This was my first visit, and the front desk greeted me, and Ruth helped me get started. She began my eye exam and was very attentive, kind, and swift. During the exam they didn't use the machine that blows air in your eye which was a great plus. Will be coming back again! read more

After getting my scleral lenses from kaiser and paying a pretty price because they told me my insurance didnt cover. I reached out to this location and Kelly told me my contacts would indeed be covered! Saving me $1600! I will forever get my lenses here from now on!. They really care about you here. Made me feel like I was part of the family and the eye exam was great! read more

October 9 2025 I called I was place on hold for over half hour so I hung up and recalled and of course someone answered right away and it was the same person a young girl who answered the first time I acted like nothing happened and said I would like to make an appointment gave my insurance information and I again was placed on on hold for another 15 mins and I was told they do take my insurance but I knew that because I'm looking at my computer showing there in net work she tells me that there next available appointment is November 18 th well over a month but yet they take walk ins I'm smh maybe it because I have health net insurance which the basic insurance by Medical and maybe there being bias towards cheap insurance and probably don't care about helping people eye issues but rather but more about $$$. read more

I purchased a new pair of glasses on Saturday, and unfortunately, they accidentally fell and broke just a few days later. I returned to the facility on Wednesday hoping for some assistance, but was told there was absolutely nothing they could do--no warranty, no replacement options, nothing. The optometrist offered to bend the arm back into place but made it clear she would not be held liable if it broke further. She did adjust them, but they're still crooked. We were shocked and disappointed that there was no support for glasses that were less than a week old. While we understand not everything is covered, there should be some level of consideration for such a recent purchase. We just left feeling completely unsupported and frustrated. The lack of customer service and flexibility was truly disheartening. read more

if i can put zero star i will.. went to this clinic to get new prescription lenses greeted with the lady by the door. i told her if she can give me a quote im paying out of my pocket coz needed a new lenses. she gave a good price as soon i ask if i can look at their transition lenses that change everything. she look once but didn't have a time to check to other desk she just said someone took it. come on big clinic only sharing 1 set of transition lenses. how can i get a new pair from them if their staff is lazy to stand up & look for it. she think im not ready to pay $740 for a everything coz the way i look i guess . im not coming back to this place im not gonna bring my business with them.. i guess the doctor's here never talk to their staff regarding be courteous with people & act professional. so people don't waste your time to this clinic you'll be disappointed. read more

After attending another office for years, I was blown away by the care, professionalism, and kindness of each employee at this office! Dr. Friedman was so personable and informative; and his staff was nothing but patient and accommodating when I struggled to find glasses to my liking. They took the time to find me different colors/styles, and gave me feedback on what fit me best! Although I was sad to leave my previous doctor, I'm happy to have found Friedman Optometry! read more

Terrible customer service and unfortunately they don't care about there walk ins. I was told when we walked in there was 3 people in front of us. I said that was ok.3 hours later and 3 additional walks ins later they completely forgot about us. Unfortunately they have a big staff with no sense of urgency. With half of the staff of Friedman, crystal optometry is definitely the better choice in Rancho Cucamonga. read more

I was seen by Cynthia for the preliminary tests and Brandon Friedman for my consultation; this was my first visit to this office. The wait was short and I was attended to in a timely manner. Both Cynthia and Brandon were a solid 5/5 for customer service. At no point did I feel rushed or upsold on anything. I did take the iWellness and Fundus Photograph on the advice of a friend of mine. Brandon and I had a great casual conversation and was very knowledgeable on matters pertaining my eyes -- which comes to no surprise given his profession, but something that should be pointed out. And he did it in a way that was personable and approachable, which I appreciated very much. As a pleasant first impression, I will be coming back to this office for my optometry needs. read more

Friedman Optometry - Optometrists Near Me - Rancho Cucamonga, California

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Love this place!! Doctors and staff are always nice...God is good , eyes to see are from above..

Got my glasses so fast. Like I said this place is Magic! My prescription is huge. If there had not been advances in technology I would be wearing coke bottle lenses. My lenses are so super thin and my glasses are so rad! The team as always out did themselves. I just wish Dr. Brandon had flown by but they are super busy! Can't wait until next year! Mary Jane Prothro-Jones Rancho Cucamonga,CA read more

At 60 yrs. old, I've seen so many eye doctors. Dr Brandon Friedman is the only eye doctor I would ever recommend. He treated me like family or a long-time friend. I've found him to be so easy to talk to, trustworthy, and he explained everything to me, so I understood. His staff are exceptional. It felt like having your best friend shopping with you. Extremely honest, quickly knows your personality and knows what looks best on you, and takes into account what you're using your glasses for. I have no hesitation in recommending Dr. FRIEDMAN.0 read more

REVIEW DESCRIPTION I was very pleased with the office. Everyone was very friendly and very efficient. Dr.Friedman was great, explained everything in detail until I understood everything. I felt Dr. Friedman took his time with me, I never felt rushed.I was very pleased. I definitely would recommend this office. read more

