I was a long-time patient of doctors Tatum and Trezza so I was a little nervous about visiting the…read morenew doctors. I'll start with Dr. Kim because I saw her first (last year during Dr. Tatum's transition to retirement). She was fantastic! She is friendly and knowledgeable about new and developing practices in eye care; I felt very satisfied with my visit. I knew I would be in good hands with Dr. Kim. This past week I had the pleasure of meeting with her father, Dr. Chang. I made the appointment for my two young sons and me and when I was told that Dr. Kim wasn't available and that we'd have to see Dr. Chang, I was nervous again. It turns out he is amazing! He was so fun and knowledgeable and he was great with my boys (ages 10 and 11). He is patient and relatable and we all really enjoyed our visit. 5+/5 stars to both of them! That said, I give an average rating to the front office staff. They don't seem very friendly but nothing much to complain about, I guess. 3/5

Dr Kim and her father are excellent. The office staff is professional and always ready to answer…read morequestions I would recommend this office to anyone who needs a great Dr

Came back to get glasses and a contact lens fitting. This place is excellent. Everything is fast,…read moreeasy, no pressure, no confusion. Just the way I like it. Oh, and friendly.

I found this place on Yelp and decided to give it a try for my annual exam this year. I'd been…read moredebating switching optometrists for a while, so I was encouraged when I saw the reviews. First, the staff is very friendly and professional. From the phone call to make the appointment to greeting me upon my arrival, I was impressed. The location is also bright and spacious. I saw Doctor Yu. He was so sweet. He was very thorough and even gave me a miniature biology lesson on my eyes. He explained everything, didn't rush through the exam, and put my nerves at ease. I was very impressed with his bedside manner. However, I was very uncomfortable when my eyes were dilated. Typically, I've received numbing drops to counter the stinging side effect from the dilation drops. I didn't receive that here. I felt like the doctor used a large amount of dilation drops and it was really painful. My eyes were pretty much dilated for the rest of the evening. They did supply some pretty cool little shades for my eye glasses to protect my eyes from the sun once I left. I also was disappointed they don't offer a vision field test during the routine exam. Finally, I was surprised that I was charged a sitting fee for my contact lenses. I questioned this since I've worn the same prescription for about a decade and they were even keeping me in the same brand of lens. I was told that the charge is only once a year. Yes, well, so is the exam. I didn't receive any additional service or benefit from this fee, it was just an additional charge. I'm not sure I'll return here for my next exam, which is a pity because there were some very big positives, but also some sizable negatives from my experience.

I just gave this place a second chance on basis of my last experience with them like two years ago…read more, which was not very pleasant. However they got me back with their best phone appointment Front desk welcoming Going through very clearly the insurance policy They were not at all pushy What ever I wanted they agreed to provide Here I will must mention Alisha ,super sweet person to explain insurance and with cost estimates Ivy , helping with checking out , kept it simple and easy and not at all making it too pushy to sell different random stuff. And yes DOP, Ms. Jessica very intelligent and attentive to answer all your questions and very thoroughly check her patients. I am Happy and Back

I have been to this Optometric Center on several occasions and each time I go it gets better…read morestarting from the receptionist she was very welcoming and the technician that gave me the various eye tests was very knowledgeable about the equipment and why I had to have the tests on to the Doctor Dr. Christine Yee was very unrushed and very helpful with suggestions regarding my eyes The best part was Ivy working with me to find frames I am very indecisive Ivy was so patient and helpful she spent a lot of time with me she is to be highly compensated and commended for her time. My overall experience was great and I will be going back

Dr. Kim is great. We were patients of Dr. Tatum originally and when he retired and the practice…read morewas sold. We saw Dr. Kim and could not be happier with the service both she and her staff provides.

Finally an Optometrist that I love! They are so friendly and efficient. I recently visited this…read moreoffice because my my prescription had changed. I was in need of new glasses so I ordered a pair for work and driving and one for fun in the sun. Both were delivered within five days and the best part? I can see clearly yay!

Customer service has been fantastic every time I've visited here. The clerks have been very…read moreattentive, and the actual eye doctor has been nothing but polite and professional. There's also been a robust selection of prescription eye glasses for adult males compared to other nearby optometrist offices which only seem to offer high-end brands in very limited quantities.

This place is awesome. The staff were super friendly and very helpful. My vision is perfect now…read morethanks to Dr. Flores.

I originally found Dr. Leena through Zoc Doc and she accepted my mom's insurance (IEHP). My mom was…read morestruggling with severe dry eyes, itchiness, irritation, and needed new glasses. Over the course of a few months Dr. Leena was able to completely transform my mom's life. She listened patiently to all of our concerns and did everything she could to help. My mom is now doing great and has not experienced any issues with her eyes since. After attending my mom's appointments I decided to seek care from Dr. Leena for my own problems which included extreme dry eyes and irritation that was greatly impacting my quality of life. I was constantly exhausted as a current college student who spends +10 hours a day staring at a screen. Dr. Leena heard my concerns and offered a solution that would help with my dry eyes (ask about the plugs!!!!) Dr. Leena was able to get me affordable care and service. I realize now that my eyes were affecting every area of my life. I now have glasses that I desperately needed and for the first time in over a year I feel energized and well rested. I highly recommend Dr. Leena as she is caring, extremely knowledgeable, and offers affordable care and solutions. She also has an amazing staff that is always quick to greet you and get you through your appointments with ease. The office is always fresh and clean and the staff is great to follow all sanitizing protocols after each guest. Thank you Dr. Leena, Cindy, and the rest of the great staff at Crystal Vision Optometry!!

I used to love going to this doctor and trusted them for years. That trust was broken when I…read moreexperienced a genuinely scary issue with one of my eyes and called seeking guidance. Instead of showing concern or even speaking with me briefly, the office refused to engage until my insurance card was provided. In that moment, it no longer felt like a relationship with a healthcare provider. It felt like a retail transaction--as if the first priority was whether I could pay, not whether I was okay. This was especially disappointing considering I did have insurance and was fully able to pay out of pocket if needed. The lack of compassion and basic care in a moment of fear was a huge letdown. I never went back after that incident, and I moved my entire family's care elsewhere. Once healthcare starts feeling transactional instead of human, it's time to leave.

So my son bent my frames and I needed them fixed quick and my girl called in and I came in and…read moreJohann helped me instantly and had me in and out within 10 minutes i definitely would recommend this spot 10/10 all the way around!!

Had a nice visit. Very good service! I think I've found my permanent optometrist! Great selection…read moreof glass frames too

I am a longstanding patient of Alta Loma Optometric. The care my eyes receive is so important to…read moreme. The doctors and staff have always been kind to me. I have seen both doctors from time to time for my different eyecare needs. They are always patient to explain to me in detail what my eyes are doing. Their expertise when checking my eyesight feels like magic because just like that with a new pair of glasses, I can see again.

I've been going here for many years! (there's a reason I drive past 6 cities to still come to my…read moreappointments here) after 30 years of wearing contacts I finally got lasik and the communication between atla loma optometrist and the lasik center in RC was a very easy, seamless process! (wonderful working relationship between the two) I still come here for my yearly checkups. this place feels like home for my eye care needs!