Came back to get glasses and a contact lens fitting. This place is excellent. Everything is fast, easy, no pressure, no confusion. Just the way I like it. Oh, and friendly. read more

Having never been to an optometrist I was unfamiliar with the common practices of buying glasses. My visit with the doctor was great, very friendly and attentive. The issue began when I left the doctor and was attended to by Nora H, a staff member. After showing me the glasses they carried she explained that I could buy the frames from another location but had to bring them back so they could install the lenses. She said that the insurance required them to send the glasses to a specific lab in order to install the lenses. Therefore I did not need my prescription. After speaking with my wife, who has been wearing glasses most of her life, she found the interaction unbelievable. Eventually I returned and forcefully asked for my prescription. Although my experience with the doctor was great the deceitful practices employed by the staff is enough reason me never to return. read more

I found this place on Yelp and decided to give it a try for my annual exam this year. I'd been debating switching optometrists for a while, so I was encouraged when I saw the reviews. First, the staff is very friendly and professional. From the phone call to make the appointment to greeting me upon my arrival, I was impressed. The location is also bright and spacious. I saw Doctor Yu. He was so sweet. He was very thorough and even gave me a miniature biology lesson on my eyes. He explained everything, didn't rush through the exam, and put my nerves at ease. I was very impressed with his bedside manner. However, I was very uncomfortable when my eyes were dilated. Typically, I've received numbing drops to counter the stinging side effect from the dilation drops. I didn't receive that here. I felt like the doctor used a large amount of dilation drops and it was really painful. My eyes were pretty much dilated for the rest of the evening. They did supply some pretty cool little shades for my eye glasses to protect my eyes from the sun once I left. I also was disappointed they don't offer a vision field test during the routine exam. Finally, I was surprised that I was charged a sitting fee for my contact lenses. I questioned this since I've worn the same prescription for about a decade and they were even keeping me in the same brand of lens. I was told that the charge is only once a year. Yes, well, so is the exam. I didn't receive any additional service or benefit from this fee, it was just an additional charge. I'm not sure I'll return here for my next exam, which is a pity because there were some very big positives, but also some sizable negatives from my experience. read more

Here they are Super friendly and patient Eye Doctors. They always seem to care for the health of your eyes. Definitely a good place to get eye glasses. You now can schedule your eye doctor appointment online, which makes it super easy now. read more

My first visit today and the staff are nice and helpful. Dr Yu is professional, kind and explained everything to me. I didn't feel rushed at all. I'll definitely be coming back. Highly recommend. read more

Came in to get new glasses and an eye exam, the girls in the front were very attentive & courteous, they address you by your last name, which indicates their level of professionalism and is something that I have not seen in years. Dr Yu was GREAT, he took his time with the exam, answering all my questions and giving me advice on eye care, I told him about my upcoming nuptials and he made sure I would look good on my special day by immediately fitting me for contacts. I liked the fact that they don't make you wait for hours like other places I have been too. They let you choose your frames at your leisure, to ensure that you pick what you really want. And you leave happy with what you picked. The prices are very reasonable and the place is extremely clean. read more

Yeh and Yu Optometry - Me without glasses on my special day - Optometrists Near Me - Rancho Cucamonga, California

They are super nice, friendly and helpful. I had anxiety because they were going to puff air into my eye to see if I have glaucoma and I have a lot of anxiety issues and I thought something else like it was a laser going into my eye or something and it was nothing really it literally feels like a dog blowing into your eye, lol it was literally nothing. I don't know why I overreacted lol but they're very friendly very helpful and I'm so glad they take my insurance because before they took my other insurance and then they didn't take it anymore so I'm glad they take IEHP now. So I'm glad that I got glasses for my stigmatism and then you get another pair for free with that insurance so what a relief and very helpful and friendly people. I totally recommend them definitely they moved their building. I forgot where it was, but I'm glad it's off of baseline so I definitely recommend them. My grandma used to go to them so I'm glad they're in the same neighborhood. read more

Dr. Yeh is very thorough and a careful optometrist. With a gentle and knowledgeable demeanor, you know that you are in very good hands. I highly recommend this provider. read more