Dr. Brandon and the team of office staff are awesome! Dr. Brandon really cares and explains every step of what he's doing and what you can expect from his advice and prescriptions. I really felt comfortable, heard and encouraged to ask any questions I had and received a complete understanding of my eye health. The thoroughness and extra care will keep me coming back. The office staff are friendly and kind. Picking frames has never been so easy. I showed the young lady what I normally wear and she picked out several frames that were similar. They didn't try to upsell me or talk me into other things I didn't ask for. It was such a great experience. As long as I'm in So Cal, this will be my choice for my optical needs! I've already shared this office with friends. read more

My wife made me an appointment.. and decided to go with me.. as I was being seeing she said, out loud, " I should have made me an appointment" the assistant told her that they could see her as a walk in... that was perfect... she got her eyes check and made an appointment to bring our little back.. read more

4/5 Wait Time 5/5 Optometrist Knowledge 4/5 Selection 5/5 Customer Service When I first walked in, I could only think of how tiny this place is. But, at the same time, it felt so welcoming. The clerks do a good job of making sure you're attended to. So, that... I appreciate it. Whenever making an appointment here, I feel that they honor the time most of the time. Being a small office and it seems as though there is only one optometrist on deck, the wait time could be a bit longer than anticipated. Overall, one person does a good job of accommodating for each client. The reason why I gave a 5/5 for optometrist knowledge is because I have never had an optometrist in the past 16 years to tell me the intricate details of everything that was going on. Not only that, both the father and son are open to questions as inquired. I do not believe I want to go anywhere else. Love the customer care. You guys are all very personable. Thank you for that. Thank you for making us feel significant. read more

Friedman Optometry - Optometrists Near Me - Rancho Cucamonga, California

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Every year this place goes down hill , revolving staff and lack of care or professional . It is just not the same since the OG Friedman retired, I have tried to stay loyal however honestly after me going 20 plus years and every year it just gats worse . Today I waited an hour expressed that I was on my lunch finally I had to leave and when I told the 4 girls sitting up front the response was ok bye ! Sorry Brandon I tried to be loyal last year when I was getting my exam the girl snap her gum the entire time in my ear so unprofessional! read more

We didn't have an appointment so we just did a walk in. The staff were super helpful and we were able to be in and out within an hour. All of our questions were answered. Thank you!!!! read more

Friedman Optometry is the best! My family has been coming here for years now. The staff is exceptionally courteous and professional, and the wait times are minimal. We've been seen by both Dr. Friedman and Dr. Huang on different occasions. Both have provided top-notch service, taking their time with explanations and kindly answering any questions we've had. I highly recommend Friedman Optometry! read more

Nice and cozy when walking in feels like home. Great doctor Fast Appointment! personally had a great experience, great conversation and learned a lot about my eyesight and my glasses very lively employee. read more

Friedman Optometry - options - Optometrists Near Me - Rancho Cucamonga, California

The doctors explain things clearly, professionally, rationally and with a positive attitude. Our whole family receives our annual check-ups with Dr. Brandon Friedman and we could not ask for a more pleasant experience. Office staff is always friendly, helpful and non-pushy, and I just can't express enough gratitude for the great way this practice is run. read more

I arrived at 11:28 for my 11:30 appointment. It is now 12:24 and I'm still waiting to be seen by the doctor. This has been a poor experience and I'm disappointed. This has never happened before and I hope it doesn't happen again. I'm frustrated! So, they finally called me back and now it's been 10 minutes that I am waiting in the room to be seen. Guess who still hasn't been seen at 12:52?! read more

I have visited this location on two separate occasions. I was able to get appointments very promptly. The staff is courteous and kind. I was seen in a timely manner for my appointment. The doctor was very thorough, knowledgeable, kind and helpful with my questions. I would recommend this optometrist to my friends and family. read more

Very bad customer service always have problems either with the staff or wrong readings from the doctor available very unprofessional

I had a hard time finding a brand of contact lenses that worked best for my vision and needs. I had recently moved last year and thought about making the drive out to my old dr but decided to give Friedman Optometry a shot. Dr. Brandon and everyone at Friedman Optometry were Amazing! The office staff is very friendly and professional. The office itself is very clean and organized. I can't recommend Friedman Optometry enough to others. read more

After not having gone to the eye doctor in nearly 10 years I was recommended this place by a friend and decided to finally get an exam and new pair of much needed glasses. Even though anything medical related can give me a lot of anxiety the staff were super courteous and made me feel really comfortable throughout the whole process. Dr Friedman was super friendly and really thorough in explaining the results of the exam. Afterwards the general manger Kelly did a superb job of helping me find a pair of great looking frames. I can't recommend this place enough! read more

Brought our 5 yr old here for her first exam. With the knowledge and customer care we received, we'll be bringing the whole family! Thank you for making this a comfortable process for her! read more

