place to anyone.

I just finished seeing the eye doctor and she was so wonderful. But her helper is so completely rude she's Mexican American she wears glasses she had to help me before I got to see the doctor in the whole time she's huffing and puffing. And just treating me bad. Which made me feel bad because I'm also Mexican American. And when she noticed I was going to pick up my frames and put it on hold so I can pick up my credit card at home she started huffing and puffing and threw my paper at me with my prescription. Because I asked her and wanted to copy so she said I must not be sure so she throw it at me. I can't believe how rude she was to me. She should change careers if she's that and unhappy read more

The easiest, fastest most efficient eye exam ever! The staff's customer service is excellent and the doctor is knowledgeable, very approachable and I am super pleased by the whole experience. I'm coming back here from now on! You should too! Thank you, Pomona Optometry! read more

Very professional and great customer service. Doctor Tonnu is very knowledgable and efficient. Much better than my last eye doctor!

I have been to this optometrist for about 5 years. I highly recommend this office. They treat you like family and they would go out of their way to make sure your needs met every time. Thank you! read more

I been coming here since I was in 7th grade. I always have such a friendly service greet by the eye doctors they're amazing.

Never have an issue coming here. They are so nice and so accommodating. My whole family basically comes here and I will definitely be coming back. They're open to teaching you about your eyes and your health and how it affects the eyes as well. They allow you to do walk in and they also always have a smile on their face! read more

This office definitely gets 5 stars. Most efficient and friendliest optometry office I'll ever expect to go to. The front office is run incredibly well. You're treated much more like a friend as the administrator sets you up and handles your paper work rather than another box for a bureaucrat to check off. The great service continues as the assistant quickly runs her preliminary tests and gets you seated in front of the optometrist who is professional, nice, and thorough. I've shamefully been on Yelp since 2008 without contributing any reviews and can't think of a more deserving place to get my first one. read more

Been getting my glasses here since for almost 10 years! They are so awesome, especially Lucy! She is such a sweet person! I love this place

It's not really a big place and you don't have much selections but that doesn't even matter to me. Their service is amazing. I loved em. I've came here about 4 times, and they never disappoint. They're so polite, attitude never changed throughout the years lol. +5 stars! Good job ladies! read more

We love this place! We've been coming for years and they are so attentive and professional. Lucy and the doctor are truly the best. We highly recommend it. read more

The doctors here are the sweetest! Very flexible with my orders and reasonable prices.

It's a hole on a wall place but it has an Excellent Customer service, very friendly and Courteous! :-) we have been coming here for years! :-) read more

I love love love this place my daughter has been coming here for years, the staff is so nice they are very respectful, they are so helpful omg I love this place they are opened on saturdays they have a big variety of glasses, Lucy is so sweet they will always work with u just to see there customers satisfied. read more

I went here on a suggestion from my husbands coworker. They are a small shop. They had ALOT of selections for mens and womens frames. Most of the frames start at $30. Lucy was the one who helped my pick out frames. Super cute and AFFORDABLE! Glasses usually cost me $150 or better, but I got frames, lenses, eye exam for a total of $18!!! (After $150 insurance). I am looking forward to sending my husband there for glasses as well! I would definately recommend to a friend! read more