Very rarely am I presented with the opportunity, let alone compelled, to write a glowing review for a health professional, but the outstanding care provided by Dr. Kim and her staff deserve specific recognition. Recently I had seriously injured my eye while doing some gardening and by the next morning I realized I needed professional medical attention. I went to Dr. Kim's office to arrange for an examination. While Dr. Kim was not in at the time, her employee, Scott, immediately contacted her by phone in an effort to have me seen late that afternoon. While Dr. Kim was out of town at the time, Scott was able to secure an appointment with Dr. Kim the following morning. Impressive! After examining my eye and generating a prescription for an immediate pick up, Dr. Kim insisted that in the future if any vision-related injuries arise I should immediately text the office, even if it is after-hours. She explained that, as a habit, she will review text messages after-hours and is very willing to meet with a patient, on an emergency basis, to avoid the risk of any long-term vision damage. Several days after my initial visit Dr. Kim then reached out to me via a follow-up email to confirm that I was healing properly and that the injury had been alleviated. This is an impressive level of personalized professional care, especially in view of the general state of healthcare throughout Southern California. Thank you Dr. Kim and your staff. read more

Great experience! Dr Kim and her team are warm and welcoming. Dr Kim is knowledgeable, thorough, and personable. Highly recommend this office! Dr Kim and her team are amazing at what they do! read more

Everyone was wonderful, A1 + service. I was given a lot of good information by Dr. Kim today which I had never been given before on eye care. She made today's experience very pleasant with her patience, knowledge and kindness. I appreciated Claudia's patience in finding the right pair of glasses for me in my budget. Everyone was so kind and friendly. The equipment is the latest technology. The atmosphere is very soothing and the decor is beautiful. You can tell everyone really likes working there. This was the best experience I have ever had getting an eye exam and picking out my new glasses. Friends recommended Luxe Optometry to me with rave reviews and they were right, so happy they gave me the recommendation. read more

They insisted on charging me for progressive lenses even though this was included in my insurance coverage because I knew! I would need progressive lenses. I went to Visionworks and did not have to pay an extra fee for progressives. When I made an appointment I was informed that they accepted my insurance. That "optician" doesn't seem very coherent and talks down to people at the same time. read more

I have had the best experience at Luxe Optometry! They are a smaller optometrist office with a very chic selection of glasses. I just picked up my glasses yesterday, and I've already gotten compliments on them. Dr Kim really helped me with understand how to take care of my dry eyes, and I also purchased multifocal contacts, which have been working out for me when past options did not. I found them to be reasonably priced (insurance helps), and they were willing to explain exactly what my insurance covered and how to get the most bang for my buck. I will definitely come back next year and beyond! One note: they give you electronic copies of your prescriptions, which several offices I've been to would not do. Again, I highly recommend them for thorough exams, thoughtful service, and an amazing, unique selection of glasses. read more

Highlighting the extreme professionalism and compassion from the LUXE team. Dr. Kim gave me a super thorough re-examination after my previous eye doctor had gave me the wrong prescription. She was very nice and answered all my questions. I had some issues with dry eyes and her recommendations have seriously helped me. New prescription is great as well! Thank you Dr. Kim and team! read more

I have been a client for the last two years. Beautiful, clean office with high end and cost effective frames. The doctor takes her time with you and explains different options for you to make an informed decision. Her other office employees are professional and very helpful from helping choose frames, to discussing different options for your lenses. I am very happy with Luxe Optometry! read more

We came in for a simple eye exam... and left wondering if we could just move in. The team at LUXE Optometry is AMAZING -- kind, cool, and somehow made my kids think eye exams are fun. I don't know what kind of optometry sorcery this is, but I'm here for it. The doctor? Super professional, explained everything like a vision ninja. The staff? So patient and friendly they deserve a Nobel Prize in "Dealing With Wiggly Children Who Ask 500 Questions." The vibe? Modern, clean, and just fancy enough that you feel bougie, but not like you need to wear a blazer. The best part? The glasses. My daughters picked out a pair and now refers to them as their "fashion superpowers." We didn't just leave with better eyesight -- we left with kids who suddenly love wearing glasses and parents who now want to come back even without appointments. If your eyeballs need help and your kids need style, LUXE in Claremont is the GOAT. += read more

