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    Alta Loma Optometric

    3.7 (32 reviews)
    Open 8:30 am - 5:30 pm
    Updated a few days ago

    Services - Alta Loma Optometric

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

    Alta Loma Optometric Photos

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    3 days ago

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    8 months ago

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    11 days ago

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    4 months ago

    I loved the customer service and how the doctor explained everything about my eyes. Highly recommend.

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    8 months ago

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    1 year ago

    I love this place...I would like to give a shout out to Alexis for always being a sweetheart

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    1 year ago

    Fast, efficient service for an aging customer. They are willing to work within the insurance program you present!

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    2 years ago

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    2 years ago

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    4 years ago

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    2 years ago

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    2 years ago

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    2 years ago

    Best eye doctor highly recommended super friendly staff great selection of glasses also

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    3 years ago

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    3 years ago

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    2 years ago

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    4 years ago

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    4 years ago

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    6 years ago

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    5 years ago

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    5 years ago

    Had a great eye exam good people recommend for eye exam and glasses. Will be returning in future

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    3 years ago

    Highly recommend, great staff very informative and helpful. Quick appointment times and no long wait times in the office.

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    5 years ago

    I've been coming here for years. Love it here, friendly staff and Dr. Kwan is great! Def recommend :)

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    3 years ago

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    6 years ago

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    Review Highlights - Alta Loma Optometric

    I always have a great experience and especially like Dr Kwan.

    Mentioned in 3 reviews

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    LensCrafters

    LensCrafters

    2.8(125 reviews)
    3.7 mi
    $$

    The team at the VictoriaGardens location LensCrafters was one of the best teams I've ever…read moreencountered. From entering their store, Francisco was welcoming and helpful with explaining the process of getting my first pair of glasses with them; and was so kind in trying to get me an appt as a walk-in patient. Manny was the one who started my eye exam and was charming, polite and so patient with all my crazy questions about all the impressive tech/machines in their office. The Doctor who explained my test results was professional, thorough and also very kind with answering all my concerns. I wish all my doctors were like her. And to top it all off, Jennifer was the one who walked me through the ordering process for my eye-glasses and was so good at explaining all my options with my insurance. She was knowledgeable and just offered top-shelf customer service. No pressure, no rushing....just friendly and funny, she made the whole experience so easy. From start to finish, I was impressed with the caliber of care with this team. I couldn't have asked for any better....and I've already started to recommend this particular location LensCrafters to all my family and friends. ***NOW, the wait begins.....I'll update this review regarding how LONG the wait is for my new eyeglasses. :)

    While there's a ton of mixed reviews, I will say that for MANY years I've been coming to…read moreLenscrafters in Victoria Gardens. They recently moved locations within Victoria Gardens with their present location being purpose built, and very very modern with a lot more of selection. They do have days where there is multi doctors making appointments a breeze, or scheduling with a single doctor. Our latest visit was this weekend for my 7 year old, the doctor had tons of patience, and since my sons vision changed within less than a year so much we're going with the Stellar lens which is an FDA approved lens to help slow the progression of myopia. They no longer offer AAA discounts on exams, but continue to offer AAA discounts on purchases, including their warranty. I really do recommend their warranty for the kiddos, in the event your kiddos scratch their lens it's only $25 for a new set. Or if they break their frames, it'll be $25 to replace them. By the way, Lenscrafters has a policy allowing for 30 days of happiness, so if the lens aren't up to par (your new prescription) or you are unhappy with your frames, take them back and they'll get you sorted with something else.

    Photos
    LensCrafters
    LensCrafters
    LensCrafters - The film that we paid for warped/crinkled within 6 months. They don't guarantee their workmanship, you have to pay for that "coverage".

    See all

    The film that we paid for warped/crinkled within 6 months. They don't guarantee their workmanship, you have to pay for that "coverage".

    America's Best Contacts & Eyeglasses

    America's Best Contacts & Eyeglasses

    2.7(139 reviews)
    1.7 mi
    $$

    I've been a patient at this location for about three years and have spent thousands of dollars…read morehere. Unfortunately, my most recent experience was so disrespectful that I will never return. I came in as a walk-in, which this location advertises as accepted. The manager herself told me that if the 5:00 pm appointment did not arrive by 5:10 pm, I would be seen. Other staff reiterated the same thing. Based on that assurance, I waited in the store for about 40 minutes. The appointment did not arrive by the stated grace period. At 5:12 pm, I asked to be seen as promised. At 5:15 pm, the late appointment arrived and was given the slot anyway, and I was bumped--despite the manager having explicitly told me the appointment would be mine if the patient didn't arrive on time. Notably, the manager was no longer present by the time this happened. When I calmly explained why I was upset, the response was dismissive. The doctor was shockingly unprofessional--rather than listening or attempting to resolve the issue, he repeatedly said he "didn't know anything about that," rolled his eyes, turned his back on me, and ended the interaction with a sarcastic "Have a nice day." This wasn't about being a walk-in--it was about being given a clear promise by the manager, waiting in good faith, and then being treated with indifference and disrespect when the store failed to honor its own stated policy. I expected far better treatment as a long-term patient. If you value clear communication, professionalism, and basic respect for your time, I would recommend going elsewhere.

    Don't hate! Appreciate This place is not as bad as…read moreeverybody wants to say if the customers would stop interrupting when they walk in then the eye exams wouldn't be so long

    Photos
    America's Best Contacts & Eyeglasses - Actual location...

    Actual location...

    America's Best Contacts & Eyeglasses - THEY WOULD NEVER HAVE BROKEN THAT EASILY.  I BET THE OWNERS WONT EVEN REACH OUT TO ME EITHER SMH

    THEY WOULD NEVER HAVE BROKEN THAT EASILY. I BET THE OWNERS WONT EVEN REACH OUT TO ME EITHER SMH

    America's Best Contacts & Eyeglasses

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    Alta Loma Optometric - opticians - Updated May 2026

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