Outstanding customer service. This office is on top of it. FRONT DESK: The ladies in the front desk are super friendly and welcoming. THE DOC: The doctor is amazing and takes his time with each patient. I know because my husband, my son, and I went all on the same day and we are each definitely different cases. He explained our vision results to each one of us, what our options were, and listened to our concerns and questions. THE SPACE: small and limited in glasses selection unfortunately. If they had a bigger selection it would totally be a 5 star place. HIGHLIGHT: I called with a question about my son's contact prescription and they returned my call as promised! Fab.u.lous!! If you're looking for just an eye exam, this is definitely the place to try. If you're picky about what kind of spectacles you wear, there aren't too many to choose from, but come check it out any way... maybe the force is with you and you'll have better luck. read more

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I have been coming here for years. If you want a very attentive optometry place this is it ! I love how they remember everything. They really treat their clients with the upmost respect. They will always make you feel at home when you come in. The receptionist are always kind and helpful. And Dr Yeh , he remember everything about you. And I come in once a year and he remembers front bye last time and makes you feel like family. There is a reason why they have 5 stars. There selection glasses is more exceptional. And I have a bigger size head so I need wider than normal glasses and they have my frames that are stylish and do the job! And their sunglasses selection as well is great I have done prescriptions lenses on all my Oakley sunglasses here! Do not look anywhere else but this place for your optometrist needs ! Thank you Yeh and Yu ! read more

Yeh and Yu Optometry - Receptionist desk - Optometrists Near Me - Rancho Cucamonga, California

Good customer services. Just not opening on weekends. Small old establishment. They sent everything out to lab to be done. Have to wait for glasses. Limited selections of frames. But services are very good. read more

Dr. Yeh + Yu have been my optometrists for YEARS. They are by far the very best of the best. Kind, caring and they've become family. Visits are always the best. The staff here are also very sweet and prompt with getting you in and out. HIGHLY HIGHLY RECOMMEND! read more

Through the years, I have been to many optometrists. Yeh and Yu is the only one I have been totally happy with my glasses. At my last visit, I was told my vision had changed so little, that new glasses was up to me, but not urgent. I have never heard that comment before. Their testing is very accurate. Pricing is also reasonable. I highly recommend. read more

My wife and I and our kids started going to them about nine years ago, at their previous location, when we first moved out to the Inland Empire. Won't go anywhere else, recommend them to everyone out here. Quick and professional service, always friendly service with a smile, so far they've proven to only hire people who really know how to treat their customers. read more

I love having Dr Yu as my optometrist. This last time my prescription was really confusing because I'm now farsighted as well as nearsighted. Dr Yu was so patient in finding me just the right prescription. And the front office is always very friendly and helpful. read more

Absolutely love this place, loyal customer. Gone two years in a row and enjoy there service and selections. Highly recommend! The doctor and staff are so sweet and informative. Definitely would recommend coming here. Can't go wrong! read more

Yeh and Yu Optometry - She let me grab as many frames and let me narrow down my selection. Had so much patience with me and was able to find the perfect pair! - Optometrists Near Me - Rancho Cucamonga, California

*400th Review* Other than LensCrafters, the primary optometry offices I usually go to are at Costco (specifically Azusa and even Alhambra in the past). The only reason I don't like going to Costco is that they don't accept my insurance (VSP) so I have to pay upfront and then get reimbursed by VSP afterward. (kind of a pain with having to scan and send all the receipts in and filling out forms). So now that we've moved, I was on a search for a new optometrist. I found Yeh and Yu Optometry here on Yelp and decided to give them a call. I noticed that they didn't have any online appointment system and you have to actually call the office. Their office is located on the north side of 19th Street in the same plaza as the Stater Bros. Dr. Yu picked up the phone himself to schedule my appointment. Wow that was a first! I came in for my appointment and they took me in right away. Dr. Yu was very thorough in his explanations of why they do each test and even a short biology lesson. He also gave me a lot of tips on how to keep my eyes healthy and how to cause them less strain (especially at work) while keeping a sense of humor. I mentioned the online scheduling and Dr. Yu mentioned that even though their office has been around for 10 years, he still likes using paper and talking to his patients. That's a nice touch All in all, it was a very positive and easy experience. After an eye exam, contact lens fitting, and ordering two boxes of contacts.... I only paid $30.00 out of pocket. (usually at Costco I pay $120 just for the contact exam plus $100+ for the contact lenses). 27/100 Reviews for 2014 read more