This place is a rip off! I purchased one years worth of Dailies multiracial contacts. I have never worn contacts. So they said is I purchased a years worth I would get a manufacturer discount. They also said u could return any unopened boxes and receive credit for other products. I am here now to return the unopened contacts and come to find out they want a 20% restocking fee! That's going to be $300!! They told me every charge I was going to pay that day EXCEPT the 20% restocking fee! I'm never going here again. I suggest you never go here!! read more

I had an eye exam with Dr. Kim and she was amazing! She was super knowledgeable and explained things to me thoroughly and took her time with me. I never felt rushed. What great disposition she has with her patients! I came back today to pick out frames and all the people that work there are very service oriented! Dr. Kim helped me find awesome frames and Claudia helped me with ordering my frames. This place is a gem! If you want great eye care and to be treated with respect and kindness, this is your kind of place! Thank you Dr. Kim for your thoughtfulness, kindness and patient help! May your business grow and thrive!!! read more

Had something come up with one of my eyes and needed an optometrist who could see me quickly and for a fair price (paying out of pocket) so I went to Yelp and there were SO many options! LUXE narrowed it down for me pretty quickly with an accessible website that I could easily access a request for an appointment, a quick call back (they were first to call me back out of several inquiries), a beautiful office, and a woman owned small business! Dr. Kim was professional, sweet as can be, on time, and made my appointment all around easy. For someone who doesn't go to the eye doctor regularly, this was a win and I love knowing I have her if I ever need her! read more

Great choices of glasses. Customer service was excellent. Honest people! They will tell you if you don't look good in something. Fair prices with great experience. They are also knowledgeable. I will definitely come back. read more

Luxe staff operates at an extremely professional manner and has great service, from scheduling and appointments to follow up. I felt well taken care of. Dr. Kim is also fantastic in her diagnosis and treatment. I am definitely coming back. read more

Thanks to Dr. Kim and the entire team at Luxe Optometry. I had an awesome experience from start to finish top notch customer service. Dr. Kim is very personable and through. They have a great selection of frames which made it hard to decide what to get. Prior to my appointment I looked a lot of frames online and had list of the ones I wanted to try on. After trying on several of the frames on my list, one of the staff located a frame that was perfect for me. I love them. I highly recommend this office, the decor is clean and inviting. read more

Dr. Kim & her entire team are AMAZING!!! After going to the same optometrist for the past 25yrs, I have known for a number of years, that I needed a change, and boy was I right!!! LUXE offers all of the top brand eyewear and lenses. I highly recommend Dr. Kim & team. Thank you LUXE! read more

THIS PLACE is so well run!! First impression was the informative and helpful phone call i made to this location for guidance. 2nd impression was how clean and luxury their eyewear collection for all likes!! Dr. Jennifer Kim I can't say enough about her selfless and attentive service to making sure i was helped and left satisfied with my choice! Very Clean with impeccable service read more

Everything went well!! Great customer service.. awesome staff great selection of eyeglass frames overall very nice place. They definitely deserve the communities support.!! read more

I have been to over 100 optometry clinics in my life from California to Illinois to Tennessee to New York to Texas to Europe and Asia continents. Glasses are essential and life style. This one Luxe service is as good as most optometry. Good product lines of designer brand names frames in Inland Empire area. The fitting was good but one of the frames did not fit as well as I would have liked which just need to go back to get adjusted when I have time. The only thing that would block me from returning as a repeat customer is to pay all of my glasses in full up front in lieu of a deposit of 50% as 99% of the clinics do. In all my years of buying prescription glasses, this is the only clinic that demanded that I pay 3-4 orders up front. I did pay up front but it did leave a negative residual. Call me old fashioned, I would be taking my business elsewhere. Hence one star down from me. read more

Beautiful new optical shop and Dr. Kim is friendly and professional. She gave both my boys their first ever eye exam and was so great with them. It's not easy to impress a 4 and 7 year old! I highly recommend Dr. Kim! read more

Dr. Kim and the gang at Luxe optometry have done it again! I'm starting to develop an addiction to Tom Ford and they always serve me up really well. I genuinely love these new glasses. read more

LUXE Optometry - Main lobby - Optometrists Near Me - Claremont, California

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This was my first visit to Luxe Optometry after a very helpful phone call. I needed glasses quickly for an upcoming trip and Luxe came thru with flying colors! Scott efficiently helped me in the beautiful and well run facility. I highly recommend. read more

