Had an excellent experience at West Village Optometry. From the moment I walked in, the staff was…read morefriendly, welcoming, and professional. The office is clean, modern, and well-organized, which made the visit feel comfortable and stress-free. The optometrist was extremely thorough and took the time to explain everything clearly, answering all of my questions without ever making me feel rushed. I really appreciated how attentive and patient they were during the exam. The staff also helped me choose frames that suited my face and style, and they were knowledgeable about insurance and pricing, which made the process easy and smooth. Overall, the level of care and customer service was outstanding. I highly recommend West Village Optometry to anyone looking for quality eye care and a friendly, professional experience.

I had a great experience at my recent optometrist visit. Dr. Cajayon was incredibly personable and…read morekind, taking the time to explain everything clearly and make sure I felt comfortable throughout the exam. You can really tell they care about their patients. I also have to mention how amazing the receptionist was. From the moment I walked in, she was warm, genuine, and so helpful. She guided me through check-in with a smile and later helped me pick out glasses without ever making me feel rushed or pressured. She offered honest opinions, answered my questions, and made the whole process enjoyable. Overall, the entire visit felt welcoming and attentive. I left feeling confident about my prescription and excited about my new glasses. Highly recommend!

Julian helped on a walk in to fix my glasses I sat on. Fixed them in five minute, was treated very…read morewell. Thank you!

I took my wife's glasses to these people to replace a nose pad., The technician broke the frame in…read moretwo. She put my wife's lenses in a cheap frame telling me they were in place securely. Later that evening the lenses fell out. I was not charged for this fiasco, but neither was there any offer to properly repair or replace the frame.

My husband and I have been going to Dr Baggerly for many years. We generally have been happy with…read morethe service until now after being left on hold for one hour and 22 minutes by "Megan"to schedule an appointment. There should be a better process. If there is one then it should've been ofIt has become our experience that office personnel can destroy a good doctor's practice. I hope this is NOT the case.

Stephanie V has great customer service and is very knowledgeable about my needs. Thanks Stephanieread more

Friendly staff and wasn't crowded or busy when we came for eye exam. We called to make an…read moreappointment. My aunt and uncle both referred me. They have the eye scan thing that can be used instead of dilating with drops. Right next to yoshinoya.

My husband and I have been coming here for years and we continue to come back even after we moved…read moreout of the area. I've also been bringing my son here since he was little and he always looks forward to his appointments. The staff is always so friendly and helpful and they are super amazing with kids too! They have a wide selection of kids glasses to choose from which is great because even at 5 years old, my son likes options. Dr So really takes the time to explain things and answers any questions we have which makes us so confident in returning time after time. And special shout-out to Uncle Philip for going above and beyond every time we come in and always making it a pleasant experience. We highly recommend!

Needed to get my contact prescription renewed and found this place on yelp (takes VSP insurance)…read more The front staff was friendly and the doctor is very approachable. Was in and out in less than 30 minutes (I don't have any big eye issues). Parking is easy and the inside is spacious and clean. So glad to have found a great optometry near me!

We are fairly new to the area and had been looking for a good local optometrist for my son and I…read more I came across La Verne Optometry on Yelp. Staff and doctor were extremely friendly, from the initial phone contact through the day of our appointment.

This is long overdue. Having moved to the area at the end of 2022 from LA, I decided I needed to…read moretry to find a local optometrist to hopefully replace my optometrist in LA who I had been going to for 20+ years. I'm not one to change a provider lightly, but I could not be happier to say I found one and that the reviews on Yelp are 100% accurate when it comes to Dr. Kim. If you care about genuine and personal customer service, and forming a real relationship with the people who take care of your health, this is the place to go. The level of service was unparalleled and they are friendly and thorough. I had insurance but assumed I had already used my benefits since I purchased contacts elsewhere less than a year prior. They took the time to check my insurance, saw I had benefits that could be applied, explained the benefits, and went through the benefits to see which could get me the best discount. I ended up getting contact lenses, frames, and lenses. Dr. Kim not only knows what she's doing in her profession, but she truly cares about her patients. She shows it by the time she spends to conduct her exam and to talk to you. It feels like a rarity these days to find this type of care, but it's a relief to see it still exists. I am very thankful to have found her.

Jennifer is outstanding and very attentive. This was my first visit and I left very pleased with…read morethe level of service and care. The glasses I selected were not readily available so I was told it would be about 2-3 weeks before receiving them. I was advised when the glasses arrived that they were slightly scratched and they recommended returning them rather than having me settled for a defective pair of glasses. It took an additional 2 plus weeks for my glasses to arrive but it was worth the wait. I appreciated the attention to detail and pride toward delivering a quality product. The eye exam was thorough. Jennifer took the time to explain every aspect of the exam and it did not seem like a rushed visit. I liked the wide selection of eye ware. The staff is courteous and go above and beyond to ensure your glasses fit properly. I strongly recommend this place.

