Pomona Optometry is a stable in the Vietnamese community for all eye care needs. My family and I have been coming here for years during the good times and during the tough times, when we had insurance when we did not have insurance. The sisters who own and operate this business, Dr Kieu Tien Ton Nu and Lucy, are both professional and compassionate. The personable experience at Pomona Optometry transcends any experience you can get at a franchised business. Not to mention, their pricing here is very affordable.
It was time for me to write a re-review here due to a recent incident where I went to a Spa and had an incident that left my sad right eye burning. The morning after the incident, I reached out to Kaiser but all of the Kaisers in southern California could not fit me in... And the ironic thing is that, it would have been more expensive probably. My eye was hurting so much, I knew I needed medical help, so I called Pomona Optometry as soon as they opened and Lucy was super sweet. I told her what happened and she was able to set an appointment for me to consult with Dr Ton Nu that afternoon. I was so grateful. It was just a relief on my mind to have a professional opinion on the matter. I was honestly just praying that they would look at it and clear me of my worries.
When I came in, everyone was very caring. I asked if they needed my insurance information, because I don't have my vision care card on-hand. Obviously this was not a planned visit. Lucy reassured me not to worry and it was important that I was seen with or without the insurance. For anyone who does not have insurance, a doctor visit is only $40!! What a steal. That's cheaper than my co-pay with Kaiser so things were really working out for the better.
I was led back to the Eye Exam patient room where I explained to Dr. Ton Nu what had happened. Hot water from the facial steam machine SHOT into my eye at a high velocity, and it was originally blurry and the burning sensation and light sensitivity. She examined both eyes. Then she did a "stain" where a special eye-dye was dropped into both eyes, and then she examined my eyes again. She commented that my right eye was EXTREMELY dry and I told her hot I called the Kaiser RN Emergency hot line and I was proactively using over the counter pain medication, eye drops, and cold compress. She said that the over the counter eye drops were not strong enough for my situation. ALSO, there was a burn on my cornea. Ahh!! How scary!! I mentioned how my eye did not look super red YET, and she said the cornea is clear and it becomes red after the infection gets bad. So it would have gotten red and nasty if I did not go see her.
Dr. Ton Nu gave me a prescription for antibiotic eye drops to use 4 times a day, and then to come back and see her in 2 weeks. She was super sweet and trying to comfort me. I definitely did the right thing following my instincts, listening to my body and seeking medical help.
As I was checking out, I didn't have $40 with me and Lucy told me I can just pay next time. Then I was thinking out loud like uh oh do I have enough cash on hand to fill my prescription next door? Lucy was SOOOOOO NICE. She was like don't worry, just go over there, if you don't have enough we can loan you cash. How nice!! I actually ended up having enough for the $18 eye drops, but the kindness is appreciated.
I am definitely coming back for my follow up in 2 weeks. And once my eyes heal, I definitely want to get my annual eye exam and new glasses and contacts. I will take advantage of the 30% off on Designer Frames with your Yelp Check-In! They even have staff who fluent speaks English, Vietnamese and Spanish. I love Pomona Optometry and I would not trust any other business as much with my eye-care. read more