Took my six year old and luckily they had some availability right away! She is great with kids ! Super patient, super clean. My daughter can't wait to pick up her glasses when they're ready :) read more

LUXE Optometry - Fitting room - Optometrists Near Me - Claremont, California

I was here to get my prescription glasses. Not only is the store clean & beautiful but everyone is so helpful & kind. They're focused on service & quality, not only sales. I had a horrible experience with the last optometry store where they had high ratings, but my personal experience was terrible bc I felt like they only wanted to make as much money as possible from me. The staff here including Dr. Kim, Scott & Melissa who helped me were nothing but focused completely on providing high quality service. I can't rave more about this place. My glasses turned out perfect & they even refunded a portion of what I paid back to me when the insurance company paid them more than they estimated! That's an honest trust worthy business! I'm so glad they have so many good reviews now bc they deserve it! They just opened up when I first became a customer! Love you guys! read more

Beautiful office with everything luxurious you would need in optics! Dr. Kim is so friendly & helpful, she offers great exams & even can fit for contacts! This is an amazing location with the prettiest frames, such a great variety of looks! I couldn't figure out what pair I wanted most so I got a couple!! read more

If you want the best, you have to find the best! I LOVE THIS PLACE!! Dr. Kim and Scott are amazing!! I felt truly taken care of here. You never felt rushed and they go above and beyond to try and help you. They are very thorough with your overall and long term eye care and not just a typical yearly checkup. I was also impressed with the high tech equipment. It was not your regular old Dr. Visit from what I remember; this practice is definitely with the times! It is super clean and very Covid safe! They also have a great selection of trendy frames and luxury sunglasses!! They even have glasses for your little ones! So cute!! I highly recommend! read more

LUXE Optometry - Optometrists Near Me - Claremont, California

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I can't say enough great things about Dr. Kim and her team. Her office design is clean and open, and the frame selection is amazing--I'm a sucker for Tom Fords. Dr. Kim was incredibly kind and patient with the kids, and I can't recommend her highly enough. read more

I've been seeing my old optometrist for 10 years and decided to come to LUXE Optomertry to switch it up, and I'm so glad that I did! I always felt like my vision was off. My eyes were always dry, I could never focus and one eye was always blurry but my old optometrist assured me that it was due to my astigmatism. I saw Dr. Kim and she's absolutely amazing! She's very thorough with her eye exam. She also informed me that my prescription was way under the range compared to what she examined. She gave me temporary trials to wear for my contacts along with eye drops, and showed me what my vision would look like when my actual contacts came in and what a difference! My prescription went up but I can see everything so much clearer without discomfort! Her staff is so warm and friendly. They take their time to make sure you get exactly what you want. Liezl and Scott were so great at making sure they got everything covered for my glasses and contacts lenses. Very clean and modern interior. They have a variety of frames that you'll love. They also accept most insurances. So grateful I found this place. I HIGHLY recommend coming here! read more

I'm from out of town and needed an appointment ASAP and Dr Kim made room on her schedule for me! I was so happy to get my eye condition treated promptly. She was very thorough in her examination and did not try to offer me anything extraneous. Five stars! read more

Dr. Kim and staff are amazing! Everyone is so friendly and welcoming here. On top of that, they have a great selection of glasses here! Definitely tempted to get a second pair! I HIGHLY recommend this place! I just wish I could rate this place higher than 5 stars! read more

I am so happy to have found Luxe Optometry. I have tried many eye doctors in the past and Dr Kim is truly the best! She is so patient, warm and very informative. I struggle with having to wear bifocals, she made sure my prescription will be comfortable for the long wear but at the correct prescription level as well. Thank you Dr Kim! Having a good vision is a gift and I am thankful I found you and will be your loyal client for many years to come. Scott the office manager has got to be the most patient person I've ever met. This is the office you will not hesitate to call because you can sense the genuine care and concern they have for their clients. read more

LUXE Optometry - Thank you Scott and Dr Kim for helping me pick the perfect pair. Giving my eyes a break from contact lens - Optometrists Near Me - Claremont, California

Beautiful office! My husband was picking up his contacts so I was wondering if my insurance was active. It was and they were able to take me as a same day walk in! Dr Kim is very attentive and answered all of my questions during my eye exam. She was even able to distract my crazy 2 yo with a unicorn coloring book. I received my contacts and glasses quickly and efficiently. Will definitely be back again! read more

