I have been to this Optometric Center on several occasions and each time I go it gets better…read morestarting from the receptionist she was very welcoming and the technician that gave me the various eye tests was very knowledgeable about the equipment and why I had to have the tests on to the Doctor Dr. Christine Yee was very unrushed and very helpful with suggestions regarding my eyes The best part was Ivy working with me to find frames I am very indecisive Ivy was so patient and helpful she spent a lot of time with me she is to be highly compensated and commended for her time. My overall experience was great and I will be going back

I just gave this place a second chance on basis of my last experience with them like two years ago…read more, which was not very pleasant. However they got me back with their best phone appointment Front desk welcoming Going through very clearly the insurance policy They were not at all pushy What ever I wanted they agreed to provide Here I will must mention Alisha ,super sweet person to explain insurance and with cost estimates Ivy , helping with checking out , kept it simple and easy and not at all making it too pushy to sell different random stuff. And yes DOP, Ms. Jessica very intelligent and attentive to answer all your questions and very thoroughly check her patients. I am Happy and Back

Customer service has been fantastic every time I've visited here. The clerks have been very…read moreattentive, and the actual eye doctor has been nothing but polite and professional. There's also been a robust selection of prescription eye glasses for adult males compared to other nearby optometrist offices which only seem to offer high-end brands in very limited quantities.

This place is awesome. The staff were super friendly and very helpful. My vision is perfect now…read morethanks to Dr. Flores.

I have been a long-time patient of Crystal Vision Optometry for years and I highly recommend this…read moreoffice! The staff are super kind, knowledgeable and extremely helpful. Additionally, Dr. Adhikari is amazing and truly takes the time to explain things thoroughly while giving helpful advice on my eye health. Regarding treatments, I've been doing Ortho-K lenses for the past 8 years and they have absolutely changed my life! They're super easy to wear and I don't need to wear glasses during the day. Also, I like how these lenses have kept my vision from changing too much throughout the years. Overall, I'm very happy with my experience and the care I've received from everyone here. I would absolutely recommend Crystal Vision Optometry, Dr. Adhikari, and her wonderful staff if you're considering Ortho-K or looking for a great Optometry Office!

I used to love going to this doctor and trusted them for years. That trust was broken when I…read moreexperienced a genuinely scary issue with one of my eyes and called seeking guidance. Instead of showing concern or even speaking with me briefly, the office refused to engage until my insurance card was provided. In that moment, it no longer felt like a relationship with a healthcare provider. It felt like a retail transaction--as if the first priority was whether I could pay, not whether I was okay. This was especially disappointing considering I did have insurance and was fully able to pay out of pocket if needed. The lack of compassion and basic care in a moment of fear was a huge letdown. I never went back after that incident, and I moved my entire family's care elsewhere. Once healthcare starts feeling transactional instead of human, it's time to leave.

This review is specifically for my experience with Delfinia. Came in for an adjustment and she took…read moregreat care of my prescription sunglasses, was kind, personable and swift. Thank you so much Delfinia!

I bought a pair glasses that ended up breaking and customer service was cool enough to give me a…read more50% discount on a new pair! love their product!

This was my first visit, and the front desk greeted me, and Ruth helped me get started. She began…read moremy eye exam and was very attentive, kind, and swift. During the exam they didn't use the machine that blows air in your eye which was a great plus. Will be coming back again!

After getting my scleral lenses from kaiser and paying a pretty price because they told me my…read moreinsurance didnt cover. I reached out to this location and Kelly told me my contacts would indeed be covered! Saving me $1600! I will forever get my lenses here from now on!. They really care about you here. Made me feel like I was part of the family and the eye exam was great!

I first came here in 2024 when it was under a different doctor- Dr. Truong? and honestly, I had a…read morereally horrible experience with her. I won't get into details, but I left feeling extremely embarrassed and mistreated ended up crying in my car. Recently, my ophthalmologist referred me back here for prescription glasses and told me there's a new doctor now. Since it's close to where I live, I decided to give it another try. Dr. Mai is amazing. I work in healthcare, and it's honestly rare to find a doctor who truly listens and takes the time to explain everything. I am being monitored for a possible serious condition, and for the first time, I felt like someone really explained and gave me a clear explanation and had set a realistic expectation for what i could have. Im also experiencing a couple of symptoms that were never explained to me well and she threaded through each of my concerns one by one and explained her diagnosis and recommendations very clearly. I walked out feeling relieved, understood, and at ease that I am under the care of an amazing doctor. I highly recommend Dr. Mai!

Terrible experience at Inland Optometric Associates with Dr. Mai Nguyen…read more They tried to charge me $145 for a contact lens trial that usually costs around $80 elsewhere, with no clear explanation. After my exam, I was only given a glasses prescription. When I asked for my contact lens prescription, I was told I didn't get it because I hadn't paid the trial--despite the exam already being done. It honestly felt like they were withholding my prescription to force extra charges. Even worse, their attitude suddenly changed when I mentioned contacting my insurance. Very unprofessional, not transparent, and not trustworthy. I would not recommend this place at all.

I would like to take a moment to thank Fontana Optometric. Every body there are so professional and…read morethey don't care about your race, color and/or ethnicity but care about to give the best service in Fontana and not just Fontana area but remotely areas as Arizona, San Diego .. they did an amazing job and not just that they definitely went out an extra mile.. Than you you guys are the best

We had such a wonderful experience with Dr. Rafa! She was incredibly thorough during my 4-year-old…read moreson's first eye appointment and took the time to explain everything clearly so I felt completely comfortable and informed. What really stood out was how kind and patient she was with him. She made the entire visit fun and stress-free, and he actually enjoyed being there! I'm so grateful we found such a knowledgeable and kid-friendly optometrist. Highly recommend Dr. Rafa for anyone looking for exceptional care, especially for little ones!

Went for a sunglasses frame adjustment a few months ago . They did it free of charge. Great…read morecustomer service! Thanks to Maria who assisted me.

i had the most horrible experience at this facility. last year i came here and it was great. this…read moremorning i had a appointment at 10 and was waiting outside at 10. i heard a employee say no one would be there to unlock the doors till 10:30. so i asked her and she gave me such a attitude. as if i was not a customer. she started yelling and saying well what do you want me to do about it honey!!!" super unprofessional and confrontational. i have never experienced this in my life in a professional setting and will never be back to this place because of their delinquent employee.