Receptionist needs customer service improvement.... I…read morecalled looking to inquire about a vision appointment. Receptionist picked up the phone and did not identify the business or reason for my call, seemed like I dialed the wrong number and the person was bothered. I had to ask if I was calling the right location because of the way she responded. Very blunt... I'll be looking elsewhere.

This is not my first visit to light of life, The staff is…read morevery welcoming and helpful, And Dr. Bebawy is amazing, he discovered my high eye pressure and help me diagnose it, which I am grateful for, because this was something that would have affected me, and I really cannot say enough about the great service, I would definitely recommend Dr. Bebawy and Light of life to all friends and family.

Very rarely am I presented with the opportunity, let alone compelled, to write a glowing review for…read morea health professional, but the outstanding care provided by Dr. Kim and her staff deserve specific recognition. Recently I had seriously injured my eye while doing some gardening and by the next morning I realized I needed professional medical attention. I went to Dr. Kim's office to arrange for an examination. While Dr. Kim was not in at the time, her employee, Scott, immediately contacted her by phone in an effort to have me seen late that afternoon. While Dr. Kim was out of town at the time, Scott was able to secure an appointment with Dr. Kim the following morning. Impressive! After examining my eye and generating a prescription for an immediate pick up, Dr. Kim insisted that in the future if any vision-related injuries arise I should immediately text the office, even if it is after-hours. She explained that, as a habit, she will review text messages after-hours and is very willing to meet with a patient, on an emergency basis, to avoid the risk of any long-term vision damage. Several days after my initial visit Dr. Kim then reached out to me via a follow-up email to confirm that I was healing properly and that the injury had been alleviated. This is an impressive level of personalized professional care, especially in view of the general state of healthcare throughout Southern California. Thank you Dr. Kim and your staff.

This place is a rip off! I purchased one years worth of Dailies multiracial contacts. I have never…read moreworn contacts. So they said is I purchased a years worth I would get a manufacturer discount. They also said u could return any unopened boxes and receive credit for other products. I am here now to return the unopened contacts and come to find out they want a 20% restocking fee! That's going to be $300!! They told me every charge I was going to pay that day EXCEPT the 20% restocking fee! I'm never going here again. I suggest you never go here!!

I had an appointment today everything went fast and efficient everyone was very friendly and…read morehelpful the doctor was very attentive and informative in all of my questions and concerns someone i do want to say was very truthful and helpful was esther the consultant we connected quick i felt very comfortable and sure that she would help me find what i need. yet again she was very informative answered all my questions and concerns with solutions I struggle looking for frames and find my style esther was very truthful on what worked on me and my face structure and what didn't which i am glad because i chose a very cute pair i'm so excited to receive them esther also helped me apply for care credit she made it very simple and self explanatory i'm very pleased with my visit today!! thank you everyone there ps the collectibles are insanely cool

My eyes had been bothering me, so I searched for an optometry office near my home and chose this…read moreone based on positive reviews. Initially, my experience was great--the receptionist, the technician, and the doctor were all friendly and helpful. Things changed when I declined the upgraded lenses they recommended, which were quoted at $415 and $815. I chose to go with the basic pair covered by my insurance and requested a copy of my prescription. However, my prescription did not include my PD (pupillary distance) or any information about the eye misalignment the doctor mentioned during the exam. When I called the next day to request this information, I had a frustrating experience. I was placed on hold multiple times, transferred between staff, and eventually given conflicting information. One staff member told me my PD was 31.5, while another later told me it was 62. Additionally, I was told that the "misalignment" only applied to the Neurolens option--the most expensive lenses they recommended. This was confusing, as I was not given a clear explanation during my exam about whether this was an actual diagnosis or something specific to a premium product. I left the interaction feeling unsure about the accuracy of the information provided and concerned about whether I was being encouraged toward unnecessary upgrades. Beware if you dont purchase their upgrades!!

I'm writing as a parent of a college student, and Pomona Optometry was excellent during an urgent…read moreeye issue. They took my son in quickly, treated him with care and professionalism, and clearly explained the problem and treatment. The staff was kind and reassuring during a stressful situation. As a parent, it was a huge relief knowing he was in good hands. Highly recommend

Fast and efficient service. Both receptionists are really helpful and they call you immediately…read morewhen your glasses are ready