Customer Service is always 100%. I love the doctor and staff. Convenient to my home, clean office and very thorough with appointments. read more

Really nice and very thorough optometrists. They do not over charge your insurance and everything is moderately priced. I have never had an optometrist give such generous samples. I was so impressed I convinced my husband to come here, only to find out my in laws are their patients too. The exam itself was well explained and the doctor patiently answered all my questions. I never felt rushed or like any of my questions were a bother. They have a large selection of frames. Appointment setting was easy and the girls working here are very friendly. I'm glad I found them because they are really close to home. read more

The doctors who work here are very professional, but also so friendly, as are the receptionists and eyeglass fitters! Highly recommend!

These people are the kindest most professional people. Great service, easy location. I'm a customer for life :)

First time visit today the staff is awesome! Helpful & friendly! Dr. Yu was great with my 10 year old daughter and very informative with me. I definitely recommend this place. It's not every often that my daughter says "I really like this place" and she did here. read more

This review is long overdue! My husband and I go to Dr. Yu for our glasses and contact needs. He is seriously the best OP I've ever met. My husband has some problems with blepharitis and Dr. Yu noticed right away. Later on, I started having trouble with my contacts and Dr Yu was very patient and helpful in helping me find a solution. Usually I get optometrists saying I shouldn't wear contacts, but Dr Yu understood that although contact wear was not ideal, he did not insist that I stop wearing them. He found me the best contacts for my issue and once I switched to daily contacts, the problem went away. So happy with the service! You won't regret coming here. read more

I've been coming to Dr. Yu for the past 2 years (because my insurance changed to VSP and they were the nearest optometrists who took it), and he has been wonderful! He's always very attentive during the appointment and offers helpful suggestions/samples to help with whatever problems I may have. I told him I was interested in exploring other contact options for an upcoming out-of-country trip, and he provided enough samples to last the trip and more -- lifesaver! He also is very personable and easy to make conversation with, which definitely makes the appointment go more smoothly! It's always really easy to schedule an appointment within a couple of weeks (if not sooner!). I called on a Thursday and got an appointment the following Tuesday! Their eyeglass section is alright (fills up a wall and some more) in the office, but their opticians are very helpful and courteous. The entire staff at the optometry is actually very helpful and courteous! I'm definitely a fan of Yeh & Yu Optometry and will keep my eyes healthy here :) read more

Great first time visit. Friendly staff. Dr. Yu was so informative and took the time to explain things. I really appreciated the feeling of "not being rushed" and that the doctor really cared about me as a person. I am going to have my wife see him next! Thank you Dr. Yu and staff. read more

This is the best Optometrist I have ever had. His staff is amazing and truly a reflection of Dr. Yu. My children and I have been patients for nearly 10 years. You are definitely in good hands. read more

I met Dr. Yu yesterday for my eye exam, Dr.Yu is super nice and patient, he is a caring and listening and paying very much attention on what I say. Eye check is very professional, Dr.Yu flipped the lenses so many times to let me feel in which way I can see better. I am very happy that I found a extremely nice doctor around home, will stick with him. BTW, cash price is affordable. read more

I never posted any reviews on Yelp before, but because of the great experience I got here I have to share it! I'm so glad I went to Dr Yeh and Yu Optometry! The reviews here are true to word. You will experience exceptional service from the time you schedule your appointment until the picking of glasses/lenses. Dr. Yu is thorough in explaining every exams and very patient when hearing your eye complaints. He give recommendations and relay the information to the technician so by the time you are picking your lenses they offer suitable options to your needs. Another thing I love is they don't force expensive promotions to you unlike other clinics. Price point is good as well! Highly recommend! read more

Its so refreshing to go to an office where not only the Dr. but the staff is so friendly and helpful. This is not as common as it should be! Great staff! Super nice and helpful Great Doctor! Very professional and helpful A+! read more

Love our optometrist! He is the best! Takes care of all our family members. Very friendly.