My family and I have been going here for years. I love the staff, their promptness and the Doctors. I have always been satisfied with our eye care and recommendations. read more

Friedman Optometry Rocks! Dr. Friedman is very personable and friendly and was able to answer all of my questions and concerns. The ladies in his office staff made me feel at home. They were all smiles, friendly, and very informative and helpful. I would recommend Friedman Optometry to everyone. read more

This is the first time I visited this Optometry. I used to go to another optometry but since it does not open on Saturdays, I picked this one for an important check up. The staff was friendly and nice, but I was most impressed with Dr. Barajas. He gave me an exam on my injured eye and shared with me thoroughly about what was happening. He showed images and explained everything in clear details. He was easy to understand. I am very satisfied with this experience. Will consider switching to this optometry. Thank you, Dr. Barajas. read more

Today was the best visit yet. Dr. Friedman was very thorough and explained everything to me in detail. I also took my 6yr old son in for his first eye exam which is the best thing I could have done. Turns out he's farsighted and needed glasses. Overall the visit was great! Paid $600 for 2 pairs of glasses and contacts. Much less than my hubby who paid the same amout for 1 at a different center. Highly recommend this location & Dr. Friedman who is AWESOME! read more

Friedman Optometry - My first eye exam! - Optometrists Near Me - Rancho Cucamonga, California

My visit was awesome very covid safe the staff was very attentive and the hospitality was great the staff was so helpful in all area's the Dr.was great in explaining everything so a big thank you to the staff and Dr. for going above and beyond with the service they provide I really appreciated it thanks again.... read more

From the moment you walk in until the time you leave, the staff & doctors always make you feel welcomed. Everyone takes their time with you, and make you feel like you are the priority. Dr. Brandon Friedman is the absolute BEST! read more

I got so used to my own optometrist in El Monte, and I didn't want to switch but the drive was getting to be an annoyance. However I looked up with spot and went with it and I legit was very happy. Very friendly, very knowledgeable and very professional. Dr Huang was answering my questions and was dope. Ty team read more

All of the staff were so friendly and helpful! Dr. Friedman was amazing, he explained everything in ways that were easy to understand and we even shared a few laughs! This was the best experience I've ever had going to the optometrist, I highly recommend going here for your vision needs! read more

I just tried so hard to give you guys business but every time I go it's like your secretaries don't want my business and acting between smartass and rude. I don't know what it is, it's probably my insurance. I have VSP Insurance and I also have VSP Insurance through my wife.. last time if it wasn't for the doctor behind them I probably wouldn't have been seen. Of course I walked in early in the morning hardly anybody there and asked if I could be seen today.. first things (they made a caca face like they were in the restroom) she made a Eee noise & said it's about three hour wait without checking their calendar. I was about to say okay nevermind I'll go to Costco but the doctor said no I'm available and they fit me right in. the doctor is great but Jesus these secretaries in the front, do they know who paying their wages.. the customers are.. that's the first time. I went the second time was at 3:54 p.m. I was bringing my son for the first time and my wife I misunderstood the girl yesterday when I was there I thought she had made an appointment for me but she had told me that they take walk-ins. so I went in the same secretary that was by the wall sarcastically said oh you're not on here and that they don't take walk-ins after 4. so I just took off and said f you I'm going to Costco way better service by the way. So third day I go in the morning again. I had prescriptions and was just going to buy the frames and again really rude they said oh the measurements weren't done and that I wasn't able to choose any frames so I left and I'm glad I left.. so I'm glad, I called VSP now they referred me over to a new office which is way better and they have a variety of frames with Better discounts.. it's a bit of a drive. it's in the city of Rialto next to Jack In The Box on Riverside Avenue.. but the frames are really really nice and worth the drive and great variety of brands I love this place I'm glad and thankful for the bad service you guys gave me I would have not found this place. read more

Took my Dad who is a retired optician. He's elderly and they were so patient and kind to him. Took time to listen to his stories of the old days. Very grateful he wasn't just treated like a sale and shuffled away. Very impressed. read more

Dr. Friedman is very thorough, friendly, and caring. My 100-year-old mom has been going to him for several years and as a result of the excellent experience she's had, I too am now a patient. Dr. Friedman is very knowledgeable and takes the time needed to discuss any concerns the patient has. His staff is also very nice. Great experience! read more

The staff are friendly, courteous and helpful. They're patient, which is important because sometimes l need something explained over again. I waited less than five minutes to be seen. The doctor is quick but it could be because my prescription didn't change much. I would like to believe it's because he knows his patients and their eyes so he knows exactly what they'll need. read more

Staff & Doctor are very courteous and professional. Highly recommend. The office is well prepared for these times during pandemic. You definitely feel safe when coming here. read more

The staff were very nice and welcoming! Dr Friedman was extremely knowledgeable and helpful with helping me finds the right prescription! And even though it was Christmas Eve I did not feel rushed and the entire appointment was very thorough! I will definitely be back! Thank you so much! read more