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    John Rossi,OD

    4.3 (16 reviews)
    Closed Closed

    Services - John Rossi,OD

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

    John Rossi,OD Photos

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    8 months ago

    Horrible customer service. Long wait times on the phone, promises to call back and nobody does, and nobody seems to know what's going on.

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    Ask the Community - John Rossi,OD

    Review Highlights - John Rossi,OD

    They take their time with your appt and are very helpful when selecting your frames.

    Mentioned in 3 reviews

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    LUXE Optometry - TOM FORD Eyewear

    LUXE Optometry

    4.9(62 reviews)
    4.3 mi

    Very rarely am I presented with the opportunity, let alone compelled, to write a glowing review for…read morea health professional, but the outstanding care provided by Dr. Kim and her staff deserve specific recognition. Recently I had seriously injured my eye while doing some gardening and by the next morning I realized I needed professional medical attention. I went to Dr. Kim's office to arrange for an examination. While Dr. Kim was not in at the time, her employee, Scott, immediately contacted her by phone in an effort to have me seen late that afternoon. While Dr. Kim was out of town at the time, Scott was able to secure an appointment with Dr. Kim the following morning. Impressive! After examining my eye and generating a prescription for an immediate pick up, Dr. Kim insisted that in the future if any vision-related injuries arise I should immediately text the office, even if it is after-hours. She explained that, as a habit, she will review text messages after-hours and is very willing to meet with a patient, on an emergency basis, to avoid the risk of any long-term vision damage. Several days after my initial visit Dr. Kim then reached out to me via a follow-up email to confirm that I was healing properly and that the injury had been alleviated. This is an impressive level of personalized professional care, especially in view of the general state of healthcare throughout Southern California. Thank you Dr. Kim and your staff.

    This place is a rip off! I purchased one years worth of Dailies multiracial contacts. I have never…read moreworn contacts. So they said is I purchased a years worth I would get a manufacturer discount. They also said u could return any unopened boxes and receive credit for other products. I am here now to return the unopened contacts and come to find out they want a 20% restocking fee! That's going to be $300!! They told me every charge I was going to pay that day EXCEPT the 20% restocking fee! I'm never going here again. I suggest you never go here!!

    Photos
    LUXE Optometry - MODO eyewear- lovely colors

    MODO eyewear- lovely colors

    LUXE Optometry - MODO Eyewear- designed in New York

    MODO Eyewear- designed in New York

    LUXE Optometry - DITA is here!

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    DITA is here!

    West Village Optometry - Chanel wall

    West Village Optometry

    4.7(119 reviews)
    4.1 mi

    Had an excellent experience at West Village Optometry. From the moment I walked in, the staff was…read morefriendly, welcoming, and professional. The office is clean, modern, and well-organized, which made the visit feel comfortable and stress-free. The optometrist was extremely thorough and took the time to explain everything clearly, answering all of my questions without ever making me feel rushed. I really appreciated how attentive and patient they were during the exam. The staff also helped me choose frames that suited my face and style, and they were knowledgeable about insurance and pricing, which made the process easy and smooth. Overall, the level of care and customer service was outstanding. I highly recommend West Village Optometry to anyone looking for quality eye care and a friendly, professional experience.

    I had a great experience at my recent optometrist visit. Dr. Cajayon was incredibly personable and…read morekind, taking the time to explain everything clearly and make sure I felt comfortable throughout the exam. You can really tell they care about their patients. I also have to mention how amazing the receptionist was. From the moment I walked in, she was warm, genuine, and so helpful. She guided me through check-in with a smile and later helped me pick out glasses without ever making me feel rushed or pressured. She offered honest opinions, answered my questions, and made the whole process enjoyable. Overall, the entire visit felt welcoming and attentive. I left feeling confident about my prescription and excited about my new glasses. Highly recommend!

    Photos
    West Village Optometry - Got my gf some super nice Chanel glasses here!  Now I gotta save up to buy her Sunglasses

    Got my gf some super nice Chanel glasses here! Now I gotta save up to buy her Sunglasses

    West Village Optometry - Pair of Oliver Peoples designer shades.  They have an awesome selection!

    Pair of Oliver Peoples designer shades. They have an awesome selection!

    West Village Optometry - They carry Chanel!!!

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    They carry Chanel!!!

    John Rossi,OD - opticians - Updated May 2026

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