I call this place a triple **OOO** place, "Outstanding Optometry Office". I hardly write any reviews, but this review is way pas due, I owe it to this wonderful optometry office. Doctor Yu is amazing doctor, I highly recommend him to you and your family, what I like about him that he is a caring person, he listens to you, and he always pay a very close attention to our conversation, keep up the great work doctor. My Family and I we have been going to Yeh and Yu Optometry for the past 14 years, this is way before having any kids lol, now my oldest she is 11 and we love going there to get our yearly check up done, they treat us like family and always professional and knowledgeable the whole staff is great and amazing, Krystal, Sammie and special shoutout to Nichole who went above and beyond to get me the right fit and the style I liked for my frame. Thank you all for being patient with me even though I am a very picky person lol ;) read more

This was our first visit here. My Family & I absolutely loved the quality of service we received. Everyone is so kind and knowledgeable and very patient as we tried on several pairs of glasses. read more

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I live this optometry office! So glad I found it on yelp! The receptionist are all so sweet and Dr Yu is amazing and always takes the time to explain things to me since I have various eye issues going on. They are also very speedy when it comes to getting your contact orders in which is another huge plus! I definitely recommend them! read more

Great customer service and Dr Yu is amazing! Very thorough and and friendly. Great prices and selections too!

The absolute best optometrist! Very thorough very helpful. They explain everything and make everything easy to understand. Front desk workers are friendly and helpful as well. read more

My daughter and I have been going here for about a year. They can always get you in within a week. All the office staff is very friendly and makes you feel welcome. The doctor is amazing with kids. Makes them feel comfortable and not overwhelmed. He informed me on everything he was concerned abolitionist with my daughters eyes. He explains it so I would understand and even showed me a picture of an eye and explained what was going on. My son (5years old ) went for the first time last week. He was nervous but instantly got comfortable as soon as the doc talked to him. He is in TK so he is still learning letters number and so one, he wasn't sure if he could do it like his sister but the doc made only look at a E and faced it different ways bad had him say what way it was facing. It was pretty amazing game to see how he could go from working on a adult to a child with no hesitations. He new how to make up feel welcome. And for the glasses part my daughter and I had to pick a pair out and they were not pressuring or anything on extras or a better eye wear. They didn't make me feel like I couldn't afford stuff there. It was the most easiest process ever! I would recommend anyone looking for a new eye doctor to come here. read more

Found this Optometrist here on Yelp and I was not disappointed. Office is clean and the staff is very friendly. The Doctor is patient, conducts many tests during your exam is explains things in detail. Very Happy with the service. Also no pushy sales of glasses. I have an Optician already, so I was only there for an exam. I mentioned that and they never tried to UP sale me to some glasses. A+ read more

I found this place on Yelp and it was close to home so I decided to try them out. My prescription for glasses and contacts was expired and my left eye was bothering me. They were able to get me in for a same day appt. Dr. Yu was so nice and very thorough with my eye exam. My eye needed to be treated with antibiotics and he had me make two follow up exams (at no extra cost) to ensure my eye was healed. I also ordered a new pair of glasses from here and the girls were super helpful and sweet and the price wasn't too bad. I felt very well taken care of and will definitely visit again. read more

Dr. Yeh provided me with the most extensive eye exam I have ever received in my life, and that is saying a lot as I am 73 years old. Both Doctors set the gold standard for patient services. I am very impressed with their selection of frames, there is a pair for everyone. Pricing for glasses and exam is very fair. I am pleased to know there are such amazing Optometrist's in Rancho!!!!! read more

I brought our 9 and 10 year old children in for an exam and was very happy with Dr Yeh and staff. Our kids felt comfortable and everyone was very friendly. read more