Luxe is a beautiful boutique optometry office. I was very impressed by Dr. Kim and her staff. I had an appointment scheduled for an eye exam and to get some information on dry eyes. My appointment was scheduled for 1:00 pm. I walked in at 12:50 and Dr. Kim was ready for me. I signed one piece of paper and walked right into the exam room. And the best part is she actually read the information I filled out online BEFORE my appointment. It was so nice to not have to repeat everything I wrote down. So many other places have you fill out a bunch of paperwork only to ask you the same questions in person. My exam was quick but thorough. She has the latest and greatest in technology. No more puff of air directly in your eye. She has a handheld device that feels like a tickle on your eyelash to replace that puff in the eye thing. Way better. And she also has a machine that takes a picture of the inside of your eye. It was all so easy. Dr. Kim discusses everything with you and answers any questions you might have. Dr. Kim is very professional but she is friendly and approachable as well. She makes you feel comfortable like you are talking to your friend. I have dry eyes and she explained dry eyes to me and how to alleviate the symptoms. She recommended some great products. I purchased the line she recommended and I can feel a difference between her recommended drops and the one I was using before. Her recommendation leaves my eyes feeling much more lubricated and refreshed. I can't wait to see what happens over time. Scott is professional and courteous as well. He had my insurance information straightened out before I was finished with my exam. All I had to do was purchase my eye drops and cleanser and I was done. Excellent customer service! read more

Luxe optometry is amazing! Dr. Kim and her staff are so kind and patient and answered all the optical questions I had. Melissa even found my insurance ahead of my appointment and had everything ready when I arrived. The frames and styles are also unique and unlike the big box stores. I'll be coming back for all my eyeglass/sunglass needs in the future! read more

I HIGHLY HIGHLY RECOMMEND LUXE OPTOMETRY! First things first, it is BEAUTIFUL inside! There is a white and gold aesthetic that is both clean and simple but also rich and fancy at the same time. As great as the aesthetic is the customer service is EVEN BETTER! Dr. Kim and Scott are both so kind and helpful! I had an infection in my eye and Dr Kim helped me when the pharmacy didn't have the medicine I needed. At first I didn't know what to do, but she reached out the next day just to check up on me. When i told her about the dilemma she helped figure out an alternative so that I could get medicine right away. So not only was she super helpful and very knowledgeable during my appointment, she went above and beyond to help me after! Scott helped me pick out the PERFECT frames! He also was so patient with me during my fitting in order for my glasses to fit me right. I've been here multiple times and each time everyone has been so kind and helpful! They also make sure to take care of their customers! read more

This is a very pretty office with very friendly and helpful staff, because of this I have selected them as my new Optometrist office!

LOVE LOVE LOVE Dr. Kim! She has an awesome personality, approachable and honest. She is happy to answer any questions. I feel the staff listens when asking questions about glasses and happy to help answer questions regarding insurance. Will be recommending to friends and family around the area, totally recommend this office. read more

My husband and I had a great experience at LUXE Optometry! We were in search of a new optometrist after going to Target Optical and Costco for many years for our yearly eye exams. Dr. Kim has wonderful bedside manner and took her time with our exams. We felt heard and understood, unlike the big businesses who viewed us as just a number and rushed us out of the exam room. She is patient, informative, and approachable, making it easy to ask questions without fear of being brushed off. I have very dry eyes and she educated me on the importance of wearing sunglasses to help protect my eyes from further UV damage. She also recommended these preservative free eye drops that have been helpful so far! We could tell she truly cares for her patients. Thank you Dr. Kim and staff for the experience, we can't wait to be back next year! read more

Excellent service and selection. Staff is unparalleled. Definitely a cut above. Not your big box store and the difference is striking.

Went to visit Dr. Kim as a recommendation from my sister and could not be happier with my glasses. It was my first eye exam I've ever had and she made me feel so comfortable and answered all my questions! Loved the cute selection of glasses and all the staff were so nice to me and helped me try a bunch of styles on until I found the perfect pair. Thank you Luxe!! read more

This store just opened in my town and decided to go in for some glasses. The staff are very nice and helpful. Their equipment looks really new and high tech. I ended up getting an exam and buying a pair of Tom Fords. Highly recommended! read more